Kentucky UNIX, Linux, Solaris, OS X Consulting Instant Online Phone Service from a UNIX Professional
If your company network is in Kentucky you can have quick online access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified engineer to resolve urgent problems affecting your IT network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible online of any independent service firm in the United States. The cost is competitive, charges are by the minute, engagement is immediate, and service is world class.
In case your Kentucky organization is situated outside of major metropolitan neighborhoods such as Louisville, Lexington, Owensboro, or Bowling Green, access to UNIX or Cisco CCIE engineers is often problematic during a network crash. This could mean lost productivity for your company, upset customers, idle employees, and defocused executives. By contacting Progent's remote support, you can get in touch with a certified professional ready to offer help whenever you need it to get your system operating.
Since Progent bills for remote service per minute, your company owes only for services delivered. Progent requires no initialization surcharge. Some online service companies demand substantial minimum time requirements or bill for every fifteen minutes or more. Progent's fine granularity and simple pricing mechanism save you from big invoices for fast repairs.
If your Kentucky company needs urgent technical assistance, learn how to get in touch with Progent's UNIX/Linux, Solaris, Mac OS X, or CISCO CCIE experts by visiting Progent's emergency online help, calling 1-800-993-9400, or emailing information@progent.com.
Why is Progent's Online Technical Support Services Special?
Progent's seasoned team of remote support engineers has a rich set of in-depth information technology skills. This allows Progent's online service specialists to deal successfully with the most challenging network trouble faster than is possible with typical third-party service firms or with the internal support staff usually found in small or mid-size businesses. Progent has provided online support to clients in every state in America and has refined the technology and skills to fix problems economically in many different network environments that incorporate mixtures of UNIX, Linux, Solaris, Mac, Microsoft, and Cisco technologies.
Progent's UNIX/Linux, Solaris, Apple Mac OS X, and CCIE support experts have earned advanced certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Help Desk Specialist, and Technical Coordinator (ACTC). Progent's online support engineers also hold a number of high-level Cisco Systems credentials including Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, CCSP, CCVP, and Design Professional.
In order to help businesses who operate networks incorporating a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's remote service group makes available the assistance of engineers who hold important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security consulting, Progent offers phone-based contact with engineers who have qualified for major security credentials such as CISM consultants, CISSP specialists, and Information System Security Architecture Professional engineers. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing technical difficulties allows trouble ticket escalation, if needed, to experts with relevant background to deal with particularly intractable jobs. This speeds up remediation of emergency problems, prevents network unavailability, and minimizes technical support invoices.
For organizations anywhere in Kentucky, Progent allows immediate communication with an online UNIX/Linux, Solaris, Apple Mac specialist for emergency assistance to repair network problems that are threatening your business and are not within the comfort zone of your ordinary IT service resources. Progent's UNIX, Linux, Solaris, Apple Mac OS X, and Cisco CCIE-certified support professionals can connect to your system with the latest remote support tools that allow them to perform rapid and economical evaluation and resolution of critical computer issues.
Services Progent's Remote Consulting Experts Can Offer Your Kentucky Business
Progent online professionals are qualified to offer expert assistance for an extensive set of UNIX, Cisco Systems, and Microsoft technologies such as:
Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X online computer support staff can help Kentucky companies to maintain an extensive assortment of computer products and technologies such as system infrastructure, messaging solutions, security expertise for computer systems and business operations, Windows coexistence with UNIX, Linux, Solaris, or Mac OS X platforms, VMware options for processor consolidation and centralized administration, and moving from legacy applications to contemporary environments powered by updated versions of UNIX/Linux, Sun Solaris, Mac OS X, or MS Windows.
Cisco Network Infrastructure and Security Products
Progent leads the IT consulting arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who are awarded this rare certification by passing intense examinations supervised by Cisco Systems. Most CCIEs are employed by big corporations or national Internet service providers (ISPs), and so their skills are not conveniently available to smaller companies.
Progent is among the only IT support firms that ensures that Cisco CCIEs are available to support small and mid-size companies. Also, Progent can provide fast access to a Cisco CCIE by telephone so your company can benefit from immediate assistance for critical network issues that are impacting your business but are outside the competence of your local IT support providers. Progent's CCIE consultants can connect to your system using secure remote troubleshooting technology in order to perform rapid and affordable analysis and remediation of urgent network anomalies.
Cisco certified engineers from Progent can help your company to plan, configure, and support a converged business network that can streamline business processes, lower costs, and accelerate the path to positive ROI. By combining Cisco routers experience with Cisco Catalyst switches support and Aironet wireless products integration help, Progent can greatly improve the business value of your integrated network in Kentucky. For more about Progent's services for Cisco network appliances, visit Cisco Network Consulting Services.
Gold Partner for Remote Technical Support for MS Windows
Progent's Microsoft-authorized engineers can provide phone-based network support and IT expertise for entire set of MS server and office productivity products. Being a Microsoft Gold Certified Partner, Progent can offer your business the services of support professionals who can assist to implement, troubleshoot and administer any Microsoft Server such as Windows 2003 Server, SQL Server, ISA Server, Microsoft BizTalk Server, Commerce Server, Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Microsoft Exchange Server 2007, Application Center, Microsoft SharePoint Portal Server, Virtual Server, Project Server, and Microsoft Operations Manager 2007 and 2005. To find out more information concerning Progent's support for Microsoft servers, go to Microsoft Netservers Professional Services.
CISM and ISSAP Qualified System Security Specialists
Progent provides you access to accredited CISM, CISSP and ISSAP security consultants who can deliver a variety of system protection solutions that can enhance the resistance of your UNIX/Linux, Sun Solaris, or Apple Mac OS X network against internal or external threats or assist you to recuperate rapidly from an attack. Security services offered by Progent include: comprehensive security audits using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and software from Metasploit and Netcat; efficient recovery from malicious attacks; setting up firewalls; establishing secure architectures for remote and mobile access; securing your email infrastructure against viruses, spam, and DHA attacks; and setting up 24x7 automated monitoring. To read more concerning Progent's security support for small companies, see Progent's Engineering Expertise for Network Security.
Applications Services: Education, Development, Problem Solving
Progent's Apple Mac consultants can support the creative aspect of Macintosh computing by providing consulting services and training in imaging, sound, and video. Progent's support professionals offer help in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as capturing or digitizing audio or video or configuring an audio/video production facility.
Progent's Application Experts Group can supply professional engineering expertise and training in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft applications such as CRM, Office Project, MS Word, and Microsoft Office Excel. For more information about Progent's expertise, custom development, and training offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Business Application Experts Services.
Call Center Service and Outsourcing
Progent provides several service offerings for Help Desk assistance including UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing.
Progent's Call Center Outsourcing Services are designed mainly for small companies who need the timely availability of a professional Help Desk with effective phone assistance and the technical depth to escalate problems, but who have relatively small funds and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can act as a primary Help Desk Call Center for your business, represent an escalation alternative for tough technical issues, or be ready in those situations when your other resources are too busy. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk Call Center or enhancing your existing one, selecting or customizing Call Center application software to meet the special needs of your company, or providing supplemental personnel to operate online with your in-house Help Desk group during demanding scenarios such as system upgrades.
Progent is a Microsoft Gold Partner plus an authorized Cisco Systems Partner and Progent's Help Desk Call Center team of experienced UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft professionals are available to offer your clients easy contact with a large support team with extensive experience in phone support and remote access troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk a respected recognition as a significant contributor to company success, and Progent's goal is to fix and not merely record problems. For more information about Progent's Call Center outsourcing, see Progent's Call Center Support.
Progent's Online Technical Support Technologies
Progent has deployed a set of customized technologies, evolved during more than a decade of use, dedicated to promoting the most advanced quality of efficiency for providing online engineering help and repair for small company information networks. Progent offers secure VPN support for VPN gateways from a variety of leading sources such as Microsoft, Cisco Systems, Sonicwall and Watchguard. Protected VPN offsite access allows the experts of Progent's remote service group to interface to your network without violating corporate security.
Progent's highly evolved service database application stores comprehensive records of all service delivered to Progent's clients. Every authorized Progent team engineer has the benefit of the specifics of services rendered to every client by any staff engineer. This database of issues and resolutions is organized as an easily retrievable proprietary knowledge base that allows Progent's online support engineers to share their experiences with the whole team to ensure that the quality of Progent's support improves over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available other vast technical support knowledge bases and to manufacturers' in-house technical staff that enable Progent's remote consulting experts to find the optimal resolutions promptly.
Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Support Specialist Now
To see how to get in touch with a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for emergency online professional assistance in Kentucky, call 1-800-993-9400 or visit Expert Online Network Support.
Progent's UNIX family support experts offer small and mid-size businesses and developers assistance with administering and maintaining UNIX, Linux or Solaris systems that operate with Microsoft-based networks. Progent offers your business access to UNIX experts, consulting professionals certified by Microsoft and Cisco, and security specialists with CISA and CISSP certification. This wide range of experience offers you an easy single consulting firm to show you how to create and manage a secure and reliable cross-platform network and communications infrastructure that allows UNIX and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX, and SGI/Irix or leading Linux platforms such as RedHat, SUSE Linux, Mandrake, Debian GNU/Linux, and Slackware.
Windows Server 2008 represents a major advance in making information systems more protected and available, simpler to virtualize and manage, faster, and able to provide a better environment for web publishing. Progent can assist your business get the most from the improvements incorporated into Microsoft Windows Server 2008 by providing Microsoft-certified consulting, support, training, staffing, network monitoring, and security engineering expertise.
Small to middle size businesses can now get all the benefits of Microsoft Operations Manager and also have fast access to Progent’s Microsoft and Cisco qualified network consulting professionals. With Progent's affordably priced IT support programs, mid-size businesses can select a basic MOM-based co-sourcing package with server monitoring, reporting, Help Desk and online troubleshooting or a comprehensive 24x7 outsourcing package. Progent offers expertise in Microsoft Operations Manager 2005 and Microsoft Operations Manager 2000 to offer small business networks enterprise-class availability, security and productivity.
VMware Virtual Server is a no-cost virtualization product that runs on Linux and Microsoft Windows Servers. VMware Server enables IT departments to partition a physical server into several logical servers and to start experiencing the benefits of virtualization with little monetary outlay. VMware Server is a robust yet easy to use solution for users unfamiliar with server virtualization techniques and is based on VMware’s field-proven platform. VMware Server is well suited for developers, workgroups, and satellite offices who wish to streamline software development, evaluate software in ready-to-run virtual environments, re-host outdated operating systems, and simplify server provisioning. Progent's experienced virtual server engineers can assist you with VMware Server, VMware GSX Server, and VMware Infrastructure 3 so your business can take advantage of VMware server consolidation.
If your business computer system combines Linux technology platforms with MS Windows, Progent can help you to integrate your IT resources into a cohesive network that permits all your OS platforms to run side by side for easy administration, seamless information exchange, high reliability, superior performance, and tight protection. Progent's UNIX/Linux and MS Windows coexistence assistance offerings feature network architecture configuration and service, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and administration, remote technical support and repair, on-site technical support, and help desk services.
Microsoft System Center 2005 delivers integrated information system management by bringing together and enhancing the change, configuration, event, and performance management capabilities built into Systems Management Server 2003 and Microsoft Operations Manager 2005. System Center 2005 features powerful IT management tools such as SMS 2003 for change and configuration management, Microsoft Operations Manager 2005 to increase network efficiency, and System Center Reporting Server to aggregate event and performance data. Progent has extensive expertise delivering Systems Management Server support services and Microsoft Operations Manager help as well as expertise in troubleshooting and administering mixed-vendor IT environments powered by Microsoft, Cisco, Unix/Linux, Mac and other technology companies. This variety of real-world experience enables Progent to deliver comprehensive IT management solutions that incorporate the industry's most powerful technology.
Progent's Microsoft-certified consultants can provide computer help and IT consulting services for Microsoft .NET Servers and programs and for Microsoft Windows Server 2003. Progent’s support team can show you how to design, deploy, troubleshoot and administer the entire family of Windows .NET Servers including Microsoft Windows 2000 Server, Microsoft SQL Server 2005, Microsoft ISA Server 20066, Microsoft BizTalk Server, Commerce Server, Microsoft Content Management Server, Microsoft Small Business Server 2003 (SBS 2003), Exchange Server, Microsoft Application Center, SharePoint Server, Microsoft SharePoint Services, Virtual Server, Project Server, and System Center Operations Manager 2007 and 2005.
Progent’s Microsoft certified consultants offer a variety of support services for Microsoft Dynamics GP 10.0. Microsoft Dynamics GP 10.0 is a Microsoft financial platform and business management solution built, like all Microsoft financial solutions, on the scalable and popular platform of Windows technology. Microsoft Dynamics Great Plains 10.0, the most recent edition of Microsoft financial products in the Microsoft Great Plains Accounting line, provides an affordable solution for controlling and combining finances, e-commerce, supply chain, manufacturing, project accounting, on-site support, CRM, and human resources. Great Plains is simple to deploy and integrate, and with its modular design you are able to license only the functions you currently require, with the option to add users and increase capabilities when necessary. Progent’s Microsoft Dynamics Great Plains Software consulting experts can help you deploy, configure and administer Microsoft Dynamics GP 10.0 as well as earlier editions of Great Plains such as Microsoft Dynamics Great Plains 9.0 and Microsoft Great Plains 8.0.
Progent’s Microsoft-certified consultants can provide small and medium sized businesses computer consulting, maintenance, and troubleshooting services for Microsoft SharePoint Portal Server 2003. Microsoft Office SharePoint Portal Server is an advanced portal solution for efficiently connecting people, groups and information. SharePoint Portal Server offers a central location for your employees or clients to connect to, manage, distribute and manipulate useful information, documents, and software and to communicate with other people. It enables faster and better decisions, more efficient access across teams and more economical business processes. The main goal of SharePoint Server is to bring together, in a productive way, all of the many sources of information accessible within and without an organization. Windows SharePoint Services join workers, clients, workgroups and projects with the knowledge they’ve developed in a manner that makes data easy to find, retrieve and re-use.
Microsoft SQL Server 2000 is a rich, web-aware database and data analysis solution that enables the rapid development of a new generation of high-end applications that can provide your business a critical competitive edge. SQL Server provides core support for XML and the ability to query across the Internet and beyond the firewall. The expertise of Progent's Microsoft-certified SQL Server 2000 consultants, averaging more than over 10 years of work supporting Microsoft technology, ensures you success in designing, deploying and managing Microsoft SQL Server solutions that are seamlessly connected with other applications based on Microsoft's .NET environment.
Progent provides expertise for security testing packages such as Microsoft Baseline Security Analyzer for performing a variety of programmed system auditing scans to identify potential security gaps. Progent has extensive knowledge of security auditing tools and can show you how to make sense of audit reports and respond appropriately. Progent can help you design protection into your business processes, configure scanning applications, plan and deploy a protected system environment, and recommend procedures to optimize the safety of your IT system. Progent's security consultants are available to show you how to set up a firewall, design safe remote connectivity to email and business applications, and integrate virtual private network. Progent's accredited security experts can test the protection of web-based applications and can conduct extensive information security assessments of enterprise-wide security to determine your organization's compliance with recognized industry security standards including HIPPA, NIST, and ISO.
