Full-time Opportunities at Progent for

Progent is seeking proven Sr. Microsoft information technology consulting experts in the San Francisco Bay Area to assist a range of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key fields of expertise include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring.

Advantages of Joining Progent
Progent is a progressive network consulting and IT outsourcing firm headquartered in San Jose, California, in the center of Silicon Valley. Effective models for customer marketing, support delivery, virtual office environment, and employee compensation have allowed Progent to be among the most rapidly growing and most successful Microsoft Partners in the U.S. Our shared support database and collaborative style of problem resolution has allowed Progent to build up a strong staff and a satisfied international customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and working for Progent's customers will expand your skills through interaction with Progent's staff of collaborative, high-productivity consultants. Progent's focus on providing computer expertise and technical support to small companies will give you the opportunity to work personally with decision makers and contribute measurably to the growth of exciting businesses. In addition, Progent's virtual office network offers advanced technology for remote support and wireless connectivity to help you to deliver fast solutions when you help with business-critical problems.

Position Title		Sr. Microsoft Information Technology Consultant
Job Number		P014
Work Location		Work from home, virtual office environment
Primary Activities		Activities Maintain and repair Windows Server 2016, 2012, 2008-based IT environments Operate onsite and remotely to analyze and resolve both urgent and ongoing problems associated with reliability, protection, capacity, accessibility, and overall functionality Install, configure and troubleshoot apps on Windows Servers Deploy, setup Windows 10, Windows 8, Windows 7 Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS Plan information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs Maintain and manage MS Outlook client with back office Exchange, MS Office suite, phone communications, and Internet connectivity Plan and carry out upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server Develop and validate protection policies including onsite high availability, resilience, backups and AV plus remote or cloud-based disaster recovery Robust network design and proactive health monitoring
Experience/ Education		Minimum Work Experience Requirements 10+ years’ experience in desktop, server administration and IT Infrastructure support (new software installation, device setup, problem isolation and resolution) 5+ years consulting background Ability to debug application problems including workstation software compatibility issues, server problems, data service problems, and access problems Experience in business productivity software assistance (Microsoft product family) Demonstrated ability to work effectively in a virtual office setting, delivering reliable follow-up and taking advantage online access and mobile communication technology Operates without supervision and shows strong sense of ownership and initiative Has a working knowledge of network layers 1 through 7 and strong debugging capabilities in layers 1 through 4 Credentials Needed Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to be considered for this opening, please email your resume to job-p014@progent.com. Be sure to specify the job code of the opportunity that you are considering.

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