If your company computer network is in Kansas you can have fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to assist with the toughest issues affecting your network. Progent maintains among the most extensive groups of UNIX and Cisco CCIE consulting experts accessible online of any nationwide service firm in the U.S. Rates are affordable, charges are per minute, sign-up is quick, and support is world class.

If your Kansas company is based outside of major urban neighborhoods such as Wichita, Overland Park, Kansas City, or Topeka, help from UNIX or Cisco CCIE experts could be problematic during a network crash. This can cause a loss of income for your business, upset clients, idle employees, and defocused executives. By contacting Progent, you have access to a qualified consultant who can offer assistance when you have to have it to get your computer network operating.

Because Progent bills for online service on a per-minute basis, your company owes just for technical help provided. Progent asks for no service activation surcharge. Some online consulting companies demand large minimum time requirements or bill for every fifteen minutes or more. Progent's fine granularity and straightforward pricing model do away with unexpectedly large invoices for speedy solutions.

If your Kansas company needs technical assistance for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's experienced staff of online consulting engineers possesses a broad range of in-depth computer knowledge. This allows Progent's remote service specialists to deal successfully with the most challenging network trouble faster than is feasible with ordinary independent support firms or with the internal IT staff usually available to smaller businesses. Progent has developed the technology and skills to fix technical issues efficiently in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE service specialists have been awarded advanced credentials such as Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of high-level Cisco credentials including Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.

To help businesses that operate networks incorporating a combination of UNIX/Linux and Microsoft operating systems, Progent's remote support group can provide the services of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers phone-based contact with engineers with recognized security credentials such as Certified Information Security Manager (CISM) Engineers, CISSP experts, and ISSAP consultants. The scope of Progent's expertise combined with Progent's group approach to fixing network problems streamlines service escalation, if appropriate, to specialists with sufficient competence to resolve unusually tough support calls. This accelerates remediation of serious network problems, prevents system downtime, and reduces maintenance invoices.

For organizations in the state of Kansas, Progent allows immediate remote communication with UNIX/Linux, Sun Solaris, Apple Mac OS X engineer for critical assistance to troubleshoot information system problems that are affecting your business but are beyond the comfort zone of your in-house IT maintenance group. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and Cisco CCIE-qualified engineers can interface with your network via state-of-the-art remote support utilities in order to provide quick and economical diagnosis and repair of serious IT problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Kansas Business
Progent online professionals are qualified to provide advanced support for a comprehensive set of UNIX/Linux, Apple, Cisco, and Windows products and technologies including:

Remote Expertise for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Mac OS X phone-based technical service team can help Kansas companies to maintain a broad array of information products and technologies that include system architecture, email solutions, security consulting for networks and business operations, Windows coexistence with UNIX, Linux, Solaris, or Apple Mac OS X platforms, virtual server products for processor economization and centralized administration, and transitioning from outdated applications to contemporary environments powered by updated versions of UNIX/Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's service experts offer remote technical help for systems based on popular variants of UNIX including: Mac OS X, Sun Solaris, IBM AIX, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux packages including RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent leads the computer support arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite network engineers who are awarded this rare credential by completing intense examinations supervised by Cisco. The vast majority of CCIEs work for big enterprises or national Internet service providers (ISPs), and as a result their skills are not readily accessible to smaller companies.

Progent is among the few network consulting organizations that makes sure that CCIEs stay available to assist small and mid-size companies. In addition, Progent offers fast communication with a CCIE via telephone so your company can benefit from immediate assistance for urgent network issues that are hurting your productivity but are outside the comfort zone of your usual system maintenance personnel. Progent's CCIE consultants can connect to your environment via the latest on-line troubleshooting tools in order to provide rapid and economical analysis and repair of urgent network anomalies.

Cisco authorized engineers from Progent can assist you to architect, implement, and service a converged network infrastructure that can simplify operations, cut expenses, and speed the path to productivity. By providing Cisco integrated services routers expertise with Catalyst switches support and Cisco wireless technology integration help, Progent can significantly increase the strategic value of your network infrastructure in Kansas. To learn more on Progent's services for Cisco network appliances, see Cisco Network Consulting Support.

Microsoft Gold Certified Partner for Remote Expertise for MS Windows
Progent's Microsoft-certified remote service experts offer computer system repair and consulting help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your organization the assistance of support professionals who can help your company with a wide range of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, MS Exchange 2016 Server planning and deployment, Exchange 2013 configuration, Microsoft Exchange Server 2010 monitoring and support, SharePoint 2013 development, Lync Server 2010 integration and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server 2006 migration, SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified Security Specialists
Progent offers you access to accredited CISM, CISA and CISSP security engineers who can deliver a variety of security services to strengthen the protection of your UNIX, Linux, Solaris, or Mac OS X network against assaults or help you to recover rapidly from an assault. Security solutions offered by Progent include: comprehensive security evaluation utilizing tools such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Solar Winds and Netcat; efficient recuperation from virus and worm attacks; integrating firewalls; planning secure architectures for off-site and mobile access; protecting your messaging system against spam and directory harvest attacks; and setting up round-the-clock proactive monitoring. To find out more concerning Progent's security expertise for small and medium-size companies, refer to Progent's Engineering Services for Network Security.

Business Applications Support: Webinar Training, Development, Troubleshooting
Progent's Mac technology experts can support the creative facets of Macintosh environments by offering help services and education in imaging, sound, and video. Progent's consultants offer help in a variety of Apple Mac applications such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team offers in-depth engineering support and training in specific application areas including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft applications including CRM, MS Office Project, MS Word, and MS Excel. For additional information about Progent's consulting, customization, and education offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Support Options
Progent offers several support programs for Help Desk Call Center assistance : UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.

Progent is a Microsoft Gold Certified Partner plus a certified Cisco Partner and Progent's Help Desk Call Center team of experienced UNIX, Linux, Solaris, Mac OS X, Cisco and Microsoft professionals are ready to provide your clients instant contact with a dependable technical support resource with years of background delivering phone support and remote access repair service for small and medium-size business networks. Progent's concentration is on giving the Help Desk a positive image as a solid driver of company success, and Progent's target is to resolve rather than merely record problems. To find out more about Progent's Help Desk support, see Progent's Help Desk Support.

Progent's Remote Support Tools
Progent has deployed an arsenal of optimized tools, refined during more than a decade of field experience, dedicated to allowing the highest quality of service for delivering online technical support and repair for small and midsize business information networks. Progent offers secure Virtual Private Network support for gateways from a variety of popular sources including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote access permits the experts of Progent's online support team to interface to your environment without breaching corporate security.

Progent's advanced customer support database software stores thorough documentation for all support provided to Progent's clients. Each active Progent staff consultant has access to the details of services delivered to every client by any staff engineer. This database of trouble tickets and fixes is structured as an easily retrievable internal database that permits Progent's online technical professionals to share their experiences company-wide to ensure that the efficiency of Progent's support improves daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other vast support knowledge bases and to manufacturers' in-house support staff that allow Progent's online service specialists to find the best resolutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
To see how you can ask a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco certified CCIE for emergency remote engineering support in Kansas, call 1-800-993-9400 or visit Expert Online Network Help.

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