Progent is looking for experienced Senior Microsoft computer consultants in Pleasanton, California to assist a range of small organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Important fields of expertise include system architecture, AD design and repair, Exchange-based messaging, security, and server monitoring

Advantages of Joining Progent
Progent is a progressive network support and information technology outsourcing company headquartered in San Jose, CA, in the middle of Silicon Valley. Effective models for customer acquisition, service delivery, virtual office environment, and employee benefits have enabled Progent to become among the fastest growing and most respected Microsoft Gold Partners in the U.S. Our shared technical information base and team approach to problem resolution has helped Progent to retain a talented staff and a loyal worldwide customer base.

If you hold a Microsoft MCSE accreditation and reside in the Pleasanton area, joining Progent and supporting Progent's customers will improve your technical abilities through interaction with Progent's staff of mutually supportive, high-productivity consultants. Progent's focus on providing IT consulting and network support to small businesses will give you the opportunity to work personally with decision makers and contribute measurably to the growth of exciting businesses. In addition, Progent's virtual office infrastructure offers state-of-the-art tools for remote access and mobile communications to help you to deliver quick solutions when you help with business-critical tasks.

Position Title

Sr. Microsoft IT Consulting Expert

Job Number



Home-based, virtual office environment

Main Responsibilities

  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Work onsite and remotely to identify and fix both urgent and lingering issues associated with reliability, security, performance, accessibility, and overall functionality
  • Deploy, setup and troubleshoot apps hosted on Microsoft Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Support and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office suite, telephony, and Internet access
  • Plan and implement updates to MS desktop OS, Windows Server, Active Directory, and Microsoft Exchange Server
  • Develop and validate security policies including onsite high availability, fault tolerance, backup/restore and anti-virus plus offsite or cloud-centric disaster recovery
  • Robust system architecture and 24x7 server monitoring


Minimum Work Experience Requirements
  • 10+ years’ experience in PC, server management and IT Infrastructure support (new software installation, device setup, problem identification and repair)
  • 5+ years consulting background
  • Ability to troubleshoot software application problems including desktop PC program compatibility problems, server problems, data service issues, and access issues
  • Experience in business productivity application assistance (Microsoft product family)
  • Demonstrated ability to operate efficiently in a virtual office setting, delivering reliable follow-through and utilizing online access and mobile connectivity technology
  • Operates independently and shows high level of ownership and initiative
  • Possess a working knowledge of network layers L1-L7 and excellent debugging capabilities in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to be considered for this job, you should e-mail your qualifications to Please specify the job code of the position that you are considering.

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