For small business computer networks located in the state of Kentucky, Progent's Microsoft authorized consultants can provide online help and remote troubleshooting to resolve your network systems troubles quickly and cost effectively. Progent has developed top-notch expertise, advanced software tools, and support databases to troubleshoot and resolve network problems without the high cost and delays associated with on-site technical service dispatches.

If your Kentucky organization is situated beyond the larger metro areas such as Louisville, Lexington, Owensboro, or Bowling Green, your local network systems support choices may be limited in skills, or unavailable during urgent situations. This results in a network that is unpredictable or causing productivity loss due to technical problems persisting for too long. Progentís staff of network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a varied range of customers. This means you get not just the technical expertise needed for the task, but a consultant with demonstrated methods for applying that expertise to provide efficient network solutions.

Apple iPhone Integration
Progent's iPhone and iPad integration consultants can provide affordable remote assistance to help you to design, configure, and fix any facet of your iOS and Windows integration solution and is available for quick tasks to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale initiatives on time and within budget. Progent has expertise in on-premises, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and efficient network infrastructure that aligns with your mode of computing. Progent can also provide remote or on-premises training for individuals or groups to help manage and use your iPhones and iPads in a secure, team-oriented environment that maximizes the business value of your information system.

Online Education for Popular Desktop Applications
Progent provides live online education for popular client applications and operating systems such as Excel, Word, Access, Visio, Adobe Acrobat, Adobe Photoshop, Crystal Reports, and Windows 10 and Windows 8. Webinar-based training provides all the advantages of conventional classroom seminars, such as instant communication between students and trainers, but eliminates the expenses of travel and the challenge of attempting to accommodate the schedules of multiple workers.

Unified CM and Cisco Unified Communications Manager Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager (Unified CM), formerly named CallManager, is the core of Cisco's communications and collaboration solution. Unified Communications Manager and Unified Communications Manager Express (CME) offer a borderless IP-PBX solution by integrating tightly with unified messaging apps like Unified Communications Manager IM and Presence Service with Jabber support, Unity Express for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for building an advanced customer contact center. Progent's CCIE-certified CUCM and CallManager experts can help with any aspect of CUCM configuration and troubleshooting in areas such as integrating Voice over IP phones and video phones, reviewing dial plans, setting up SIP trunks and CUBE internetworking, deploying ISR routers with CUBE networking support, creating UCS server failover solutions for high availability, and integration with Exchange and Skype for Business.

Advanced Project Management Experts
For enterprise customers looking for high-level project management support, Progent can provide the services of senior information technology professionals with decades of background in technology management, application development, and process design for organizations from Big 4 companies to dot-com startups to government agencies. These seasoned IT managers offer project management expertise to help businesses to follow leading practices to ensure that strategic projects are successfully completed on schedule and within budget.

Best Practices Applied by Seasoned Consultants
Many organizations located away from areas with plentiful network consultants resort to poorly trained or unseasoned local resources for critical IT support services. This can result in a network that is unstable or inefficient. Progentís team of Microsoft and Cisco qualified consultants average over ten years of hands-on industry background, in the trenches of IT support, performing an extensive range of information system tasks for a broad selection of clients. Consequently, with Progent you receive not just high-level network engineering knowledge, but an engineer who understands computer industry best practices in using that knowledge to resolve real-world information network issues successfully and in a repeatable way.

Expert Wireless Engineering and Support
Progent's wireless technology consultants offer broad expertise in the integration and support of wireless information technology and can assist you to plan, install, administer and repair wireless ecosystems that are compliant, robust, scalable, simple to manage and operate, able to support your critical workloads, and transparently integrated into hybrid cloud environments. Remote and on-premises Consulting services available from Progent cover a selection of wireless solutions and include smartphone management, Wi-Fi infrastructure design and installation, Wi-Fi site surveys, Cisco wireless VoIP phone configuration and troubleshooting, and building-to-building wireless connections.

Web Site Development Consulting
If you want to revamp your corporate Web site, develop internal Webs for applications like HR or employee training, establish a powerful Web presence for a new venture, or create world-class, data-driven web applications, Progent can provide skilled and experienced web designers and developers. Progent's consultants can also help your company to host your web environment by building and maintaining a protected, robust server and connectivity infrastructure featuring offsite and mobile connectivity. Services available through Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for leading web site development tools. For data-intensive web applications, Progent offers the services of certified MS SQL Server developers, Oracle developers and database administrators, and MySQL consultants.

Progent's Cloud Integration Services for Windows 2012 R2 Server Essentials
Microsoft Windows Server 2012 R2 Essentials is an affordable, entry-level operating system that allows small businesses to transition from the traditional stand-alone on-premises datacenter to the modern hybrid networking model that combines local and cloud-based software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective online consulting and technical support services for Windows Server 2012 R2 Essentials. Progent can assist you to determine the possible productivity and cost benefits of moving to WS 2012 R2 and adopting a hybrid local/cloud model for your network environment. Progent can provide full-service project management so you can plan and carry out a smooth migration to Microsoft Windows Server Essentials, Microsoft Office 365, and other Microsoft Cloud platforms and services. (Find out about Progent's Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure planning and integration consulting services.) Progent can also provide continuing consulting, troubleshooting, and training.

Planning Support services for Microsoft Windows 10
Progent's Microsoft-certified Windows 10 planning and migration consultants can help businesses of all sizes to assess Windows 10 or to migrate to Windows 10 from an earlier release of Windows. Online and onsite assessment and migration services for Microsoft Windows 10 provided by Progent's consultants include ROI estimates, project supervision, application compatibility testing, pilot systems, Hyper-V virtualization strategies, Cloud solutions, mobile device management and synchronization, teleworker access, data and identity security, streamlined deployment and management, network infrastructure optimization, Wi-Fi support, disaster recovery planning, custom training for IT support staff and users, and ongoing Call Center support services.

Talk to a Progent Computer Support Expert
To learn how you can access a Progent computer support expert for remote or onsite support in , phone 1-800-993-9400 or visit Online Network Help.

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