Progent is seeking proven Senior Microsoft information technology consulting experts in Petaluma, California to help a variety of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include network architecture, AD design and repair, Exchange-based messaging, security, and server monitoring

Why Consultants Are Teaming with Progent
Progent is an innovative computer support and information technology outsourcing company headquartered in San Jose, California, in the middle of Silicon Valley. Effective models for client marketing, support delivery, network infrastructure, and employee compensation have allowed Progent to be one of the fastest growing and most successful Microsoft Gold Partners in the U.S. Our shared support database and team style of problem resolution has helped Progent to build up a talented staff and a satisfied international client base.

If you hold an MCSE certificate and live in the Petaluma area, joining Progent and supporting Progent's clients will improve your skills through cooperation with Progent's staff of mutually supportive, high-productivity engineers. Progent's focus on providing IT consulting and network support to small and mid-size businesses will give you the opportunity to operate personally with top executives and contribute measurably to the success of exciting companies. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and mobile connectivity to enable you to deliver quick solutions when you help with mission-critical tasks.

Position Title

Senior Microsoft IT Consultant

Job Number


Work Location

Home-based, virtual office environment

Essential Activities

  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Operate onsite and online to identify and fix urgent and lingering issues related to reliability, security, capacity, connectivity, and overall productivity
  • Install, setup and debug apps hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized environments and private/dedicated/hybrid cloud models
  • Maintain and manage Microsoft Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Plan and implement upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Develop and validate protection policies including on-premises high availability, fault tolerance, backups and AV plus offsite or cloud-based disaster recovery
  • Robust network architecture and proactive server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí background in PC, server management and network Infrastructure support (new software installation, machine setup, problem isolation and resolution)
  • 5+ years consulting experience
  • Ability to debug software application issues such as desktop PC software compatibility problems, server issues, data service issues, and connectivity problems
  • Background in business application assistance (Microsoft products)
  • Demonstrated ability to operate effectively in a virtual office environment, delivering reliable follow-up and utilizing online access and mobile connectivity tools
  • Operates independently and demonstrates high level of ownership and drive
  • Has a reasonable understanding of networking layers L1-L7 and excellent troubleshooting skills in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to be considered for this job, please e-mail your resume to Be sure to specify the job code of the opening that you are asking about.

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