Progent is looking for experienced Sr. Microsoft information technology consulting experts in San Mateo, California to help a range of small and midsize businesses to manage networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important fields of knowledge include system infrastructure, Active Directory design and repair, Exchange-based email, security, and server monitoring

Advantages of Joining Progent
Progent is an innovative computer support and IT outsourcing company based in San Jose, CA, in the center of Silicon Valley. Effective models for client marketing, support delivery, virtual office infrastructure, and employee compensation have allowed Progent to become among the most rapidly growing and most respected Microsoft Partners in America. Our shared support database and team style of problem resolution has allowed Progent to retain a strong staff and a loyal international client base.

If you currently have a Microsoft MCSE credential and live in the San Mateo area, joining Progent and supporting Progent's clients will improve your technical abilities through interaction with Progent's team of collaborative, high-output engineers. Progent's concentration on providing IT expertise and network help to small and mid-size companies will give you the chance to operate personally with top executives and add measurably to the success of dynamic businesses. In addition, Progent's virtual office infrastructure provides state-of-the-art technology for remote access and mobile connectivity to enable you to deliver quick solutions when you take on business-critical problems.

Job Title

Senior Microsoft Computer Consultant

Job Code


Work Location

Home-based, virtual office environment

Essential Activities

  • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered IT environments
  • Work on premises and online to identify and resolve both urgent and lingering problems associated with availability, protection, capacity, connectivity, and overall productivity
  • Install, setup and debug applications on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized environments and private/dedicated/hybrid cloud models
  • Support and administer MS Outlook client with back office Exchange Server, MS Office suite, phone communications, and Internet connectivity
  • Design and implement updates to MS desktop operating system, Windows Server, AD, and Microsoft Exchange
  • Design and test security policies including onsite high availability, resilience, backups and AV as well as remote or cloud-centric disaster recovery
  • Efficient network architecture and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and IT Infrastructure support (new software deployment, device setup, problem identification and resolution)
  • 5+ years consulting background
  • Ability to troubleshoot software application issues such as desktop PC program compatibility problems, server problems, data service issues, and connectivity problems
  • Background in business software support (Microsoft product family)
  • Demonstrated ability to work efficiently in a virtual office setting, delivering consistent follow-through and utilizing remote access and mobile connectivity tools
  • Operates independently and demonstrates high level of ownership and drive
  • Has a reasonable understanding of networking layers L1-L7 and strong troubleshooting skills in L1-L4
Credentials Needed
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to pursue this opening, you should e-mail your resume to Please include the job number of the opening that you are asking about.

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