Progent is seeking proven Sr. Microsoft information technology consulting experts in San Mateo, California to help a variety of small and midsize businesses to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important fields of expertise include system architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Why Consultants Are Teaming with Progent
Progent is a progressive computer support and IT outsourcing firm headquartered in San Jose, California, in the center of Silicon Valley. Effective models for client marketing, service delivery, virtual office infrastructure, and employee benefits have enabled Progent to be among the most rapidly growing and most successful Microsoft Gold Partners in the U.S. Our shared technical database and team approach to problem solving has allowed Progent to build up a strong staff and a loyal international customer base.

If you have earned a Microsoft MCSE accreditation and live in the San Mateo area, teaming with Progent and supporting Progent's clients will improve your technical abilities through interaction with Progent's team of collaborative, high-productivity engineers. Progent's focus on providing computer consulting and network help to small and mid-size businesses will be your opportunity to operate closely with top executives and contribute significantly to the success of exciting companies. Also, Progent's virtual office network provides advanced technology for remote support and mobile communications to help you to implement quick solutions when you help with mission-critical problems.

Position Title

Sr. Microsoft IT Consulting Expert

Job Number



Work from home, virtual office infrastructure

Primary Activities

  • Support and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based IT environments
  • Work on premises and remotely to analyze and fix both urgent and ongoing problems associated with availability, protection, capacity, accessibility, and overall functionality
  • Deploy, configure and troubleshoot applications hosted on Microsoft Windows Servers
  • Deploy, setup Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Maintain and administer MS Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, telephony, and Internet access
  • Plan and carry out updates to MS desktop OS, Windows Server, Active Directory, and Exchange
  • Design and validate security policies such as on-premises high availability, resilience, backup/restore and anti-virus as well as remote or cloud-centric disaster recovery
  • Efficient system architecture and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ background in PC, server management and IT Infrastructure support (new software installation, machine setup, problem isolation and repair)
  • 5+ years consulting background
  • Ability to troubleshoot software application issues such as workstation software compatibility issues, server problems, data service problems, and connectivity problems
  • Experience in business productivity application support (Microsoft products)
  • Proven ability to operate efficiently in a virtual office environment, providing consistent follow-through and taking advantage online access and mobile connectivity tools
  • Operates without supervision and demonstrates strong sense of ownership and initiative
  • Possess a reasonable understanding of networking layers L1-L7 and strong debugging skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to apply for this position, you should e-mail your qualifications to Be sure to specify the job code of the opportunity that you are applying for.

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