Full-time Opportunities with Progent for MCSE Computer Engineers San Jose Silicon Valley
Progent has positions available for a Microsoft Certified Systems Engineer to join Progent's team of support professionals in Northern California and in key locations throughout the United States.
Advantages of Joining Progent
Progent is an innovative network consulting and IT outsourcing firm headquartered in San Jose, California, in the heart of Silicon Valley. Effective models for customer acquisition, support delivery, network infrastructure, and employee compensation have enabled Progent to be among the most rapidly growing and most respected Microsoft Gold Partners in the United States.. Our shared technical database and team style of problem solving has allowed Progent to retain a strong staff and a loyal international client base.
If you are a Microsoft Certified Systems Engineer (MCSE),
joining Progent or supporting Progent's clients will improve your skills through interaction with Progent's staff of mutually supportive, high-productivity consultants. Progent's concentration on providing computer expertise and technical help to small and mid-size companies will give you the chance to work personally with decision makers and add measurably to the success of exciting businesses. In addition, Progent's virtual office network offers advanced technology for remote access and mobile connectivity to help you to implement fast solutions when you take on business-critical problems.
Position Title
Sr. Network Consultant, MCSE
Job Code
P014
Location
Home-based, virtual office infrastructure.
Main Functions
Help a range of small and midsize firms to maintain information networks powered by MS Windows Vista, Windows XP, Windows Server 2003, Microsoft Exchange Server 2003, and Microsoft's .NET servers. Cooperate extensively with client's IT staff or provide comprehensive IT outsourced services. Key fields of expertise include Exchange and Outlook, Active Directory design, security, network monitoring, and network infrastructure.
Associations
Reports to:
Director of Client Support
Interacts Extensively with:
CEO of Progent, Progent Microsoft Certified Systems Engineers and technical sales staff, plus CIO and senior management of small company clients in Northern California, and select areas across the U.S.
Responsibilities
Support and troubleshoot Windows Server 2003-powered computer networks. Operate in person and remotely to analyze and fix both urgent and lingering problems concerning availability, protection, capacity, connectivity, and overall functionality.
Install, configure and validate MS Windows-powered program hosts and MS .NET servers. Set up and integrate Windows 2K, Windows XP, and Microsoft Windows Vista workstation computers. Setup and evaluate various network services and application programs.
Plan network infrastructures and security policies that support client's company goals.
Service and administer MS Outlook with back-end Microsoft Exchange Server, MS Office applications, telephony, and broadband Internet access.
Plan and deploy upgrades to Microsoft Windows XP and MS Windows Server 2003, Active Directory, and Microsoft Exchange 2003 Server.
Optimize network availability and capacity via fault-tolerant topology, smart network architecture, and automated network monitoring.
Produce accurate records of the environment as it grows.
Identify and order additional server and communications equipment and/or software to accommodate growth and additional functions.
Experience/
Schooling
Required Professional Background
Microsoft Certified System Engineer, proven troubleshooting and problem isolation skills and interpersonal skills, and the knowledge to come up with quick patches to network issues.
Understand how to to troubleshoot software problems including workstation program compatibility issues, server trouble, data service difficulties, and connectivity problems.
Open to exchange knowledge with customers and coworkers and to escalate issues to Progent specialists when necessary.
Ability to operate efficiently in a virtual office infrastructure, providing consistent follow-up and utilizing offsite connectivity and wireless technology. Experience with remote server monitoring programs and remote repair methodologies.
Physical Requirements
Willingness to react to off-hour technical emergencies while on extended station.
Ability to lift, carry, and reposition all components of client desktops, network hardware, printers and accessories.
If you want to apply for this position, please e-mail your resume to job-p014@progent.com. Be sure to include the job code of the opportunity that you are asking about.
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Progent's pricing model is to bill for remote service and on-site visits by the minute. As a result, you owe just for delivered support. Progent does not impose a more expensive rate for off-hours or priority support, and within California or in areas where Progent offers on-site service, Progent does not charge for travel time except for emergency support where on-site time is less than four hours. In addition, Progent applies no startup fee and requires no retainer. Many service firms impose substantial minimum fees or charge for each fifteen minutes or longer. Progent's small granularity eliminates big bills for quick fixes so you will not be forced to allow simple problems to fester.
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For small organizations considering Progent's IT outsourcing, consulting, or troubleshooting offerings, call 800-993-9400 or e-mail information@progent.com.
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