Progent is seeking experienced Senior Microsoft information technology consulting experts in Oakland, California to assist a variety of small and midsize organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of expertise include system infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring

Why Consultants Are Working with Progent
Progent is an innovative computer support and IT outsourcing firm headquartered in San Jose, California, in the middle of Silicon Valley. Effective models for client marketing, support delivery, network environment, and employee benefits have allowed Progent to become among the fastest growing and most successful Microsoft Gold Partners in America. Our shared technical database and collaborative approach to problem solving has helped Progent to retain a talented staff and a satisfied international customer base.

If you hold a Microsoft Certified Systems Engineer (MCSE) certificate and reside in the Oakland area, joining Progent and working for Progent's customers will expand your technical abilities through interaction with Progent's staff of collaborative, high-output engineers. Progent's focus on offering IT expertise and network help to small businesses will give you the opportunity to work closely with decision makers and contribute measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure provides state-of-the-art tools for remote support and mobile connectivity to enable you to implement fast solutions when you help with business-critical tasks.

Position Title

Sr. Microsoft IT Consultant

Job Number



Work from home, virtual office infrastructure

Main Responsibilities

  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
  • Work on premises and online to analyze and resolve urgent and ongoing problems associated with reliability, protection, performance, connectivity, and overall productivity
  • Install, configure and debug apps hosted on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
  • Maintain and administer MS Outlook client with back office Exchange, Microsoft Office suite, telephony, and Internet connectivity
  • Design and carry out upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Exchange Server
  • Design and validate security policies such as on-premises high availability, fault tolerance, backup/restore and anti-virus as well as remote or cloud-centric disaster recovery
  • Efficient network architecture and proactive server monitoring


Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server administration and IT Infrastructure support (new software deployment, machine provisioning, problem isolation and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot software application problems including workstation program compatibility problems, server issues, data service issues, and connectivity issues
  • Background in business productivity application assistance (Microsoft product family)
  • Proven ability to work efficiently in a virtual office environment, delivering consistent follow-up and taking advantage online access and wireless connectivity technology
  • Operates independently and shows strong sense of ownership and drive
  • Possess a reasonable understanding of networking layers 1 through 7 and strong troubleshooting skills in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this job, please e-mail your qualifications to Be sure to include the job number of the opportunity that you are applying for.

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