Progent is looking for proven Sr. Microsoft computer consulting experts in San Jose, California to assist a variety of small and midsize businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important fields of knowledge include network infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Advantages of Working with Progent
Progent is an innovative network support and information technology outsourcing firm based in San Jose, CA, in the heart of Silicon Valley. Unique models for client acquisition, support delivery, network environment, and employee benefits have enabled Progent to become one of the fastest growing and most respected Microsoft Gold Partners in the U.S. Our shared technical information base and collaborative approach to problem resolution has allowed Progent to retain a strong staff and a loyal worldwide customer base.

If you currently have a Microsoft MCSE credential and reside in the San Jose area, joining Progent and supporting Progent's clients will expand your skills through interaction with Progent's team of mutually supportive, high-output consultants. Progent's focus on offering IT consulting and technical help to small and mid-size companies will be your opportunity to work personally with decision makers and contribute significantly to the growth of dynamic businesses. Also, Progent's virtual office network provides state-of-the-art tools for remote support and wireless connectivity to enable you to deliver quick solutions when you help with mission-critical tasks.

Position Title

Senior Microsoft Computer Consulting Expert

Job Code



Home-based, virtual office infrastructure

Primary Responsibilities

  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-powered networks
  • Work on premises and online to analyze and fix both urgent and lingering issues associated with reliability, security, performance, connectivity, and general functionality
  • Install, configure and troubleshoot applications on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized environments and on-premises, cloud-based, and hybrid cloud models
  • Maintain and administer MS Outlook client with back office Exchange Server, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Plan and carry out updates to Microsoft desktop operating system, Windows Server, AD, and Microsoft Exchange Server
  • Develop and test security policies such as on-premises high availability, fault tolerance, backups and AV as well as offsite or cloud-centric disaster recovery
  • Robust system design and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí experience in PC, server management and network Infrastructure support (new software installation, machine setup, problem isolation and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot software application problems such as workstation program compatibility issues, server issues, data service issues, and connectivity issues
  • Background in business productivity application support (Microsoft products)
  • Demonstrated ability to operate effectively in a virtual office setting, delivering consistent follow-through and utilizing online access and wireless connectivity technology
  • Works without supervision and shows strong sense of responsibility and initiative
  • Has a reasonable understanding of networking layers 1 through 7 and strong troubleshooting skills in layers 1 through 4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

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