For small company computer networks located throughout the state of Kansas, Progent's Microsoft qualified technical experts can provide phone assistance and troubleshooting to fix your network systems problems fast and affordably. Progent has acquired top-notch expertise, advanced software utilities, and support knowledge bases to troubleshoot and resolve IT problems without the cost and delays normally associated with on-site service calls.

If your Kansas organization is situated outside of the larger urban areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby computer support choices may be limited in technical expertise, or unavailable during an emergency. This results in a network environment that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís team of seasoned network consultants average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a large range of technical tasks for a broad range of clients. This means you get not only the technical competency needed for the job, but a consultant with proven methods for applying those skills to provide excellent network solutions.

ProSight IT Asset Management for Network Infrastructure Documentation
Progent's ProSight IT Asset Management service is an IT infrastructure documentation management service that allows you to create, maintain, find and protect information about your network infrastructure, processes, applications, and services. You can instantly find passwords or serial numbers and be warned about upcoming expirations of SSLs or domains. By updating and organizing your network documentation, you can save as much as 50% of time spent looking for vital information about your network. ProSight IT Asset Management includes a centralized repository for storing and collaborating on all documents required for managing your business network like standard operating procedures and self-service instructions. ProSight IT Asset Management also supports a high level of automation for gathering and associating IT information. Whether youíre planning enhancements, performing maintenance, or reacting to a crisis, ProSight IT Asset Management delivers the data you require when you need it. Find out more about Progent's ProSight family of managed services for small and mid-size organizations.

Progent is a Microsoft-certified Partner
Since Progent is a Microsoft Partner, every Progent support expert has access to the technology and educational resources needed to provide the best IT support possible. Progent's outsourcing, Technical Response Center Helpdesk, Office 365 deployment expertise, and application development services permit small business customers to benefit from the wide array of knowledge associated with the IT departments of big companies without the high cost and distraction of maintaining a self-sufficient in-house IT group.

ProSight Data Protection Services Managed Cloud Backup
Progent's ProSight Data Protection Services automated backup offers small and medium-sized businesses an affordable end-to-end service for reliable backup/disaster recovery (BDR). Available at a low monthly rate, ProSight Data Protection Services automates and monitors your backup processes and enables rapid restoration of vital files, apps and VMs that have become lost or corrupted due to hardware failures, software bugs, disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, plus Microsoft Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's BDR specialists can provide world-class support to configure ProSight DPS to be compliant with regulatory requirements such as HIPPA, FINRA, PCI and Safe Harbor and, when needed, can assist you to restore your critical data. Learn more about the entire ProSight series of low-cost managed services for small and mid-size organizations.

Online Support for Windows Server 2008
The sophistication and versatility of Windows Server 2008 R2 requires an information technology professional with practical experience and diverse knowledge in designing and deploying cohesive and comprehensive business technology environments. The professional experience of Progent's seasoned Windows Server experts, averaging over ten years of background supporting Microsoft-based solutions, helps insure your success in maintaining and troubleshooting your Windows Server 2008 R2 environment. Progent's certified Windows Server 2012 R2 consultants can also help you to evaluate the benefits of upgrading from Windows Server 2008 to Windows Server 2012 R2 or later. If you are planning on building a hybrid architecture that integrates local resources with cloud-based services like those offered by Microsoft Azure, Progent offers Windows Server 2016 hybrid cloud solutions.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency technical help include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net terms are available for regular accounts.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a high-availability and disaster recovery platform that combines failover storage clustering along with synchronous replication to provide fast, zero RPO disaster recovery between datacenters that are as far as 185 miles (300km) apart from each other. Progent offers online or on-premises access to a NetApp MetroCluster consultant who can help you to plan, deploy, administer, upgrade, test and repair a disaster recovery system built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that meets your functional requirements and IT budget. Progent can make sure you follow best practices for configuring your MetroCluster environment by delivering guidance with procedures like assigning disk pools, determining plexes layout, provisioning NetApp FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, setting up a configuration replication network between your storage clusters, and verifying your disaster recovery system to show adherence with information assurance standards and regulatory requirements.

Simple Sign-on and Billing Model
Progent's easy per-minute billing policy has no complicated contracts, retainers or hidden fees. Many other support companies have minimum charges or other extra fees that drive up support costs. For remote support from Progent during regular working hours, you pay only for the time spent working on your issue. If it only takes ten minutes to resolve your problem, then you only pay for ten minutes. For regularly scheduled on-site service work booked more than twenty-four hours in advance, you are charged only for the time when Progent's team member is actually on premises solving your issues. Just Progent's competitive by-the-minute rate. For urgent same-day onsite service calls, you may have to pay for our expertís travel time, but not an increased emergency rate. Because Progent maintains a large pool of expert consultants located throughout the entire Northern California service territory, an available engineer is usually close by to assist. Progent can in addition provide onsite service to most zip codes in the United States within one business day of receiving a service call. Progent's online support team has delivered assistance to small businesses in every state (Refer to Progent's customer testimonials.)

Progent's ProSight Ransomware Preparedness Report
Progent's ProSight Ransomware Preparedness Report service is an affordable service built around a brief interview with a Progent backup/recovery consultant. The fact-finding interview is designed to help assess your company's ability either to stop or recover rapidly from a ransomware incident. Progent will work with you directly to collect information about your current security profile and backup platform, and Progent will then deliver a custom Basic Security and Best Practices Report describing how you can apply industry best practices to build an efficient security and backup/recovery environment that meets your company's requirements. For details, visit Progent's ProSight Ransomware Preparedness Report.

Juniper Networks Support
Progent's Juniper-certified network engineers can assist your company to plan and deploy Juniper Firewall and VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from outdated products to the latest releases. Progent's Junos OS consultants offer support for Juniper's premiere network control software to help your business to streamline the management and improve the protection of your Juniper VPN devices and routers. Progent also has broad experience maintaining Juniper's NetScreen OS and ScreenOS operating system platformS and can assist you manage networks that include a combination of Juniper's software platforms.

Wireless IP Phone Integration and Troubleshooting
Integration of Cisco's wireless IP phones usually requires that IT teams configure and optimize numerous components of your wireless environment such as APs, routers, Cisco wireless LAN controllers, and call management tools. Progent's wireless VoIP phone configuration and troubleshooting experts can provide online and onsite support to help you build and maintain a Cisco wireless IP phone deployment by providing services that can range from troubleshooting the configuration of a wireless VoIP phone or AP to providing project management outsourcing or co-sourcing services for modernizing the wireless architecture of a campus.

ProSight Managed Services for Network Management
Progent offers a family of affordable, flat-rate services intended to enable small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by some of the world's leading corporations. The ProSight series of network monitoring and management services covers all key aspects of modern networking including email content filtering, threat defense based on machine leaning, update management, automated backup/recovery, network infrastructure management, private cloud hosting, and network documentation management. To read Progent's eBook on the advantages of ProSight managed services for small and mid-size organizations, click:10 Benefits of ProSight Managed IT Services.

Barracuda Backup Multi-site and Cloud Backup and Disaster Recovery
Barracuda Backup is a low-cost, subscription backup/restore service for small and mid-size businesses. A Barracuda Backup deployment can include a custom-designed hardware storage device manufactured by Barracuda or a virtual appliance with similar functionality but which utilizes your own storage hardware. Barracuda Backup protects critical company data produced locally, at one or more remote sites, or in the cloud. For disaster preparedness, you can replicate data to the Barracuda Cloud, to Amazon Web Services (AWS), or to any location with a physical or virtual Barracuda appliance. Progent is a certified Barracuda partner and Progent's Barracuda Backup consulting experts can provide a broad array of consulting services to assist your business to plan, configure, manage and troubleshoot a backup and disaster recovery solution built on Barracuda technology. For more information, go to Barracuda Backup and disaster recovery consulting and management.

Design, Integration and Support Expertise for System center 2012 R2
Progent's Microsoft System Center 2012 consultants have over a decade of experience deploying, maintaining and fixing the core platforms included with Microsoft System Center and can assist your organization to design, deploy, manage, and repair your Microsoft System Center 2012 R2 ecosystem to optimize the availability and responsiveness of your applications and infrastructure across a mix of Windows and Linux/Unix operating systems and local and Cloud-based fabric. Progent also offers System Center 2016 upgrade consulting to help your organization to move to the latest edition of System Center from a previous release or from another IT management solution to deliver the benefits of enterprise-class provisioning, automation, security and compliance, plus datacenter and critical application availability and performance monitoring.

Cisco ASA and PIX Firewall and Firepower Services Expertise
The latest generation of ASA 5500-X Series of firewalls with Firepower Services offer significantly more performance than Cisco's earlier firewalls and have replaced the ASA 5500 and PIX security appliances for new deployments. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or ASA 5500 firewalls and upgrade to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help you to design, integrate, optimize, administer and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Get in Touch with a Progent Computer Support Expert
To see how you can contact a Progent network consultant for online or on-premises expertise in , call 1-800-993-9400 or visit Remote Computer Support.














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