For business computer networks located in the state of Kentucky, Progent's Microsoft authorized consultants can provide online help and troubleshooting to repair your network issues fast and affordably. Progent has developed enterprise-class expertise, sophisticated tools, and support knowledge bases to identify and fix IT problems while avoiding the cost and time delays associated with on-site technical service calls.

If your Kentucky company is situated beyond the larger metropolitan areas such as Louisville, Lexington, Owensboro, or Bowling Green, your nearby computer support options may be limited in technical expertise, or unavailable during an emergency. This can result in a network environment that is unusable or causing wasted time due to technical issues persisting for too long. Progentís staff of expert network professionals average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a extensive variety of technical projects for a extensive range of clients. This means you get not only the technical competency needed for the job, but an expert with demonstrated methods for applying those skills to deliver cost effective network solutions.

Wireless Site Survey
Progentís Wireless Site Survey assists you to design and install an 802.11a,b,g,n or 802.11ac (Wi-Fi) wireless LAN customized for your environment, providing you a WLAN that has the coverage, performance, capacity, QoS, security, and hand-off capability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more comprehensive onsite service. Progentís onsite survey includes onsite walkthroughs, spectrum and data protection assessment of your existing wireless network, analysis of your buildingís layout, testing for RF contention, signal propagation modeling, identification of optimum placement for client-specified Wireless Access Points including Cisco Aironet indoor and outdoor APs, Meraki access points and Apple AirPort devices, and a detailed report defining the new wireless network.

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting experts can provide remote and on premises expertise to help your organization with any aspect of BI reporting from debugging or enhancing applications to planning and deploying an advanced BI environment. Progent's BI experts can assist you to maintain your existing BI environment, assist you to migrate reports and databases from a legacy reporting platform to a modern solution, and deliver custom online mentoring tailored to your specific requirements. Progentís business reporting professionals can provide expertise in all popular business intelligence reporting and visualization tools such as Microsoft's SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Office Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot, Power Query and Power View, Report Designer and Report Builder.

Hybrid Cloud Solutions Design and Deployment
Progent's hybrid cloud solutions consultantscan provide advanced remote consulting services to assist businesses of all sizes to integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist you to plan and administer cost-effective hybrid environments that support Windows and Linux systems and applications in hybrid architectures that combine on-premises resources as well as public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a range of public cloud migration support services such as Office 365 integration with on-premises installations of Exchange and Azure hybrid cloud planning and integration consulting, Amazon Web Services (AWS) cloud migration, and Amazon Web Marketing Service (WMS) programming and debugging.

Apple iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to help you to design, configure, and fix any facet of your iPhone and Windows integration solution and is available for quick jobs to help you through specific technical roadblocks or major engagements to help you complete large-scale initiatives on schedule and within budget. Progent has expertise in local, cloud-based, or hybrid environments and can help you build or support a highly available, secure and scalable infrastructure that is best suited to your computing model. Progent can also provide remote or onsite training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the business value of your IT network.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX expert to help your organization plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for local networks, cloud environments, or hybrid deployments. Progent's VMware vSphere and NSX consultants can provide world-class knowledge for installing and configuring VMware Site Recovery Manager (SRM) and VMware's NSX virtual network system for disaster recovery and application continuity. Progent offers in-depth understanding of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud Suite used for managing private and hybrid cloud environments that provide high availability, fault tolerance, and disaster recovery.

Full Array of Security Assistance
Progent's , CISSP, CISM, and ISSAP certified security consultants can assist your company to perform complete security audits, recover rapidly from compromised security, set up firewalls, set up safe mechanisms for remote and mobile connectivity, install spam and virus protection and email encryption, and craft a corporate-wide security strategy built around 24x7 automated network monitoring.

Immediate Assistance for Urgent Issues
With Progentís emergency remote computer troubleshooting services, you can receive instant help for issues that are causing network disruption. Online help does away with the lengthy delay and higher cost required for on-site technical support. For ordinary IT management work, Progentís off-site support consultants can perform the majority of jobs within minutes of a request, rather than forcing your company to live with a problem for up to a day for on-site support to show up.

Migration Consulting for Skype for Business
Progent's Skype for Business experts can provide online and on-premises expertise for companies of any size to assess the benefits of upgrading to Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Office Communications Server. Progent can assist your business to design a local, cloud-based or mixed deployment; interface Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint and Office or Office 365; set up HA mechanisms; connect Skype for Business with your PBX system and PSTN gateway; and interface with third-party collaboration platforms like Cisco UC and Cisco Video Interop Server (VIS). Progent's certified network security consultants can assist you design and validate a security strategy for your Skype for Business deployment that meets regulatory requirements.

Data Backup and Recovery Consulting Services
Progent's backup and restore engineers offer support for a broad range of products and technologies that deliver solutions for backing up Windows, Apple Mac, and Linux/UNIX physical and virtual servers and desktops as well as notebooks and handhelds. Progent can provide consulting support for all major backup platforms such as Acronis Backup and Recovery, Backup Exec, BackupAssist, HP Data Protector, Double-Take, Mozy, Retrospect for Macintosh, Time Machine, VMware Data Recovery (VDR), and Oracle Solaris FLARs. Progent's consultants can help you to install, enhance, or maintain data backup systems for a variety of environments such as local, remote, cloud-based, or a mix.

Cisco ASA and PIX Firewall and Firepower Services Expertise
The latest generation of Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services deliver substantially more performance than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new deployments. Progent's Cisco-qualified CCIE network experts can help your company to manage your legacy PIX or Cisco ASA 5500 firewalls and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can help your organization to design, configure, tune, administer and troubleshoot firewall solutions based on Cisco ASA 5500-X firewalls with Firepower Services.

Wireless VoIP Phone Integration
Creating solutions with Cisco's wireless VoIP phones usually requires that you set up and optimize numerous components of your Wi-Fi infrastructure including APs, routers and switches, Cisco wireless LAN controllers, and call management software. Progent's Cisco wireless VoIP phone configuration experts offer online and on-premises assistance to help your organization create and administer a Cisco wireless IP phone solution by delivering integration services that range from troubleshooting the configuration of a wireless VoIP phone or AP to offering comprehensive project management outsourcing or co-sourcing services for modernizing the Wi-Fi architecture of a campus.

Get in Touch with a Progent Computer Consultant
To find out how to contact a Progent network support expert for online or on-premises support in , phone 1-800-993-9400 or visit Online Computer Support.














© 2002- 2017 Progent Corporation. All rights reserved.