Progent is looking for proven Sr. Microsoft computer consulting experts in the NY Metro Area, Los Angeles, and Pittsburg PA to assist a range of small and midsize businesses to maintain IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of expertise include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Joining Progent
Progent is a progressive computer support and IT outsourcing company headquartered in San Jose, California, in the heart of Silicon Valley. Unique models for customer marketing, service delivery, network infrastructure, and employee compensation have enabled Progent to be one of the fastest growing and most respected Microsoft Partners in America. Our shared technical database and collaborative approach to problem resolution has helped Progent to build up a talented staff and a satisfied worldwide customer base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and working for Progent's customers will improve your technical abilities through cooperation with Progent's staff of collaborative, high-output consultants. Progent's concentration on offering IT expertise and network help to small and mid-size companies will give you the opportunity to operate closely with top executives and add significantly to the growth of exciting businesses. In addition, Progent's virtual office network offers state-of-the-art technology for remote access and wireless communications to enable you to deliver fast solutions when you help with business-critical tasks.


Position Title

Sr. Microsoft IT Consulting Expert

Job Code

P018

Location

Work from home, virtual office infrastructure

Essential Activities

Responsibilities
  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
  • Operate on premises and online to analyze and fix urgent and lingering problems associated with availability, security, performance, accessibility, and general functionality
  • Deploy, setup and debug applications on Microsoft Windows Servers
  • Install and configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Maintain and administer MS Outlook client with back office Microsoft Exchange Server, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Plan and carry out updates to Microsoft desktop OS, Windows Server, AD, and Exchange
  • Develop and test security policies such as onsite high availability, fault tolerance, backups and anti-virus as well as offsite or cloud-centric disaster recovery
  • Robust system architecture and 24x7 server monitoring

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server management and IT Infrastructure support (new software deployment, machine setup, problem isolation and repair)
  • 5+ years consulting background
  • Ability to debug software application problems including workstation software compatibility problems, server problems, data service problems, and connectivity problems
  • Experience in business software support (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office environment, providing reliable follow-up and utilizing remote access and wireless connectivity tools
  • Operates without supervision and shows strong sense of responsibility and drive
  • Has a reasonable understanding of networking layers 1 through 7 and strong debugging capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to look further into this position, please email your resume to job-p018@progent.com. Be sure to specify the job code of the position that interests you.

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