Progent is looking for proven Sr. Microsoft information technology consulting experts in the New York Metro Area, Los Angeles, and Pittsburg PA to help a range of small and midsize organizations to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of expertise include system infrastructure, AD design and repair, Exchange-based messaging, security, and server monitoring.

Why Consultants Are Joining Progent
Progent is an innovative computer support and IT outsourcing company based in San Jose, CA, in the heart of Silicon Valley. Unique models for client acquisition, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to be among the fastest growing and most successful Microsoft Gold Partners in the U.S. Our extensive support database and collaborative approach to problem solving has allowed Progent to build up a strong staff and a loyal international client base.

If you are a Microsoft Certified Systems Engineer (MCSE), joining Progent and supporting Progent's customers will improve your technical abilities through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's focus on offering IT consulting and network support to small companies will be your chance to work personally with decision makers and contribute measurably to the success of dynamic businesses. Also, Progent's virtual office infrastructure offers advanced technology for remote access and wireless communications to help you to deliver fast solutions when you take on business-critical tasks.

Position Title

Sr. Microsoft IT Consultant

Job Code


Work Location

Home-based, virtual office environment

Main Activities

  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Work onsite and remotely to analyze and fix both urgent and lingering issues associated with availability, security, capacity, accessibility, and general productivity
  • Deploy, setup and debug apps hosted on Windows Servers
  • Deploy and integrate Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and private/dedicated/hybrid cloud designs
  • Support and administer MS Outlook client with back office Exchange Server, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Plan and carry out updates to MS desktop operating system, Windows Server, Active Directory, and Exchange
  • Design and validate security policies such as on-premises high availability, fault tolerance, backups and anti-virus as well as remote or cloud-based disaster recovery
  • Robust system design and 24x7 health monitoring


Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and IT Infrastructure support (new software deployment, machine setup, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to debug application problems such as desktop PC program compatibility problems, server issues, data service problems, and connectivity problems
  • Experience in business productivity application assistance (Microsoft products)
  • Demonstrated ability to operate effectively in a virtual office environment, delivering reliable follow-through and utilizing remote access and mobile communication technology
  • Works independently and shows strong sense of ownership and drive
  • Has a reasonable knowledge of network layers 1 through 7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

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