Progent is seeking experienced Sr. Microsoft computer consultants in Santa Cruz, California to help a range of small organizations to manage IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 through 2016. Important fields of knowledge include network infrastructure, Active Directory design and troubleshooting, Exchange-based email, security, and server monitoring

Benefits of Working with Progent
Progent is a progressive network support and information technology outsourcing company based in San Jose, CA, in the heart of Silicon Valley. Unique models for customer acquisition, service delivery, network infrastructure, and employee benefits have enabled Progent to be among the fastest growing and most respected Microsoft Gold Partners in the United States. Our shared technical information base and collaborative style of problem solving has allowed Progent to retain a talented staff and a satisfied international customer base.

If you currently have a Microsoft MCSE certificate and reside in the Santa Cruz area, teaming with Progent and supporting Progent's clients will improve your skills through cooperation with Progent's staff of mutually supportive, high-output consultants. Progent's focus on providing IT expertise and technical support to small businesses will be your chance to operate personally with top executives and add measurably to the success of exciting businesses. Also, Progent's virtual office infrastructure provides advanced tools for remote access and wireless connectivity to enable you to deliver quick solutions when you take on mission-critical tasks.

Job Title

Senior Microsoft Computer Consultant

Job Code


Work Location

Home-based, virtual office infrastructure

Essential Responsibilities

  • Maintain and repair Windows Server 2016, 2012, 2008-powered networks
  • Operate on premises and remotely to identify and fix urgent and lingering problems associated with reliability, protection, performance, connectivity, and general functionality
  • Deploy, setup and troubleshoot apps hosted on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan IT architectures including virtualized environments and private/dedicated/hybrid cloud designs
  • Maintain and manage MS Outlook client with back office Microsoft Exchange, MS Office suite, telephony, and Internet access
  • Design and carry out updates to MS desktop operating system, Windows Server, Active Directory, and Exchange Server
  • Design and test protection policies such as onsite high availability, fault tolerance, backup/restore and AV as well as remote or cloud-based disaster recovery
  • Efficient system architecture and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server administration and network Infrastructure support (new software deployment, machine provisioning, problem identification and repair)
  • 5+ years consulting experience
  • Ability to debug software application issues including workstation software compatibility issues, server issues, data service problems, and connectivity problems
  • Experience in business productivity software assistance (Microsoft products)
  • Proven ability to operate effectively in a virtual office environment, providing reliable follow-up and utilizing remote access and mobile connectivity tools
  • Operates independently and demonstrates high level of responsibility and drive
  • Has a reasonable knowledge of networking layers L1-L7 and strong troubleshooting capabilities in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to apply for this opening, please send your qualifications to Be sure to include the job code of the position that interests you.

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