Progent is looking for proven Senior Microsoft computer consulting experts in Berkeley, California to help a variety of small and midsize organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of knowledge include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Teaming with Progent
Progent is a progressive computer support and information technology outsourcing company headquartered in San Jose, California, in the center of Silicon Valley. Effective models for customer marketing, service delivery, virtual office infrastructure, and employee compensation have allowed Progent to become among the fastest growing and most successful Microsoft Gold Partners in America. Our extensive support database and team approach to problem solving has helped Progent to build up a talented staff and a loyal international customer base.

If you have been awarded a Microsoft MCSE accreditation and live in the Berkeley area, joining Progent and working for Progent's customers will improve your technical abilities through interaction with Progent's staff of collaborative, high-output consultants. Progent's focus on providing IT consulting and technical help to small and mid-size businesses will give you the chance to work personally with top executives and add significantly to the growth of dynamic businesses. Also, Progent's virtual office infrastructure provides advanced tools for remote support and mobile connectivity to enable you to deliver quick solutions when you take on business-critical problems.

Job Title

Sr. Microsoft Computer Consultant

Job Number


Work Location

Work from home, virtual office infrastructure

Primary Responsibilities

  • Support and repair Microsoft Windows Server 2016, 2012, 2008-powered networks
  • Operate onsite and remotely to identify and fix both urgent and lingering issues associated with reliability, protection, capacity, connectivity, and general functionality
  • Deploy, setup and debug applications hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology architectures including virtualized environments and private/dedicated/hybrid cloud models
  • Support and administer Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office suite, telephony, and Internet access
  • Design and carry out upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Exchange
  • Develop and validate protection policies such as onsite high availability, fault tolerance, backup/restore and AV plus offsite or cloud-centric disaster recovery
  • Robust network design and 24x7 server monitoring


Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and IT Infrastructure support (new software deployment, device provisioning, problem identification and repair)
  • 5+ years consulting background
  • Ability to troubleshoot application issues such as workstation program compatibility issues, server problems, data service problems, and access problems
  • Experience in business application support (Microsoft products)
  • Demonstrated ability to work efficiently in a virtual office setting, delivering reliable follow-through and utilizing online access and mobile communication technology
  • Works independently and demonstrates strong sense of responsibility and drive
  • Has a working knowledge of networking layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to look further into this position, please send your qualifications to Please specify the job code of the opportunity that you are applying for.

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