Progent is looking for experienced Senior Microsoft information technology consulting experts in Petaluma, California to assist a variety of small and midsize organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of knowledge include system infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Working with Progent
Progent is a progressive computer consulting and information technology outsourcing firm based in San Jose, California, in the heart of Silicon Valley. Effective models for client marketing, support delivery, virtual office environment, and employee benefits have allowed Progent to become among the fastest growing and most respected Microsoft Partners in the United States. Our shared technical database and team approach to problem resolution has helped Progent to build up a talented staff and a loyal worldwide client base.

If you currently have a Microsoft MCSE accreditation and reside in the Petaluma area, joining Progent and working for Progent's clients will expand your skills through cooperation with Progent's team of mutually supportive, high-productivity consultants. Progent's concentration on providing computer consulting and technical help to small and mid-size companies will be your chance to operate closely with top executives and contribute significantly to the growth of dynamic businesses. Also, Progent's virtual office infrastructure provides state-of-the-art tools for remote access and mobile communications to help you to implement fast solutions when you take on business-critical problems.

Job Title

Senior Microsoft Information Technology Consulting Expert

Job Code



Work from home, virtual office environment

Primary Activities

  • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Operate onsite and remotely to identify and fix urgent and lingering issues associated with reliability, protection, capacity, connectivity, and general productivity
  • Deploy, configure and troubleshoot applications on Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Support and administer Microsoft Outlook client with back office Exchange, MS Office and Office 365, phone communications, and Internet connectivity
  • Plan and implement upgrades to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
  • Develop and test protection policies such as on-premises high availability, fault tolerance, backups and anti-virus plus remote or cloud-based disaster recovery
  • Robust network architecture and 24x7 server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and IT Infrastructure support (new software installation, device setup, problem isolation and repair)
  • 5+ years consulting background
  • Ability to troubleshoot software application problems such as workstation software compatibility problems, server problems, data service issues, and access problems
  • Experience in business software support (Microsoft product family)
  • Proven ability to work efficiently in a virtual office environment, providing consistent follow-up and taking advantage remote access and mobile communication tools
  • Operates without supervision and shows high level of ownership and drive
  • Possess a working understanding of networking layers L1-L7 and strong debugging capabilities in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to look further into this opening, you should send your qualifications to Please include the job code of the opportunity that you are applying for.

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