Progent is seeking experienced Sr. Microsoft computer consulting experts in Santa Rosa, California to help a variety of small and midsize businesses to maintain IT environments based on Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key areas of knowledge include system infrastructure, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Joining Progent
Progent is an innovative network support and IT outsourcing company based in San Jose, California, in the middle of Silicon Valley. Effective models for customer acquisition, support delivery, network environment, and employee compensation have enabled Progent to be among the fastest growing and most respected Microsoft Partners in America. Our shared support information base and team style of problem resolution has helped Progent to build up a talented staff and a satisfied worldwide customer base.

If you hold a Microsoft MCSE accreditation and reside in the Santa Rosa area, joining Progent and supporting Progent's clients will expand your technical abilities through interaction with Progent's staff of collaborative, high-productivity consultants. Progent's concentration on offering IT consulting and network support to small businesses will give you the opportunity to work closely with decision makers and add significantly to the growth of exciting companies. Also, Progent's virtual office infrastructure offers state-of-the-art tools for remote support and wireless communications to enable you to implement fast solutions when you take on business-critical problems.

Position Title

Senior Microsoft Information Technology Consulting Expert

Job Number


Work Location

Home-based, virtual office infrastructure

Essential Activities

  • Support and repair Windows Server 2016, 2012, 2008-powered IT environments
  • Operate onsite and online to analyze and fix both urgent and ongoing issues related to availability, protection, performance, connectivity, and overall functionality
  • Install, configure and debug applications on Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology topologies including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud models
  • Maintain and administer MS Outlook client with back office Microsoft Exchange Server, Microsoft Office suite, telephony, and Internet access
  • Plan and carry out upgrades to Microsoft desktop operating system, Windows Server, Active Directory, and Exchange Server
  • Design and validate security policies such as on-premises high availability, resilience, backups and anti-virus as well as offsite or cloud-centric disaster recovery
  • Robust system design and proactive health monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ experience in desktop, server management and network Infrastructure support (new software installation, machine setup, problem identification and resolution)
  • 5+ years consulting experience
  • Ability to troubleshoot software application problems such as workstation program compatibility problems, server problems, data service problems, and access problems
  • Experience in business software assistance (Microsoft product family)
  • Demonstrated ability to operate effectively in a virtual office setting, providing reliable follow-up and utilizing online access and wireless communication technology
  • Works without supervision and shows high level of ownership and drive
  • Possess a working understanding of network layers L1-L7 and strong troubleshooting skills in L1-L4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you would like to apply for this position, please send your resume to Please specify the job number of the opportunity that you are considering.

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