Progent is seeking experienced Senior Microsoft information technology consulting experts in Santa Cruz, California to help a variety of small businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 through 2016. Important fields of knowledge include network infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Joining Progent
Progent is an innovative computer consulting and IT outsourcing firm headquartered in San Jose, CA, in the heart of Silicon Valley. Unique models for customer acquisition, service delivery, virtual office environment, and employee compensation have allowed Progent to become among the most rapidly growing and most successful Microsoft Partners in America. Our shared technical information base and collaborative style of problem resolution has helped Progent to retain a talented staff and a satisfied worldwide customer base.

If you currently have a Microsoft MCSE certificate and live in the Santa Cruz area, teaming with Progent and supporting Progent's customers will expand your skills through interaction with Progent's team of mutually supportive, high-output engineers. Progent's concentration on providing computer consulting and network help to small and mid-size companies will give you the chance to work closely with decision makers and add measurably to the success of exciting companies. Also, Progent's virtual office infrastructure provides state-of-the-art tools for remote access and wireless connectivity to enable you to deliver quick solutions when you help with business-critical problems.


Job Title

Senior Microsoft Information Technology Consulting Expert

Job Number

P014

Work Location

Home-based, virtual office environment

Essential Activities

Activities
  • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-based networks
  • Work onsite and online to analyze and fix both urgent and ongoing problems related to reliability, security, performance, accessibility, and general productivity
  • Install, configure and debug applications hosted on Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktop PCs and laptops
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and manage MS Outlook client with back office Microsoft Exchange, Microsoft Office and Office 365, phone communications, and Internet connectivity
  • Plan and implement updates to Microsoft desktop OS, Windows Server, AD, and Exchange Server
  • Develop and validate protection policies such as onsite high availability, fault tolerance, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
  • Efficient system design and proactive health monitoring and alerting

Qualifications/
Schooling

Minimum Work Experience Requirements
  • 10+ yearsí background in desktop, server management and network Infrastructure support (new software installation, machine setup, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to debug application problems such as workstation program compatibility issues, server issues, data service issues, and access problems
  • Background in business productivity software support (Microsoft products)
  • Proven ability to work effectively in a virtual office setting, delivering reliable follow-through and taking advantage online access and mobile connectivity technology
  • Operates independently and demonstrates high level of ownership and drive
  • Possess a working knowledge of network layers 1 through 7 and excellent troubleshooting skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to apply for this opening, you should e-mail your qualifications to job-p014@progent.com. Please specify the job number of the opening that interests you.

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