Progent is looking for experienced Senior Microsoft computer consulting experts in the San Francisco Bay Area to help a variety of small and midsize organizations to maintain networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of knowledge include network architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring.

Advantages of Joining Progent
Progent is an innovative network support and information technology outsourcing firm based in San Jose, California, in the center of Silicon Valley. Unique models for client marketing, support delivery, network environment, and employee compensation have enabled Progent to be one of the fastest growing and most successful Microsoft Gold Partners in the United States. Our extensive support database and collaborative style of problem resolution has allowed Progent to retain a talented staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's clients will expand your technical abilities through cooperation with Progent's staff of mutually supportive, high-productivity engineers. Progent's concentration on providing computer expertise and technical support to small and mid-size companies will be your opportunity to work personally with decision makers and add significantly to the success of exciting businesses. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and mobile connectivity to enable you to implement fast solutions when you take on mission-critical tasks.

Position Title

Senior Microsoft Computer Consultant

Job Number


Work Location

Work from home, virtual office infrastructure

Main Activities

  • Maintain and repair Windows Server 2016, 2012, 2008-powered networks
  • Work onsite and remotely to analyze and fix both urgent and ongoing issues associated with reliability, security, capacity, accessibility, and overall functionality
  • Deploy, setup and debug apps hosted on Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized environments and private/dedicated/hybrid cloud designs
  • Support and administer MS Outlook client with back office Exchange Server, Microsoft Office suite, phone communications, and Internet access
  • Design and carry out upgrades to MS desktop operating system, Windows Server, AD, and Microsoft Exchange Server
  • Develop and validate protection policies such as onsite high availability, resilience, backups and AV plus offsite or cloud-centric disaster recovery
  • Efficient network design and 24x7 health monitoring


Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and network Infrastructure support (new software installation, machine setup, problem identification and resolution)
  • 5+ years consulting background
  • Ability to debug software application issues such as workstation program compatibility problems, server issues, data service issues, and access problems
  • Experience in business application support (Microsoft products)
  • Demonstrated ability to work effectively in a virtual office setting, delivering consistent follow-up and taking advantage remote access and mobile communication tools
  • Operates without supervision and shows strong sense of responsibility and drive
  • Has a working understanding of network layers L1-L7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this job, please email your resume to Be sure to specify the job code of the position that you are considering.

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