If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Full-Service IT Outsourcing
    Progent's network support outsourcing service gives UNIX, Linux, and Sun Solaris product developers access to expert consulting professionals to support and manage your IT network without the cost and hassle of maintaining a large in-house network support staff. Progent's information technology outsourcing allows UNIX, Linux, and Solaris developers to concentrate on strategic business projects while still having the advantages of high-quality computer services. Progent has released a Small Company Information Technology Outsourcing White Paper that summarizes how outsourcing can conserve budgets and improve operational efficiency.

  • Virtual Infrastructure
    Progent can help you to cut the proliferation of physical servers and leverage your investment in non-stop technology by configuring a virtual infrastructure with products such as VMware. A virtual server architecture allows UNIX and Linux product developers working in a predominantly Microsoft Windows environment to consolidate costly computing resources by partitioning servers into protected, isolated components that are easy to administer and can affordably and safely support a mix of developer operating systems including UNIX, Linux, and Sun Solaris. Progent's network consultants can assist you to create reliable physical and virtual network architectures that are ideal for developing and testing commercial-quality software products.

  • Remote and On-site service and Troubleshooting
    Progent's nationwide remote support and troubleshooting services are well suited for UNIX, Linux, and Solaris developers operating in a predominantly Microsoft Windows environment. Remote IT help offers maximum return for your information technology budget. Advanced remote access utilities and skilled service specialists and engineers combine to enable Progent to handle most IT issues without wasting time and expense by going to your location. Telephone-based help can be upgraded to in-person consulting support and troubleshooting if necessary, but in most of situations your IT issues can be remediated over the phone or through a mix of phone support and online access. Progent's on-premises service is available in the San Francisco Bay Area and in major cities across the United States.

  • 24x7 Monitoring Services
    Progent's round-the-clock network support services are based on System Center Operations Manager 2007, state-of-the-art software that proactively observes key network servers to identify potential trouble spots before they cause network crashes. Microsoft System Center Operations Manager continually scans event archives from strategic servers, then filters and analyzes these system phenomena according to a comprehensive IT support database. When MS Operations Manager 2007 uncovers a problem, it runs special corrective routines or issues alarms to warn predetermined service personnel. Microsoft System Center Operations Manager 2007 also produces trend summaries so you are able to track the health of your information system.

  • Help Desk Call Center Services
    Progent's Help Desk Call Center Outsourcing Services are intended for companies who must operate within a modest IT budget but who need immediate access to a Help Desk with efficient phone assistance and full escalation support. Key features include help desk call center phone assistance for desktop support and network troubleshooting, safe remote access to allow Progent's technical specialists to observe exactly what your clients experience so they can fix issues quickly, and intelligent prioritization and escalation.

If you are a UNIX, Linux, or Sun Solaris developer who needs comprehensive network support for a mostly MS Windows system, phone Progent at 800-993-9400 or visit Contact Progent.

Progent's Help for UNIX Environments
Progent's UNIX support services provide small companies and developers help with administering and maintaining UNIX/Linux/OS X-based systems that may coexist with Microsoft technology. Progent offers your organization access to UNIX technical experts, authorized Microsoft consultants, Cisco-certified CCIEs, and security specialists accredited by CISM. This broad range of expertise gives your company a readily available single source to assist you to build and manage a protected and resilient cross-platform network and communications solution that incorporates Windows with popular derivatives of UNIX such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX or major Linux variants including RedHat, SUSE, Debian-GNU and CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo Linux.
















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