Progent is seeking proven Senior Microsoft computer consulting experts in San Francisco, California to assist a variety of small businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of knowledge include network architecture, AD design and repair, Exchange-based email, security, and server monitoring

Benefits of Working with Progent
Progent is a progressive network support and information technology outsourcing firm headquartered in San Jose, California, in the middle of Silicon Valley. Effective models for client marketing, support delivery, virtual office infrastructure, and employee benefits have enabled Progent to become one of the fastest growing and most respected Microsoft Gold Partners in the United States. Our shared technical database and team approach to problem solving has allowed Progent to retain a talented staff and a loyal international customer base.

If you currently have a Microsoft MCSE certificate and live in the San Francisco area, joining Progent and working for Progent's customers will improve your technical abilities through cooperation with Progent's team of collaborative, high-productivity engineers. Progent's concentration on offering computer expertise and network support to small companies will be your chance to operate personally with top executives and contribute significantly to the success of exciting businesses. In addition, Progent's virtual office network offers advanced technology for remote support and wireless communications to enable you to deliver quick solutions when you help with mission-critical tasks.

Job Title

Sr. Microsoft IT Consulting Expert

Job Code


Work Location

Work from home, virtual office environment

Primary Responsibilities

  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
  • Operate on premises and online to analyze and resolve urgent and ongoing issues associated with availability, security, performance, accessibility, and general productivity
  • Deploy, configure and debug apps hosted on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and private/dedicated/hybrid cloud designs
  • Maintain and manage Microsoft Outlook client with back office Exchange, Microsoft Office suite, telephony, and Internet connectivity
  • Design and implement upgrades to MS desktop OS, Windows Server, AD, and Microsoft Exchange Server
  • Develop and test security policies such as on-premises high availability, resilience, backup/restore and AV as well as offsite or cloud-based disaster recovery
  • Robust system architecture and proactive health monitoring


Minimum Work Experience Requirements
  • 10+ years’ background in PC, server administration and IT Infrastructure support (new software deployment, device setup, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot software application problems including workstation software compatibility problems, server issues, data service problems, and access problems
  • Experience in business productivity software assistance (Microsoft product family)
  • Demonstrated ability to operate effectively in a virtual office setting, delivering consistent follow-through and taking advantage remote access and mobile connectivity technology
  • Works without supervision and demonstrates high level of responsibility and initiative
  • Possess a working knowledge of network layers L1-L7 and strong debugging capabilities in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this opening, please e-mail your resume to Be sure to include the job number of the opening that you are considering.

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