Kansas UNIX, Linux, Solaris, OS X Consulting Urgent Remote Service from a UNIX, Linux, Sun Solaris, or Mac OS X Consultant
If your company IT network is in Kansas you can have fast online help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to resolve complex issues affecting your computer network. Progent retains among the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available remotely of any nationwide service organization in the country. The cost is competitive, charges are per minute, sign-up is immediate, and support is unbeatable.
In case your Kansas small business is located outside of larger urban neighborhoods like Wichita, Overland Park, Kansas City, or Topeka, support from UNIX or Cisco CCIE engineers could be problematic during an urgent situation. This can cause a loss of productivity for your company, angry clients, unproductive workers, and defocused executives. By utilizing Progent's online services, you have access to a certified professional who can offer expertise when you have to have it to get your network operating.
Since Progent charges for phone service by the minute, your company pays only for services provided. Progent asks for no initialization charge. Many online service firms apply large minimum payments or bill for every quarter hour or longer. Progent's fine granularity and straightforward billing policy eliminate large tabs for fast repairs.
If your Kansas business needs immediate technical help, learn how to contact Progent's UNIX/Linux, Solaris, Apple Mac OS X, or CISCO CCIE engineers by going to Progent's nationwide phone-based support, phoning 1-800-993-9400, or e-mailing information@progent.com.
What Makes Progent's Online Support Services Special?
Progent's experienced staff of online support professionals has a rich set of world-class information technology skills. This enables Progent's online service specialists to deal successfully with the most challenging network trouble faster than is feasible with typical independent service organizations or with the in-house IT resources commonly found in small businesses. Progent has delivered remote support to clients in each state in the country and has developed the technology and experience to fix problems economically in a wide variety of computer configurations that incorporate mixtures of UNIX, Linux, Solaris, Apple Mac, Microsoft Windows, and Cisco technologies.
Progent's UNIX, Linux, Sun Solaris, Apple Mac, and CISCO CCIE consultants have earned advanced credentials including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Help Desk Specialist (ACHDS), and Technical Coordinator (ACTC). Progent's remote support engineers also have a variety of key Cisco credentials which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, CCDA and CCDP.
In order to help businesses who maintain environments incorporating a mix of UNIX/Linux and Microsoft operating systems, Progent's online support team offers the expertise of consultants who hold important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering company-wide security consulting, Progent offers online support from professionals who hold major security credentials such as CISM consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's cooperative approach to repairing technical difficulties streamlines service escalation, if needed, to experts with relevant background to deal with particularly tough problems. This speeds up resolutions of serious network problems, avoids system unavailability, and reduces maintenance bills.
For businesses throughout Kansas, Progent allows immediate communication with an online UNIX/Linux, Sun Solaris, Mac consultant for urgent help to troubleshoot technical issues that are damaging business productivity and are outside the experience of your in-house IT service group. Progent's UNIX, Linux, Solaris, Mac OS X, and Cisco CCIE-qualified network experts can analyze your system using state-of-the-art remote troubleshooting technologies in order to perform fast and efficient evaluation and remediation of critical IT issues.
Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your Kansas Business
Progent's network engineers can deliver expert support for a comprehensive array of UNIX, Cisco, and Microsoft Windows solutions such as:
Remote Support Services for UNIX, Linux, Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Apple Mac OS X phone-based network support staff can assist Kansas companies to maintain a comprehensive array of information products and technologies including network infrastructure, messaging solutions, security consulting for networks and business processes, Windows coexistence with UNIX/Linux, Solaris, or Apple Mac systems, VMware options for server economization and streamlined administration, and migration from no-longer supported systems to current environments powered by updated versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.
Cisco Network Infrastructure and Security Solutions
Progent leads the computer support arena for offering immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking consultants who are awarded this advanced credential by passing intense testing given by Cisco. In most cases CCIEs work for big corporations or national Internet service providers (ISPs), and as a result their skills are not readily available to small businesses.
Progent is one of the only computer support providers that makes sure that CCIEs are available to assist small and mid-size organizations. In addition, Progent facilitates convenient contact with a CCIE via phone so that you can get immediate help for critical system problems that are disrupting your productivity but are outside the experience of your ordinary IT maintenance resources. Progent's CCIE consultants can tie into your system by means of state-of-the-art remote troubleshooting technology to execute quick and cost-effective analysis and repair of serious network anomalies.
Microsoft Gold Partner for Online Consulting for Microsoft Windows
Progent's Microsoft-qualified engineers offer remote network repair and IT support for the complete line of Microsoft server and application solutions. As a Microsoft Gold Partner, Progent can provide your company the expertise of support engineers who can show you how to deploy, support and administer every Microsoft Server including Windows 2003 Server, SQL Server, ISA Server, Microsoft BizTalk Server, Commerce Server, Content Management Server, Small Business Server, Microsoft Exchange Server 2007, Application Center, SharePoint Server, Microsoft Virtual Server 2005, Project Server, and Operations Manager 2007 and 2005. To find out more information on Progent's support for Microsoft server products, visit Microsoft Servers Engineering Expertise.
CISA and CISM Certified Security Consultants
Progent provides you contact with qualified CISA and CISM security professionals who can deliver a variety of security solutions that can improve the protection of your UNIX, Linux, Sun Solaris, or Mac OS X environment against attacks or assist your business to recuperate quicky from a breach. Security services provided Progent include: extensive security evaluation utilizing technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; quick recovery from malicious attacks; setting up firewalls; planning safe techniques for off-site and mobile connectivity; securing your email system against viruses, spam, and DHA attacks; and offering round-the-clock automated monitoring. To learn more about Progent's security services for small companies, visit Progent's Consulting Services for System Security.
Applications Support: Education, Programming, Problem Solving
Progent's Apple Mac experts can support the creative aspect of Mac environments by offering help services and education in imaging, audio, and video. Progent's consultants offer expertise in a range of Apple Mac applications including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video post production facility.
Progent's Application Experts Team can supply in-depth engineering expertise and training in specific application areas such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom development, and training for Microsoft applications such as Microsoft CRM, Microsoft Office Project, Office Word, and Microsoft Excel. To read more information concerning Progent's consulting, customization, and education offerings for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, go to Progent's Business Application Experts Services.
Help Desk Call Center Outsourcing
Progent offers a variety of programs for Help Desk Call Center assistance : UNIX/Linux, Solaris, Apple Mac OS X, Cisco Systems and Microsoft Call Center Outsourcing Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing.
Progent's Help Desk Outsourcing Services are intended mainly for small businesses who require the timely accessibility of an affordable Help Desk Call Center with efficient phone support and the technical depth to escalate problems, but who have limited funds and IT management resources. Progent’s Virtual Help Desk is a seamless extension of your current Call Center team. Progent can operate as a main Help Desk Call Center for your business, represent an escalation resource for tough technical problems, or be ready in overflow instances when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in establishing an efficient new Call Center or enhancing your current one, evaluating or customizing Help Desk application software to meet the special needs of your business, or adding supplemental staff to work remotely in conjunction with your internal Help Desk resources to deal with demanding scenarios such as system upgrades.
Progent is a Microsoft Gold Certified Partner plus a certified Cisco Systems Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft professionals are available to provide your customers convenient communication with a dependable technical support team with extensive background in phone help and online repair service for small and midsize business information systems. Progent's focus is on giving the Help Desk Call Center a respected image as a solid driver of business performance, and Progent's target is to fix rather than simply report problems. For more information concerning Progent's Call Center support, go to Progent's Call Center Services.
Progent's Online Technical Support Tools
Progent has deployed an arsenal of optimized technologies, refined over many years of field experience, dedicated to promoting the highest standard of service for providing online technical help and repair for small company information systems. Progent provides safe Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco Systems, Netscreen and Checkpoint. Protected VPN online access permits the experts of Progent's Technical Response Center to interface to your network without breaching corporate security.
Progent's powerful service reporting software keeps thorough records of all support provided to Progent's customers. Each authorized Progent team consultant has access to the history of support provided to every client by any team member. This archive of problems and fixes is organized as a conveniently accessible proprietary database that permits Progent's remote support professionals to share their experiences company-wide to ensure that the effectiveness of Progent's technical support improves over time. Progent's partnerships with key vendors such as Cisco Systems and Microsoft permit access to other vast technical support databases and to vendors' in-house support personnel that enable Progent's online consulting experts to come up with the optimal solutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Systems Network Assistance Expert Immediately
To learn how you can get in touch with a UNIX, Linux, Sun Solaris, Apple Mac consultant or a Cisco certified CCIE for urgent remote professional assistance in Kansas, phone 1-800-993-9400 or visit Expert Online Computer Help.
Progent is among the most qualified network support firms in Northern California for designing email solutions based on Exchange 2000. Progent specializes in helping small and mid-size businesses receive the full benefits of Exchange Server 2000 under typical situations such as updating from Microsoft Exchange 5.5 Server, moving from an ISP-managed or POP3 e-mail system, and outsourcing your Exchange 2000 Server management.
Microsoft Dynamics Great Plains allows you to grow and manage your business better by delivering easy availability of decision-driving data and a fast return on investment. Microsoft Dynamics Great Plains confers major business benefits such as its ability to expand the presence of your organization, handle your financials, computerize financial operations, standardize processes across your business, refine inventory control, enhance order accuracy, grow revenue and minimize turnaround time, and maximize cash flow. Progent can help you configure and manage a robust, secure server and network infrastructure to support Great Plains, and can provide experienced Microsoft Dynamics GP support professionals to make sure you reap all the benefits of your Microsoft Dynamics Great Plains software.
Progent’s Microsoft certified consultants provide small and medium size companies world-class consulting services for Microsoft Systems Management Server 2003. SMS 2003 is Microsoft's solution for change and configuration management. SMS 2003, a component of Microsoft System Center 200, enables you to deliver important software rapidly and reliably to specified workers, reduce product expense and stay compliant by understanding patterns of usage, improve Windows protection by increasing your knowledge of vulnerability and by installing targeted patches, manage your external workforce through industry standards independent of connection or geography, and reduce operational expenses by fully utilizing the administrative functions built into Windows. Progent’s SMS engineers can show you how to use SMS effectively for automated software and application installation, security patch control, and resource tracking management including program and hardware inventory.
Microsoft Exchange and Apple Mac workstations can co-exist efficiently. Progent's Apple and Microsoft certified experts can help you install Microsoft Entourage and Exchange so your Mac users can collaborate with colleagues who use Outlook. With Microsoft Exchange and Entourage 2004 for Mac, Exchange and Mac systems can coexist, enabling Mac users to get and send email, examine the GAL, import addresses, synchronize calendars, and alert people to meetings with your Exchange account. Progent will make sure that your Exchange Server is appropriately set up and that LDAP and Outlook Web connectivity are working. Progent also offers customized onsite Entourage training.
Progent’s data center support services are intended for businesses with hardware located at Internet Data Centers or data center co-location hosting facilities and requiring timely on-site service at the collocation facility as well as off-site help from Microsoft and Cisco certified professionals. Progent provides a full range of data center and data center and colo support services including network architecture analysis, Windows and Linux server integration and support, tech support for server and telecommunications networking, design and deployment of fault tolerant systems, architecting and implementing layered security structures, firewall integration and support, configuring load balancing environments, and planning high-availability server clustering configurations.
Progent's Network Help Desk Outsourcing Support Services are intended specifically for small organizations who need immediate availability of a Help Desk Service Center with expert telephone support and effective escalation capability but who must work within a modest network support budget. Key features of Progent's Help Desk Outsourcing Services are Help Desk Call Center Support,
Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Help Desk Call Center Support, Per Minute Billing, and Help Desk Software Recommendation and Deployment.
Expert Microsoft Certified Exchange Server 2003 Technical Consultant Support and Help
Progent's Microsoft-certified consultants offer computer help and IT consulting services for Microsoft Exchange Server 2003, Windows 2003 Server, and for the entire family of Microsoft Servers. Progent's migration, integration, management, and support services for Microsoft Exchange Server 2003 include system design, installation, project management, local and remote troubleshooting, Help Desk outsourcing, certified security evaluation, and comprehensive network management outsourcing.
Progent’s Cisco-certified technology consultants provide experienced PIX Firewall consulting services encompassing architecture, integration and maintenance of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls delivers robust user and application policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from compact, plug-and-play desktop appliances for small businesses and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy combination of protection, speed and availability for information networks of all sizes. PIX firewalls are based on a hardened, specially designed operating system, PIX OS, minimizing potential OS-specific security holes. The Cisco PIX Firewall has received ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls deliver multiple integrated security and connectivity services, including advanced application-aware firewall services, VoIP and multimedia security, site-to-site and remote-access IPSec VPN networking, intelligent access services, and extensive administrative solutions. Progent’s Cisco experts can show you how to select and deploy any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent’s Cisco-certified technology professionals offer wireless integration services for Cisco wireless access point and wireless bridge products. Cisco supplies access points with either solo 802.11g transceivers for as high as 54 Mbps of throughput or dual-radio access points supporting both 802.11g and 802.11a for as much as 108 Mbps of network capacity. Progent’s Cisco wireless professionals can offer help for the entire family of Cisco 802.11g wireless access points and wireless bridges including the Cisco Aironet 350 Access Point, the Cisco Aironet 350 Wireless Bridge, the Cisco Aironet 1130AG Series and 1230AG Series access points, the Cisco Aironet 1300 Series Outdoor Access Point/Bridge, the Cisco Aironet 1400 Wireless Bridge, as well as any Cisco 802.11b Wireless Access Point product. The Cisco Aironet 1130AG Series and 1230AG Series access points are built to protect current and ongoing system architecture dollars10:25 AM 6/28/2006. The 802.11a transceiver handles throughput of as much as 54 Mbps on 12 non-overlapping 5 GHz channels to provide high bandwidth as well as high scalability. The 802.11g radio supports data rates as high as 54 Mbps in the 2.4 GHz band. When using an 802.11g radio, the access point may be configured to support only 802.11g clients for high-bandwidth scenarios, or, for added investment protection, it may be set up to handle both 802.11g and older 802.11b technology.
Progent's Microsoft-certified consultants have more than 1o years of background delivering e-mail, electronic messaging, and email and telephony combination support for small companies as well as big corporations. Progent offers economical Exchange 2003 Server consulting to strengthen email and virus protection, design fault tolerant email environments, and facilitate off-site and wireless email connectivity. Progent’s Exchange consulting services can assist you in designing and executing a move from a legacy SMPT server or unsupported Microsoft Email software such as Exchange 5.5 to Exchange 2003 Server. In addition offers XP and Vista desktop Microsoft Email consulting for Exchange and Outlook and can help you configure Microsoft Outlook 2000 and Microsoft Outlook XP. For email virus protection and spam filtering, Progent offers expertise with Postini's filtering technology as well as Trend Micro's security products. Progent is a certified Postini MSP. As a Postini partner, Progent can help small businesses take advantage of Postini’s enterprise-class spam blocking technology.
New Edge is a nationwide Competitive Local Exchange Carrier source for data communications networks and broadband Internet connectivity. New Edge provides a wide spectrum of data services such as New Edge DSL, SDSL, ADSL, T1, Bonded T1, Point-to-Point T1, Frame Relay over DSL, ATM, Private Line, and DS3. New Edge Networks also offers VoIP technology. Progent has an agent relationship with New Edge and is an authorized Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to show you how to integrate New Edge Networks carrier services to create an enterprise-class, integrated communications network on a down-to-earth budget.
Progent is a Certified Cisco Partner offering on-staff Cisco-qualified consultants available to assist you to deploy or maintain Cisco-powered network solutions. Being a Certified Partner for Cisco, Progent offers the services of Progent's on-call CCIE-qualified professionals with expertise in designing, deploying and repairing network environments powered by Cisco technology. Because Progent is also a Microsoft Gold Partner and provides world-class help for a broad range of commercial applications, Progent can show you how to assist you to find complete IT solutions that optimize the strategic value of your information system. Cisco's popular selection of networking and security hardware and software familiar to Progent includes PIX and ASA family firewalls, secure broadband and integrated services routers, Aironet 1130AG Series and 1230AG Series wireless access points, VoIP phones, Cisco Catalyst switches, as well as protection and VPN products.
