Progent is seeking experienced Sr. Microsoft information technology consulting experts in Hayward, California to help a variety of small organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of expertise include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Working with Progent
Progent is a progressive network support and information technology outsourcing company headquartered in San Jose, CA, in the center of Silicon Valley. Effective models for client acquisition, service delivery, virtual office environment, and employee benefits have allowed Progent to be among the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared technical information base and collaborative approach to problem solving has helped Progent to build up a strong staff and a satisfied international customer base.

If you currently have a Microsoft MCSE accreditation and live in the Hayward area, joining Progent and supporting Progent's customers will expand your skills through cooperation with Progent's team of mutually supportive, high-output engineers. Progent's focus on offering computer consulting and network support to small and mid-size businesses will give you the chance to work closely with decision makers and add significantly to the success of dynamic companies. Also, Progent's virtual office network offers state-of-the-art technology for remote support and mobile communications to enable you to deliver quick solutions when you help with business-critical tasks.


Position Title

Senior Microsoft Computer Consultant

Job Number

P014

Location

Home-based, virtual office infrastructure

Primary Responsibilities

Activities
  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Work onsite and online to analyze and resolve urgent and lingering issues associated with reliability, security, capacity, accessibility, and general functionality
  • Install, configure and debug applications on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized environments and private/dedicated/hybrid cloud designs
  • Support and administer MS Outlook client with back office Exchange, Microsoft Office suite, telephony, and Internet connectivity
  • Design and carry out upgrades to MS desktop operating system, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and validate protection policies such as onsite high availability, fault tolerance, backup/restore and AV plus offsite or cloud-centric disaster recovery
  • Robust network design and proactive health monitoring

Qualifications/
Schooling

Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and IT Infrastructure support (new software deployment, device setup, problem isolation and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot application problems including workstation program compatibility issues, server problems, data service issues, and connectivity problems
  • Background in business productivity application support (Microsoft products)
  • Proven ability to operate efficiently in a virtual office setting, providing consistent follow-up and utilizing online access and wireless connectivity tools
  • Operates independently and demonstrates strong sense of responsibility and drive
  • Possess a reasonable understanding of network layers 1 through 7 and strong troubleshooting skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to be considered for this job, please e-mail your qualifications to job-p014@progent.com. Please specify the job number of the position that you are asking about.

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