Progent is seeking experienced Sr. Microsoft information technology consultants in Palo Alto, California to assist a variety of small and midsize organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of expertise include network infrastructure, Active Directory design and repair, Exchange-based messaging, security, and server monitoring

Advantages of Working with Progent
Progent is a progressive network support and IT outsourcing company headquartered in San Jose, California, in the center of Silicon Valley. Unique models for customer marketing, service delivery, network infrastructure, and employee compensation have allowed Progent to become one of the most rapidly growing and most respected Microsoft Partners in the United States. Our extensive support information base and collaborative approach to problem solving has allowed Progent to build up a talented staff and a satisfied worldwide client base.

If you have earned a Microsoft MCSE credential and reside in the Palo Alto area, teaming with Progent and supporting Progent's customers will expand your technical abilities through cooperation with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on providing IT expertise and technical support to small companies will be your opportunity to work personally with top executives and contribute significantly to the success of dynamic companies. In addition, Progent's virtual office network offers advanced tools for remote support and mobile communications to help you to deliver fast solutions when you help with business-critical tasks.

Job Title

Sr. Microsoft Information Technology Consulting Expert

Job Code


Work Location

Work from home, virtual office infrastructure

Essential Activities

  • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
  • Operate onsite and remotely to analyze and fix urgent and lingering problems associated with availability, protection, performance, connectivity, and overall functionality
  • Install, configure and troubleshoot apps on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Support and administer Microsoft Outlook client with back office Exchange, MS Office and Office 365, telephony, and Internet access
  • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
  • Develop and validate protection policies such as on-premises high availability, resilience, backup/restore and AV as well as remote or cloud-centric disaster recovery
  • Efficient system design and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and IT Infrastructure support (new software deployment, machine setup, problem isolation and repair)
  • 5+ years consulting background
  • Ability to troubleshoot application issues including workstation software compatibility problems, server issues, data service problems, and connectivity problems
  • Experience in business application assistance (Microsoft products)
  • Demonstrated ability to operate effectively in a virtual office setting, delivering consistent follow-through and taking advantage online access and wireless communication technology
  • Works independently and shows strong sense of ownership and drive
  • Possess a reasonable knowledge of networking layers L1-L7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to be considered for this opening, please send your resume to Be sure to specify the job code of the opening that you are applying for.

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