Progent is looking for experienced Senior Microsoft computer consulting experts in Berkeley, California to help a variety of small businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of knowledge include system architecture, AD design and repair, Exchange-based messaging, security, and server monitoring

Why Consultants Are Teaming with Progent
Progent is a progressive computer support and information technology outsourcing firm based in San Jose, California, in the middle of Silicon Valley. Unique models for client acquisition, support delivery, virtual office environment, and employee benefits have allowed Progent to be one of the fastest growing and most successful Microsoft Gold Partners in the United States. Our extensive support database and collaborative style of problem resolution has allowed Progent to build up a strong staff and a satisfied worldwide customer base.

If you have been awarded an MCSE credential and live in the Berkeley area, joining Progent and supporting Progent's customers will expand your technical abilities through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's focus on providing IT expertise and network help to small and mid-size businesses will give you the opportunity to operate personally with decision makers and add measurably to the success of dynamic companies. Also, Progent's virtual office network offers advanced tools for remote access and mobile connectivity to enable you to implement fast solutions when you take on mission-critical problems.

Job Title

Senior Microsoft IT Consultant

Job Code



Home-based, virtual office environment

Essential Activities

  • Support and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and online to analyze and fix urgent and lingering issues associated with reliability, protection, capacity, accessibility, and overall productivity
  • Install, setup and debug applications hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized environments and private/dedicated/hybrid cloud models
  • Maintain and manage Microsoft Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet access
  • Design and implement updates to Microsoft desktop operating system, Windows Server, AD, and Exchange Server
  • Develop and test security policies including on-premises high availability, fault tolerance, backup/restore and anti-virus as well as offsite or cloud-based disaster recovery
  • Robust system design and 24x7 server monitoring


Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and IT Infrastructure support (new software installation, machine setup, problem identification and repair)
  • 5+ years consulting background
  • Ability to troubleshoot software application problems including workstation program compatibility problems, server issues, data service problems, and connectivity problems
  • Background in business productivity software assistance (Microsoft products)
  • Demonstrated ability to work efficiently in a virtual office setting, providing consistent follow-up and taking advantage remote access and wireless communication technology
  • Operates without supervision and demonstrates high level of ownership and initiative
  • Possess a working understanding of network layers L1-L7 and strong troubleshooting skills in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to apply for this position, you should send your qualifications to Be sure to include the job code of the opening that you are considering.

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