If your business information network is in Kentucky you can have quick remote technical support from a UNIX or CCIE-certified expert to resolve emergency problems affecting your computer network. Progent retains one of the most extensive groups of UNIX and Cisco CCIE consultants accessible by phone of any independent service firm in the U.S. Rates are affordable, charges are per minute, engagement is immediate, and service is world class.

If your Kentucky office is outside of larger metropolitan neighborhoods like Louisville, Lexington, Owensboro, or Bowling Green, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers is often limited during an emergency. This can cause lost income for your business, upset customers, unproductive employees, and defocused executives. By contacting Progent's online services, you can get in touch with a qualified engineer ready to offer assistance whenever you require it to keep your computer network running.

Since Progent charges for phone support on a per-minute basis, your company owes exclusively for support provided. Progent imposes no service activation surcharge. Many online consulting companies have significant minimum payments or charge for each quarter hour or longer. Progent's fine granularity and straightforward billing model save you from large invoices for speedy repairs.

If your Kentucky company needs online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's online support, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Support Services Special?
Progent's seasoned staff of online consulting engineers offers a broad array of in-depth computer skills. This enables Progent's remote technical support experts to deal successfully with the most challenging technical problems faster than is possible with typical third-party support organizations or with the in-house IT staff usually found in small or mid-size companies. Progent has developed the technology and skills to fix technical issues efficiently in many different computer environments that feature combinations of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CISCO CCIE service specialists have qualified for advanced credentials including Sun Certified Network Administrator, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support experts also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, CCSP, Voice Professional, CCDA and CCDP.

In order to assist businesses who operate networks powered by a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's online support group can provide the assistance of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide company-wide security expertise, Progent offers phone-based support from engineers with important security certifications including CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing network difficulties streamlines service escalation, if appropriate, to specialists with relevant competence to resolve particularly tough jobs. This speeds up resolutions of emergency network problems, prevents system downtime, and reduces technical support bills.

For businesses anywhere in Kentucky, Progent enables fast online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for emergency assistance to troubleshoot technical problems that are threatening your business and are outside the skill set of your local computer maintenance resources. Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-qualified consultants can analyze your network via advanced remote troubleshooting tools that allow them to perform rapid and efficient analysis and resolution of critical network issues.

Services Progent's Phone-based Support Experts Can Offer Your Kentucky Company
Progent network consultants can offer expert assistance for an extensive array of UNIX, Apple, Cisco, and Windows solutions including:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX/Linux, Sun Solaris, and macOS and OS X phone-based technical service team can help Kentucky companies with a large array of IT products and technologies including system infrastructure, messaging support, security consulting for computer systems and business processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, VMware products for server economization and streamlined administration, and moving from out-of-date applications to current environments powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service experts offer online troubleshooting for computers powered by leading derivatives of the UNIX platform including: macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent leads the computer support arena for offering immediate and affordable communication with Cisco CCIEs. CCIEs are elite network consultants who are awarded this advanced certification only after strenuous examinations supervised by Cisco. Most Cisco CCIEs are hired by big enterprises or national Internet service providers (ISPs), and consequently their services are not readily available to the general public.

CCIE and CCNP qualified engineers from Progent can assist you to design, configure, and maintain a converged business network that can simplify business processes, lower expenses, and speed time to positive ROI. By providing Cisco integrated services routers expertise with Cisco Catalyst switches support and Aironet wireless technology configuration help, Progent can significantly improve the strategic value of your integrated network in Kentucky. To find out additional information on Progent's expertise in Cisco infrastructure, refer to Cisco Network Engineering Support.

Microsoft Certified Partner for Phone-based Expertise for Windows
Progent's Microsoft-qualified remote support experts can deliver computer system problem solving and IT assistance for the complete line of Microsoft server products. Progent is a Microsoft Certified Partner and can offer your company the expertise of support engineers who can help you with a wide range of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, MS Exchange 2016 migration, Microsoft Exchange Server 2013 consulting, Microsoft Exchange 2010 monitoring and support, SharePoint Server 2013 design, Lync implementation and Microsoft Communications Server 2007 upgrade, Microsoft Forefront TMG administration and ISA Server 2006 maintenance, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified System Security Specialists
Progent provides you contact with certified CISA, CISM, and ISSAP security professionals who can deliver a range of security services that can enhance the protection of your UNIX, Linux, Sun Solaris, or macOS and OS X network against assaults or assist your business to recover rapidly from an assault. Security services available from Progent include: extensive security analysis utilizing utilities such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Metasploit and Hydra; rapid recuperation from malicious attacks; setting up firewalls; planning secure architectures for off-site and mobile access; securing your messaging system against viruses, spam and DHA attacks; and setting up 24x7 network monitoring. To learn additional information about Progent's security services for small and midsize businesses, go to Progent's Consulting Services for Network Security.

Business Applications Support: Webinar Training, Programming, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac environments by offering help services and education in imaging, sound, and video. Progent's consultants can provide help in a variety of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Team offers in-depth consulting expertise and education in specific application fields including Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom programming, and education for familiar Microsoft applications including CRM, Microsoft Project, MS Office Word, and Microsoft Office Excel. For additional information concerning Progent's consulting, customization, and training services for UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft applications, visit Progent's Applications Experts Group.

Help Desk Support Options
Progent offers a variety of programs for Call Center services : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Help Desk Support Services, and Helpdesk Process Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are designed primarily for businesses who need the timely accessibility of an effective Call Center but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can operate as a main Call Center for your business, represent an escalation alternative for tough technical issues, or be ready in those instances when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in building an efficient new Call Center or improving your current one, evaluating or customizing Help Desk Call Center application software to address the particular needs of your company, or adding temporary personnel to operate online in conjunction with your internal Call Center group during demanding scenarios like system upgrades. To find out more about Progent's Help Desk Call Center support and outsourcing, refer to Progent's Help Desk Support.

Progent's Online Technical Support Technologies
Progent has deployed an arsenal of optimized technologies, evolved during years of use, dedicated to enabling the most advanced standard of service for providing remote engineering help and repair for small and midsize business IT networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading sources such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN online access allows the consultants of Progent's Technical Response Center to interface to your system without violating corporate security.

Progent's highly evolved service database software includes thorough documentation for all support provided to Progent's customers. Each active Progent staff engineer has access to the details of services provided to each client by any team engineer. This archive of trouble tickets and resolutions is structured as a conveniently accessible internal database that enables Progent's remote support engineers to share their knowledge with the whole team to ensure that the quality of Progent's technical support improves daily. Progent's certifications with major vendors including Cisco and Microsoft permit access to additional extensive support knowledge bases and to vendors' internal technical staff that allow Progent's remote consulting specialists to arrive at the optimal solutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To find out how to get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for urgent phone-based professional assistance in Kentucky, call 1-800-993-9400 or go to Expert Online Computer Support.

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