Progent is seeking experienced Senior Microsoft information technology consulting experts in Petaluma, California to assist a range of small organizations to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Key areas of knowledge include network architecture, Active Directory design and repair, Exchange-based messaging, security, and server monitoring

Why Consultants Are Teaming with Progent
Progent is an innovative computer support and information technology outsourcing firm headquartered in San Jose, CA, in the middle of Silicon Valley. Effective models for client marketing, support delivery, network environment, and employee compensation have enabled Progent to become one of the fastest growing and most successful Microsoft Partners in the U.S. Our shared support information base and collaborative style of problem solving has helped Progent to retain a strong staff and a loyal worldwide client base.

If you have earned a Microsoft MCSE certificate and live in the Petaluma area, joining Progent and supporting Progent's clients will improve your technical abilities through interaction with Progent's team of collaborative, high-output consultants. Progent's focus on providing IT consulting and technical help to small and mid-size businesses will be your chance to work personally with top executives and contribute significantly to the growth of dynamic businesses. In addition, Progent's virtual office infrastructure provides advanced tools for remote support and wireless communications to enable you to implement quick solutions when you help with mission-critical tasks.


Position Title

Senior Microsoft Computer Consultant

Job Code

P014

Work Location

Home-based, virtual office infrastructure

Essential Activities

Activities
  • Maintain and repair Windows Server 2016, 2012, 2008-based IT environments
  • Operate on premises and remotely to analyze and resolve urgent and ongoing problems related to availability, security, capacity, connectivity, and general functionality
  • Install, setup and debug apps on Microsoft Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
  • Maintain and manage MS Outlook client with back office Exchange, MS Office suite, telephony, and Internet connectivity
  • Design and implement updates to Microsoft desktop operating system, Windows Server, Active Directory, and Exchange
  • Design and validate protection policies including onsite high availability, fault tolerance, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
  • Robust network architecture and 24x7 server monitoring

Experience/
Education

Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and IT Infrastructure support (new software installation, device provisioning, problem identification and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot software application issues including desktop PC software compatibility issues, server problems, data service issues, and connectivity issues
  • Background in business software assistance (Microsoft product family)
  • Proven ability to operate effectively in a virtual office setting, delivering reliable follow-through and utilizing remote access and mobile communication tools
  • Operates without supervision and demonstrates strong sense of responsibility and drive
  • Has a reasonable understanding of networking layers L1-L7 and strong troubleshooting skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to pursue this position, you should e-mail your qualifications to job-p014@progent.com. Please include the job code of the opportunity that interests you.

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