Progent is seeking experienced Senior Microsoft information technology consultants in San Rafael, California to help a range of small businesses to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key areas of knowledge include system infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive network consulting and IT outsourcing company based in San Jose, California, in the heart of Silicon Valley. Effective models for client marketing, service delivery, virtual office environment, and employee compensation have enabled Progent to be among the most rapidly growing and most successful Microsoft Gold Partners in the United States. Our shared technical database and collaborative approach to problem resolution has allowed Progent to build up a strong staff and a satisfied worldwide customer base.

If you have earned a Microsoft MCSE credential and live in the San Rafael area, joining Progent and working for Progent's customers will improve your technical abilities through cooperation with Progent's team of mutually supportive, high-output engineers. Progent's focus on offering computer consulting and technical support to small and mid-size businesses will give you the chance to work personally with decision makers and contribute significantly to the success of exciting businesses. In addition, Progent's virtual office infrastructure provides advanced tools for remote support and wireless connectivity to enable you to deliver quick solutions when you help with business-critical tasks.


Job Title

Sr. Microsoft IT Consultant

Job Number

P014

Location

Home-based, virtual office environment

Primary Responsibilities

Activities
  • Support and repair Windows Server 2016, 2012, 2008-powered IT environments
  • Operate onsite and remotely to analyze and resolve urgent and ongoing problems related to availability, protection, performance, connectivity, and general functionality
  • Install, setup and troubleshoot applications hosted on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized infrastructures and private/dedicated/hybrid cloud models
  • Support and manage MS Outlook client with back office Exchange, MS Office suite, phone communications, and Internet access
  • Plan and implement updates to Microsoft desktop OS, Windows Server, Active Directory, and Microsoft Exchange
  • Develop and validate protection policies such as on-premises high availability, resilience, backup/restore and anti-virus plus remote or cloud-based disaster recovery
  • Robust network design and 24x7 health monitoring and alerting

Experience/
Education

Minimum Work Experience Requirements
  • 10+ years’ experience in PC, server administration and IT Infrastructure support (new software deployment, device provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to debug application problems including desktop PC program compatibility issues, server problems, data service issues, and connectivity issues
  • Experience in business productivity software support (Microsoft product family)
  • Proven ability to work effectively in a virtual office setting, delivering reliable follow-up and taking advantage remote access and wireless connectivity tools
  • Works without supervision and shows high level of responsibility and drive
  • Has a working understanding of networking layers L1-L7 and excellent debugging capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to pursue this position, you should send your resume to job-p014@progent.com. Be sure to specify the job code of the position that interests you.

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