Progent is seeking experienced Sr. Microsoft information technology consulting experts in Hayward, California to assist a variety of small and midsize organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include network architecture, Active Directory design and repair, Exchange-based email, security, and server monitoring

Advantages of Teaming with Progent
Progent is an innovative computer support and information technology outsourcing company based in San Jose, CA, in the center of Silicon Valley. Unique models for client acquisition, support delivery, network environment, and employee benefits have allowed Progent to become one of the fastest growing and most successful Microsoft Partners in the U.S. Our extensive technical database and collaborative approach to problem resolution has allowed Progent to retain a strong staff and a loyal worldwide client base.

If you hold a Microsoft MCSE certificate and live in the Hayward area, joining Progent and working for Progent's clients will improve your technical abilities through cooperation with Progent's staff of collaborative, high-output consultants. Progent's focus on providing IT expertise and network support to small companies will give you the opportunity to operate closely with decision makers and add measurably to the success of dynamic businesses. In addition, Progent's virtual office network offers state-of-the-art tools for remote support and wireless connectivity to enable you to implement fast solutions when you help with mission-critical tasks.


Position Title

Sr. Microsoft Computer Consulting Expert

Job Code

P014

Location

Home-based, virtual office infrastructure

Main Activities

Activities
  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Operate onsite and online to analyze and resolve both urgent and ongoing problems associated with reliability, protection, capacity, connectivity, and overall productivity
  • Deploy, setup and debug applications on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Support and administer Microsoft Outlook client with back office Exchange, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Design and implement updates to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange
  • Design and validate protection policies including on-premises high availability, resilience, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
  • Efficient network architecture and 24x7 server monitoring

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ years’ experience in PC, server administration and network Infrastructure support (new software installation, machine setup, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues such as desktop PC software compatibility issues, server issues, data service issues, and connectivity issues
  • Background in business application support (Microsoft products)
  • Proven ability to operate efficiently in a virtual office setting, delivering consistent follow-up and taking advantage remote access and mobile communication tools
  • Works without supervision and demonstrates strong sense of ownership and initiative
  • Has a reasonable understanding of network layers 1 through 7 and strong debugging skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to be considered for this job, please send your resume to job-p014@progent.com. Please specify the job code of the opportunity that you are asking about.

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