Progent's Experts Group provides support in important fields that include Macintosh integration and applications; Consulting for Linux-based, UNIX-based, and Sun systems; Manufacturing Resource Planning, Enterprise Resource Planning, or Customer Relationship Management expertise; Line-of-business and vertical application help; CIO, management information analyst, and project logistics outsourcing; Custom program development and deployment; Web site, eCommerce, EDI, and customer portal development and deployment; SQL management and performance help; Business information expertise; and Telecom architecture support.

Additional Topics of Interest

24x7 Call Center Engineer
Help Desk Call Center Technical Support Services Berkeley, CA

The Contact Center service delivery model used by Progent's Technical Response Center gives small companies an dependable option to reliance on freelance service individuals by offering broad expertise accessible to numerous engineering groups, optional round-the-clock availability of urgent help, escalation capability to world-class engineers for handling even the most difficult problems, service consistency and reliability, quick follow-up overseen by veteran IT service managers, a choice of convenient mechanisms for initiating support jobs, and excellent process visibility made possible by ticket updates and available via a web portal.

Microsoft Project Server My Sites Specialists
Project Server Programming Corpus Christi

Progent's Microsoft engineers can provide advanced expertise in deploying, using and debugging all versions of Project Server and can deliver a wide range of cost-effective remote support services based on proven best practices to help organizations of all sizes to receive all the benefits of this leading platform. Consulting support offered by Progent include solution planning, software configuration and migration, setting up safe file and status sharing among onsite and offsite users, network optimization, and customized online training classes.

Microsoft Messenger for Mac IT Consultant
Top Quality Apple Mac and Windows Setup and Support Petaluma, CA

Microsoft Office for Mac allows Mac users to receive the benefits of the world's most popular business programs. Progent's Apple-certified Macintosh experts can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows computers so that Macintosh users can take advantage of the new features in Microsoft Word, Excel, PowerPoint and Entourage for Mac in order to share information and network resources with co-workers who run Microsoft Windows. Progent's engineers have expertise with both Mac and Windows platforms and can provide service for environments that combine Apple Macintosh with Windows systems with extensive resource sharing, or networks which carefully limit collaboration between Apple Mac and Windows systems.

Juniper SSL VPN Router Security Evaluation
Juniper SA4500 SSL VPN Security Team in Monterey County

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Engineer for Windows and UNIX
Configuration in Sacramento, CA

If your business operates a UNIX, Linux, or Solaris network or a mixed-platform IT environment, Progent's CISM, CISSP and ISSAP-qualified security specialists can assist your whole organization in a broad range of security topics including security management practices, security design and models, access control products and techniques, applications development security, business processes security, hardware security, communications, network and Internet security, and disaster recovery preparedness. CISM and CISSP stipulate the core competencies and international standards of performance that information security professionals are required to possess. These certification give IT management the assurance that consultants who have achieved their CISA or CISSP qualification have the experience and theory to deliver effective security support and consulting services.

Technology Consulting for Windows 8.1 Help Desk
El Paso Microsoft Windows 8.1 Upgrade Small Business Computer Consulting Companies

Progent's Microsoft-certified experts can deliver a variety of IT outsourcing and co-sourcing services to help organizations of all sizes to deploy, administer, and support IT systems that include desktops, notebooks, tablets, or Windows phones powered by Microsoft Windows 8.1. For enterprise customers, Progent's experienced project managers can help set up test labs to assess Microsoft Windows 8.1 and develop and manage Windows 8.1 deployment projects following proven methodologies.

Support and Integration for SQL Server 2005
SQL Server 2000 Upgrading

Microsoft SQL Server 2000 is a rich, Web-enabled database and data analysis solution that enables the rapid development of a new generation of high-end applications that can provide your business a significant competitive advantage. Microsoft SQL Server 2000 provides core support for XML and the ability to communicate across the Internet and outside the firewall. The knowledge and experience of Progent's certified SQL Server 2000 consultants, with an average of more than over 10 years of work helping with Microsoft integration, ensures you success in planning, installing and administering Microsoft SQL Server solutions that are seamlessly integrated with other applications based on Microsoft's .NET platform.

Value Pricing Computer Consultancy
Consultant Rates Small Business IT Outsourcing Services in Santa Ana

Progent's pricing model is to bill for phone service and in-person help per minute. Consequently, you owe exclusively for delivered support. Progent does not impose a more expensive rate for off-hours or priority service, and within California or in areas where Progent provides in-person support, Progent does not bill for travel except for urgent support where on-site time is less than 4 hours. In addition, Progent imposes no minimum charge and asks no retainer for support services delivered during normal working hours. Many support organizations impose large minimum payments or charge for each fifteen minutes or longer. Progent's small granularity does away with big invoices for fast solutions so you won't be forced to permit simple problems to fester.

Services for Solaris with Windows
Windows and Solaris Online Help in Lincoln, CA

If your company network mixes UNIX, Linux or Solaris technology with MS Windows, Progent can help you to integrate your computers into a unified network that permits all your operating systems to coexist for easy administration, transparent information exchange, high availability, enhanced performance, and tight protection. Progent's UNIX and Microsoft Windows coexistence support offerings feature IT architecture integration and support, support for Microsoft Windows services for UNIX (SFU), remote network monitoring and management, online technical help and troubleshooting, on-site technical support, and Help Desk services.

Anti-Spam Support and Setup
El Paso, TX Postini Consulting

E-Mail Guard is Progent's economical anti-spam and virus protection solution that gives small businesses world-class defense from spam, viruses, directory harvesting, and other types of email-borne attacks on IT systems. E-Mail Guard is built on Postini's Perimeter Manager, a sophisticated suite of web-based spam filtering and virus defense services that defuse email assaults before they can breech the company firewall. Perimeter Manager also allows administrators track and control their e-mail application, irrespective of server platform, hardware technology, or geographic location.

Office Access Training
Microsoft Access application programming Technology Professional in North Carolina

Progent can provide cost-effective remote support for all editions of Microsoft Access including desktop and browser-based versions and can provide expert support for application development, database conversion, performance tuning, report design, and troubleshooting. Progent also can provide custom online training for Office Access programming and DBA services.

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