For small office networks located within the state of Kansas, Progent's Microsoft and Cisco qualified technical experts can provide remote phone assistance and troubleshooting to repair your network troubles quickly and affordably. Progent has developed enterprise-grade skills, advanced software tools, and support knowledge bases to diagnose and resolve network problems without the high cost and time delays normally associated with onsite service dispatches.

If your Kansas business is located outside of the larger metro areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby computer network support options may be limited in skills, or unavailable during a crisis. This can result in a computer network that is unpredictable or causing wasted time due to technical problems continuing for too long. Progentís group of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of network support, performing a wide range of technical projects for a varied range of customers. This means you get not just the technical competency needed for the task, but a consultant with demonstrated methods for applying those skills to assist with excellent network solutions.

Oracle Administration Support and Software Programming
Progent offers help from an Oracle certified consultant for Oracle DBA expertise or an Oracle software developer for creating database applications. Progent's Oracle database administrators can assist you to simplify critical Oracle management tasks such as database tuning, backup/recovery processes, and database protection. Progent's Oracle software developers can help you to design, test, enhance, or migrate Oracle-based applications using PL/SQL. Progent has experience using Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can assist you to optimize existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Wide and In-depth Knowledge of Business Networks
Progentís group of more than 80 networking consultants means clients benefit from the leverage of more than 1,000 years of combined experience and collective information to resolve the most vexing system problems. Progentís accredited network consultants have the know-how to find solutions fast and implement them affordably.

Immediate Assistance for Urgent Issues
With Progentís emergency remote computer troubleshooting services, you can receive immediate support for problems that are causing lost productivity. Remote support eliminates the lengthy wait and increased expense required for in-person technical support. For day-to-day network administration work, Progentís online support consultants can perform most jobs within minutes of receiving a request, rather than requiring your company to wait for hours for on-site support to show up.

Wireless Site Survey
Progentís Wireless Site Survey helps you to plan and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN adapted to your environment, offering your business a WLAN that has the coverage, speed, capacity, Quality of Service, data protection, and hand-off ability your company needs. Progent's Wireless Site Survey services are offered either as an affordable online service or as a more detailed on-premises service. Progentís on-premises wireless survey features physical inspection, spectrum and security audits of your current wireless network, evaluation of your site's layout, measuring for radio frequency interference, RF propagation modeling, selection of optimum placement for customer-specified WAPs including Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort devices, and a detailed document defining a new WLAN.

Best Practices Followed by Expert Engineers
Many organizations situated far from areas with ample network consultants utilize less qualified or inexperienced local consultants for critical IT support services. This can produce a system that is undependable or inefficient. Progentís staff of Microsoft and Cisco qualified consultants average over a decade of hands-on industry experience, in the front lines of network support, performing an extensive range of technical tasks for a broad selection of customers. This means that with Progent you receive not just expert computer network knowledge, but an engineer who follows computer industry best practices in applying those skills to resolve actual information network issues efficiently and in a consistent fashion.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering along with continual replication to provide fast, zero data loss disaster recovery (DR) between datacenters that are as far as 185 miles (300km) apart from each other. Progent offers the skills of a NetApp MetroCluster consultant who can help your business to design, deploy, administer, upgrade, test and troubleshoot a disaster recovery solution based on NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your functional requirements and budget. Progent can make sure you follow best practices for installing your MetroCluster solution by delivering help with tasks like assigning disk pools and shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, designing a tiebreaker, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery solution to show adherence with information assurance standards and government requirements.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and Cisco CUBE integration consultants can assist you to plan, deploy, manage, troubleshoot and enhance Cisco's SIP (Session Initiation Protocol) infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-connected IP PSTN trunks. Progent offers affordable online or onsite expertise to help companies to move smoothly to an advanced communications ecosystem that delivers accelerated return on investment. Progent's certified Microsoft collaboration consultants can assist you to establish interfaces between Cisco's CUBE Session Border Controller and Microsoft's VoIP and IP video platforms like Skype for Business or Lync Server for connectivity to a SIP PSTN trunk.

Citrix XenServer Consulting Support
Progent's Citrix XenServer engineers can assist your company to understand the strategic advantages of XenServer as well as additional Citrix products, and can help you to design, test, implement, troubleshoot, and support a XenServer solution. Progent can also analyze your existing Citrix technology deployment and show you how to enhance resource utilization, responsiveness, security and compliance, availability, and recoverability.

Remote Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a selection of network support packages based on System Center 2016 Operations Manager technology. Progent's remote, round-the-clock network monitoring makes your computer support proactive rather than crisis-based. By identifying potential problems before they cause system disruptions, Progent's automated server monitoring can keep your network environment safe from stressful and costly service interruptions.

Data Protection Manager Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small to medium-size businesses automatic backup and simplified restore functions for Microsoft networks. Data Protection Manager 2016 offers application-aware backup for critical platforms like SQL Server, Exchange and SharePoint, protects Windows and Linux virtual machines, works with VMs running on Hyper-V and VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft-certified DPM 2016 consultants can assist you to plan, deploy, manage, and troubleshoot an enterprise-wide backup/recovery system built around System Center 2016 Data Protection Manager. Progent can help you to migrate from a previous release of DPM or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployments. Progent offers remote or onsite support and can provide occasional expertise to resolve challenging issues or provide comprehensive project management support to make sure you finish your SCDPM 2016 initiative on schedule and on budget.

Configuration Consulting for Lync 2013
Lync Server 2013 enables organizations of all sizes to build a centrally managed and protected communications ecosystem that permits the modern BYOD computing model with IM, real-time presence, audio/video and web conferencing with app sharing and whiteboard, and both IP and PSTN telephony across a wide range of desktop and mobile devices. Progent's certified Lync Server 2013 experts can help you to evaluate the business benefits of Lync Server 2013, design an in-house, cloud-resident (via Lync Online) or hybrid topology appropriate for your current and long-term goals, implement Lync Server 2013 so as to speed up your ROI, and provide custom online and onsite training to your IT staff and end users. Progent offers expertise in key components of a Lync 2013 solution including Microsoft Windows Server, SQL Server and Exchange, and Progent can help your organization to combine Lync 2013 with key Microsoft Office and Office 365 applications such as Outlook, Word and PowerPoint. If you are already running Lync, Progent's Skype for Business consultants can assist you to design and carry out an efficient upgrade to Skype for Business.

Microsoft Exchange Server 2013 Upgrade Consulting
Progent can provide comprehensive Exchange Server 2013 migration support including cost/benefit analysis, end-to-end project management, site readiness preparation, specification of new software and equipment required, setting up your Active Directory (AD) forest and its domains to work optimally with your Exchange Server 2013 environment, designing Database Availability Groups that deliver HA and resilience to your mailbox servers, system verification at a customer's location or at Progent's testing facility, setting up transitional coexistence between Microsoft Exchange Server 2013 and older versions of Exchange Server, implementation of the production system, deactivating the previous servers, and training for customer's IT group and users.

Contact a Progent Network Consultant
To see how to contact a Progent network support expert for remote or onsite help in , call 1-800-993-9400 or go to Online Computer Help.

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