Progent is seeking experienced Sr. Microsoft information technology consultants in Santa Cruz, California to assist a variety of small organizations to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important areas of expertise include system infrastructure, AD design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Teaming with Progent
Progent is a progressive computer consulting and information technology outsourcing company based in San Jose, California, in the middle of Silicon Valley. Effective models for customer marketing, support delivery, network environment, and employee benefits have allowed Progent to be among the fastest growing and most respected Microsoft Partners in the U.S. Our shared support database and collaborative style of problem solving has allowed Progent to retain a strong staff and a satisfied worldwide customer base.

If you have earned an MCSE credential and reside in the Santa Cruz area, teaming with Progent and working for Progent's clients will expand your technical abilities through interaction with Progent's staff of mutually supportive, high-productivity engineers. Progent's concentration on offering computer expertise and technical support to small and mid-size businesses will be your chance to operate closely with decision makers and contribute significantly to the growth of exciting businesses. In addition, Progent's virtual office infrastructure offers advanced tools for remote access and wireless connectivity to help you to implement quick solutions when you help with business-critical tasks.

Job Title

Sr. Microsoft IT Consultant

Job Code



Home-based, virtual office environment

Essential Activities

  • Maintain and troubleshoot Microsoft Windows Server 2016, 2012, 2008-powered networks
  • Work onsite and remotely to identify and fix urgent and lingering problems associated with reliability, protection, performance, accessibility, and general productivity
  • Install, setup and debug applications on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized environments and private/dedicated/hybrid cloud models
  • Support and administer MS Outlook client with back office Microsoft Exchange Server, MS Office suite, phone communications, and Internet access
  • Plan and carry out updates to MS desktop OS, Windows Server, Active Directory, and Exchange Server
  • Develop and validate security policies including onsite high availability, resilience, backup/restore and anti-virus as well as offsite or cloud-centric disaster recovery
  • Robust system design and proactive server monitoring


Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server management and IT Infrastructure support (new software deployment, machine setup, problem isolation and repair)
  • 5+ years consulting background
  • Ability to debug application issues such as workstation program compatibility issues, server problems, data service issues, and connectivity issues
  • Background in business productivity application assistance (Microsoft products)
  • Proven ability to work effectively in a virtual office setting, delivering reliable follow-up and utilizing online access and mobile connectivity tools
  • Operates without supervision and shows high level of responsibility and drive
  • Possess a reasonable understanding of networking layers L1-L7 and excellent debugging skills in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this opening, you should send your qualifications to Please specify the job code of the opportunity that you are asking about.

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