If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Comprehensive IT Outsourcing
    Progent's IT outsourcing offers UNIX and Linux software developers contact with skilled consulting engineers to maintain and manage your business network while avoiding the cost and hassle of keeping your own in-house network support team. Progent's network support outsourcing services enables UNIX, Linux, and Solaris developers to concentrate on core business projects while at the same time enjoying the benefits of expert IT services. Progent has released a Small Business Network Support Outsourcing White Paper that explains how outsourcing can cut expenses and enhance productivity.

  • Virtual Server Infrastructure
    Progent can help you to cut the proliferation of server hardware and leverage your investment in high-availability technology by configuring a virtual infrastructure with technology including VMware Server. A virtual infrastructure permits UNIX and Linux software developers operating in a predominantly Microsoft Windows environment to consolidate expensive network investments by partitioning servers into secure, logical segments that are easy to administer and can affordably and securely support a variety of development platforms including UNIX, Linux, and Solaris. Progent's network consulting professionals can show you how to set up robust physical and virtual network architectures that are ideal for producing and validating commercial-quality applications.

  • Online and on-premises Support and Troubleshooting
    Progent's nationwide online technical support and repair services are well suited for UNIX, Linux, and Sun Solaris product developers working in a mainly MS Windows network. Online IT help provides optimum return for your information technology budget. Advanced online access technology and skilled technicians and engineers allow Progent to solve the majority of IT issues without wasting time and expense by traveling to your location. Telephone-based support can be escalated to onsite consulting support and repair if necessary, but in most of situations your IT problems can be remediated over the phone or via a combination of telephone help and remote network analysis. Progent's on-site service is offered in Northern California and in major cities throughout the U.S.

  • 24x7 Monitoring Services
    Progent's 24x7 network management service packages are centered on Microsoft System Center Operations Manager, state-of-the-art software that proactively tracks key network servers to identify incipient problems before they cause downtime. MS Operations Manager continually scans event logs from critical servers, then organizes and analyzes these system events according to an extensive IT support database. When System Center Operations Manager detects an anomaly, it launches special remedial scripts or issues alarms to warn selected service technicians. Microsoft System Center Operations Manager also produces historical summaries so you can determine the vitality of your information network.

  • Help Desk Services
    Progent's Help Desk Outsourcing Services are intended for businesses who must operate within a modest information technology budget but who require immediate contact with a Call Center with expert telephone assistance and full escalation capability. Key features include help desk phone service for desktop support and network repair, safe online connectivity to allow Progent's technical specialists to see exactly what your clients see so they can resolve issues quickly, and expert prioritization and problem escalation.

If you are a UNIX and Linux product developer who requires full-service network assistance for a predominantly Microsoft Windows environment, contact Progent at 800-993-9400 or see Contact Progent.

Progent's Support for UNIX-family Systems
Progent's UNIX support experts offer small businesses and software developers assistance with managing and servicing UNIX/Linux/OS X-based systems that may operate alongside Microsoft-based environments. Progent offers your company contact with UNIX support professionals, authorized Microsoft consultants, Cisco CCIEs, and security specialists certified by CISSP and CISM. This broad array of knowledge offers you a readily available one-stop resource to assist you to create and manage a protected and robust cross-platform connectivity and communications infrastructure that incorporates Microsoft Windows with popular versions of UNIX such as: Apple Mac OS X, Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or major Linux variants such as RedHat Linux, SUSE, Debian-GNU and CentOS, Ubuntu Linux, Mandriva Linux, PCLOS, fedora, and Gentoo.

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