Progent is looking for experienced Senior Microsoft information technology consulting experts in Walnut Creek, California to help a range of small and midsize organizations to manage IT environments powered by Windows 10, Windows 8, Windows 7, Windows Server 2016, 2012, 2008, and Microsoft Exchange 2007 to 2016. Key fields of expertise include network infrastructure, AD design and troubleshooting, Exchange-based messaging, security, and server monitoring

Benefits of Joining Progent
Progent is an innovative network support and information technology outsourcing firm based in San Jose, CA, in the heart of Silicon Valley. Unique models for customer acquisition, service delivery, virtual office environment, and employee benefits have enabled Progent to become among the most rapidly growing and most successful Microsoft Gold Partners in the U.S. Our extensive technical database and collaborative approach to problem resolution has allowed Progent to retain a talented staff and a satisfied worldwide client base.

If you have been awarded an MCSE credential and reside in the Walnut Creek area, joining Progent and supporting Progent's clients will improve your technical abilities through cooperation with Progent's team of mutually supportive, high-productivity engineers. Progent's focus on offering computer expertise and technical help to small businesses will give you the opportunity to operate closely with decision makers and contribute measurably to the growth of dynamic companies. Also, Progent's virtual office infrastructure provides state-of-the-art technology for remote support and mobile connectivity to help you to deliver fast solutions when you take on mission-critical tasks.


Position Title

Sr. Microsoft Computer Consulting Expert

Job Number

P014

Location

Work from home, virtual office infrastructure

Main Activities

Activities
  • Support and repair Microsoft Windows Server 2016, 2012, 2008-based networks
  • Operate onsite and remotely to analyze and resolve urgent and lingering issues associated with availability, protection, capacity, accessibility, and general productivity
  • Install, configure and debug applications on Windows Servers
  • Deploy, configure Windows 10, Windows 8, Windows 7
  • Configure and analyze a variety of network services and applications including AD, DNS, DHCP, IPAM, DFS & NTFRS
  • Plan information technology architectures including virtualized infrastructures and on-premises, cloud-based, and hybrid cloud designs
  • Support and administer MS Outlook client with back office Microsoft Exchange, Microsoft Office suite, telephony, and Internet access
  • Design and implement upgrades to Microsoft desktop OS, Windows Server, Active Directory, and Exchange
  • Develop and test security policies including onsite high availability, fault tolerance, backups and AV plus remote or cloud-centric disaster recovery
  • Robust network architecture and 24x7 server monitoring

Qualifications/
Education

Minimum Work Experience Requirements
  • 10+ yearsí experience in desktop, server management and IT Infrastructure support (new software deployment, machine setup, problem isolation and repair)
  • 5+ years consulting experience
  • Ability to troubleshoot application issues such as workstation software compatibility problems, server problems, data service issues, and connectivity problems
  • Background in business productivity application assistance (Microsoft product family)
  • Proven ability to work effectively in a virtual office environment, providing reliable follow-through and taking advantage remote access and wireless communication tools
  • Operates independently and demonstrates strong sense of responsibility and initiative
  • Possess a working knowledge of network layers L1-L7 and excellent troubleshooting skills in layers 1 through 4
Credentials Required
Current Microsoft Certified Systems Engineer (MCSE) and/or Microsoft Certified IT Professional (MCITP:EA)

If you want to apply for this opening, please e-mail your qualifications to job-p014@progent.com. Please specify the job number of the opening that you are asking about.

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