Progent is seeking proven Sr. Microsoft computer consultants in Palo Alto, California to assist a variety of small businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of expertise include network architecture, Active Directory design and repair, Exchange-based email, security, and server monitoring

Why Consultants Are Joining Progent
Progent is a progressive computer support and information technology outsourcing firm based in San Jose, California, in the middle of Silicon Valley. Unique models for customer acquisition, service delivery, virtual office environment, and employee benefits have allowed Progent to become among the most rapidly growing and most respected Microsoft Partners in the U.S. Our shared technical information base and collaborative style of problem resolution has allowed Progent to retain a strong staff and a loyal worldwide client base.

If you have been awarded an MCSE certificate and reside in the Palo Alto area, teaming with Progent and working for Progent's clients will expand your technical abilities through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's concentration on providing computer expertise and network support to small companies will be your chance to work personally with top executives and add measurably to the growth of dynamic businesses. Also, Progent's virtual office infrastructure offers state-of-the-art tools for remote support and wireless connectivity to help you to deliver quick solutions when you take on business-critical tasks.

Job Title

Senior Microsoft Information Technology Consultant

Job Code


Work Location

Home-based, virtual office infrastructure

Essential Activities

  • Support and repair Microsoft Windows Server 2016, 2012, 2008-based networks
  • Work on premises and online to analyze and resolve both urgent and ongoing problems related to reliability, security, capacity, connectivity, and general productivity
  • Install, configure and troubleshoot apps on Microsoft Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Support and manage Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, AD, and Microsoft Exchange
  • Design and validate protection policies including onsite high availability, resilience, backup/restore and AV as well as remote or cloud-centric disaster recovery
  • Efficient network design and 24x7 server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and network Infrastructure support (new software deployment, machine setup, problem identification and repair)
  • 5+ years consulting experience
  • Ability to debug software application problems including workstation software compatibility issues, server problems, data service issues, and connectivity problems
  • Background in business productivity application support (Microsoft product family)
  • Proven ability to work effectively in a virtual office setting, delivering consistent follow-up and taking advantage remote access and mobile communication tools
  • Operates without supervision and shows strong sense of ownership and initiative
  • Possess a reasonable understanding of networking layers 1 through 7 and excellent troubleshooting skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to be considered for this job, please send your qualifications to Be sure to specify the job code of the position that interests you.

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