Progent is looking for proven Senior Microsoft computer consulting experts in Santa Rosa, California to assist a range of small and midsize businesses to maintain networks powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Exchange 2007 to 2016. Important areas of knowledge include system architecture, Active Directory design and troubleshooting, Exchange-based messaging, security, and server monitoring

Advantages of Joining Progent
Progent is an innovative network support and IT outsourcing firm based in San Jose, California, in the middle of Silicon Valley. Effective models for client marketing, service delivery, network environment, and employee benefits have enabled Progent to become among the most rapidly growing and most successful Microsoft Gold Partners in the United States. Our extensive technical information base and collaborative style of problem resolution has helped Progent to retain a strong staff and a loyal worldwide customer base.

If you currently have a Microsoft MCSE certificate and reside in the Santa Rosa area, teaming with Progent and working for Progent's clients will expand your skills through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's concentration on offering computer expertise and technical help to small and mid-size companies will give you the opportunity to work personally with decision makers and contribute measurably to the success of dynamic companies. Also, Progent's virtual office network provides state-of-the-art technology for remote access and wireless connectivity to help you to implement quick solutions when you help with business-critical problems.

Position Title

Sr. Microsoft Information Technology Consulting Expert

Job Code



Work from home, virtual office infrastructure

Main Responsibilities

  • Maintain and troubleshoot Windows Server 2016, 2012, 2008-based IT environments
  • Operate on premises and online to analyze and resolve urgent and ongoing issues associated with reliability, protection, performance, accessibility, and general productivity
  • Deploy, configure and troubleshoot apps on Microsoft Windows Servers
  • Install, configure Windows 10, Windows 8, Windows 7 desktops and notebooks
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Design information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Maintain and manage Microsoft Outlook client with back office Microsoft Exchange, MS Office and Office 365, phone communications, and Internet connectivity
  • Plan and carry out updates to Microsoft desktop operating system, Windows Server, Active Directory, and Microsoft Exchange Server
  • Design and test security policies including onsite high availability, fault tolerance, backups and anti-virus as well as offsite or cloud-based disaster recovery
  • Robust network architecture and proactive server monitoring and alerting


Minimum Work Experience Requirements
  • 10+ years’ experience in PC, server administration and network Infrastructure support (new software deployment, device setup, problem identification and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot software application problems including workstation software compatibility issues, server issues, data service problems, and connectivity problems
  • Background in business software support (Microsoft product family)
  • Proven ability to operate efficiently in a virtual office environment, providing reliable follow-through and taking advantage remote access and wireless connectivity tools
  • Works without supervision and shows strong sense of responsibility and drive
  • Has a reasonable understanding of networking layers L1-L7 and excellent debugging skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you wish to apply for this opening, please e-mail your resume to Please specify the job number of the opening that you are applying for.

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