Les Kent has a 25-year history of effective technology integration, corporate administration, sales, and operations. He has shown a talent for creating elegant IT solutions in his roles as as a system designer, software developer, project manager, deployment consultant, and troubleshooter for small companies, new ventures, and major corporations.


Additional Topics of Interest

Call Center Remote Support Services
Denver, CO Virtual Help Desk Remote Consulting

Progent's Microsoft and Cisco authorized Consultants provide several service programs to help medium-size and large businesses create an efficient and successful in-house Computer Support Helpdesk. Progent's consulting services include ROI analysis, process analysis and improvement, executive reporting, training of internal staff, and documentation of procedures. Progent's Software Evaluation and Integration Services help businesses analyze the numerous high-quality Help Desk application programs available and decide what packages may be too expensive, miss critical features, or align poorly with your company's corporate culture. Progent also provides short-term staffing for businesses who want to reinforce their in-house Help Desk team for special projects or to fill in for vacationing or incapacitated personnel.

MS SQL 2008 On-site Support
SQL Server 2008 Technology Consulting Services Walnut Creek

SQL Server 2008 delivers powerful, standardized tools to IT experts and information workers, reducing the difficulty of designing, integrating, managing, and accessing company information and database programs in environments ranging from mobile devices to corporate information networks. The complexity and interconnectivity requirements of Microsoft SQL Server 2008 require a network consultant with hands-on expertise and broad knowledge in designing and deploying information-based, end-to-end business IT solutions. The knowledge and experience of Progent's Microsoft-certified technical team, with an average of over 10 years of professional work supporting Microsoft integration, assures you success in designing, deploying and managing Microsoft SQL Server 2008 applications that are well integrated with the Microsoft .NET platform.

MOM 2005 Case Study
Alabama MOM Case Studies

Before Progentís MOM-based solution, system issues were handled reactively, after workers were impacted by them. With the benefit of proactive, computer generated warnings and trend analyses sent by Microsoft Operations Manager, Progent can now anticipate server troubles before they grow to be serious enough to impact network uptime. Thanks to MOM, Progent can resolve incipient problems before clients know that the problems exist. Progent has background with MOM 2005 and MOM 2000 to offer small business IT systems enterprise-class service continuity, security and productivity.

Information Technology Consulting Group for Remote Support
Wisconsin Consulting Team

If your company does not require immediate online help but you think you will require assistance with your network soon, you can conserve time and expenses and ensure that the right IT skill will be ready when you want it by contacting a Progent sales specialist and registering as a client. For more information, phone 800-993-9400 or send email to information@progent.com.

Computer Consulting Companies for Kentucky
Tennessee Technicians

Progentís Technical Response Center provides low-cost nationwide after-hours online help for networks powered by Windows and Cisco products and technologies. Progent's Microsoft and Cisco-qualified service experts offer extended hours phone support and online secure network access to troubleshoot and repair network problems quickly and economically.

White Paper for IT Outsourcing and Co-sourcing
Whitepapers for IT Outsourcing and Co-sourcing Milpitas

Progentís IT outsourcing services offer economical network support for mid-size businesses. Whether it involves planning network infrastructure, creating an internal Help Desk or outsourcing a one, rolling out an updated e-mail system, monitoring your network, or developing an on-line eCommerce application, outsourcing your network engineering services can smooth out expenses and minimize risks, allowing network service expenses to increase in a more moderate and controlled fashion than is feasible by amassing a bulky, all-purpose in-house IT organization. Progentís Outsourcing White Paper and datasheets explain how Progent can help you build a secure and robust system architecture for your critical Windows-powered business software such as Windows Server 2008, Exchange Server, and Microsoft SQL Server.

SCCM 2012 Reporting Professionals
Online Technical Support

Progent can help your business to plan for, implement, and operate System Center 2012 R2 Configuration Manager (SCCM 2012). Progent can assist you to upgrade smoothly to Configuration Manager 2012 from an older device and application management platform or assist you to modify your current SCCM 2012 ecosystem to support your evolving IT needs. In addition, Progent can help you to build an infrastructure that fully supports SCCM 2012 by providing advanced consulting support for related Microsoft platforms such as Active Directory Domain Services (ADDS), SQL Server and SQL Server Reporting Services (SSRS), and IIS.

VMware Site Recovery Manager and NSX Integration Consultancy
VMware Site Recovery Manager and NSX Consulting Services in Petaluma

VMware's popular Site Recovery Manager is an extension to VMware vCenter that lets you orchestrate, automate and test a consistent workflow for recovering services rapidly after a breakdown. Site Recovery Manager supports centrally controlled and automated recovery, application mobility, plus non-intrusive site migration, failback and re-protect. SRM also allows non-disruptive testing for disaster recovery, updates and patches and can produce audit reports to verify full service restoration, validate SLAs and demonstrate compliance. Progent offers the skills of a VCDX certified VMware SRM consultant to assist your organization to design, configure, test and manage a disaster recovery system powered by VMware SRM.

Mac and Cisco Consultant Services
Vacaville, CA iPad Connectivity Support Outsourcing

Progent's Mac networking engineers can assist you with a wide array of system infrastructure areas including system architecture, off-site and mobile connectivity, internetwork communication, security, and new technologies such as Voice over IP and high-speed wireless networking. For business networks built exclusively on Mac OS X or for systems incorporating a combination of Mac, Linux and Windows powered servers and desktops, Progent has the knowledge and depth to deal with the challenge of planning, configuring, and maintaining a system infrastructure that is robust, secure, efficient and supportive of your business objectives. Progent can show you how to deploy Appleís Xserve enterprise servers, Apple's Xserve RAID non-stop storage products, and Xsan SAN solution. Progent can also give you access to skilled experts to help you with Cisco routers and switches.

Solaris Technology Professional
Local NetBSD IT Consulting Colorado Springs, Colorado

Progent's UNIX family support services provide small companies and developers help with administering and supporting UNIX, Linux or Solaris systems that coexist with Microsoft-based technology. Progent can give your organization access to UNIX consultants, support professionals certified by Microsoft and Cisco, and security experts with CISSP certification. This wide array of experience provides you with a convenient one-stop source to show you how to create and maintain a protected and robust mixed-platform network and communications infrastructure that supports UNIX and Microsoft coexistence by integrating Windows with popular versions of UNIX such as Mac OS X, Sun Solaris, AIX, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or major Linux platforms such as RedHat, SuSE, Debian-GNU and Mandrake.

Small Business Business Computer Server Companies
Microsoft, Cisco and Security Certified Experts Small Office Assessment

For small companies interested in Progent's network support outsourcing, design expertise, or technical support services, call 800-993-9400 or e-mail information@progent.com.

Service Reports IT Consultants
Network Engineer for Service Reporting

Progent has developed a sophisticated service reporting system that records and organizes complete documentation for all delivered support activities. Unlike many independent consultants or small support organizations who offer minimal documentation or details of services done, every service delivered by Progent is tracked by comprehensive documentation. Every Progent staff member has use of the support documentation sent by every staff member to each customer. The practice of detailing and organizing service activity results in more effective service and eliminates a slew of typical problems such as when a service customer is virtually held hostage to a consultant who refuses to let go of vital service information.


















© 2002- 2017 Progent Corporation. All rights reserved.