Our Experts Group provides consulting in important fields including Apple OS integration and programs; Support for Linux, UNIX-based, and Sun Solaris environments; MRP, Enterprise Resource Planning, or Customer Relationship Management customization; Line-of-business and specialized application help; Chief Information Officer, management information analyst, and project management outsourcing; Custom program development and deployment; Web site, eCommerce, Electronic Data Interchange, and customer portal development and integration; SQL management and efficiency help; Management information consulting; and Telecommunications architecture support.

Additional Topics of Interest

Mid-size Business Information Technology Consulting Firms
Mid-size Company IT Solution Providers in Emeryville

Progent has developed a comprehensive service reporting system that records and formats detailed documentation for all billed services. Unlike many freelance consultants or local service firms who provide minimal documentation or details of tasks performed, every service provided by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service reports sent by every consultant to every customer. The practice of detailing and archiving support activity results in more effective support and eliminates a slew of typical misfortunes such as when a support customer is effectively held captive to a consultant who refuses to let go of vital service information.

Troubleshooting for Virtual HelpDesk
Online Troubleshooting for Cisco Help Desk

Progent's Computer Helpdesk Outsourcing Support Services for desktop support are intended specifically for small businesses who need fast access to a Help Desk Service Center with professional phone support and full escalation options but who must work within a modest network support budget. Important components of Progent's Help Desk Outsourcing Support Services are Help Desk Call Center Phone Support, Secure Remote Access Provisioning, System Assessment, Problem Prioritization, Virtual Help Desk Call Center Support, By-the-Minute Billing, and Help Desk Applications Selection and Integration.

Professionals for Windows Server 2016 and SCOM
Windows Server 2016 Hybrid Online Troubleshooting St. Paul, Minnesota

Progent's Microsoft-certified information technology consultants offer Windows Server 2016 integration consulting to help organizations of any size to design and carry out a smooth move to Windows Server 2016 and Hyper-V 2016 using a local, cloud, or hybrid deployment model. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, configuring, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative disaster recovery and security features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica, plus multi-domain clusters.

Microsoft Lync Presence Consultants
Integration for Lync Server Emeryville

Microsoft Lync Server 2010 provides Instant Messaging, Real Presence, audio and video conferencing, desktop sharing, as well as VoIP and public switched telephone network telephony. Microsoft Lync 2010 can extend the capability of Exchange, SharePoint Server and Office desktop or Office 365 and streamlines administration via integration with Active Directory. Lync can also cut expenses by doing away with Voice-over-IP hardware and subscription fees, PBX gear, or conventional video conferencing technology. Progent's certified IM and Presence consultants offer online and onsite support services to help your company to maintain and troubleshoot your existing Lync Server 2010 environment or assess the benefits of upgrading from Lync to Skype for Business, which is Microsoft's renamed and revamped release of the product family. Progent can also assist your organization to design and carry out an efficient Skype for Business migration.

Dynamics GP eConnect Engineers
Emeryville, CA Dynamics GP Customization Consultant Services

Progent's expertise providing Microsoft .NET services and Microsoft SQL Server consulting, and Progent's programming experience with VBasic, XML, and additional developer tools enable Progent to create specialized line-of-business applications and eCommerce environments that operate transparently with Dynamics GP Software. Progent's Microsoft Dynamics GP/Great Plains management reporting consultants can show you how to design reports that let you track your business more thoroughly, turning uncooked data into useful understanding of your company and customers.

Microsoft Expert Windows Server 2012 Live Migration Integration Support
Microsoft Windows Server 2012 Consulting Services in Newark, NJ

Progent's certified professionals can assist you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your infrastructure for local, multi-site, private or public cloud-based, and partial-cloud environments, train your IT support, staff, create a corporate-wide security strategy, automate network management, assist with application development, and build and test a disaster recovery/business continuity plan.

CCNP Certified FreeBSD Network Consultants
BSD Computer Service Providers Novato, CA

Progent's UNIX family support services offer small companies and developers help with administering and maintaining UNIX, Linux or Solaris systems that coexist with Microsoft-based networks. Progent can give your business access to UNIX consultants, consulting professionals certified by Microsoft and Cisco, and security specialists with CISSP certification. This wide range of expertise offers you a convenient one-stop source to help you create and maintain a secure and reliable cross-platform network and communications environment that supports UNIX and Microsoft coexistence by combining Windows with popular versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX or major Linux platforms such as RedHat Linux, SuSE Linux, Debian-GNU and Slackware.

Computer Consultant for Cisco ASA 5500-X Firewall with Firepower
Online Consulting for Cisco ASA Configuration in Montana

The current ASA 5500-X Series of firewalls with Firepower Services deliver significantly more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX firewalls for new installations. Progent's Cisco-qualified CCIE network experts can help you to manage your legacy PIX or Cisco ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to plan, deploy, optimize, administer and troubleshoot firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Technical Consultant for 8500 Wireless Controller
Meraki Outdoor APs Specialist El Paso

Progent's Cisco-certified wireless consultants can help businesses of any size to utilize and maintain Cisco wireless solutions to accommodate the current model of Bring-Your-Own-Device by converging their wired/wireless environments to achieve simplified installation, consistent performance, single-point control, enterprise-wide policy enforcement, and across-the-board protection. Cisco's wireless offerings supported by Progent's consultants include the Aironet and Meraki 802.11ac lines of access points (APs), as well as Cisco's Wireless LAN Controllers.

Office Word cooediting Consulting Services
Grass Valley, CA Office Word desktop Professional

Progent's Office Word and Office 365 Word consultants can provide a broad range of economical online consulting services to assist you to manage your current Microsoft Word solution or help you to migrate to a current version of Microsoft Office Word. Support available from Progent's Word experts include VBA software development, isolating and fixing compatibility problems between different versions of Word, integrating Word with other Microsoft Office apps like Office Excel and Microsoft Outlook or with 3rd-party data sources and add-ons,infrastructure optimization for dependable. reliable cloud access, security and compliance consulting, smart phone integration, and online training sessions customized for your special requirements.

Job Openings for Cisco Certified
Virtual Office Job in Hayward, CA

Progent wants to hire full-time, solutions-oriented Microsoft certified engineers with Microsoft Certified Systems Engineer certification; Cisco certified system engineers with Cisco CCNP or CCIE credentials; security professionals who have CISSP or CISA or equivalent security credentials; and advanced network design experts with experience in mobile solutions, wireless networking, high uptime, workplace recovery, information preservation, and server virtualization. Progent also is looking for professionals who can join our team of help desk support specialists and remote support professionals. In addition, We are seeking experienced managers able to perform productively in our fast-paced, virtual office culture.

SCCM 2007 Upgrade IT Consultant
Microsoft Expert Remote Support Services for SCCM 2007 Asset Management

Progent can help your business to support System Center 2007 Configuration Manager (SCCM 2007) to streamline administration, enhance compliance, and increase worker output by making sure that critical applications are always up to date, managing licensing, and reporting usage patterns so you can make smart buying decisions. Once your organization is ready to update your SCCM 2007 change management solution, Progent can help you to plan and carry out a smooth move to System Center 2012 Configuration Manager.

Catalyst 3560 Switch IT Consultant
Catalyst Switching Help and Support Milwaukee

Cisco's Catalyst line of managed switches offer control and high throughput at the access, distribution, and backbone areas of unified voice, video, and data networks for organizations that range in size from small businesses and branch offices to multi-campus enterprises and service providers. Progent's Cisco-certified CCIE consultants offer remote and onsite expertise with Catalyst family switches to assist your organization to plan an efficient infrastructure that meets your unique business requirements, configure proof-of-concept testing systems, install Catalyst switches, implement and validate a sensible security and compliance strategy, streamline network management and performance tracking, provide repair and maintenance services, maximize switch capacity, set up Catalyst's high-availability (HA) solutions to achieve near-zero downtime, and upgrade transparently from legacy Catalyst platforms to up-to-date models.

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