Progent is seeking experienced Sr. Microsoft computer consultants in San Francisco, California to assist a range of small organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Teaming with Progent
Progent is an innovative computer support and IT outsourcing company headquartered in San Jose, California, in the heart of Silicon Valley. Unique models for customer acquisition, support delivery, network environment, and employee compensation have allowed Progent to become one of the most rapidly growing and most successful Microsoft Gold Partners in the U.S. Our extensive support database and collaborative style of problem solving has helped Progent to retain a talented staff and a loyal international customer base.

If you currently have an MCSE accreditation and live in the San Francisco area, teaming with Progent and supporting Progent's clients will expand your skills through cooperation with Progent's staff of collaborative, high-productivity consultants. Progent's focus on providing IT consulting and network help to small companies will be your opportunity to operate closely with top executives and contribute measurably to the success of dynamic companies. In addition, Progent's virtual office network offers advanced technology for remote access and mobile communications to enable you to implement quick solutions when you help with business-critical problems.


Job Title

Senior Microsoft IT Consulting Expert

Job Number

P014

Work Location

Home-based, virtual office infrastructure

Main Activities

Responsibilities
  • Support and repair Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Work on premises and online to identify and resolve urgent and lingering problems associated with availability, protection, capacity, accessibility, and overall productivity
  • Install, configure and debug applications hosted on Microsoft Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Support and manage Microsoft Outlook client with back office Microsoft Exchange Server, Microsoft Office and Office 365, phone communications, and Internet access
  • Plan and implement updates to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange Server
  • Develop and test protection policies such as onsite high availability, fault tolerance, backup/restore and AV as well as remote or cloud-based disaster recovery
  • Robust system design and 24x7 server monitoring and alerting

Experience/
Education

Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server management and network Infrastructure support (new software deployment, machine provisioning, problem identification and repair)
  • 5+ years consulting background
  • Ability to troubleshoot software application issues including desktop PC software compatibility issues, server issues, data service problems, and access issues
  • Background in business productivity application support (Microsoft product family)
  • Demonstrated ability to work effectively in a virtual office environment, delivering reliable follow-through and taking advantage remote access and mobile communication technology
  • Works without supervision and shows strong sense of ownership and initiative
  • Has a reasonable understanding of network layers L1-L7 and excellent troubleshooting capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to pursue this opening, please send your resume to job-p014@progent.com. Be sure to include the job code of the position that you are applying for.

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