For business network systems located within the state of Kansas, Progent's Microsoft and Cisco qualified technical team members can provide remote phone assistance and troubleshooting to resolve your network systems problems fast and cost effectively. Progent has acquired world-class skills, sophisticated utilities, and support knowledge bases to troubleshoot and repair network problems without the cost and time delays associated with in-person service visits.

If your Kansas small business is located outside of the larger urban areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby computer network support options may be limited in technical expertise, or unavailable during a crisis. This results in a office network that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís team of field proven network professionals average more than twelve years of real-world IT industry experience, in the trenches of IT support, performing a extensive range of technical tasks for a diverse range of clients. This means you obtain not only the technical competency needed for the task, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.

Desktop Support Services
Progent's desktop support engineers can help you to set up PCs, laptops, or handheld computers as needed or assist you to plan and implement a mass upgrade to a new version of an OS or a new version of a key end-user program. Progent's Microsoft PC consultants can configure programs from the Office suite of end-user software or Microsoft Dynamics financial and CRM programs on your workstations so they interact productively with other Microsoft applications, products from popular vendors, database servers, and key services network-wide. For example, Progent can set up Outlook email client on a workstation or notebook to align with both the usage pattern of your employee and the security policies of your company. Progent can in addition provide on-line and in-person troubleshooting support for workstations.

Unified Communications Manager and Cisco Unified CM Express Integration and Troubleshooting
Cisco Unified Communications Manager (CUCM or Unified CM), originally named CallManager, functions as the heart of Cisco's communications and collaboration solution. CUCM and Cisco Unified CM Express provide a location-independent IP-PBX by integrating closely with unified messaging applications that include Cisco Unified Communications Manager IM and Presence Service with Jabber support, Cisco Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach (SNR), and Unified Contact Center Enterprise (UCCE) for building an advanced customer contact solution. Progent's CCIE-certified CUCM and CallManager consultants can assist with any aspect of Unified CM configuration and debugging in areas that include integrating VoIP phones and video IP phones, reviewing dial plans, integrating SIP trunks and CUBE session border controllers, deploying Cisco ISR routers with CUBE networking support, creating Cisco UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server.

ProSight Data Protection Services Managed Backup
ProSight Data Protection Services cloud backup provides small and mid-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a fixed monthly cost, ProSight DPS automates and monitors your backup activities and enables rapid recovery of critical files, apps and VMs that have become lost or damaged as a result of hardware breakdowns, software glitches, disasters, human error, or malware attacks like ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or to both. Progent's BDR consultants can provide world-class support to configure ProSight DPS to be compliant with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical information. Learn more about Progent's complete ProSight portfolio of low-cost outsourced network management services for small and mid-size businesses.

Android Phone Integration
Progent's Android smartphone and tablet integration consulting services have years of experience delivering online and on-premises assistance for businesses of any size who want to integrate Android phones into their information systems so that mobile clients can work together while on the go. Progent has the breadth of know-how to solve technical issues that involve multiple vendors and that entail a combination of older and current technology. Progent offers cost-effective online consulting to help you with any stage of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can provide as-needed technical support to assist you to handle especially stubborn IT issues, or Progent can provide outsourced or co-sourced project management services to help you finish major network projects on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid network environments and offers expertise with all major operating systems, applications, management utilities and network infrastructure. Progent also can provide customized group or individual training to show you how to manage and operate Android phones securely and productively.

Best Practices Followed by Seasoned Consultants
Many organizations situated far from cities with ample network engineers resort to less qualified or inexperienced local consultants for critical network support services. This can produce a network that is unstable or inefficient. Progentís staff of Microsoft and Cisco qualified consultants average more than ten years of real-world industry background, in the front lines of network support, performing a wide array of technical tasks for a diverse mix of customers. This means that with Progent you receive not only high-level computer network knowledge, but an engineer who follows computer industry best practices in applying that knowledge to resolve actual information system problems successfully and in a repeatable fashion.

Eliminate Dependence on Freelance Consultants
By building a relationship with a full-service computer support company like Progent rather than with a freelance consultant, you are ensured fast availability of experienced professionals whenever you need them. You no longer have to be concerned that illness, classes, time off, or conflicting priorities with other clients will cause you to be without help when you have an emergency.

System Center Data Protection Manager (SCDPM) Support
System Center 2016 Data Protection Manager provides small to mid-size businesses automatic backup and simplified recovery functions for Microsoft environment. Data Protection Manager 2016 delivers application-aware backup for critical workloads such as Microsoft SQL Server, Exchange Server and SharePoint Server, protects Windows and Linux virtual machines, works with VMs hosted by Hyper-V and VMware, and can use Microsoft Azure for cloud-based backup and recovery. Progent's Microsoft certified Data Protection Manager 2016 consultants can assist you to plan, deploy, manage, and repair an enterprise-wide backup/recovery solution built around System Center 2016 Data Protection Manager. Progent can help you to migrate from an older version of Data Protection Manager or from a legacy system, and Progent can optimize your DPM 2016 environment for on local, hosted, cloud-based or hybrid deployment models. Progent can provide online or onsite support and can provide as-needed expertise to help you through challenging issues or provide end-to-end project management or co-management support to make sure you finish your Data Protection Manager 2016 deployment on schedule and on budget.

Microsoft Exchange 2010 Server Upgrade Help
Progent's Microsoft-certified Exchange Server 2010 consultants can assist you to advantages the value of Exchange 2010 for your business and can assist your IT staff to plan and execute an economical migration to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Microsoft Exchange Server 2000 that will offer quick ROI by increasing your productivity, lowering the cost of hardware and service, simplifying administration, and integrating your key communications technologies.

Security Inventory Scanning for Small Business Networks
Progent has put together two low-cost service bundles designed to enable small businesses to receive an independent network security assessment from a certified security engineer. With Progent's External Security Inventory Checkup, a security engineer administers an extensive examination of your network from beyond your firewall to uncover potential risks in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a certified security professional executes a network scan from a secure machine inside your firewall to assess your exposure to inside threats. The two security inventory packages are set up and run from a protected remote site.

Progent's Integration and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is an integrated collection of APIs that allows Amazon sellers to streamline their business processes by automating crucial sales activities including listings, orders, payments, fulfillment, and reports. By tapping into Amazon's extensive online selling environment and automating their sales, merchants can broaden their market, lower their operating costs, accelerate reaction time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and mentoring so you can shorten development time and get to market quickly.

Contact a Progent Network Support Expert
To find out how to contact a Progent network consultant for online or onsite expertise in , phone 1-800-993-9400 or visit Remote Computer Support.

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