Progent is seeking experienced Sr. Microsoft information technology consulting experts in the New York Metro Area, Los Angeles, and Pittsburg PA to help a variety of small organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Key fields of knowledge include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring.

Advantages of Teaming with Progent
Progent is a progressive network support and IT outsourcing firm based in San Jose, California, in the heart of Silicon Valley. Unique models for customer acquisition, service delivery, virtual office infrastructure, and employee benefits have allowed Progent to become one of the most rapidly growing and most successful Microsoft Gold Partners in the U.S. Our extensive technical database and team style of problem resolution has helped Progent to build up a talented staff and a satisfied worldwide client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's clients will improve your technical abilities through interaction with Progent's staff of collaborative, high-output consultants. Progent's concentration on offering IT consulting and technical help to small companies will be your chance to work closely with decision makers and contribute measurably to the success of dynamic companies. In addition, Progent's virtual office network provides advanced technology for remote support and mobile communications to help you to deliver quick solutions when you take on mission-critical tasks.


Position Title

Sr. Microsoft Information Technology Consulting Expert

Job Code

P018

Location

Home-based, virtual office environment

Main Activities

Activities
  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-based networks
  • Work onsite and remotely to analyze and fix urgent and ongoing problems related to reliability, protection, performance, accessibility, and overall productivity
  • Deploy, configure and troubleshoot apps hosted on Microsoft Windows Servers
  • Deploy and integrate Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and administer MS Outlook client with back office Exchange, MS Office suite, phone communications, and Internet access
  • Plan and carry out updates to Microsoft desktop operating system, Windows Server, AD, and Exchange Server
  • Develop and test protection policies including onsite high availability, resilience, backups and AV plus remote or cloud-centric disaster recovery
  • Robust system design and 24x7 health monitoring

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server management and IT Infrastructure support (new software deployment, device provisioning, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to debug software application issues including workstation software compatibility problems, server issues, data service problems, and connectivity issues
  • Experience in business productivity software support (Microsoft products)
  • Demonstrated ability to work efficiently in a virtual office setting, providing consistent follow-up and taking advantage online access and mobile connectivity technology
  • Operates without supervision and demonstrates high level of ownership and initiative
  • Possess a reasonable knowledge of network layers L1-L7 and strong debugging skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to look further into this opening, you should send your qualifications to job-p018@progent.com. Be sure to specify the job number of the opportunity that you are considering.

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