Progent is seeking proven Senior Microsoft information technology consulting experts in Napa, California to assist a range of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of expertise include system infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring

Why Consultants Are Working with Progent
Progent is a progressive network support and IT outsourcing firm headquartered in San Jose, CA, in the middle of Silicon Valley. Unique models for client marketing, service delivery, network environment, and employee compensation have enabled Progent to be among the most rapidly growing and most successful Microsoft Gold Partners in America. Our extensive support information base and collaborative style of problem resolution has allowed Progent to build up a talented staff and a loyal worldwide customer base.

If you have earned a Microsoft Certified Systems Engineer (MCSE) certificate and live in the Napa area, teaming with Progent and supporting Progent's customers will expand your skills through cooperation with Progent's staff of mutually supportive, high-productivity engineers. Progent's concentration on offering computer consulting and network help to small businesses will give you the chance to work personally with top executives and add significantly to the success of dynamic businesses. In addition, Progent's virtual office network provides state-of-the-art tools for remote access and mobile communications to enable you to deliver fast solutions when you help with mission-critical problems.

Job Title

Sr. Microsoft IT Consultant

Job Number



Work from home, virtual office infrastructure

Main Responsibilities

  • Maintain and repair Windows Server 2016, 2012, 2008-powered IT environments
  • Operate on premises and remotely to analyze and resolve both urgent and lingering issues associated with availability, security, capacity, connectivity, and general functionality
  • Deploy, configure and debug apps hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology architectures including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Maintain and manage MS Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet connectivity
  • Plan and implement upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange Server
  • Design and validate protection policies such as onsite high availability, resilience, backups and anti-virus as well as offsite or cloud-centric disaster recovery
  • Robust network architecture and proactive server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and IT Infrastructure support (new software deployment, device provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues such as desktop PC program compatibility problems, server issues, data service issues, and connectivity issues
  • Experience in business application assistance (Microsoft product family)
  • Proven ability to work effectively in a virtual office setting, delivering reliable follow-through and taking advantage remote access and mobile connectivity technology
  • Works independently and shows high level of ownership and drive
  • Has a reasonable knowledge of network layers L1-L7 and strong debugging capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to pursue this position, please send your qualifications to Be sure to include the job code of the opening that you are asking about.

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