Progent is seeking experienced Sr. Microsoft information technology consultants in Palo Alto, California to help a range of small and midsize organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of knowledge include network infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring

Advantages of Working with Progent
Progent is an innovative computer consulting and information technology outsourcing firm based in San Jose, California, in the heart of Silicon Valley. Effective models for client marketing, support delivery, virtual office infrastructure, and employee benefits have allowed Progent to be one of the most rapidly growing and most respected Microsoft Partners in America. Our extensive support database and collaborative approach to problem resolution has helped Progent to build up a talented staff and a satisfied international customer base.

If you currently have a Microsoft Certified Systems Engineer (MCSE) certificate and reside in the Palo Alto area, teaming with Progent and working for Progent's customers will expand your skills through interaction with Progent's staff of mutually supportive, high-productivity engineers. Progent's concentration on providing IT expertise and network support to small businesses will give you the opportunity to work personally with decision makers and contribute significantly to the success of exciting businesses. Also, Progent's virtual office network offers advanced tools for remote access and mobile connectivity to help you to deliver quick solutions when you help with mission-critical tasks.

Job Title

Sr. Microsoft Computer Consulting Expert

Job Code


Work Location

Work from home, virtual office infrastructure

Main Responsibilities

  • Support and repair Windows Server 2016, 2012, 2008-based IT environments
  • Work on premises and remotely to identify and resolve both urgent and ongoing problems associated with availability, protection, capacity, accessibility, and overall productivity
  • Deploy, configure and troubleshoot apps hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT architectures including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Support and administer Microsoft Outlook client with back office Exchange Server, MS Office and Office 365, telephony, and Internet access
  • Plan and carry out updates to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange
  • Design and test protection policies including onsite high availability, fault tolerance, backup/restore and anti-virus plus remote or cloud-centric disaster recovery
  • Efficient system architecture and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí experience in PC, server management and IT Infrastructure support (new software deployment, machine setup, problem identification and repair)
  • 5+ years consulting background
  • Ability to troubleshoot application problems including workstation program compatibility problems, server problems, data service problems, and connectivity issues
  • Experience in business productivity application support (Microsoft product family)
  • Demonstrated ability to operate effectively in a virtual office setting, providing reliable follow-through and taking advantage online access and mobile communication tools
  • Operates independently and shows high level of ownership and initiative
  • Possess a working understanding of networking layers 1 through 7 and excellent troubleshooting skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to be considered for this position, you should send your qualifications to Please include the job code of the opportunity that you are applying for.

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