Progent is looking for proven Sr. Microsoft information technology consulting experts in San Rafael, California to assist a range of small organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of knowledge include system infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is an innovative computer support and information technology outsourcing company based in San Jose, California, in the middle of Silicon Valley. Effective models for customer marketing, service delivery, virtual office infrastructure, and employee benefits have enabled Progent to become one of the fastest growing and most respected Microsoft Gold Partners in the United States. Our shared technical database and team style of problem resolution has allowed Progent to build up a talented staff and a satisfied international customer base.

If you currently have an MCSE certificate and live in the San Rafael area, teaming with Progent and supporting Progent's clients will expand your technical abilities through interaction with Progent's staff of collaborative, high-productivity consultants. Progent's focus on offering IT consulting and technical help to small businesses will give you the chance to work closely with top executives and contribute significantly to the growth of exciting businesses. In addition, Progent's virtual office network offers state-of-the-art technology for remote access and wireless communications to help you to deliver quick solutions when you help with mission-critical tasks.


Position Title

Senior Microsoft IT Consulting Expert

Job Number

P014

Location

Home-based, virtual office infrastructure

Primary Responsibilities

Responsibilities
  • Maintain and repair Microsoft Windows Server 2016, 2012, 2008-powered networks
  • Operate on premises and remotely to analyze and resolve urgent and lingering problems related to availability, protection, capacity, connectivity, and overall functionality
  • Deploy, setup and troubleshoot applications hosted on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design IT topologies including virtualized environments and private/dedicated/hybrid cloud designs
  • Support and manage MS Outlook client with back office Exchange, Microsoft Office suite, telephony, and Internet connectivity
  • Plan and carry out upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
  • Develop and validate security policies including on-premises high availability, resilience, backup/restore and AV plus offsite or cloud-based disaster recovery
  • Robust system architecture and proactive health monitoring

Experience/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí experience in PC, server administration and network Infrastructure support (new software deployment, device setup, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues including workstation software compatibility issues, server problems, data service problems, and connectivity issues
  • Background in business productivity software support (Microsoft products)
  • Demonstrated ability to work effectively in a virtual office setting, providing consistent follow-up and taking advantage remote access and wireless connectivity tools
  • Works independently and shows strong sense of ownership and initiative
  • Possess a working understanding of networking layers 1 through 7 and excellent debugging capabilities in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to be considered for this position, you should e-mail your resume to job-p014@progent.com. Be sure to specify the job number of the opportunity that you are applying for.

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