Progent is looking for proven Sr. Microsoft computer consulting experts in Citrus Heights, California to help a variety of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of knowledge include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive computer support and IT outsourcing firm headquartered in San Jose, California, in the heart of Silicon Valley. Effective models for customer acquisition, support delivery, network environment, and employee benefits have enabled Progent to become among the fastest growing and most successful Microsoft Gold Partners in the U.S. Our extensive technical information base and team approach to problem resolution has allowed Progent to build up a strong staff and a satisfied worldwide client base.

If you hold an MCSE certificate and live in the Citrus Heights area, joining Progent and working for Progent's customers will improve your skills through cooperation with Progent's team of collaborative, high-output engineers. Progent's focus on offering computer expertise and technical support to small and mid-size companies will give you the opportunity to work closely with top executives and add measurably to the growth of dynamic businesses. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote access and wireless connectivity to enable you to implement fast solutions when you help with business-critical problems.

Job Title

Senior Microsoft Computer Consulting Expert

Job Number


Work Location

Home-based, virtual office infrastructure

Essential Responsibilities

  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered networks
  • Operate onsite and online to analyze and fix both urgent and ongoing problems associated with availability, protection, performance, connectivity, and general productivity
  • Deploy, configure and debug apps hosted on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Support and administer Microsoft Outlook client with back office Exchange, Microsoft Office and Office 365, telephony, and Internet access
  • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange
  • Design and test protection policies including onsite high availability, resilience, backups and anti-virus as well as offsite or cloud-based disaster recovery
  • Robust system architecture and 24x7 server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ experience in PC, server management and IT Infrastructure support (new software installation, machine setup, problem isolation and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot application problems such as desktop PC program compatibility issues, server problems, data service issues, and connectivity issues
  • Experience in business productivity application support (Microsoft product family)
  • Proven ability to operate effectively in a virtual office setting, providing reliable follow-through and taking advantage remote access and mobile connectivity technology
  • Works independently and demonstrates high level of responsibility and initiative
  • Possess a reasonable understanding of network layers L1-L7 and excellent troubleshooting capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to be considered for this job, please send your qualifications to Please specify the job number of the position that you are asking about.

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