Progent is looking for experienced Sr. Microsoft information technology consulting experts in Oakland, California to assist a range of small organizations to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of knowledge include network infrastructure, AD design and repair, Exchange-based email, security, and server monitoring

Advantages of Teaming with Progent
Progent is an innovative computer support and information technology outsourcing firm headquartered in San Jose, California, in the middle of Silicon Valley. Unique models for customer marketing, service delivery, network infrastructure, and employee compensation have allowed Progent to be among the most rapidly growing and most respected Microsoft Gold Partners in the U.S. Our extensive support information base and collaborative approach to problem solving has allowed Progent to retain a talented staff and a satisfied international client base.

If you currently have a Microsoft MCSE credential and live in the Oakland area, joining Progent and working for Progent's clients will expand your technical abilities through cooperation with Progent's staff of collaborative, high-productivity engineers. Progent's focus on providing computer consulting and network help to small businesses will be your chance to operate closely with decision makers and contribute significantly to the growth of exciting businesses. Also, Progent's virtual office network offers advanced tools for remote access and mobile communications to enable you to implement quick solutions when you help with mission-critical tasks.


Job Title

Senior Microsoft Information Technology Consulting Expert

Job Code

P014

Location

Work from home, virtual office environment

Essential Activities

Responsibilities
  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Operate on premises and remotely to identify and resolve both urgent and ongoing issues associated with reliability, protection, performance, connectivity, and general productivity
  • Deploy, setup and troubleshoot applications hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Support and administer Microsoft Outlook client with back office Exchange Server, Microsoft Office suite, phone communications, and Internet access
  • Plan and implement updates to MS desktop operating system, Windows Server, AD, and Exchange Server
  • Develop and validate protection policies including onsite high availability, resilience, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
  • Efficient network design and proactive health monitoring

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ years’ background in PC, server administration and network Infrastructure support (new software installation, device provisioning, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to debug application issues including desktop PC program compatibility problems, server problems, data service issues, and connectivity problems
  • Experience in business productivity software assistance (Microsoft products)
  • Proven ability to operate effectively in a virtual office setting, delivering consistent follow-through and using remote access and mobile communication tools
  • Operates independently and demonstrates strong sense of responsibility and drive
  • Possess a working knowledge of networking layers L1-L7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to pursue this opening, please e-mail your qualifications to job-p014@progent.com. Be sure to specify the job number of the opportunity that interests you.

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