Progent is looking for proven Sr. Microsoft computer consulting experts in Napa, California to help a variety of small and midsize businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of knowledge include network architecture, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Advantages of Working with Progent
Progent is an innovative network support and IT outsourcing firm based in San Jose, California, in the heart of Silicon Valley. Unique models for customer acquisition, support delivery, virtual office infrastructure, and employee benefits have enabled Progent to become one of the fastest growing and most respected Microsoft Partners in America. Our shared support information base and collaborative style of problem resolution has allowed Progent to retain a talented staff and a satisfied worldwide client base.

If you currently have a Microsoft Certified Systems Engineer (MCSE) credential and live in the Napa area, joining Progent and supporting Progent's clients will improve your skills through interaction with Progent's staff of collaborative, high-output consultants. Progent's focus on offering IT expertise and technical help to small and mid-size companies will give you the chance to operate closely with top executives and add measurably to the success of dynamic companies. Also, Progent's virtual office infrastructure offers state-of-the-art tools for remote support and wireless connectivity to help you to deliver quick solutions when you help with mission-critical tasks.

Position Title

Sr. Microsoft Computer Consultant

Job Code


Work Location

Home-based, virtual office infrastructure

Essential Activities

  • Maintain and repair Windows Server 2016, 2012, 2008-powered IT environments
  • Operate on premises and remotely to analyze and resolve both urgent and ongoing issues associated with reliability, protection, capacity, accessibility, and general functionality
  • Deploy, setup and troubleshoot applications hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT architectures including virtualized environments and private/dedicated/hybrid cloud designs
  • Maintain and manage MS Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet access
  • Design and implement updates to MS desktop OS, Windows Server, AD, and Exchange
  • Design and test protection policies including on-premises high availability, fault tolerance, backup/restore and anti-virus as well as remote or cloud-based disaster recovery
  • Efficient system architecture and proactive server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server administration and network Infrastructure support (new software installation, machine provisioning, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to debug application problems including desktop PC software compatibility problems, server issues, data service issues, and access problems
  • Background in business productivity software support (Microsoft product family)
  • Demonstrated ability to operate effectively in a virtual office setting, providing reliable follow-up and utilizing online access and wireless communication tools
  • Operates independently and shows high level of responsibility and initiative
  • Has a working understanding of networking layers L1-L7 and excellent debugging skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to pursue this position, you should e-mail your resume to Be sure to specify the job number of the opportunity that you are asking about.

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