Progent is looking for a part-time Senior Citrix Consultant to work with Progent's team of network support professionals to help clients design, install, manage, and troubleshoot IT solutions based on Citrix technology.

Benefits of Working with Progent
Progent is a progressive computer consulting and information technology outsourcing company headquartered in San Jose, California, in the center of Silicon Valley. Effective models for client acquisition, support delivery, network environment, and employee benefits have allowed Progent to be among the most rapidly growing and most successful Microsoft Gold Partners in the United States. Our extensive support database and team approach to problem resolution has helped Progent to retain a talented staff and a satisfied worldwide customer base.

If you are a Citrix consultant, joining Progent or supporting Progent's customers will expand your skills through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's concentration on offering computer consulting and technical help to small businesses will be your chance to work personally with top executives and add significantly to the growth of dynamic companies. In addition, Progent's virtual office infrastructure provides advanced tools for remote support and mobile communications to enable you to deliver quick solutions when you help with business-critical problems.


Job Title
Senior Citrix Consultant

Job Code
P023

Location
Home-based, virtual office infrastructure.

Relationships
Reports to:
Experts Team Manager

Works Closely with:
President of Progent, Progent MCSEs and technical sales staff, plus CIOs and senior management of small business clients in the San Francisco Bay Area, Northern California and in select locations throughout the U.S.

External Relationships:
Close interaction with Clients

Essential
Functions and
Responsibilities
Work with clients' internal IT staffs and Progent’s consulting team to provide a broad range of Citrix technology consulting services.

Help clients design, install, and maintain multi-user computing solutions based on Citrix XenApp. Help clients upgrade from earlier versions of Citrix XenApp, MetaFrame or Presentation Server.

Help clients plan, implement, manage, and troubleshoot environments that utilize XenApp-based server farms for load balancing and fault tolerance and for application sharing.

Provide expertise with Citrix XenServer to help clients design, deploy, manage and support virtualization solutions.

Help clients develop mechanisms for provisioning new virtual servers quickly and easily by implementing Citrix Essentials for Hyper-V– Management platform for Xen and Hyper-V virtual environments.


Characteristics/
Qualifications/
Education
Minimum Requirement Characteristics:
Must possess the self-discipline for a work-at-home structure, including being self motivated.

Must have good time-management skill and work effectively in a virtual office environment with no direct supervision and limited management oversight.

Strong written and oral communications skills, as well as excellent interpersonal and negotiation skills.

Proactive communicator, must be extremely detail oriented, must be able to meet commitments and work deadlines.

Must be very comfortable communicating primarily via E-mail, Instant Messaging and telephone.

Works Independently and demonstrates strong sense of ownership and initiative.

Minimum Work Experience Requirements:
Citrix certified consultant with strong integration, troubleshooting, and communications skills, and the ability to implement quick, temporary workarounds to technical problems.

Familiarity with designing, implementing, testing, and troubleshooting networking solutions that incorporate Citrix technology including Citrix XenApp, Citrix XenServer, Citrix Essentials for Hyper-V, and Citrix Access Gateway.

Willingness to exchange information with clients and colleagues and to escalate problems to appropriate specialists when needed.

Ability to operate effectively in a virtual office environment, providing consistent follow-through and utilizing remote access and wireless connectivity technology. Familiarity with remote monitoring tools and remote troubleshooting techniques.

For consideration, interested persons should send resume and cover letter to experts@progent.com. Please include the job code of the position that interests you.

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