If your business network is in Kentucky you can now get fast remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified professional to help with the toughest issues involving your computer network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible remotely of any nationwide support organization in the country. The cost is reasonable, billing is by the minute, sign-up is immediate, and service is world class.

In case your Kentucky organization is based outside of major metropolitan neighborhoods including Louisville, Lexington, Owensboro, or Bowling Green, help from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts may be problematic when you have a crisis. This can result in a drop in revenue for your business, angry clients, unproductive workers, and distracted management. By calling Progent, you can get in touch with a certified consultant who can offer help whenever you have to have it to get your information system on line.

Since Progent charges for online support per minute, your business owes exclusively for services delivered. Progent imposes no initialization charge. Many online service companies demand significant minimum payments or bill for every fifteen minutes or longer. Progent's fine granularity and simple billing policy avoid big invoices for fast repairs.

If your Kentucky business needs remote assistance for UNIX/Linux, Solaris, Mac OS X or Cisco technology, visit Progent's online help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Technical Support Program Unique?
Progent's seasoned staff of online support professionals has a broad range of world-class computer skills. This allows Progent's online technical support experts to resolve the most complex network trouble faster than is possible with typical third-party support firms or with the internal support staff commonly found in smaller businesses. Progent has developed the technology and experience to fix problems efficiently in a wide variety of computer environments that feature mixtures of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE service specialists have earned professional certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online service experts also hold a variety of key Cisco certifications including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Professional.

In order to help businesses that maintain environments powered by a mix of UNIX/Linux and Microsoft technology, Progent's remote support group makes available the expertise of engineers have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering company-wide security consulting, Progent offers online support from engineers who hold major security certifications such as CISM consultants, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional (ISSAP) engineers. The scope of Progent's expertise combined with Progent's cooperative approach to repairing network difficulties allows trouble ticket escalation, if appropriate, to experts with relevant competence to resolve unusually tough support calls. This accelerates remediation of serious problems, prevents network downtime, and reduces technical support invoices.

For companies throughout Kentucky, Progent allows virtually instant remote access to UNIX, Linux, Sun Solaris, Apple Mac OS X consultant for critical help to troubleshoot technical issues that are damaging your business and are beyond the skill set of your ordinary network service organization. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-certified support professionals can connect to your computer environment using advanced remote troubleshooting utilities in order to perform fast and affordable evaluation and remediation of serious computer issues.

Services Progent's Remote Consulting Specialists Can Offer Your Kentucky Company
Progent's online professionals can offer expert assistance for an extensive array of UNIX, Apple OS X, Cisco, and Windows technologies such as:

Online Troubleshooting and Consulting for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Solaris, and Mac OS X online computer support staff can help Kentucky small businesses with a comprehensive assortment of IT products and technologies including network architecture, messaging support, security expertise for networks and business processes, Windows integration with UNIX/Linux, Solaris, or Apple Mac systems, virtual server options for processor economization and streamlined management, and migration from outdated applications to contemporary environments based on newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Microsoft Windows.

Progent's service professionals can provide remote troubleshooting for systems powered by leading versions of UNIX such as: Apple Mac OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or mainstream Linux packages including RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the computer support industry for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network engineers who qualify for this rare credential by passing intense examinations given by Cisco. The vast majority of CCIEs work for large enterprises or national Internet service providers, and as a result their skills are not readily available to the general public.

Progent is among the only computer consulting firms that makes sure that CCIEs are available to support small and mid-size businesses. In addition, Progent offers convenient contact with a Cisco CCIE via telephone so you can get timely help for urgent system problems that are disrupting your business but are beyond the scope of your ordinary network support personnel. Progent's CCIE engineers can tie into your network by means of the latest remote support technology in order to provide quick and cost-effective diagnosis and resolution of serious network trouble. To learn more information concerning Progent's expertise in Cisco infrastructure, visit Cisco Network Consulting Services.

Gold Partner for Phone-based Consulting for Windows
Progent's Microsoft-qualified remote support experts can provide network problem solving and IT support for all Microsoft server products. Progent is a Microsoft Gold Partner and can provide your company the expertise of consulting engineers who can help your company with a wide variety of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 application development, Lync Server integration and Microsoft Communications Server upgrade, Microsoft Forefront TMG administration and ISA Server 2006 migration, SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online training, Small Business Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Consultants
Progent provides you access to certified CISM, CISSP and ISSAP security professionals who can deliver a variety of security solutions that can strengthen the immunity of your UNIX, Linux, Sun Solaris, or Apple Mac OS X network against attacks or assist you to recuperate promptly from an attack. Security services available from Progent include: extensive security analysis utilizing technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and utilities from Metasploit and Hydra; fast recuperation from malicious attacks; integrating firewalls; establishing safe architectures for off-site and mobile access; protecting your messaging infrastructure against viruses, spam and directory harvest attacks; and offering round-the-clock automated monitoring. For more information concerning Progent's security services for small and medium-size businesses, refer to Progent's Consulting Services for System Security.

Business Applications Services: Training, Programming, Troubleshooting
Progent's Mac technology consultants can support the creative facets of Mac computing by offering consulting services and training in imaging, audio, and motion video. Progent's consultants can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group can supply in-depth engineering support and education in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, customization, and training for Microsoft business applications such as Microsoft CRM, Project, MS Word, and Excel. To learn more information about Progent's consulting, programming, and education services for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Team.

Call Center Outsourcing Options
Progent provides three programs for Help Desk Call Center services that include UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Help Desk Operations Consulting and Staffing.

Progent is a Microsoft Partner and has a large roster of Cisco-authorized network infrastructure specialists. Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft experts are ready to offer your clients instant communication with a large technical support team with extensive experience delivering telephone-based support and remote access troubleshooting for small and midsize business networks. Progent's focus is on giving the Call Center a positive reputation as a key driver of company productivity, and Progent's aim is to resolve and not simply report problems. To read more about Progent's Help Desk support, refer to Progent's Call Center Support.

Progent's Online Service Tools
Progent's powerful customer support reporting software includes comprehensive documentation for all service provided to Progent's customers. Each active Progent staff consultant has the benefit of the history of support provided to each client by any team member. This database of issues and fixes is organized as a conveniently retrievable internal knowledge base that permits Progent's online support engineers to share their knowledge company-wide to ensure that the quality of Progent's support grows daily. Progent's certifications with key vendors such as Cisco and Microsoft make available additional extensive support databases and to manufacturers' in-house support staff that enable Progent's remote service experts to come up with the best resolutions promptly.

Talk to a UNIX/Linux or Cisco Technical Support Specialist Now
To find out how to ask a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for emergency remote professional assistance in Kentucky, call 1-800-993-9400 or visit Expert Remote Network Support.

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