Additional Topics of Interest

Microsoft SQL Server Support Services
Consulting in Omaha, NE

SQL Server 2000 is a complete, web-aware database and data analysis package that opens the door to the rapid creation of a new generation of high-end applications that can give your company a critical competitive advantage. SQL Server features core support for XML and the ability to communicate across the Internet and beyond the firewall. The experience of Progent's Microsoft-certified SQL Server 2000 engineers, with an average of more than over 10 years of background supporting Microsoft integration, assures you success in designing, deploying and administering Microsoft SQL Server solutions that are seamlessly connected with other applications powered Microsoft's .NET environment.

Symantec VelociRaptor Evaluation
Consultant for Symantec VPN

Progent's Symantec experts can help you support older releases of Symantec Firewall and VPN products such as the Symantec Raptor and VelociRaptor line or help you upgrade to newer technology from Symantec or other vendors. Progent can also help you create and implement a complete security strategy that can include Firewall/VPN devices and software, outsourced security and virus defense services, server and application monitoring software, and documented policies and processes. Progent has the skill to be your one-stop resource for on-going technical support, administration, education, and security consulting.

IT Consulting Company for Microsoft Office 2000
IT Consulting Firms for Microsoft Office 2003 Wyoming

Progent’s IT outsourcing services offer budget-friendly computer support for small organizations. Whether it involves designing network infrastructure, setting up an in-house Help Desk or using an outside one, deploying a new e-mail system, monitoring your network, or creating an on-line eCommerce solution, outsourcing your network technical services can contain costs and minimize risks, allowing network support budgets to grow in a more moderate and controlled fashion than is feasible by assembling a large, knowledgeable in-house IT staff. Progent’s Outsourcing White Paper and flyers explain how Progent can help you create a secure and highly available system architecture for your critical business software powered by Microsoft Windows including Microsoft Office XP, Office 2003, and Office 2000.

IT Services for Cisco IP PBX
Cisco AVVID VoIP Network Engineer in Corpus Christi

Progent’s Cisco Voice Over IP professionals can provide experienced planning, deployment and troubleshooting help for Cisco VoIP products. Cisco AVVID platform provides the infrastructure and feature set for building a seamless integrated network that can manage voice, video, and data traffic at the same time. AVVID offers this capability while maintaining a high level of network uptime, Quality of Service, and protection. Key benefits of IP communications solutions based on Cisco AVVID VoIP architecture include a versatile, interoperable migration strategy that allows you to select IP Communications solutions that address your existing needs, while providing a smooth path for speeding up IP deployment, QoS structures that help deliver high voice quality through tight control of delay, loss and jitter, and network administration products that support system administration, operations, troubleshooting, set up, fault tracking, and element management. Progent’s Cisco-certified technology consultants can show you how to design a robust VoIP phone system built around Cisco IP PBX and Cisco IP Telephony products. Progent’s VoIP experts can show you how to select and install Cisco software that makes sense for your small or mid-size business, such as Cisco Unity, Cisco Unity Express, Cisco CallManager, or Cisco CallManager Express.

Service Reporting Consultant
Service Reports Computer Consulting in Birmingham

Progent has developed a sophisticated service reporting system that stores and formats complete documentation for all billed support activities. Unlike many independent consultants or local service firms who offer scant documentation or details of services performed, every service delivered by Progent is accompanied by comprehensive documentation. Each Progent staff member has access to the service documentation sent by every staff member to every customer. The discipline of detailing and organizing service records allows more effective service and eliminates a variety of typical misfortunes such as when a service customer is virtually held hostage to a consultant who refuses to release vital service information.

Illinois IT Manager
Tech Support Outsource

Progent’s National Support Center provides national remote troubleshooting for Windows and Cisco-based small business IT networks. Progent's Microsoft and Cisco-qualified support professionals offer phone help and remote secure computer access to isolate and repair network problems quickly and affordably. The breadth of technical experience available from Progent's staff of nationwide support engineers makes it possible to escalate even the most difficult problems to qualified specialists as needed.

Windows 2008 Server Troubleshooting
Microsoft Certified Expert Engineer in Woburn, MA

Progent's Microsoft-certified professionals can help you to calculate the advantages of Windows Server 2008 for your business, create test programs and migration strategies, install Windows Server 2008 with your IT infrastructure and workload, educate your support staff how to use new administration utilities, and deliver ongoing consulting and support via low-cost options such as Help Desk support and remote technical support.

Microsoft SQL Server Integration
SQL Server Reporting Services Technical Consultant Milwaukee

SQL Server 2005 offers indispensable, familiar tools to IT professionals as well as to information workers, lessening the difficulty of creating, integrating, administering, and using company data and analytical applications in environments ranging from mobile devices to enterprise information systems. The sophistication and integration requirements of Microsoft SQL Server 2005 call for an IT consultant with hands-on experience and broad knowledge in designing and deploying data-driven, end-to-end business technology applications. The expertise of Progent's Microsoft-certified engineering staff, with an average of more than 10 years of background supporting Microsoft technology, assures you success in planning, configuring and supporting Microsoft SQL Server 2005 solutions that are well integrated with the Microsoft .NET environment.

Apple Macintosh with Windows Troubleshooting
OS X and Windows Support and Integration in Livermore, CA

Microsoft Office for Mac allows Apple Macintosh users to run the world's most familiar business applications. Progent's Apple-certified Macintosh consultants can show you how to set up Mac Office on a mixed-platform environment that incorporates Apple OS X and Windows-powered platforms so that Macintosh users can take advantage of the latest capabilities of Word, Excel, PowerPoint and Entourage in order to share data and network resources with co-workers who run Windows. Progent's engineers have experience with both Mac and Windows technology and can support networks that combine Mac with Microsoft Windows systems with extensive resource sharing, or environments which intentionally restrict collaboration between Mac and Windows systems.

Microsoft Solutions Framework Project Methodology Technician
Network Consulting Experts

In performing IT tasks for enterprise customers, Progent uses a structured methodology driven by specified milestones in order to meet budgetary, scheduling and technical goals while minimizing productivity disruption. Progent's Enterprise Services Methodology utilizes accepted project management standards based on the best practices defined by the Microsoft MSF methodology which includes requirements definition, architecture recommendations, test models, design adjustments, and expert implementation. All facets are recorded to provide a detailed description of IT services performed and to assist in ongoing network maintenance.

UNIX Consulting
IT Services

If your company runs a Sun Solaris environment or a multi-OS network, Progent's CISM, CISSP and ISSAP-qualified consultants can help your entire organization in a wide array of security topics such as security management practices, security architecture and models, access control systems and techniques, software development security, business processes security, physical security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP stipulate the basic skills and international standards of performance that information security professionals are expected to master. These accreditations give IT management the assurance that those who have achieved their CISM or CISSP certification have the experience and theory to offer world-class security management and engineering help.

Microsoft ISA Server Support Outsourcing
Network Engineer Wyoming

Progent's Microsoft-certified ISA Server 2006 consultants can assist you to design, install, and manage a configuration of ISA Server 2006 on your information system that delivers the firewall protection, speed and manageability that your business needs.