Kansas Computer Network Consulting Experts for Small Office Information Technology Network Systems: Remote Consulting and Repair
For business networks located in the state of Kansas, Progent's Microsoft and Cisco certified technical team members can provide remote phone help and troubleshooting to fix your computer system troubles quickly and affordably. Progent has developed world-class skills, software tools and support databases to troubleshoot and resolve IT problems absent the cost and delays associated with on-site service dispatches.
If your Kansas small business is located beyond the larger metro areas such as Wichita, Overland Park, Kansas City, or Topeka, your nearby network systems support options may be limited in technical capability, or unavailable during an emergency. This results in a computer network that is unstable or causing productivity loss due to technical issues continuing for too long. Progent’s team of field proven network professionals average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a large range of technical tasks for a broad range of clients. This means you get not only the technical competency needed for the task, but an expert with demonstrated methods for applying that expertise to deliver cost effective network solutions.
World-class Cisco Help from Experienced CCIE-certified Engineers
Progent’s exclusive group of Cisco Certified Internetwork Expert (CCIE) engineers have earned a designation reserved for the most proven experts for designing, architecting, configuring, implementing, and troubleshooting a wide range of Cisco networking and interconnectivity solutions. There are only 7000 CCIE’s worldwide, and attaining certification involves comprehensive verification through written testing and hands-on lab testing to ensure that CCIE’s can apply knowledge to real world problems. CCIE’s have a strong base knowledge of core networking technologies and protocols that allow for quickly creating multi-vendor solutions.
Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification given only to the highest tier of organizations that work closely with Microsoft, have shown IT skills, and have verified customer references. Microsoft Gold Certified Partners are required to maintain large staffs of Information Technology experts who have completed comprehensive certification testing. Gold Certified Partners are provided access to special support and training programs from Microsoft and early access to new software for training and piloting purposes.
Best Practices by Expert Consultants
Many companies located far from areas with plentiful expert engineers resort to untrained or inexperienced local consultants for critical IT support services. This can result in a system that is unstable or unable to meet organizational needs due to lack of proper best practices in setting up system components. Progent’s staff of Microsoft and Cisco certified engineers average more than ten years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical projects for a diverse range of clients. This means you get not just expert computer network skills, but a consultant with proven methods for how to apply those skills to solve real-world business issues successfully and in a consistent fashion.
Broad and In-depth Expertise with Office Networks
Progent’s team of sixty+ network consultants means customers benefit from the leverage of 800 years of cumulative experience and shared knowledge base to resolve the most troublesome IT issues. Progent has the know-how to come up with fixes quickly and deliver them affordably.
VPN Access for Leading Remote Access Gateways
Progent consultants can gain access to client networks using VPN access support for gateways from Microsoft, Cisco, Sonicwall, Watchguard, Netscreen, and Checkpoint. Secure VPN remote access allows the engineers at Progent's Technical Response Center to access your network remotely without compromising system security.
Phone Support and Remote Troubleshooting
Progent's phone support and remote troubleshooting services give your small business the greatest leverage for your IT budget. Whether you need occasional phone support and remote troubleshooting or ongoing access to a Help Desk Call Center, Progent's experts can provide your company with enterprise-level support without the high cost and management overhead of maintaining a large in-house support organization.
Efficient Remote Access Utilities
Advanced remote access tools and experienced technicians and engineers combine to enable Progent to resolve most IT problems quickly and cost effectively. Progent is a pioneer in remote troubleshooting and system monitoring, and as a Microsoft Gold Certified Partner Progent's engineers have the advantage of a wide range of Microsoft support utilities, technical personnel, and extensive on-going training.
National Remote Support for Windows and Cisco-based Networks
Progent’s Technical Response Center offers expert remote support for Microsoft Windows and Cisco-based environments Nationwide. Progent's certified experts have the experience to help you troubleshoot and resolve tough network problems quickly and affordably. The breadth of technical expertise represented by Progent's team of consultants makes it possible to escalate even the toughest problems to appropriate subject matter experts as required.
Software Applications Consulting
Progent's Experts Team offers in-depth consulting expertise in specific software application areas. By providing a one-stop source for IT generalists and specialists, Progent can tailor fast, affordable and comprehensive IT solutions that fit the unique needs of your business. Areas of applications expertise available from Progent include ERP, MRP and financial systems support, Microsoft CRM support and training, plus support and customized training for Microsoft Project, Microsoft Excel and Microsoft Word.
Sun Solaris Support Services
Progent offers your organization access to expert certified Sun Solaris consultants, support professionals certified by Microsoft and Cisco, and security specialists with CISSP and CISA certification. Progent’s can provide consulting services to support Sun Solaris co-existence with Microsoft and Linux-based networks and can also help you plan migrations between Windows and UNIX-based environments.
Expert Support for Internet Data Centers
Progent provides remote support for many customers whose network environments are hosted in Secure Data Centers, and can easily do so for any data center worldwide. Progent’s lengthy experience in working remotely with hosted data center environments allows us to assist clients architect and implement flexible and reliable remote support solutions that ease the job for both Progent and client support staff. Progent’s own IT infrastructure of 50+ servers is running in three separate data centers in Northern California, and is fully supported remotely.
VoIP Design and Support Services
Progent can provide a Cisco Certified Internetwork Expert (CCIE) or Cisco Certified Network Professional (CCNP) to help you successfully deploy Cisco VoIP-CallManager technology. Progent can evaluate your existing network and Internet access infrastructure to determine whether your network is optimized to support VoIP, help you select and deploy Cisco components appropriate for your current situation and future growth plans, and business goals, and integrate your VoIP solution with technology from other vendors.
Affordable Support Solutions
Many small organizations utilize flawed metrics when shopping for a computer network consultant. Cost per hour is seldom a good measure for value. A consultant with under qualified experience can take many times longer to perform the same task than an experienced Information Technology professional. For example, paying 30% less per hour, but taking three times as long for the same job is hardly a bargain. Still worse, a poorly architected or implemented IT infrastructure that is unstable can cost a business many times over its’ price in lost productivity.
Progent's Microsoft-certified consultants have over a decade of background delivering e-mail, digital messaging, and e-mail-telephony combination solutions for small companies and large enterprises. Progent provides affordable Exchange 2003 Server support to strengthen email and virus protection, design fault tolerant email systems, and implement off-site and mobile email connectivity. Progent’s Exchange consulting services can assist you in designing and executing a migration from an outdated SMPT server or older Microsoft Email software such as Exchange 5.5 to Exchange 2003 Server. In addition offers XP and Vista desktop Microsoft Email consulting for Microsoft Exchange and Outlook and can show you how to integrate Microsoft Outlook 2000 and Outlook Web Access (OWA). For email virus protection and spam blocking, Progent offers expertise with Postini's heuristic rules analysis and Trend Micro Scanmail. Progent is a certified Postini MSP. As a Postini partner, Progent can help small companies benefit from Postini’s enterprise-class anti-spam solution.
Progent's Cisco-certified network management engineers can help you to use Cisco's management tools along with a variety of specialized third-party applications to build a complete network management strategy to keep your environment running reliably, fully utilize limited resources, guard your data, revive quickly from hardware breakdown or deliberate attacks, and enable you to expand or repurpose valuable resources intelligently and affordably as your business evolves.
Progent's Juniper Networks consultants can show you how to configure and manage Juniper NetScreen Firewalls and Juniper IPSec VPN appliances and Juniper Security Manager utilities for Netscreen Firewalls. In addition to providing configuration services for
Juniper Networks Firewalls and VPN technology, Progent's CISSP certified security consultants and CISM certified consultants can help you create a comprehensive security strategy and design protection into your business processes.
Progent’s Cisco-qualified network consultants offer experienced PIX Firewall support services covering architecture, implementation and support of Cisco firewall and Cisco security technology. The Cisco PIX 500 Security Appliance Series of Cisco firewalls offers strong user and software policy enforcement, mutlivector threat protection, and secure connectivity services. Ranging from small, easy-to-install desktop appliances for small offices and home offices to scalable gigabit products, Cisco PIX firewalls provide a healthy level of protection, performance and reliability for business networks of all sizes. PIX firewalls are build around a hardened, purpose-built operating system, PIX OS, avoiding potential OS-specific security holes. The Cisco PIX Firewall has been awarded ICSA Firewall and IPsec certification as well as Common Criteria EAL4 evaluation status. PIX firewalls provide an array of integrated security and networking services, including powerful application-aware firewall services, Voice over IP and digital media security, multi-site and remote-access IPSec VPN connectivity, intelligent access services, and flexible management tools. Progent’s Cisco consultants can show you how to choose and integrate any Cisco PIX 500 Series firewalls such as the Cisco PIX 501 Firewall, the Cisco PIX 506 Firewall, the Cisco PIX 506E, PIX 515 Firewalls, the PIX 515E Firewall, the Cisco PIX 520 Firewall, Cisco PIX 525 Firewalls and the Cisco PIX 535.
Progent’s professionals provide expertise in a variety of disciplines related to mobile connectivity including system architecture, Activesync, wireless security, wireless e-mail, Windows Mobile 2003. PDA integration, RIM Blackberry, and mobile application programming. Progent's Microsoft and Cisco certified consultants can save your company work and expense by applying their wireless background to help you choose and integrate mobile access technologies that fit the needs of your business. Progent can also optimize your IT architecture so that wireless appliances work better.
Progent can help your company to design and execute an efficient transition from a UNIX-powered information environment to a network based on Windows and suited for supporting Microsoft's powerful office productivity software, commercial applications, and software development platforms. Progent's UNIX, Windows and Cisco consultants and application experts can help you guard your information and reduce productivity disruption by designing an effective transition plan that protects your existing investments in UNIX software and technology. UNIX-to-Windows transition support expertise offered by Progent include analysis of existing environment, migration planning and validation, MS Exchange migration expertise, data and application software transition, and processor and mass storage migration and consolidation.
Progent's certified ISA Server consulting experts have extensive experience developing Microsoft-based security solutions for IT networks with many locations, mobile users, and line-of-business eCommerce applications. A Progent ISA Server engineer is ready to help your small or mid-size company design and implement a configuration of Microsoft ISA Server 2004 that supports your information protection requirements without limiting your productivity.
Internet Security and Acceleration Server 2006 is a comprehensive gateway that offers a fully integrated application layer firewall, virtual private network, proxy, and Web caching solution for protecting the Internet-facing networks of any sized business against a broad variety of attacks. Progent's Microsoft Internet Security and Acceleration Server 2006 support professionals can show you how to plan, cost-justify, pilot, implement, customize and support the Standard or Enterprise version of ISA Server 2006 on your network.
Progent's certified consultants offer computer help and network consulting services for Exchange 2003 Server, Microsoft Windows 2003 Server, and for the entire line of Microsoft Servers. Progent's migration, configuration, administration, and support services for Microsoft Exchange Server 2003 include system design, deployment, documentation, onsite and remote technical support, Help Desk Call Center support, expert security evaluation, and comprehensive IT outsourcing.
If you are developing UNIX or Linux applications in an environment that includes Microsoft Windows-based processors, desktops, and office applications, Progent can provide comprehensive information technology outsourcing that frees you to focus on your field of high-value expertise without the continual distraction of managing your business network. Through the use of automated network monitoring and by providing online and on-site assistance when your company needs it, Progent represents an economical solution for managing an IT system that features high availability, security, and performance. Progent's UNIX/Linux developer support offerings include comprehensive network support outsourcing, virtual infrastructure, remote and on-sitesupport and troubleshooting, network monitoring, and help desk call center services.
