Full-time Positions at Progent for

Progent is looking for proven Sr. Microsoft information technology consulting experts in Petaluma, California to help a range of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important areas of knowledge include network infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Working with Progent
Progent is an innovative network support and information technology outsourcing firm headquartered in San Jose, CA, in the middle of Silicon Valley. Unique models for client marketing, service delivery, virtual office infrastructure, and employee benefits have enabled Progent to become one of the most rapidly growing and most respected Microsoft Gold Partners in America. Our shared support database and collaborative approach to problem solving has allowed Progent to retain a talented staff and a satisfied international customer base.

If you hold a Microsoft Certified Systems Engineer (MCSE) credential and live in the Petaluma area, joining Progent and supporting Progent's customers will improve your technical abilities through cooperation with Progent's team of mutually supportive, high-productivity consultants. Progent's concentration on offering computer expertise and technical support to small and mid-size businesses will give you the opportunity to operate closely with top executives and add significantly to the success of dynamic companies. Also, Progent's virtual office network provides state-of-the-art technology for remote access and wireless connectivity to help you to implement quick solutions when you take on business-critical problems.

Position Title		Senior Microsoft IT Consulting Expert
Job Code		P014
Work Location		Home-based, virtual office environment
Essential Responsibilities		Activities Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered networks Operate onsite and online to analyze and fix urgent and lingering problems related to reliability, protection, capacity, accessibility, and overall functionality Deploy, configure and debug applications on Windows Servers Deploy, setup Windows 10, Windows 8, Windows 7 Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS Design information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models Maintain and manage Microsoft Outlook client with back office Microsoft Exchange Server, MS Office suite, phone communications, and Internet access Design and carry out upgrades to MS desktop OS, Windows Server, AD, and Exchange Develop and test security policies such as on-premises high availability, resilience, backup/restore and AV plus remote or cloud-based disaster recovery Efficient system architecture and proactive health monitoring and alerting
Qualifications/ Education		Minimum Work Experience Requirements 10+ years’ background in PC, server administration and IT Infrastructure support (new software installation, device setup, problem identification and repair) 5+ years consulting experience Ability to debug software application problems such as desktop PC software compatibility problems, server issues, data service problems, and access issues Background in business productivity application support (Microsoft products) Demonstrated ability to operate efficiently in a virtual office environment, delivering reliable follow-up and taking advantage remote access and mobile communication tools Operates independently and shows strong sense of responsibility and drive Has a working understanding of network layers L1-L7 and excellent troubleshooting skills in L1-L4 Credentials Required Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to look further into this job, please send your qualifications to job-p014@progent.com. Please specify the job code of the opportunity that you are applying for.

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