Small business networks situated anywhere in the state of Kentucky can now have instant remote access to a Cisco qualified CCIE network expert to resolve urgent issues affecting your IT network. Progent maintains the most extensive group of CCIE consulting experts available remotely of any nationwide service organization in the United States. The cost is affordable, billing is by the minute, engagement is quick, and support is unbeatable.

If your Kentucky network is located away from larger urban areas including Louisville, Lexington, Owensboro, or Bowling Green, support from Cisco certified CCIE engineers is often unavailable during a crisis. This can result in a drop in productivity for your company. By contacting Progent's remote support, you can get in touch with a Cisco certified CCIE professional ready to offer the assistance to keep your system running.

Why is Being a Cisco CCIE So Important?
A CCIE is a world-class networking specialist who qualifies for this prestigious title by passing tough examinations supervised by Cisco. CCIEs can deal with the most complex issues involving computer network deployment, repair, and configuration. Progentís CCIE-qualified professionals communicate directly with Cisco's in-house engineers in identifying issues with IOS utilities and developing temporary alternatives or downloading program patches to resolve problems. Most CCIEs are employed by large corporations or national Internet providers, and so their skills are not easily accessible to the general public.

For small and midsize companies throughout Kentucky, Progent can provide easy, fast, and cost-effective online access to Cisco authorized CCIE engineers. CCIEs are highly-qualified network experts who are awarded this top-level classification only as a result of intense testing by Cisco. CCIEs are able to handle even the most complicated issues surrounding network architecture, configuration, optimization, troubleshooting, and maintenance. Progentís CCIE professionals work closely with Cisco engineers in identifying problems with Cisco's IOS software and devising workarounds or obtaining patches to correct anomalies. Progent offers prompt online support from a CCIE so that you can receive timely help for complex network problems that are affecting business productivity but are beyond the scope of your local network service resources. Progent's CCIE support engineers can access your network via advanced online connectivity tools to deliver rapid and affordable analysis and repair of urgent network problems.

How Progent's CCIEs Offer Help with Cisco-based Networks in Kentucky
Progent network engineers offer high-level help for a wide array of Cisco networking technologies including:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX 500 Firewalls
The current ASA 5500-X Series Next-Generation Firewalls with Firepower Services provide substantially more performance than Cisco's legacy PIX and ASA 5500 firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. After Cisco's purchase of Sourcefire, the whole line of ASA 5500-X devices can be provisioned to enable Firepower Services, based on Sourcefire's Snort technology, which is the market's most popular intrusion protection system. Firepower services bring enhanced features such as advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-certified CCIE network consultants can assist you to maintain your current PIX or Cisco ASA 5500 firewalls or upgrade to ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and on-premises help with ASA 5500-X firewalls with Firepower Services and can assist you to plan, configure, optimize, manage and debug firewall environments built on Cisco ASA 5500-X firewalls with Firepower Services. Learn additional information about Cisco ASA 5500-X Next Generation Firewalls with Firepower integration and troubleshooting support.

Cisco Router Technology
Progent's CCIE certified engineers can help your business to design, setup, and support a converged business network that can simplify processes, lower expenses, and speed up payback on your IT investment. By combining Cisco routers with Catalyst switches support and Cisco Aironet APs integration support or Cisco Meraki cloud-managed APs configuration services, Progent can significantly enhance the business value of your information network in Kentucky. Progent can provide comprehensive phone-based support. To learn more about Progent's expertise in Cisco router products, see Cisco Routers Consulting Services.

Cisco Aironet and Meraki 802.11ac Wi-Fi Wireless Access Points and Wireless Controllers
Progent can provide a Cisco-certified Wi-Fi integration expert to help you to plan, deploy, manage and troubleshoot a converged wired and wireless ecosystem integrating a broad array of wireless devices that offer the identical protection, expandability, and manageability you demand from a wired environment. Progent's Aironet Access Point consultants and Meraki Wi-Fi AP specialists can assist you to maintain early-generation wireless products from Cisco or migrate efficiently to the latest 802.11ac Wi-Fi technology. Progent can also help your IT team to perform efficient Cisco wireless VoIP phone integration with Aironet and Meraki APs for mobile on-premises telephony. Progent's CISM, CISSP, and ISSAP security professionals can show you how to design security into your WLAN and your company's processes. Progent's disaster recovery consultants and business continuity consultants can help you to configure the HA features built into Cisco's wired/wireless products so your converged infrastructure provides continuing return on investment. Progent offers value-priced remote and on-premises wireless site surveys to assist you to plan and install a Wi-Fi network with custom-designed access point clustering optimized for your individual office layout, building structure, and application workloads.

Cisco Voice over IP Phone and IP Video Phone Integration
Progent's Cisco IP phone and video IP phone consultants can assist your business to configure, maintain, and debug Cisco VoIP phones, desktop video IP phones and wireless IP phones. Progent can provide support for all models of Cisco's IP phones from legacy Voice over IP products to the latest HD media phones. Progent's IP telephony experts can also assist you to integrate your IP phones with Cisco Unified Communications Manager, formerly named CallManager, or with Cisco Unified CM Express (CME) to create a modern IP-PBX environment for unified messaging and company-wide collaboration. Progent's consultants can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, solving QoS, setting up SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating Cisco UCS server failover and Cisco Survivable Remote Site Telephony solutions for survivability.

Cisco Unified Communications Manager and Cisco CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM or Unified CM), previously branded CallManager, is the foundation of Cisco's communications and collaboration platform. CUCM and Unified Communications Manager Express (CME) offer a location-independent IP-PBX by integrating with unified messaging applications like Unified Communications Manager IM and Presence Service, Cisco Unity Connection for voicemail, Mobile Connect for Single Number Reach, and Unified Contact Center Enterprise (Unified CCE) for creating an advanced customer contact solution. Progent's Cisco-certified CUCM experts can assist with any facet of CUCM setup and debugging in areas that include integrating Voice over IP phones and desktop video IP phones, reviewing dial plans, configuring SIP connections and PSTN calling, deploying ISR routers with CUBE support, designing Cisco UCS server failover solutions for high availability, and integration with Microsoft Exchange Server.

Cisco, Nexus and Meraki Products
Progent's Cisco-certified CCIE network technology engineers offer world-class remote and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for applications that range from small or midsize organizations and campus LANs to giant data centers and service providers. Progent can help you to implement Cisco's continually improving switch technology to realize the throughput, expandability, uptime, virtualization support, data protection and manageability demanded by your business. To learn about Progent's consulting services for Cisco's extensive family of Catalyst switches, see Cisco Catalyst switch consulting and support services. For information about Progent's consulting and troubleshooting services for Cisco's Nexus Series of switches, refer to Nexus switch consulting and support. For information about Progent's support services for Meraki switches, see Cisco Meraki switches configuration and management.

Security and VPN Solutions
Progent can give you access to a Cisco Certified Internetwork Expert or certified CCNP to help you to select, integrate, and support Cisco security solutions. Progent's CISA and ISSAP security specialists can advise you about how to design protection into your business operations in Kentucky and Progent's GIAC-certified information assurance experts can assist you to plan and operate Security information and Event Management (SIEM) solutions that allow you to stay compliant with governmental mandates for timely security incident reporting. Progent can assist you to develop a written security plan to define clear security policies, install monitoring and tracking utilities, create and implement a protected network architecture that includes technology from diverse vendors, offer outgoing spam and virus filtering with policy-based content filtering for in-bound and outgoing email, and advise you about procedures to maximize the protection of your network. Progent's security expertise can help you configure an firewall, design safe remote connectivity to messaging and corporate data, and install or repair Virtual Private Networks. To learn more about Progent's expertise with Cisco security solutions, go to Cisco VPN and Network Security Engineering Support.

SIP Connectivity Solutions: SIP Trunks and CUBE Integration Expertise
Progent's Cisco CCIE-certified SIP trunk experts and CUBE configuration experts can help organizations of any size to plan, integrate, maintain, debug and enhance Cisco's SIP connectivity solutions and Cisco's CUBE-connected IP PSTN trunks. Progent offers affordable online or on-premises support to help you to migrate efficiently to an advanced unified communications network that offers fast ROI. Progent's Gold-certified Microsoft unified communications experts can help you to set up connections between Cisco's CUBE SBC and Microsoft's rich media applications like Skype for Business Server and Lync Server for access to a SIP PSTN trunk.

Cisco Network Management
Progent's Cisco-certified network engineers can show you how to utilize Cisco's management utilities alongside a variety of effective open source and proprietary programs to develop a complete management strategy to keep your network running smoothly, consolidate valuable resources, protect your data, recover rapidly from equipment failure or malicious assaults, and allow you to scale or repurpose network resources effectively and economically as your Kentucky company grows.

Progent can also show you how to utilize network management utilities to analyze and classify network data to implement traffic shaping, which allows you to program Cisco routers to enforce different throughput restrictions on designated classes of processes according to the importance you specify. By buffering and sorting data packets that exceed your contracted rates, and by giving preference to critical processes, traffic shaping can prevent ISP overage charges from spinning out of reach and/or avoid lost productivity caused by brute force enforcement of your network bandwidth restrictions during periods of heavy demand. To learn additional information about Progent's network management consulting services for Cisco-powered networks, see Network Management Consulting for Cisco-powered Environments.

NetApp and Cisco Cloud Platform Consulting Services
FlexPod is a service-oriented private cloud architecture developed and validated jointly by NetApp and Cisco to consolidate servers, network fabric and SAN storage resources for hosting critical applications and network management tools. To find out more details about Progent's consulting support for NetApp and Cisco private clouds solutions, see NetApp and Cisco Private Cloud Architecture Consulting Services.

How to Talk to a Cisco CCIE Networking Professional Immediately
To see how to get in touch with a Cisco CCIE for online support in Kentucky, phone 1-800-993-9400 or go to Urgent Remote Network Support.

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