Progent is seeking proven Sr. Microsoft computer consultants in Santa Cruz, California to assist a variety of small and midsize organizations to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Key fields of expertise include network architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is a progressive computer consulting and IT outsourcing company based in San Jose, California, in the center of Silicon Valley. Effective models for client marketing, support delivery, virtual office environment, and employee compensation have allowed Progent to become among the fastest growing and most successful Microsoft Partners in America. Our extensive technical database and team approach to problem resolution has allowed Progent to retain a strong staff and a loyal worldwide customer base.

If you have earned a Microsoft Certified Systems Engineer (MCSE) accreditation and live in the Santa Cruz area, joining Progent and working for Progent's clients will expand your skills through interaction with Progent's staff of collaborative, high-productivity engineers. Progent's concentration on providing IT consulting and technical support to small businesses will be your chance to work closely with top executives and contribute measurably to the growth of exciting companies. Also, Progent's virtual office network offers state-of-the-art tools for remote support and mobile connectivity to enable you to implement quick solutions when you take on mission-critical tasks.

Job Title

Sr. Microsoft IT Consulting Expert

Job Number


Work Location

Work from home, virtual office environment

Primary Activities

  • Support and repair Microsoft Windows Server 2016, 2012, 2008-powered networks
  • Work onsite and remotely to identify and resolve urgent and lingering problems associated with reliability, protection, capacity, connectivity, and general functionality
  • Deploy, setup and debug applications on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized environments and private/dedicated/hybrid cloud designs
  • Maintain and manage Microsoft Outlook client with back office Exchange, Microsoft Office and Office 365, telephony, and Internet connectivity
  • Plan and implement updates to Microsoft desktop OS, Windows Server, AD, and Exchange Server
  • Develop and test security policies such as onsite high availability, resilience, backup/restore and anti-virus as well as remote or cloud-centric disaster recovery
  • Robust system architecture and 24x7 server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ background in desktop, server administration and IT Infrastructure support (new software installation, machine setup, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot software application issues including workstation software compatibility problems, server issues, data service issues, and connectivity issues
  • Experience in business productivity application support (Microsoft product family)
  • Proven ability to operate efficiently in a virtual office environment, delivering consistent follow-up and using online access and mobile connectivity technology
  • Works independently and shows high level of responsibility and initiative
  • Has a reasonable understanding of networking layers L1-L7 and strong troubleshooting skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to pursue this job, please e-mail your resume to Please specify the job code of the opening that you are applying for.

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