If your company network is in Kansas you can depend on quick remote help from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to help with complex problems involving your computer network. Progent retains among the largest groups of UNIX and Cisco CCIE consulting experts accessible remotely of any nationwide support firm in the United States. Rates are affordable, billing is per minute, sign-up is fast, and support is unbeatable.

If your Kansas business is some distance from larger urban neighborhoods such as Wichita, Overland Park, Kansas City, or Topeka, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts could be limited when you have an urgent situation. This could mean lost income for your company, upset customers, idle workers, and distracted executives. By calling Progent's online services, you have access to a qualified consultant who can deliver help when you have to have it to get your network on line.

Since Progent bills for remote support per minute, your company owes exclusively for technical help provided. Progent asks for no service activation fee. Many remote consulting firms apply large minimum payments or bill for each quarter hour or more. Progent's by-the-minute granularity and straightforward billing model eliminate unexpectedly large tabs for quick solutions.

If your Kansas business requires remote assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, visit Progent's remote support, call 866-776-4368, or see Contact Progent.

Why is Progent's Online Technical Support Program Unique?
Progent's experienced staff of online consulting engineers possesses a wide array of in-depth computer skills. This enables Progent's online service specialists to resolve the most complex technical problems faster than is possible with typical independent support firms or with the internal support staff commonly available to small or mid-size companies. Progent has developed the tools and skills to fix problems efficiently in a wide variety of network environments that incorporate combinations of UNIX, Linux, Sun Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have earned professional certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a number of key Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Professional.

In order to help businesses who maintain networks featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's remote support team makes available the assistance of engineers with important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide high-level security expertise, Progent offers remote contact with engineers who have qualified for recognized security certifications including Certified Information Security Manager (CISM) consultants, CISSP experts, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical problems allows service escalation, when called for, to specialists with relevant background to resolve particularly tough problems. This accelerates remediation of serious problems, avoids network downtime, and reduces maintenance invoices.

For organizations throughout Kansas, Progent allows fast remote access to a UNIX, Linux, Sun Solaris, macOS or OS X consultant for critical expertise to repair network issues that are impacting productivity but are not within the comfort zone of your on-hand network maintenance organization. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified engineers can interface with your system via state-of-the-art remote troubleshooting utilities that allow them to deliver rapid and affordable evaluation and remediation of serious network issues.

Troubleshooting Services Progent's Online Support Experts Can Provide Your Kansas Company
Progent's service specialists are qualified to provide advanced help for a comprehensive array of UNIX/Linux, Apple OS X, Cisco, and Windows products and technologies including:

Remote Support Services for UNIX/Linux, Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and Apple macOS and OS X phone-based technical service team can help Kansas small businesses to maintain a comprehensive set of computer products and technologies including system infrastructure, email solutions, security expertise for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or macOS and OS X systems, virtual server technologies for server consolidation and streamlined administration, and moving from out-of-date systems to modern solutions powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's support experts can provide remote troubleshooting for computers powered by leading variants of the UNIX platform such as: macOS and OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent leads the IT consulting arena for offering fast and affordable access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking engineers who qualify for this advanced credential by completing intense testing supervised by Cisco. Most CCIEs are hired by large corporations or national Internet service providers, and so their services are not conveniently available to small and medium-size businesses.

CCIE and CCNP authorized engineers from Progent can assist you to plan, implement, and service a converged information system that can simplify business processes, lower expenses, and speed time to productivity. By combining Cisco routers experience with Cisco Catalyst switches support and Aironet wireless technology configuration assistance, Progent can dramatically improve the business value of your information network in Kansas. To find out additional information about Progent's expertise in Cisco network appliances, see Cisco Technology Professional Support.

Microsoft Certified Partner for Remote Consulting for MS Windows
Progent's Microsoft-certified online support experts can deliver computer repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Partner and can offer your organization the expertise of support engineers who can help your company with a wide variety of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 migration, Exchange Server 2013 consulting, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 development, Microsoft Lync implementation and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway administration and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server planning, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified System Security Consultants
Progent provides you contact with qualified CISM and ISSAP security professionals who offer a range of security services to strengthen the protection of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against assaults or assist your business to recuperate fast from a breach. Security solutions available from Progent include: in depth security evaluation using tools such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Solar Winds and Nikto; fast recuperation from virus and worm attacks; integrating firewalls; planning safe architectures for off-site and mobile access; protecting your email system against spam and directory harvest attacks; and setting up continual network monitoring. For more information on Progent's security support for small and midsize businesses, visit Progent's Consulting Support for Network Security.

Applications Services: Webinar Training, Programming, Problem Solving
Progent's Mac technology experts can promote the creative facets of Mac computing by providing consulting services and training in imaging, audio, and video. Progent's consultants offer help in a variety of Apple Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group offers professional engineering support and education in specific application fields including ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for popular Microsoft business applications such as CRM, Microsoft Office Project, Office Word, and Microsoft Excel. To find out more on Progent's consulting, custom programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Services.

Help Desk Support and Outsourcing Alternatives
Progent provides three support programs for Help Desk services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Support Services, and Help Desk Process Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for companies who need the timely accessibility of a professional Call Center but who have relatively small budgets and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your current Helpdesk resources. Progent can act as a primary Call Center for your business, serve as an escalation resource for the most challenging network issues, or be available in those instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Call Center or improving your current one, evaluating or programming Help Desk software products to meet the particular needs of your company, or providing supplemental personnel to operate online with your internal Help Desk resources to deal with high-demand scenarios such as system upgrades. To find out more information on Progent's Help Desk Call Center outsourcing, go to Progent's Call Center Services.

Progent's Remote Support Tools
Progent's advanced service reporting application keeps comprehensive documentation for all support delivered to Progent's clients. Each active Progent team engineer has the benefit of the details of services delivered to every customer by any staff member. This database of trouble tickets and resolutions is structured as an easily accessible internal knowledge base that enables Progent's remote support experts to communicate their experiences company-wide to make sure that the effectiveness of Progent's support services improves daily. Progent's partnerships with key vendors including Cisco and Microsoft make available other vast support databases as well as to manufacturers' in-house engineering staff that enable Progent's remote service specialists to find the optimal solutions quickly.

Contact a UNIX/Linux or Cisco Technical Support Specialist Now
To see how you can contact a UNIX/Linux engineer or a Cisco certified CCIE for emergency phone-based consulting expertise in Kansas, phone 1-800-993-9400 or go to Expert Online Computer Help.

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