Progent is seeking proven Sr. Microsoft computer consultants in San Francisco, California to assist a variety of small businesses to manage networks based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of expertise include network infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Why Consultants Are Working with Progent
Progent is an innovative computer support and information technology outsourcing firm based in San Jose, CA, in the heart of Silicon Valley. Effective models for customer marketing, support delivery, network environment, and employee compensation have enabled Progent to become among the fastest growing and most respected Microsoft Partners in the United States. Our extensive support information base and collaborative approach to problem resolution has helped Progent to retain a talented staff and a satisfied international customer base.

If you currently have a Microsoft MCSE accreditation and live in the San Francisco area, joining Progent and working for Progent's customers will improve your skills through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's concentration on offering IT expertise and network support to small companies will be your opportunity to operate closely with top executives and contribute measurably to the success of dynamic companies. Also, Progent's virtual office infrastructure provides state-of-the-art tools for remote support and mobile connectivity to help you to deliver quick solutions when you help with mission-critical tasks.

Job Title

Senior Microsoft IT Consulting Expert

Job Code


Work Location

Work from home, virtual office environment

Essential Responsibilities

  • Support and troubleshoot Windows Server 2016, 2012, 2008-powered IT environments
  • Work on premises and remotely to identify and fix urgent and ongoing issues associated with reliability, security, performance, accessibility, and general functionality
  • Install, configure and troubleshoot apps hosted on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Support and administer Microsoft Outlook client with back office Microsoft Exchange Server, MS Office suite, telephony, and Internet access
  • Design and carry out updates to Microsoft desktop OS, Windows Server, AD, and Exchange
  • Design and test security policies such as on-premises high availability, fault tolerance, backup/restore and AV as well as offsite or cloud-based disaster recovery
  • Robust system design and 24x7 server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server administration and network Infrastructure support (new software installation, machine provisioning, problem identification and resolution)
  • 5+ years consulting background
  • Ability to debug application issues including workstation program compatibility issues, server issues, data service problems, and access problems
  • Experience in business software support (Microsoft product family)
  • Proven ability to work effectively in a virtual office setting, providing consistent follow-up and taking advantage online access and mobile communication technology
  • Operates independently and demonstrates strong sense of ownership and drive
  • Possess a reasonable knowledge of networking layers L1-L7 and strong debugging skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to be considered for this position, you should e-mail your qualifications to Please include the job number of the position that you are considering.

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