Progent is seeking experienced Senior Microsoft computer consulting experts in Palo Alto, California to assist a range of small businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of knowledge include system infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Working with Progent
Progent is a progressive network support and IT outsourcing firm based in San Jose, California, in the center of Silicon Valley. Unique models for customer acquisition, support delivery, virtual office environment, and employee compensation have enabled Progent to become among the most rapidly growing and most respected Microsoft Gold Partners in America. Our extensive support database and collaborative style of problem solving has helped Progent to retain a strong staff and a satisfied worldwide client base.

If you currently have an MCSE accreditation and live in the Palo Alto area, joining Progent and supporting Progent's customers will expand your skills through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's focus on providing IT expertise and technical help to small businesses will be your opportunity to operate personally with decision makers and add significantly to the growth of dynamic businesses. Also, Progent's virtual office infrastructure provides state-of-the-art tools for remote access and wireless communications to enable you to implement fast solutions when you help with business-critical tasks.

Position Title

Sr. Microsoft IT Consultant

Job Number



Work from home, virtual office environment

Main Responsibilities

  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-based networks
  • Operate onsite and remotely to analyze and resolve both urgent and ongoing issues related to reliability, security, performance, accessibility, and overall productivity
  • Install, configure and troubleshoot applications hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and administer Microsoft Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet connectivity
  • Plan and carry out upgrades to MS desktop OS, Windows Server, Active Directory, and Exchange Server
  • Design and test security policies such as onsite high availability, resilience, backups and AV plus offsite or cloud-centric disaster recovery
  • Efficient system design and proactive server monitoring


Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and network Infrastructure support (new software deployment, device provisioning, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot application problems including desktop PC program compatibility issues, server issues, data service issues, and connectivity issues
  • Background in business application support (Microsoft product family)
  • Demonstrated ability to operate efficiently in a virtual office setting, delivering reliable follow-through and utilizing remote access and wireless connectivity technology
  • Works independently and shows high level of responsibility and initiative
  • Has a working understanding of networking layers L1-L7 and excellent troubleshooting capabilities in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this position, you should e-mail your qualifications to Please include the job code of the position that you are applying for.

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