Progent is looking for proven Sr. Microsoft information technology consultants in San Mateo, California to assist a range of small organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of knowledge include network architecture, Active Directory design and repair, Exchange-based email, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive network support and information technology outsourcing company headquartered in San Jose, California, in the middle of Silicon Valley. Effective models for client marketing, service delivery, virtual office environment, and employee benefits have enabled Progent to become one of the most rapidly growing and most successful Microsoft Gold Partners in America. Our extensive support database and team style of problem solving has allowed Progent to build up a strong staff and a loyal worldwide client base.

If you have been awarded a Microsoft MCSE accreditation and reside in the San Mateo area, joining Progent and supporting Progent's clients will expand your skills through cooperation with Progent's team of collaborative, high-output engineers. Progent's concentration on offering computer expertise and technical help to small and mid-size companies will give you the opportunity to operate personally with top executives and contribute significantly to the success of exciting companies. Also, Progent's virtual office network offers advanced tools for remote access and mobile connectivity to help you to deliver fast solutions when you take on mission-critical problems.

Job Title

Sr. Microsoft IT Consulting Expert

Job Code


Work Location

Home-based, virtual office environment

Essential Activities

  • Support and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
  • Operate onsite and online to analyze and fix both urgent and ongoing problems associated with availability, security, capacity, accessibility, and overall functionality
  • Install, configure and debug applications hosted on Windows Servers
  • Install, setup Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT topologies including virtualized infrastructures and private/dedicated/hybrid cloud designs
  • Maintain and administer MS Outlook client with back office Microsoft Exchange, MS Office and Office 365, phone communications, and Internet access
  • Plan and carry out updates to MS desktop OS, Windows Server, AD, and Exchange
  • Design and test security policies including on-premises high availability, resilience, backups and AV as well as offsite or cloud-centric disaster recovery
  • Robust system design and 24x7 server monitoring


Minimum Work Experience Requirements
  • 10+ years’ experience in PC, server management and IT Infrastructure support (new software installation, machine provisioning, problem identification and resolution)
  • 5+ years consulting background
  • Ability to debug software application issues including desktop PC program compatibility problems, server problems, data service issues, and connectivity problems
  • Background in business productivity software support (Microsoft product family)
  • Demonstrated ability to work effectively in a virtual office environment, delivering consistent follow-through and using remote access and wireless connectivity technology
  • Works independently and demonstrates strong sense of responsibility and initiative
  • Possess a reasonable understanding of network layers L1-L7 and strong troubleshooting capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to look further into this job, you should send your qualifications to Be sure to include the job code of the opportunity that interests you.

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