Progent is looking for proven Sr. Microsoft information technology consultants in Oakland, California to assist a range of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key areas of knowledge include system infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive computer consulting and information technology outsourcing firm based in San Jose, CA, in the middle of Silicon Valley. Effective models for client acquisition, service delivery, virtual office environment, and employee compensation have enabled Progent to be among the most rapidly growing and most successful Microsoft Gold Partners in the United States. Our extensive technical information base and collaborative style of problem solving has helped Progent to build up a talented staff and a satisfied international customer base.

If you currently have a Microsoft MCSE certificate and live in the Oakland area, teaming with Progent and supporting Progent's clients will improve your skills through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's concentration on providing IT consulting and network support to small businesses will be your opportunity to operate personally with top executives and contribute significantly to the growth of exciting businesses. Also, Progent's virtual office infrastructure offers state-of-the-art tools for remote support and wireless connectivity to enable you to implement fast solutions when you help with business-critical tasks.


Position Title

Sr. Microsoft Computer Consulting Expert

Job Number

P014

Work Location

Work from home, virtual office environment

Essential Responsibilities

Responsibilities
  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered networks
  • Work on premises and remotely to identify and fix urgent and lingering problems associated with availability, protection, capacity, connectivity, and overall productivity
  • Install, setup and troubleshoot applications hosted on Windows Servers
  • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
  • Maintain and manage MS Outlook client with back office Microsoft Exchange, MS Office and Office 365, telephony, and Internet access
  • Design and implement upgrades to MS desktop operating system, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and validate protection policies including on-premises high availability, fault tolerance, backups and anti-virus as well as remote or cloud-centric disaster recovery
  • Efficient system design and 24x7 server monitoring and alerting

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ years’ experience in PC, server management and IT Infrastructure support (new software installation, machine setup, problem isolation and repair)
  • 5+ years consulting experience
  • Ability to debug software application problems including workstation software compatibility issues, server problems, data service problems, and access issues
  • Experience in business software support (Microsoft products)
  • Proven ability to operate efficiently in a virtual office setting, delivering consistent follow-up and utilizing remote access and mobile connectivity technology
  • Operates independently and shows high level of responsibility and initiative
  • Possess a reasonable knowledge of network layers L1-L7 and strong troubleshooting skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to be considered for this position, please send your resume to job-p014@progent.com. Please include the job number of the position that you are considering.

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