For office networks located within the state of Kentucky, Progent's Microsoft and Cisco qualified engineers can deliver online help and remote troubleshooting to solve your network issues quickly and affordably. Progent has developed enterprise-class skills, advanced software utilities, and support knowledge bases to diagnose and fix IT problems while avoiding the high cost and delays associated with in-person service calls.

If your Kentucky company is located beyond the larger metro areas such as Louisville, Lexington, Owensboro, or Bowling Green, your local network systems support options may be limited in skills, or unavailable during a crisis. This results in a computer network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís team of seasoned network engineers average more than ten years of real-world computer industry experience, in the trenches of IT support, performing a wide range of technical projects for a diverse range of clients. This means you obtain not only the technical competency needed for the task, but an expert with demonstrated methods for applying those skills to assist with excellent network solutions.

Best Practices Followed by Expert Consultants
Many businesses situated far from cities with plentiful network consultants utilize less qualified or inexperienced local resources for critical network support services. This can produce a network that is unstable or unproductive. Progentís staff of Microsoft and Cisco qualified consultants average over ten years of real-world industry background, in the trenches of IT support, providing an extensive array of technical tasks for a broad selection of customers. Consequently, with Progent you receive not just expert technical knowledge, but a consultant who follows computer industry best practices in applying that knowledge to solve actual information system issues efficiently and in a consistent way.

PC Desktop Consulting and Support Services
Progent's desktop support staff can assist you to install desktop computers, laptops, or wireless devices individually or help your business to plan and implement a company-wide migration to a current version of an OS or a new version of a key desktop application. Progent's certified desktop specialists can install titles from Microsoft's Office family of productivity software or Microsoft Dynamics accounting and CRM programs on your workstations so they interact efficiently with other Microsoft programs, products from popular publishers, SQL databases, and key services network-wide. As an example, Progent can set up Outlook email client on a workstation or notebook to support both the usage profile of the user and the security requirements of your business. Progent can in addition offer on-line and in-person technical services for workstations.

Microsoft Project Server Integration
Progent's certified Microsoft Project Server and Project Online consultants can provide comprehensive remote and onsite support for Project Server and for all Microsoft platforms that integrate in conjunction with Microsoft Project Server. Consulting services provided by Progent include Microsoft Project Professional and Project Web App planning and support, SharePoint Server 2013 design and deployment, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 integration, Exchange Server 2010 management,Excel and Office 365 Excel development, and PowerPoint and Visio online training. Progent can provide Cisco-certified CCIE network consultants to help your company to optimize your infrastructure to support local, branch, at-home, and mobile workers so they can use Project Server to collaborate securely and efficiently. Progent's certified network security engineers can help your IT team to adopt and enforce security workflows that protect sensitive business data without disrupting the efficient exchange of authorized data.

Wireless Site Survey
Progentís Wireless Site Survey helps you to plan and install a Wi-Fi wireless network customized for your environment, providing your business a WLAN that has the reception, speed, capacity, Quality of Service, security, and roaming ability your company needs. Progent's Wireless Site Survey services are available either as an economical remote service or as a more detailed on-premises service. Progentís onsite wireless survey includes onsite inspection, spectrum and data protection assessment of your current wireless network, analysis of your site's layout, testing for radio frequency contention, signal propagation modeling, selection of the best locations for client-requested Wireless Access Points including Aironet access points, Cisco Meraki cloud-managed APs and Apple AirPort equipment, and a detailed document describing the new wireless network.

ProSight DPS Managed Cloud Backup
ProSight Data Protection Services from Progent offer small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. Available at a fixed monthly rate, ProSight Data Protection Services automates your backup activities and allows fast recovery of critical files, apps and VMs that have become unavailable or corrupted as a result of component failures, software glitches, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be backed up on the cloud, to an on-promises device, or to both. Progent's BDR consultants can provide advanced support to set up ProSight DPS to to comply with regulatory standards such as IPPA, FINRA, and PCI and, when necessary, can assist you to restore your critical data. Find out more about ProSight Data Protection Services Managed Cloud Backup.

Progent's Consulting Services for Microsoft SQL Server 2014
Microsoft SQL Server 2014 incorporates major enhancements in critical areas such as speed, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that operates transparently with all types of applications including OLTP, data warehousing (DWH), and business analytics (BI). Progent's Microsoft Gold-certified SQL Server 2014 consulting team can deliver efficient remote and on-premises consulting services such as system design, deployment, management, troubleshooting, and application development services to help businesses of any size to achieve fast return from their SQL Server 2014 investment. In case you are currently running Microsoft SQL Server 2014, Progent can help your company to carry out a smooth migration to Microsoft SQL Server 2016.

Certified Expertise for Information Assurance and SIEM Solutions
GIAC was established in 1999 to certify the skill of information technology security experts. GIAC accreditations are acknowledged by businesses and institutions around the world including and the United States NSA. Progent's GIAC-certified information assurance consultants can provide support for any of the network security services covered under GIAC accreditation such as auditing infrastructure security mechanisms, event handling, traffic analysis, web-based application security and security information and event management (SIEM) solutions for compliance with government requirements for reporting incidents.

Citrix Certified XenServer Support Services
Progent's Citrix XenServer virtualization consultants can help your company to evaluate the strategic advantages of XenServer as well as other Citrix products, and can help your IT organization to plan, test, execute, troubleshoot, and maintain a Citrix XenServer solution. Progent can also assess your current XenServer environment and help you to optimize consolidation, performance, protection, uptime, and disaster recovery.

Failover Clustering Help for Windows Server 2016 and Windows Server 2012 R2
Progent offers Windows 2016 failover clustering integration, Windows Server 2012 clustering consulting and support and Microsoft Windows Server 2008 R2 clustering expertise to enable your business implement clustered server environments that can provide world-class uptime, even for routine maintenance functions. This non-stop capability is feasible because a single server in a cluster can be taken down for maintenance work without impacting users. Server clustering also allows support staff to perform vital security updates during normal business hours without affecting user productivity.

Virtualization Expertise
Virtualization technologies enable businesses to maximize utilization, streamline network operations, and improve application availability and data protection. run multiple virtual servers on a single actual computer. Common usage scenarios for virtualization include hardware consolidation, low-cost hosts for programs that require older OS software, and affordable segregation of application programming or pilot environments from production ones. Progent's virtual server consultants can provide Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtual networking consulting, Windows Hyper-V Virtual Server consulting, VMware vSphere deployment, VMware NSX virtual network design and integration, and Citrix XenServer assistance. Progent can install virtual machines to optimize performance, dependability and ease of administration while simultaneously lowering expenses; propose and verify disaster recovery plans that reduce downtown in case of a major failure; and deliver ongoing maintenance, repair, and consulting services as virtualization technology advances.

Automated Server Monitoring with Microsoft System Center 2016 Operations Manager Operations Manager
Progent offers an assortment of network support packages based on Microsoft System Center Operations Manager services. Progent's remote, round-the-clock network monitoring makes your computer support proactive rather than reactive. By identifying emerging issues before they cause network disruptions, Progent's server monitoring can keep your information network free of stressful and costly service outages.

Cisco ASA and PIX Firewall and Firepower Services Expertise
The new Cisco ASA 5500-X Family of firewalls with Firepower Services deliver significantly more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX 500 security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to maintain your current PIX or Cisco ASA 5500 security appliances and upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants can provide online and onsite help with ASA 5500-X firewalls with Firepower Services and can help your organization to plan, integrate, optimize, manage and troubleshoot firewall solutions built on Cisco ASA 5500-X firewalls with Firepower Services.

Contact a Progent Network Support Expert
To find out how to access a Progent computer consultant for online or on-premises assistance in , call 1-800-993-9400 or go to Online Computer Help.

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