If your business network is in the state of Kentucky you can depend on fast phone-based help from a UNIX or CCIE-certified professional to fix complex issues involving your network. Progent retains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available by phone of any nationwide service firm in the U.S. The cost is affordable, charges are per minute, engagement is immediate, and support is world class.

In case your Kentucky small business is situated outside of larger metropolitan areas such as Louisville, Lexington, Owensboro, or Bowling Green, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often problematic when you have an emergency. This can result in a loss of productivity for your company, angry clients, unproductive employees, and defocused management. By utilizing Progent's remote support, you have access to a certified engineer who can offer assistance whenever you need it to keep your computer network running.

Since Progent charges for online help on a per-minute basis, your company is invoiced exclusively for services delivered. Progent imposes no initialization fee. Many remote support companies demand large minimum time requirements or charge for every quarter hour or longer. Progent's one-minute granularity and straightforward pricing policy do away with big bills for fast fixes.

If your Kentucky business requires technical help for UNIX, Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's online support, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's experienced staff of online consulting professionals offers a broad array of world-class computer skills. This allows Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is possible with ordinary third-party support organizations or with the in-house IT resources commonly found in small or mid-size businesses. Progent has developed the tools and skills to fix technical issues economically in a wide variety of network configurations that incorporate combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco technologies. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE support experts have earned advanced credentials such as Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support team members also have a variety of key Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.

To assist companies who operate environments incorporating a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote service team can provide the expertise of support specialists have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers online contact with engineers who have earned the industry's top security certifications such as CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The range of Progent's expertise coupled with Progent's group approach to fixing network difficulties streamlines trouble ticket escalation, if appropriate, to specialists with relevant competence to deal with particularly intractable problems. This speeds up remediation of emergency network problems, prevents network downtime, and reduces maintenance invoices.

For companies throughout Kentucky, Progent allows virtually instant online access to a UNIX/Linux, Solaris, Apple macOS or OS X specialist for urgent assistance to fix computer problems that are threatening your business but are outside the scope of your local network maintenance group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified network experts can analyze your system via the latest remote support tools in order to provide quick and economical diagnosis and repair of critical network issues.

Services Progent's Phone-based Consulting Experts Can Provide Your Kentucky Business
Progent network engineers can provide expert support for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft technologies such as:

Online Support Services for UNIX/Linux, Solaris, and Apple macOS and OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple macOS and OS X remote network service team can assist Kentucky companies to maintain a broad array of computer products and technologies that include network architecture, email support, security expertise for computer systems and business operations, Microsoft Windows integration with UNIX/Linux, Solaris, or macOS and OS X systems, VMware options for server economization and centralized administration, and transitioning from outdated systems to modern environments based on updated versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Windows.

Progent's service professionals offer online technical help for computers based on major derivatives of UNIX such as: Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux platforms including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for providing immediate and affordable communication with Cisco CCIEs. CCIEs are sought-after networking professionals who earn this rare certification by passing thorough examinations given by Cisco. The vast majority of Cisco CCIEs work for big enterprises or nationwide Internet service providers (ISPs), and consequently their skills are not conveniently accessible to the general public.

Cisco certified engineers from Progent can assist your company to plan, setup, and support an integrated business network that can simplify business processes, cut expenses, and speed the path to profitability. By offering Cisco routers expertise with Cisco Catalyst switches support and Cisco wireless technology configuration assistance, Progent can dramatically increase the strategic value of your information network in Kentucky. For additional information on Progent's services for Cisco infrastructure, visit Cisco Network Consulting Support.

Microsoft Partner for Online Consulting for Windows
Progent's Microsoft-certified online support professionals offer computer system problem solving and IT help for all Microsoft server products. Progent is a Microsoft Partner and can provide your company the expertise of consulting professionals who can help you with a wide variety of technology expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance, SharePoint 2013 design, Lync Server 2010 integration and Office Communications Server troubleshooting, Microsoft Forefront TMG 2010 administration and ISA Server maintenance, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager network monitoring, Project Server training, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified System Security Specialists
Progent provides you access to expert CISM, CISSP and ISSAP security professionals who offer a variety of system protection services to improve the immunity of your UNIX, Linux, Sun Solaris, or macOS and OS X network against attacks or help you to recover quickly from an assault. Security services offered by Progent include: in depth security analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Netcat; fast recuperation from virus and worm attacks; configuring firewalls; designing secure architectures for off-site and mobile access; protecting your messaging infrastructure against spam and DHA attacks; and implementing continual proactive monitoring. For more information on Progent's security support for small and midsize businesses, go to Progent's Professional Support for Network Security.

Applications Support: Training, Programming, Problem Solving
Progent's Mac technology experts can support the creative aspect of Mac computing by offering consulting services and education in imaging, audio, and motion video. Progent's support professionals can provide expertise in a variety of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group offers in-depth engineering expertise and education in specific application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, customization, and education for popular Microsoft applications including CRM, Microsoft Office Project, Word, and Microsoft Office Excel. To learn additional information concerning Progent's expertise, programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, refer to Progent's Applications Experts Team.

Help Desk Call Center Service and Outsourcing Alternatives
Progent provides a variety of support programs for Help Desk services that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the timely availability of an effective Help Desk but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless extension of your current Help Desk resources. Progent can act as a primary Help Desk for your business, represent an escalation alternative for the most challenging technical issues, or be available in overflow instances when your ordinary resources are swamped. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk or improving your current one, selecting or programming Help Desk software products to meet the particular requirements of your business, or providing temporary staff to work online with your internal Help Desk group to handle high-demand events such as system upgrades. For more about Progent's Call Center support, see Progent's Call Center Services.

Progent's Online Service Tools
Progent's highly evolved service reporting software stores comprehensive records for all support provided to Progent's clients. Each active Progent team consultant has access to the specifics of support provided to every customer by any staff member. This archive of issues and resolutions is organized as an easily retrievable proprietary database that enables Progent's remote technical engineers to communicate their experiences with the whole team to ensure that the effectiveness of Progent's support grows over time. Progent's partnerships with key vendors such as Cisco and Microsoft make available additional vast technical support databases as well as to manufacturers' internal support personnel that enable Progent's online consulting specialists to arrive at the best resolutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To see how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for emergency remote professional expertise in Kentucky, call 1-800-993-9400 or go to Expert Online Network Support.

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