Progent is seeking experienced Senior Microsoft information technology consulting experts in the New York Metro Area, Los Angeles, and Pittsburg PA to assist a variety of small and midsize businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include system infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring.

Benefits of Teaming with Progent
Progent is a progressive computer support and IT outsourcing firm based in San Jose, CA, in the middle of Silicon Valley. Unique models for customer acquisition, service delivery, virtual office environment, and employee benefits have allowed Progent to become among the fastest growing and most successful Microsoft Partners in America. Our extensive support information base and collaborative style of problem solving has helped Progent to retain a talented staff and a satisfied worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), teaming with Progent and supporting Progent's customers will improve your technical abilities through cooperation with Progent's team of mutually supportive, high-output consultants. Progent's focus on offering IT expertise and technical help to small and mid-size companies will be your opportunity to work closely with top executives and contribute measurably to the growth of dynamic companies. Also, Progent's virtual office network provides state-of-the-art tools for remote access and mobile communications to enable you to deliver fast solutions when you help with business-critical tasks.


Position Title

Senior Microsoft Information Technology Consulting Expert

Job Number

P018

Work Location

Work from home, virtual office environment

Essential Activities

Activities
  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered networks
  • Operate onsite and remotely to identify and fix both urgent and ongoing issues associated with availability, protection, capacity, connectivity, and general productivity
  • Deploy, setup and troubleshoot apps hosted on Microsoft Windows Servers
  • Deploy and configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and manage Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, telephony, and Internet access
  • Design and carry out upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Design and test protection policies including on-premises high availability, resilience, backups and AV plus remote or cloud-centric disaster recovery
  • Robust system design and 24x7 health monitoring and alerting

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server administration and network Infrastructure support (new software installation, device setup, problem identification and resolution)
  • 5+ years consulting background
  • Ability to debug software application issues such as workstation software compatibility issues, server problems, data service problems, and access problems
  • Background in business productivity software assistance (Microsoft product family)
  • Proven ability to work efficiently in a virtual office setting, delivering consistent follow-up and utilizing remote access and wireless connectivity tools
  • Works independently and shows strong sense of ownership and initiative
  • Possess a reasonable understanding of networking layers L1-L7 and excellent troubleshooting capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to pursue this position, please email your qualifications to job-p018@progent.com. Please specify the job number of the opening that you are asking about.

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