Progent is seeking proven Sr. Microsoft computer consulting experts in Morgan Hill, California to help a variety of small and midsize businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include network architecture, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Teaming with Progent
Progent is an innovative computer consulting and IT outsourcing firm headquartered in San Jose, CA, in the heart of Silicon Valley. Unique models for customer acquisition, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to become one of the most rapidly growing and most successful Microsoft Gold Partners in America. Our shared technical information base and team approach to problem solving has helped Progent to build up a strong staff and a satisfied international customer base.

If you have earned an MCSE accreditation and reside in the Morgan Hill area, teaming with Progent and supporting Progent's customers will expand your skills through interaction with Progent's staff of mutually supportive, high-output engineers. Progent's focus on providing IT consulting and network help to small and mid-size companies will be your opportunity to operate closely with decision makers and add significantly to the growth of exciting businesses. Also, Progent's virtual office infrastructure provides advanced technology for remote support and mobile connectivity to enable you to implement fast solutions when you take on business-critical problems.


Position Title

Senior Microsoft IT Consultant

Job Code

P014

Work Location

Work from home, virtual office environment

Primary Activities

Activities
  • Support and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
  • Operate onsite and online to identify and resolve urgent and lingering problems related to reliability, protection, capacity, connectivity, and overall productivity
  • Install, setup and debug apps on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
  • Support and administer Microsoft Outlook client with back office Microsoft Exchange, MS Office and Office 365, phone communications, and Internet access
  • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Exchange Server
  • Design and test protection policies such as on-premises high availability, fault tolerance, backups and AV as well as remote or cloud-centric disaster recovery
  • Efficient system architecture and 24x7 server monitoring and alerting

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server management and IT Infrastructure support (new software installation, device provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application problems including desktop PC software compatibility problems, server issues, data service problems, and access issues
  • Experience in business software support (Microsoft product family)
  • Demonstrated ability to operate efficiently in a virtual office setting, delivering reliable follow-up and using remote access and wireless connectivity technology
  • Works without supervision and demonstrates high level of ownership and initiative
  • Possess a reasonable knowledge of network layers L1-L7 and strong debugging capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to be considered for this opening, please send your resume to job-p014@progent.com. Please specify the job code of the position that you are applying for.

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