For small business computer networks located throughout the state of Kentucky, Progent's Microsoft and Cisco certified engineers can deliver remote phone support and troubleshooting to repair your computer system problems fast and cost effectively. Progent has acquired world-class skills, software tools, and support databases to diagnose and resolve IT problems while avoiding the high cost and time delays associated with on-site technical service visits.

If your Kentucky small business is located outside of the larger urban areas such as Louisville, Lexington, Owensboro, or Bowling Green, your local network systems support options may be limited in technical capability, or not available during urgent situations. This can result in a office network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progentís team of network professionals average more than 10 years of real-world industry experience, in the trenches of computer network support, performing a broad variety of technical tasks for a extensive range of customers. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying that expertise to provide efficient network solutions.

Progent's Online Consulting, Programming and Training Support for Microsoft Office Excel and Office 365 Excel
Progent's Microsoft-certified Office Excel and Office 365 Excel consultants can provide a broad variety of remote support services to assist your organization to plan, program, pilot test, deploy, administer, and troubleshoot applications powered by any release of Excel, including Excel Online and Office 365 Excel. Progent can assist you to move your legacy Excel solutions to the latest releases of Excel, support Excel on Apple iOS and Android mobile devices, and resolve compatibility problems between various releases of Office Excel. Progent can provide as-needed support to organizations looking for a fast fix to a specific issue associated with Office Excel and Progent can also provide comprehensive project management services for migrating or developing line-of-business applications based on Office Excel. Progent's affordable online training classes for Excel can be custom tailored to address the needs of individuals or teams.

Planning and Deployment Support for Cisco's Meraki Indoor and Outdoor Wireless APs
Progent's Cisco Meraki wireless access point consultants offer remote and onsite support services to help businesses of all sizes to design, deploy, manage, expand or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can help you to configure and support Meraki-based Wi-Fi infrastructure for sites that can range from a telecommuter's home or a branch office to a large campus or a nationwide enterprise. Progent can also assist you to integrate additional Cisco technology including Catalyst, Nexus and Meraki switches, ASR routers and firewalls to create a cohesive ecosystem that provides identical connectivity, responsiveness, security, manageability and uptime for wired and wireless users irrespective of their mobility or computing device. (See Meraki switches consulting and troubleshooting services.)

Broad and Deep Expertise with Office Networks
Progentís team of close to 100 computer network experts means clients benefit from the leverage of over a thousand years of cumulative background and shared knowledge to resolve the most troublesome network issues. Progentís accredited information technology consultants possess the know-how to identify solutions quickly and implement them affordably.

MS Project Server Expertise
Progent's Microsoft Project Server and Project Online experts can provide advanced online and on-premises support services for Microsoft Project Server and for all Microsoft products that integrate closely with Microsoft Project Server. Consulting support services provided by Progent include Project Professional and Project Web App integration, SharePoint Server 2013 design and configuration, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server migration, Exchange Server 2013 configuration, Exchange Server 2010 maintenance,Office Excel and Microsoft Office 365 Excel application support, plus PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE engineers to help you to enhance your environment to support local, branch office, home-based, and mobile users so that they can utilize Microsoft Project Server to work together securely and efficiently. Progent's certified security experts can help your IT team to adopt and enforce security policies that protect sensitive business information without disrupting the productive exchange of authorized information.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the support of a certified VMware VCDX expert to help your organization design, configure, administer and troubleshoot VMware vSphere and vCloud-powered virtualization ecosystem for on-premises networks, cloud environments, or hybrid cloud systems. Progent's VMware vSphere consulting team offer advanced expertise for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network platform for disaster recovery. Progent offers extensive experience of VMware vCloud Director, vRealize Automation (vRA), vRealize Orchestrator and vCloud used for administering private and public cloud and hybrid cloud environments that deliver high uptime, fault tolerance, and disaster recovery.

System Center Data Protection Manager (SCDPM) Support Services
Microsoft System Center 2016 Data Protection Manager offers small to mid-size organizations automatic backup and easy restore functions for Microsoft networks. Data Protection Manager 2016 delivers application-sensitive backup for key workloads such as Microsoft SQL, Exchange and SharePoint, protects Windows and Linux VMs, supports virtual machines running on Hyper-V as well as VMware, and integrates seamlessly with Azure for convenient cloud backup and recovery. Progent's Microsoft Gold-certified Data Protection Manager 2016 consulting experts can assist you to plan, implement, administer, and repair a multi-site backup/recovery system powered by SCDPM 2016. Progent can help you to upgrade from a previous version of DPM or from an outdated solution, and Progent can optimize your DPM 2016 ecosystem for on premises, colocated, cloud or hybrid deployment models. Progent offers remote or onsite support and can provide as-needed expertise to help you through challenging issues or provide end-to-end project management services to help you complete your SCDPM 2016 initiative on time and within your budget.

Automated Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides an assortment of network support packages built on Microsoft System Center 2016 Operations Manager services. Progent's remote, 24x7 network monitoring makes your server management proactive instead of crisis-based. By anticipating potential issues before they result in system disruptions, Progent's automated server monitoring can keep your information network free of stressful and costly service interruptions.

Deployment Consulting for Microsoft Lync Server 2013
Lync Server 2013 allows organizations of all sizes to create a centrally managed and protected communications environment that permits the modern Bring-Your-Own-Device computing style with IM, presence, web meetings with app sharing and whiteboard, and both IP-based and PSTN telephony enabled for a broad assortment of stationary PCs and handheld clients. Progent's certified Lync 2013 experts can assist your company to evaluate the business benefits of Lync Server 2013, create an on-premises, cloud-based (via Microsoft Lync Online) or mixed model suitable for your present and future goals, deploy Lync 2013 so as to speed up your return on investment, and deliver live online and on-premises training to your IT staff and users. Progent offers in-depth expertise in key components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange Server, and Progent can assist your organization to combine Lync 2013 with key Microsoft Office and Office 365 applications including Outlook, Excel and PowerPoint. If your company are currently running Microsoft Lync Server, Progent's Microsoft Skype for Business Server experts can assist you to design and implement out an efficient upgrade to Skype for Business.

Progent's Integration and Development Support for Amazon Marketplace Web Service
Amazon Marketplace Web Service is a library of APIs that enables Amazon sellers to improve the efficiency of their business processes by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By leveraging Amazon's extensive online selling environment and automating their sales processes, merchants can expand their reach, reduce their cost of sales, improve response time to customers, and add to their profits. Progent's Amazon Marketplace Web Service developers can work with your development staff and provide application programming, workflow integration, project management support, and training to help you cut development time and speed up your return on investment.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates key features first developed for and proven on Microsoft Azure, among the world's biggest public clouds. This significantly improves the suitability of the Windows Server platform to run private cloud and hybrid cloud/on-premises environments by enhancing security, uptime, expandability, manageability, reliability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V consultants can assist you to evaluate the advantages of Hyper-V 2016 for your organization, configure test environments to confirm the ability of Hyper-V 2016 to support your vital workloads, plan an efficient network architecture for a cloud-centric or hybrid deployment, develop and carry out a smooth migration strategy, train your IT administration and support staff, and provide ongoing consulting and debugging support to make sure that your Hyper-V 2016 solution gives you maximum business value.

Progent's Consulting and Training Services for Microsoft Office Word and Office 365 Word
Progent's Office Word and Office 365 Word experts can provide a broad range of affordable remote consulting services to help your organization to manage and troubleshoot your current Microsoft Word environment or assist you to upgrade to a current release of Microsoft Office Word. Support available from Progent's experts include VBA programming, identifying and resolving compatibility issues between different versions of Word, integrating Office Word with other Office applications like Excel and Outlook or with third-party platforms and add-ons,infrastructure enhancements for dependable. reliable cloud access, security and compliance support, and smart phone synchronization, and online Microsoft Office Word training classes tailored for your special requirements.

Contact a Progent Computer Support Expert
To find out how you can contact a Progent computer support expert for remote or onsite help in , phone 1-800-993-9400 or visit Remote Computer Help.














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