Progent is seeking proven Senior Microsoft computer consulting experts in the San Francisco Bay Area to assist a variety of small organizations to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include system infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring.

Benefits of Working with Progent
Progent is an innovative computer support and information technology outsourcing firm based in San Jose, California, in the middle of Silicon Valley. Unique models for client marketing, service delivery, virtual office environment, and employee benefits have allowed Progent to be among the fastest growing and most respected Microsoft Partners in America. Our extensive support information base and team style of problem resolution has allowed Progent to build up a talented staff and a loyal worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's clients will improve your skills through interaction with Progent's team of mutually supportive, high-output engineers. Progent's concentration on providing computer expertise and technical help to small and mid-size companies will be your chance to operate personally with decision makers and contribute significantly to the growth of dynamic businesses. Also, Progent's virtual office infrastructure offers advanced tools for remote access and mobile connectivity to help you to deliver quick solutions when you take on mission-critical tasks.


Job Title

Sr. Microsoft IT Consulting Expert

Job Number

P014

Work Location

Home-based, virtual office infrastructure

Essential Activities

Activities
  • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and remotely to analyze and resolve urgent and lingering problems related to reliability, protection, capacity, connectivity, and general productivity
  • Install, configure and troubleshoot applications hosted on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Support and administer MS Outlook client with back office Exchange Server, MS Office and Office 365, telephony, and Internet access
  • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
  • Design and validate protection policies such as on-premises high availability, fault tolerance, backups and AV as well as offsite or cloud-based disaster recovery
  • Efficient network design and 24x7 health monitoring

Qualifications/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server administration and network Infrastructure support (new software deployment, machine provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to debug software application problems such as desktop PC program compatibility issues, server issues, data service issues, and access problems
  • Background in business productivity software support (Microsoft products)
  • Demonstrated ability to work efficiently in a virtual office environment, providing reliable follow-through and using remote access and mobile communication technology
  • Works independently and shows high level of ownership and drive
  • Possess a reasonable knowledge of network layers L1-L7 and excellent debugging skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to be considered for this opening, you should send your qualifications to job-p014@progent.com. Please specify the job number of the opening that interests you.

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