For small office computer networks located anywhere in the state of Kentucky, Progent's Microsoft authorized technical experts can deliver online help and troubleshooting to resolve your computer system issues quickly and cost effectively. Progent has acquired world-class expertise, sophisticated utilities, and support knowledge bases to identify and repair computer network problems while avoiding the high cost and time delays associated with onsite technical service dispatches.

If your Kentucky small business is situated beyond the larger metro areas such as Louisville, Lexington, Owensboro, or Bowling Green, your nearby computer network support options may be limited in expertise, or not available during an emergency. This can result in a network environment that is unstable or causing efficiency loss due to technical issues continuing for too long. Progentís team of expert network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a diverse range of customers. This means you obtain not only the technical skills needed for the job, but an expert with demonstrated methods for applying that expertise to provide excellent network solutions.

Immediate Help for Urgent Issues
With Progentís urgent online computer troubleshooting services, your company can receive immediate assistance for issues that are causing lost productivity. Online support does away with the long wait and higher expense associated with on-site computer help. For typical network administration work, Progentís online support engineers can perform most jobs within minutes of a request, rather than requiring your company to live with a problem for up to a day for on-premises support to show up.

Part-time CIO Support Services
Progent can provide companies with an information management professional who can act as a temporary or part-time Chief Information Officer. This veteran IT executive can offer strategic direction to help your company to integrate sensible IT products to improve business operations so they match more closely with your corporate objectives. Your business can develop and implement a well conceived IT plan without incurring the cost of a full-time senior IT executive. Key services Progent's part-time Chief Information Officer can carry out include strategic planning, planning IT budgets, developing models for TCO and ROI, reengineering business processes, negotiating with suppliers, defining security standards, cash flow management, automating data center management, software revision management, network asset documentation management, and business continuity planning.

Microsoft SQL Server 2012 Expertise
Progent can provide the support of certified SQL Server 2012 engineers as well as experienced database application programmers, DBAs, project management experts, Cisco-certified network architects, business continuity specialists, and certified security consultants to help you to maintain your Microsoft SQL Server 2012 solution and define a cost-effective and secure IT infrastructure that lets you maximize the strategic benefit of Microsoft SQL Server 2012. Also, Progent can help you to execute an efficient upgrade from SQL Server 2012 to an up-to-date version of SQL Server.

Ubiquiti UniFi WiFi Access Points Integration and Support Consultants
Ubiquiti's UniFi family of Wi-Fi network appliances includes indoor and outdoor Wave 2 802.11ax Wi-Fi access points, security gateways, and managed switches. Ubiquiti UniFi devices installed on multiple sites with thousands of APs can be remotely configured and managed using free UniFi Controller software, which centralizes and streamlines deployment, discovery, administration, optimization, troubleshooting, monitoring, and reporting. Progent can provide the skills of veteran Wi-Fi professionals who can assist your organization to assess the benefits of UniFi products for your environment and assist you to plan, deploy, administer, and troubleshoot your UniFi solution. For details, visit Ubiquiti UniFi Wi-Fi access points consulting and WLAN integration.

Oracle Administration Services and Software Programming
Progent offers online access to an Oracle consultant for Oracle DBA services or an Oracle application programmer. Progent can assist your business to develop efficient mechanisms for critical Oracle database administration activities including database tuning, backup and restore processes, and information security, or train your in-house staff how to follow industry leading practices for simplifying various administration procedures. Progent can in addition provide the services of a PL/SQL developer to help your company to build, tune, troubleshoot, or migrate Oracle-based applications that can range from forms to data-driven web commerce sites. Progent has skill with SQL Developer, SQL *Plus, and JDeveloper and can assist you to tune existing SQL programs using Oracle's SQL Tuning Advisor and SQL Access Advisor.

Eliminate Reliance on Freelance Consultants
By building a partnership with a full-service network support company such as Progent as opposed to an individual freelance consultant, your company is ensured timely availability of knowledgeable professionals when you require them. You do not have to worry that illness, classes, vacations, or conflicting jobs with different clients will leave you without support when you have a crisis.

Integration Expertise for Office 365 Apps and Services
Office 365 is Microsoft's extensive family of productivity apps and cloud-hosted services available on a monthly or annual subscription basis. Office 365 programs and cloud-based services are offered in an array of subscription plans targeted at customers from individuals and households to global enterprises. Progent offers quick and easy remote access to consultants with in-depth knowledge of Microsoft, Mac, iOS, and Google Android technology. Progent can help you to evaluate the many subscription options offered with Office 365 and integrate your network with Office 365 in a way that delivers maximum business value. Progent's Office 365 integration consultants support cross-vendor networks that include Windows, macOS, and Linux technology. Progent can also assist your business to build and manage hybrid ecosystems that transparently combine local and cloud products and services.

Android Phone Integration and Management
Progent's Android phone and tablet integration consulting services have extensive experience providing online and onsite assistance for organizations of all sizes who need to incorporate Android phones and tablets into their information systems so that users can work together from virtually anywhere. Progent offers the breadth of skills to resolve technical issues that span multiple manufacturers and that entail a mix of older and current information technology. Progent offers cost-effective online expertise to assist you with any facet of planning, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can provide as-needed support to help you to handle especially stubborn technical issues, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network initiatives on schedule and within budget. Progent can help with on-premises, cloud-based, or hybrid network environments and can provide expertise with all major operating systems, apps, management tools and network infrastructure. Progent also offers customized group or individual training to show you how to manage and operate Android phones securely and productively.

ProSight Network Audits for Evaluating Network Health
Progent's ProSight Network Audits offer a fast and affordable alternative for small and medium-size organizations to obtain an unbiased assessment of the overall health of their information system. Based on some of the top remote monitoring and management (RMM) tools available, and overseen by Progent's world-class group of IT experts, ProSight Network Audits help you see how well the configuration of your essential infrastructure devices adhere to industry leading practices. Both the Basic and Advanced versions of ProSight Network Audit services are offered at a low, one-time cost and provide immediate ROI such as a cleaner and safer AD implementation. Both options also offer the long-term advantages of cutting-edge remote network monitoring and management technology. These benefits can include lower-cost network management, better compliance with government and industry security requirements, more efficient utilization of IT assets, quicker troubleshooting, more dependable backup and recovery, and less downtime. For details about ProSight Network Audits and to view sample reports, go to ProSight Network Audits.

Office 365 Integration with On-premises Exchange
Microsoft has made a strong effort to enable seamless hybrid networks that combine Office 365 and local Exchange. This allows you to have some mailboxes located at your on-premises datacenter or private cloud and other mailboxes hosted by Office 365. Progent's certified Exchange consultants can assist your organization with any facet of planning, integrating and debugging your hybrid Office 365/Exchange network. Progent's Exchange specialists can provide occasional support to help you through challenging technical bottlenecks and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange solution is completed on time and within budget. To learn more about Progent's consulting support for hybrid Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

Virtualization Expertise
Virtualization technologies enable IT organizations to optimize utilization, streamline network management, and enhance application uptime and data protection. run multiple virtual servers on a single physical computer. Common applications for virtual servers include hardware consolidation, low-cost platforms for applications that require outdated operating systems, and economical quarantining of application programming or testing environments from on-line systems. Progent's virtual server engineers offer Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows 2008 Hyper-V Virtualization consulting, VMware vSphere and vCloud configuration and troubleshooting, VMware NSX virtual network architecture and management, and Citrix XenServer virtual server assistance. Progent can configure virtual servers to maximize performance, dependability and ease of administration while simultaneously cutting costs; suggest and verify disaster recovery plans that minimize downtown in the event of a major failure; and deliver ongoing support, repair, and engineering services as virtualization technology advances.

Progent's Consulting Services for Microsoft Windows 2012 R2 Server Essentials
Microsoft Windows Server Essentials is a value-priced, versatile operating system that enables small businesses to transition from the traditional stand-alone on-premises datacenter to the modern hybrid computing paradigm that includes both local and virtualized cloud-based resources. Progent's certified Windows Server 2012 R2 Essentials consulting experts can provide cost-effective online consulting and troubleshooting services for Microsoft Windows Server Essentials. Progent can help you to evaluate the possible business benefits of migrating to Windows Server Essentials and adopting a hybrid on-premises/cloud-based model for your network environment. Progent offers full-service project management support so you can design and execute an efficient migration to Windows Server 2012 R2 Essentials, Office 365, and other Microsoft Online applications and services. (Learn about Progent's Office 365 integration with on-premises installations of Exchange and Microsoft Azure planning and integration consulting.) Progent can also provide as-needed consulting, technical support, and customized training.

Progent's Integration and Troubleshooting Support for SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in key areas including performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first release of SQL Server that includes in-memory capability that works transparently across all workloads including Online Transaction Processing, enterprise data warehousing, and data analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can deliver cost-effective online and onsite consulting services including planning, configuration, management, troubleshooting, and software development expertise to enable businesses of all sizes to realize fast return from their SQL Server 2014 deployment. In case your organization is already using SQL Server 2014, Progent can assist you to execute an efficient migration from SQL Server 2014 to a later version of Microsoft SQL Server.

Talk to a Progent Network Support Expert
To find out how you can get in touch with a Progent computer consultant for remote or on-premises expertise in , phone 1-800-993-9400 or go to Remote Computer Help.

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