Progent is looking for experienced Senior Microsoft information technology consulting experts in Oakland, California to help a variety of small and midsize organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of knowledge include system architecture, AD design and repair, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive computer consulting and IT outsourcing company based in San Jose, CA, in the middle of Silicon Valley. Unique models for client acquisition, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to be among the most rapidly growing and most respected Microsoft Gold Partners in the United States. Our shared support database and collaborative style of problem resolution has allowed Progent to build up a strong staff and a loyal worldwide customer base.

If you have been awarded an MCSE accreditation and live in the Oakland area, joining Progent and supporting Progent's customers will improve your technical abilities through interaction with Progent's team of mutually supportive, high-productivity engineers. Progent's focus on providing computer consulting and network support to small and mid-size companies will give you the chance to work personally with decision makers and add measurably to the success of exciting companies. Also, Progent's virtual office infrastructure offers advanced technology for remote access and mobile connectivity to enable you to deliver fast solutions when you take on mission-critical problems.

Position Title

Senior Microsoft Computer Consultant

Job Number


Work Location

Work from home, virtual office environment

Main Activities

  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Operate on premises and online to identify and resolve both urgent and lingering issues associated with reliability, security, capacity, connectivity, and general functionality
  • Deploy, configure and troubleshoot apps hosted on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized environments and private/dedicated/hybrid cloud models
  • Maintain and administer MS Outlook client with back office Exchange Server, MS Office suite, phone communications, and Internet access
  • Plan and carry out updates to Microsoft desktop OS, Windows Server, AD, and Exchange Server
  • Design and test protection policies such as on-premises high availability, fault tolerance, backup/restore and AV plus remote or cloud-based disaster recovery
  • Robust network architecture and 24x7 health monitoring


Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server administration and network Infrastructure support (new software installation, machine setup, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot software application problems including desktop PC software compatibility problems, server issues, data service problems, and access problems
  • Experience in business productivity software support (Microsoft products)
  • Demonstrated ability to operate efficiently in a virtual office environment, delivering reliable follow-through and utilizing online access and mobile connectivity tools
  • Works without supervision and demonstrates high level of responsibility and initiative
  • Possess a reasonable knowledge of network layers L1-L7 and excellent debugging skills in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to apply for this job, please e-mail your qualifications to Be sure to include the job code of the opportunity that interests you.

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