Progent is looking for proven Sr. Microsoft computer consultants in Napa, California to assist a range of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include network infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Working with Progent
Progent is an innovative network support and information technology outsourcing firm based in San Jose, California, in the heart of Silicon Valley. Effective models for client marketing, service delivery, network infrastructure, and employee benefits have allowed Progent to be one of the fastest growing and most successful Microsoft Gold Partners in the United States. Our shared technical information base and collaborative style of problem solving has helped Progent to retain a talented staff and a satisfied worldwide customer base.

If you have earned an MCSE credential and live in the Napa area, teaming with Progent and supporting Progent's customers will expand your technical abilities through interaction with Progent's staff of collaborative, high-output engineers. Progent's focus on offering IT consulting and network help to small and mid-size companies will be your opportunity to work closely with top executives and contribute measurably to the success of exciting businesses. Also, Progent's virtual office infrastructure offers advanced technology for remote support and wireless communications to enable you to deliver fast solutions when you help with business-critical problems.

Job Title

Sr. Microsoft Information Technology Consulting Expert

Job Code



Work from home, virtual office infrastructure

Main Activities

  • Support and repair Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Operate on premises and online to analyze and fix urgent and lingering issues related to reliability, protection, capacity, connectivity, and overall productivity
  • Install, setup and troubleshoot apps on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology architectures including virtualized environments and private/dedicated/hybrid cloud models
  • Support and administer MS Outlook client with back office Microsoft Exchange, MS Office and Office 365, phone communications, and Internet access
  • Design and implement upgrades to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange
  • Design and test protection policies including on-premises high availability, fault tolerance, backups and anti-virus as well as remote or cloud-centric disaster recovery
  • Efficient network architecture and 24x7 server monitoring


Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server management and network Infrastructure support (new software deployment, machine provisioning, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to debug software application problems including workstation software compatibility issues, server issues, data service issues, and connectivity problems
  • Background in business productivity application support (Microsoft product family)
  • Proven ability to operate effectively in a virtual office environment, delivering reliable follow-up and taking advantage online access and wireless communication tools
  • Operates without supervision and shows strong sense of responsibility and drive
  • Has a reasonable knowledge of network layers 1 through 7 and strong troubleshooting skills in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this job, please e-mail your resume to Be sure to specify the job code of the position that you are asking about.

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