For small company networks located in the state of Kentucky, Progent's Microsoft qualified engineers can deliver remote phone help and remote troubleshooting to repair your network systems issues fast and affordably. Progent has developed world-class expertise, sophisticated utilities, and support databases to identify and fix IT problems without the cost and time delays normally associated with on-site service visits.

If your Kentucky company is situated outside of the larger urban areas such as Louisville, Lexington, Owensboro, or Bowling Green, your nearby computer network support choices may be limited in skills, or unavailable during urgent situations. This results in a office network that is unstable or causing wasted time due to technical problems persisting for too long. Progentís group of seasoned network consultants average more than ten years of real-world industry experience, in the trenches of network support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not only the technical competency needed for the task, but a consultant with proven methods for applying that expertise to provide efficient network solutions.

ProSight IT Asset Management for Network Documentation
ProSight IT Asset Management service is a cloud-based IT documentation management service that allows you to capture, update, find and protect data related to your network infrastructure, procedures, business apps, and services. You can instantly find passwords or IP addresses and be alerted automatically about impending expirations of SSLs ,domains or warranties. By updating and organizing your IT documentation, you can eliminate up to half of time thrown away searching for critical information about your IT network. ProSight IT Asset Management features a centralized repository for holding and sharing all documents related to managing your business network such as standard operating procedures and self-service instructions. ProSight IT Asset Management also supports advanced automation for gathering and relating IT information. Whether youíre planning improvements, performing maintenance, or responding to an emergency, ProSight IT Asset Management gets you the data you need when you need it. Find out about Progent's ProSight portfolio of managed services for small businesses.

Google Android Smartphone and Tablet Integration
Progent's Android phone and tablet integration consultants have extensive background providing online and on-premises assistance for businesses of any size who want to integrate Android phones into their IT systems so that mobile clients can communicate and collaborate from anywhere. Progent offers the range of know-how to solve network issues that involve numerous vendors and that represent a mix of legacy and up-to-date information technology. Progent offers affordable online technical support to assist you with any facet of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) environment. Progent can deliver as-needed support to help you to handle especially stubborn IT issues, or Progent can provide comprehensive project management services to help you complete major IT projects on time and within budget. Progent can help with local, cloud-centric, or hybrid network environments and offers support for all major operating systems, apps, management utilities and network infrastructure. Progent also can provide specialized group or one-on-one training sessions to show you how to manage and use Android phones to maximize their business value.

Progent's Consulting Support for Microsoft SQL Server 2016
Microsoft SQL Server 2016 offers significant enhancements in performance, scale, security, availability, mobile computing integration, plus built-in business intelligence. New features include PolyBase for handling structured and unstructured files in one appliance for data warehousing, Hadoop integration, Always Encrypted mode, Mobile Report Publisher, and seamless management of local and cloud-resident operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts can provide remote and onsite expertise to help organizations of all sizes to plan, implement, manage or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with other key Microsoft technologies such as Windows Server and Hyper-V, Exchange Server 2016, SharePoint, Microsoft Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

Live Online Training for Desktop Apps
Progent offers online education for a range of desktop programs and environments such as Microsoft Office and Office 365 Excel, Word, PowerPoint, Project, Adobe Acrobat Writer, Photoshop, Crystal Reports, and Microsoft Windows 10 and Windows 8. Online learning provides the advantages of traditional in-person seminars, such as immediate communication between clients and trainers, but avoids the expenses of travel and the challenge of attempting to synchronize the schedules of many workers.

Citrix Desktop Virtualization Engineering Support
Desktop virtualization solutions from Citrix permit quick provisioning of new client computers, rapid deployment of current applications, simplified image control, quick restoration after client hardware breakdown or loss, lower capital investment in and extended useful life for client computers, consistent performance, centralized control and enforcement of security policies, and the ability to keep sensitive corporate or government information from leaving the data center. Progent's Citrix XenDesktop consultants and Citrix XenApp specialists can assist your IT staff to evaluate, pilot, deploy, manage, and troubleshoot Citrix virtual Windows desktop technology and can help you manage and support additional virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V integration.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) consultants and data leakage protection consultants can assist organizations to configure Progent's ProSight Email Guard Security Gateway to enforce specified content security policies for scanning the content of email messages and attachments and blocking users from sending sensitive or unauthorized data or spam. ProSight Email Guard's email content filtering solutions can also help organizations avoid being blacklisted and keep compliant with industry privacy standards and regulatory requirements like HIPAA and Sarbanes-Oxley. Learn more about Progent's complete ProSight series of affordable network management outsourcing services for small businesses.

NetWare vSphere and vCloud Integration and Troubleshooting
Progent offers the assistance of a certified VMware VCDX consultant to help you plan, deploy, administer and troubleshoot VMware vSphere-based virtualization solution for on-premises datacenters, private and public clouds, or hybrid cloud deployments. Progent's VMware vSphere and NSX consulting team offer world-class expertise for installing and integrating VMware Site Recovery Manager and VMware's NSX network virtualization platform for disaster recovery. Progent offers in-depth experience of VMware vCloud Director (vCD), VMware vRealize Automation (vRA), vRO and vCloud used for administering private and public cloud and hybrid cloud environments that deliver maximum uptime, fault tolerance, and application mobility.

Remote Support for Windows and Cisco-based Networking Environments
Progentís Technical Response Center offers expert remote technical support for Microsoft and Cisco-based systems Nationwide. Progent's certified engineers have the knowledge and experience to help you to analyze and resolve tough network problems quickly and cost effectively. The scope of information technology expertise offered by Progent's team of consultants makes it possible to escalate even the toughest problems to appropriate specialists as required. Whether you need one-time phone support and online troubleshooting or continuing access to a Helpdesk Call Center, Progent's engineers can provide your small business with enterprise-level expertise without the high cost and administrative hassle of running a big in-house support organization.

The Progent Test Lab at the Herakles/Quality Technology Services Data Center
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento, California has a variety of dedicated servers and network support equipment intended to be utilized remotely or on premises to accommodate system testing, evaluations, performance testing, forensics, business continuity simulation, training, and additional purposes to help Progent's customers succeed with large-scale projects.

Microsoft Data Protection Manager Help
System Center 2016 Data Protection Manager offers small to medium-size businesses automatic backup and easy restore functions for Microsoft-based environment. SCDPM 2016 offers application-sensitive backup for critical platforms such as SQL Server, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft certified SCDPM 2016 consultants can assist you to plan, deploy, administer, and troubleshoot an enterprise-wide backup/recovery system powered by Data Protection Manager 2016. Progent can help you to upgrade from a previous version of Data Protection Manager or from an outdated system, and Progent can tune your DPM 2016 environment for on premises, colocated, cloud-based or hybrid deployments. Progent offers online or onsite support and can deliver as-needed expertise to help you through challenging issues or deliver end-to-end project management or co-management support to make sure you complete your SCDPM 2016 deployment on time and within your budget.

64-bit Processing Migration Support Services
Progentís 64-bit upgrade support specialists can assist your organization to update your application servers and workstations efficiently from 32 to 64 bits. Progent can help you to calculate the costs and benefits of migrating to 64-bit computing, plan a cost-effective upgrade process that reduces operational disruptions, and offer responsive remote help to aid your company to configure 64-bit software and applications on your existing hardware. Progent's Microsoft Gold certified computing consultants can help you to install the 64-bit editions of Microsoft products like Windows Server 2008, Exchange Server, Microsoft Windows 7, and Office Excel.

Microsoft Windows Server 2016 Hyper-V Hybrid Cloud/On-premises Solutions
Windows Hyper-V 2016 incorporates key technologies initially designed for and refined on Azure, one of the world's biggest public clouds. This pedigree dramatically enhances the ability of Microsoft's Windows Server platform to support private cloud and hybrid cloud/on-premises deployment models by improving security, uptime, expandability, manageability, dependability and recoverability. Progentís Microsoft Gold-certified Windows Server 2016 Hyper-V consulting team can assist you to evaluate the benefits of Hyper-V 2016 for your organization, configure pilot systems to verify the ability of Hyper-V 2016 to support your critical applications, design an efficient network architecture for a cloud-centric or hybrid installation, create and execute a non-disruptive migration plan, educate your IT management and support personnel, and provide as-needed consulting and debugging support to ensure that your Hyper-V 2016 solution gives you the highest possible business value.

Citrix XenServer Virtualization Consulting
Progent's Citrix certified XenServer virtualization engineers can assist you to understand the business benefits of XenServer as well as other Citrix platforms, and can help your IT organization to plan, validate, implement, troubleshoot, and support a Citrix XenServer installation. Progent can also assess your existing Citrix technology deployment and show you how to optimize consolidation, performance, protection, availability, and recoverability.

Microsoft Dynamics GP Programming and Support
Progent can provide a Dynamics GP (formerly Great Plains) consulting professional to help you to support and improve your Microsoft Great Plains-based management information solution. Progent can also assist you to plan and deploy an efficient Dynamics GP migration from a legacy system so that you retain your information, increase your protection, extend your financial reporting and analytics, take full advantage of Microsoft Office compatibility, and reduce business impacts by designing and completing an efficient upgrade strategy.

Exchange 2013 Upgrade Support
Progent offers comprehensive Exchange 2013 migration support services including cost/benefit analysis, outsourced or co-sourced project management services, site analysis, cost estimates of new software and equipment required, preparing your Active Directory forest and its domains to work optimally with your Exchange 2013 solution, configuring Database Availability Groups that provide maximum availability to your mailbox servers, pilot verification at a client's location or at Progent's testing lab, managing transitional coexistence between Microsoft Exchange 2013 and previous editions of Exchange, implementation of the production Exchange environment, decommissioning the previous servers, and webinar training for customer's support group and users.

Talk to a Progent Computer Consultant
To learn how to contact a Progent computer support expert for remote or on-premises assistance in , call 1-800-993-9400 or go to Remote Network Support.

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