If your company information network is in the state of Kansas you now have fast remote access to a UNIX or CCIE-certified support specialist to help with emergency issues affecting your network. Progent retains among the most extensive teams of UNIX and CCIE-certified support professionals available remotely of any nationwide service organization in the country. Rates are competitive, charges are per minute, sign-up is quick, and support is world class.

If your Kansas organization is situated outside of larger metropolitan neighborhoods including Wichita, Overland Park, Kansas City, or Topeka, contact with UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic when you have a network crash. This can cause a drop in productivity for your company, angry clients, unproductive workers, and distracted executives. By contacting Progent, you have access to a certified engineer ready to provide expertise whenever you have to have it to keep your computer network on line.

Because Progent charges for telephone-based service by the minute, your company owes only for support provided. Progent imposes no startup fee. Many online consulting organizations have large minimum time requirements or bill for each quarter hour or longer. Progent's one-minute granularity and straightforward pricing mechanism do away with unexpectedly large tabs for quick solutions.

If your Kansas company needs online help for UNIX/Linux, Solaris, Mac or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Online Technical Support Services Unique?
Progent's experienced team of online consulting engineers possesses a broad array of world-class information technology knowledge. This enables Progent's remote service experts to deal successfully with the most complex technical problems more quickly than is possible with typical third-party service firms or with the internal IT staff usually available to small or mid-size businesses. Progent has developed the technology and skills to repair problems economically in a wide variety of computer environments that incorporate combinations of UNIX/Linux, Solaris, Mac, Microsoft Windows, and Cisco technologies. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE service specialists have qualified for advanced certifications such as Certified Network Administrator for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service engineers also hold a variety of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), CCVP, and Design Professional.

To help companies who run environments based on a mix of UNIX/Linux and Microsoft Windows operating systems, Progent's remote service group makes available the services of consultants with important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security expertise, Progent offers remote contact with engineers who have qualified for important security certifications such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The range of Progent's technical knowledge combined with Progent's team-oriented approach to fixing network difficulties streamlines service escalation, when called for, to specialists with sufficient background to resolve unusually tough problems. This accelerates resolutions of urgent network problems, avoids system disruption, and reduces technical support bills.

For companies anywhere in Kansas, Progent allows virtually instant remote contact with UNIX, Linux, Solaris, Mac OS X specialist for emergency help to troubleshoot information system problems that are hurting productivity and are not within the skill set of your on-hand network support organization. Progent's UNIX, Linux, Sun Solaris, Apple Mac, and Cisco CCIE-certified consultants can analyze your system via the latest remote troubleshooting technologies that allow them to perform quick and economical diagnosis and resolution of critical network problems.

Services Progent's Remote Consulting Experts Can Provide Your Kansas Company
Progent service specialists are qualified to deliver advanced assistance for an extensive array of UNIX, Apple OS X, Cisco, and Windows products and technologies such as:

Remote Support Services for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X remote network service team can help Kansas small businesses to maintain a comprehensive array of information products and technologies such as network infrastructure, email solutions, security expertise for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple Mac systems, VMware products for processor economization and centralized management, and moving from legacy systems to current environments based on newer versions of UNIX/Linux, Solaris, Apple Mac, or MS Windows.

Progent's service professionals offer online troubleshooting for computers powered by popular versions of the UNIX operating system such as: Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or common Linux platforms including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting arena for offering immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking consultants who qualify for this prestigious certification by passing strenuous testing given by Cisco. The vast majority of CCIEs are employed by large corporations or national Internet service providers (ISPs), and as a result their services are not readily available to the general public.

Progent is among the few network consulting firms that makes sure that Cisco CCIEs stay available to support small and mid-size organizations. In addition, Progent facilitates fast contact with a CCIE via phone so your company can get timely support for urgent network issues that are disrupting your business but are outside the comfort zone of your usual IT maintenance resources. Progent's CCIE support experts can access your system by utilizing state-of-the-art on-line support technology to perform quick and cost-effective analysis and resolution of critical system trouble.

Cisco certified engineers from Progent can help your business to architect, setup, and maintain an integrated network infrastructure that can streamline business processes, cut expenses, and speed time to positive ROI. By combining Cisco integrated services routers expertise with Cisco Catalyst switches support and Cisco wireless technology configuration help, Progent can greatly improve the strategic value of your information system in Kansas. For more on Progent's support for Cisco infrastructure, see Cisco Technology Consulting Services.

Gold Certified Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified remote support engineers can deliver computer problem solving and IT support for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your organization the assistance of consulting professionals who can assist you with a broad variety of technology expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, Microsoft Exchange 2016 Server migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 maintenance, SharePoint Server application development, Lync Server implementation and Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server migration, SQL Server 2016 migration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, Small Business Server 2011 consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Security Engineers
Progent offers you the services of certified CISM, CISSP and ISSAP security professionals who offer a variety of system protection solutions to bolster the protection of your UNIX/Linux, Solaris, or Mac OS X network against assaults or help you to recuperate fast from an assault. Security services provided Progent include: extensive security analysis utilizing tools such as GFI LANguard, NMAP Port Scanner, and utilities from Solar Winds and Netcat; fast recovery from virus and worm attacks; configuring firewalls; designing safe techniques for off-site and mobile connectivity; securing your messaging infrastructure against spam and directory harvest attacks; and setting up continual network monitoring. To learn more concerning Progent's security expertise for small and midsize businesses, see Progent's Consulting Expertise for System Security.

Business Applications Services: Training, Programming, Problem Solving
Progent's Apple Mac technology experts can support the creative facets of Macintosh environments by offering help services and education in imaging, audio, and motion video. Progent's consultants can provide expertise in a range of Mac programs such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group offers in-depth engineering expertise and training in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for Microsoft applications such as CRM, Project, MS Office Word, and MS Office Excel. For additional information about Progent's expertise, custom programming, and training offerings for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Call Center Support Options
Progent offers a selection of programs for Help Desk Call Center assistance including UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for businesses who need the immediate availability of a professional Help Desk Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a transparent extension of your current Call Center team. Progent can operate as a main Help Desk Call Center for your organization, serve as an escalation alternative for tough technical problems, or be ready in overflow situations when your other resources are too busy. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk Call Center or improving your current one, evaluating or programming Help Desk Call Center software products to address the special requirements of your company, or providing supplemental staff to work online in conjunction with your internal Call Center group to deal with high-demand events such as system upgrades.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk staff of seasoned UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft professionals can provide your clients instant contact with a reliable technical support resource with years of background in phone help and online troubleshooting for small and midsize business information systems. Progent's concentration is on earning the Help Desk a respected recognition as a major driver of business success, and Progent's target is to resolve and not merely document problems. For more on Progent's Call Center outsourcing, visit Progent's Call Center Support.

Progent's Remote Technical Support Tools
Progent has developed a collection of optimized tools, refined over many years of field experience, focused on enabling the highest quality of efficiency for delivering remote engineering support and troubleshooting for small and midsize company information networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN remote connectivity enables the engineers of Progent's remote service group to link to your environment without violating network security.

Progent's sophisticated customer support database software stores extensive documentation of all service delivered to Progent's customers. Each active Progent staff engineer has access to the history of services rendered to each customer by any staff engineer. This archive of problems and solutions is organized as a readily searchable proprietary database that permits Progent's remote support professionals to communicate their knowledge company-wide to make sure that the efficiency of Progent's technical support improves daily. Progent's partnerships with major vendors such as Cisco and Microsoft make available other extensive technical support databases and to manufacturers' internal technical staff that allow Progent's remote service specialists to come up with the best resolutions quickly.

Get in Touch with a UNIX/Linux or Cisco Network Support Expert Now
To learn how you can get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for urgent remote engineering help in Kansas, call 1-800-993-9400 or visit Urgent Online Computer Help.

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