For business network systems located throughout the state of Kansas, Progent's Microsoft authorized technical team members can provide online assistance and remote troubleshooting to resolve your network issues quickly and affordably. Progent has developed enterprise-level skills, software utilities, and support databases to identify and fix network problems without the expense and delays associated with in-person service calls.

If your Kansas company is located beyond the larger urban areas such as Wichita, Overland Park, Kansas City, or Topeka, your local computer support choices may be limited in expertise, or unavailable during an emergency. This results in a office network that is unusable or causing wasted time due to technical problems persisting for too long. Progentís group of network professionals average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a large range of technical projects for a extensive range of customers. This means you get not just the technical expertise needed for the job, but a consultant with field proven methods for applying those skills to assist with cost effective network solutions.

Common Examples of Remote Support Services Offered by Progent for Cisco Routers
Among the popular online Cisco router support services offered by Progent are setting up domain name, DHCP, routing tables, logging, security logon banner and user accounts; configuring iBGP and HSRP, aggregate routing, static to EIGRP redistribution, and static route injection into OSPF; troubleshooting NAT configurations, routing maps, line settings and BGP peering arrangements; upgrading router's IOS image; configuring and testing failover; fixing VPN issues; making a network diagram and documenting configuration; plus security and availability planning.

Planning and Configuration Consulting for Cisco's Meraki Cloud-managed Wireless Access Points
Progent's Cisco Meraki wireless access point consultants offer remote and onsite support to help businesses of all sizes to plan, deploy, maintain, upgrade or debug Wi-Fi networks that utilize Cisco Meraki cloud-managed wireless access points. Progent can assist your business to configure and support Cisco's Meraki-based wireless infrastructure for sites that can range from a teleworker's home or a remote office to a large campus or a nationwide enterprise. Progent can also help you to integrate additional Cisco technology such as switches, ASR routers and ASA firewalls to create a seamless network infrastructure that provides the same access, responsiveness, security, manageability and availability for wired and wireless clients regardless of their location or computing device. (Check out Meraki switches configuration and management.)

Wi-Fi Site Survey
Progentís Wireless Site Survey assists you to plan and install a Wi-Fi wireless LAN adapted to your facilities, providing your business a wireless solution that delivers the reception, performance, capacity, QoS, data protection, and roaming capability your business requires. Progent's Wireless Site Survey services are available either as an affordable remote service or as a more comprehensive onsite service. Progentís onsite survey features onsite walkthroughs, spectrum and security audits of your existing WLAN, analysis of your buildingís layout, measuring for radio frequency interference, signal propagation modeling, selection of the best locations for client-requested WAPs such as Aironet APs, Meraki access points and Apple AirPort equipment, and a comprehensive document describing a new WLAN.

Microsoft Virtual Desktop Support
Microsoft's desktop virtualization solutions reduce the effort required for network managers to install software programs so they are consistent across an entire user base, offer the ability to control rights to critical information, and enable fast installation of new or upgraded workstations. With Microsoft Windows Server 2008 R2, the Terminal Services tool has been revamped and renamed Remote Desktop Services or RDS. Microsoft's new VDI infrastructure behind RDS streamlines desktop connectivity, improves performance, tightens data security, unifies administration, and offers an almost seamless user experience. Progent's Windows Server 2008 R2 consultants can help your company to assess the business advantages of Microsoft's desktop virtualization solutions, set up pilot and on-line environments, improve your network architecture to support virtualized desktops effectively, assess and resolve security problems, and educate your IT managers to utilize best practices to achieve a fast ROI from client virtualization.

Immediate Help for Urgent Issues
With Progentís urgent remote network support services, your company can receive immediate support for problems that are causing lost productivity. Remote support eliminates the lengthy wait and increased cost required for in-person computer help. For day-to-day administration work, Progentís online support consultants can finish the majority of jobs within minutes of receiving a request, instead of requiring you to live with a problem for hours for on-site support to show up.

Project Server Setup and Support
Progent's Microsoft Project Server consultants can provide advanced remote and on-premises support services for Microsoft Project Server as well as for all Microsoft platforms that integrate in conjunction with Project Server. Services offered by Progent include Project Professional integration, SharePoint 2013 design and configuration, Microsoft SQL Server 2016 integration, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 troubleshooting,Excel and Office 365 Excel development, and Office PowerPoint and Visio webinar training. Progent offers access to Cisco-certified CCIE network consultants to assist you to optimize your infrastructure to support local, branch office, home-based, and mobile workers so that they can utilize Project Server to work together securely and efficiently. Progent's network security consultants can assist your IT team to adopt and police security policies that protect sensitive project data without interfering with the efficient sharing of legitimate data.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention consultants and data leakage protection consultants can assist organizations to configure Progent's Email Guard Security Gateway to use specified content policies for scanning the content of outbound email messages and attachments and blocking users from sending sensitive or inappropriate data or spam. Email Guard's outbound email content filtering technology can also help your business avoid being blacklisted and keep compliant with industry security standards and government requirements like HIPPA, Sarbanes-Oxley and PCI DSS.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help you plan, configure, manage and repair VMware vSphere-powered virtualization solution for on-premises datacenters, private and public clouds, or hybrid deployments. Progent's VMware vSphere and NSX consultants offer world-class expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX network virtualization platform for disaster recovery and business continuity. Progent offers in-depth understanding of VMware vCloud Director, vRealize Automation (vRA), vRO and vCloud Suite tools for administering private and public cloud and hybrid cloud environments that provide maximum uptime, data security, and disaster recovery.

Easy Payment Methods
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for urgent technical support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 terms are available for regular business accounts.

Microsoft Azure Integration Consulting Services
Progent's Azure integration experts can help you with every stage of Microsoft Azure integration including needs definition, prerequisites assessment, system design, pilot testing, implementation, centralized administration, performance tuning, license controls, disaster recovery preparedness, security planning, and compliance validation. Progent can help you to configure and troubleshoot firewall appliances and VPN tunnels so your clients can safely access to Azure resources, and Progent's Microsoft Gold-certified consulting experts can assist you integrate key Microsoft technologies to work in Azure including Windows Server, Exchange Server, SQL and SharePoint. Progent can also assist your organization to set up a hybrid environment that seamlessly combines physical datacenters with Azure resources.

Progent's Consulting and Training Support for Microsoft Office Word and Microsoft Office 365 Word
Progent's Microsoft Office Word and Office 365 Word consultants can provide a wide range of affordable online consulting services to assist you to manage your legacy Microsoft Office Word solution or assist you to move to a newer version of Office Word. Support offered by Progent's Word experts include VBA software development, isolating and fixing compatibility issues between various releases of Office Word, interfacing Word with other Microsoft Office applications such as Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security support, and smart phone and tablet integration, and online Microsoft Office Word training sessions tailored for your special requirements.

Advanced Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers an assortment of network maintenance packages built on System Center 2016 Operations Manager services. Progent's remote, 24x7 server monitoring makes your computer network management proactive rather than crisis-based. By identifying potential issues before they result in network disruptions, Progent's automated server monitoring can keep your network safe from untimely and costly service interruptions.

Microsoft Data Protection Manager Support
System Center 2016 Data Protection Manager provides small to medium-size organizations automatic backup and easy recovery functions for Microsoft-based networks. SCDPM 2016 delivers application-sensitive backup for key platforms like Microsoft SQL, Exchange Server and SharePoint, backs up Windows and Linux virtual machines, works with VMs hosted by Windows Hyper-V and VMware, and can use Microsoft Azure for convenient cloud-based backup and recovery. Progent's Microsoft certified DPM 2016 consultants can assist you to design, implement, administer, and troubleshoot a multi-site backup/restore system built around SCDPM 2016. Progent can assist you to upgrade from an older version of Data Protection Manager or from a legacy system, and Progent can tune your DPM 2016 ecosystem for on local, hosted, cloud or hybrid deployments. Progent offers online or onsite support and can provide as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management support to help you finish your Data Protection Manager 2016 initiative on time and on budget.

Windows 2016 Hyper-V Hybrid Cloud Solutions
Windows Hyper-V 2016 utilizes core technologies initially developed for and proven on Microsoft Azure, among the world's largest public clouds. This significantly improves the suitability of Microsoft's Windows Server platform to run private cloud as well as hybrid cloud/on-premises deployment models by enhancing security, availability, expandability, manageability, dependability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V specialists can assist you to assess the advantages of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to run your vital applications, plan a cost-effective network topology for a cloud-centric or hybrid deployment, create and execute a smooth migration plan, educate your IT management and support personnel, and provide ongoing consulting and debugging services to ensure that your Hyper-V 2016 solution delivers the highest possible business value.

Progent's Integration Services for Microsoft Windows Server Essentials
Windows Server 2012 R2 Essentials is an affordable, versatile OS that allows small organizations to transition from the traditional physical in-house datacenter to the contemporary hybrid networking paradigm that includes on-premises and virtualized cloud-based software and infrastructure. Progent's certified Windows Server Essentials consulting experts offer budget-friendly remote consulting and technical support services for Windows Server Essentials. Progent can assist you to assess the possible productivity and cost advantages of migrating to Essentials and implementing a hybrid on-premises/cloud model for your network ecosystem. Progent offers full-service project management to help you plan and execute a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Learn about Progent's Office 365 Exchange Online integration solutions with on-premises installations of Exchange and Azure integration consulting services.) Progent also offers continuing consulting, troubleshooting, and customized training.

Data Backup/Restore Consultants
Progent's backup and restore engineers offer support for a wide array of products and services that deliver solutions for protecting Windows, Mac, and Linux/UNIX servers and desktops as well as notebooks and handhelds. Progent can provide help for all major backup platforms including Acronis Backup and Recovery, Backup Exec, BackupAssist Software, CrashPlan, Double-Take, MozyPro, Retrospect, Time Machine, vSphere Data Protection, and Solaris FLARs. Progent can assist you to implement, enhance, or maintain backup systems for a range of topologies including on-premises, remote, cloud-based, or a mix.

Get in Touch with a Progent Computer Consultant
To see how to access a Progent network consultant for remote or on-premises support in , phone 1-800-993-9400 or go to Remote Network Support.

© 2002- 2017 Progent Corporation. All rights reserved.