If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Full-Service Information Technology Outsourcing
    Progent's IT outsourcing offers UNIX, Linux, and Solaris developers contact with highly-skilled IT professionals to support and administer your IT network without the cost and hassle of keeping a large in-house network support staff. Progent's information technology outsourcing services allows UNIX, Linux, and Solaris developers to focus on strategic business initiatives while at the same time having the benefits of expert IT services. Progent has released a Small Company IT Outsourcing White Paper that summarizes how outsourcing can conserve budgets and enhance operational efficiency.

  • Virtual Server Infrastructure
    Progent can show you how to minimize server hardware and leverage your company's investment in fault-tolerant technology by configuring a virtual server infrastructure with products including VMware. A virtual infrastructure allows UNIX, Linux, and Solaris software developers operating in a predominantly MS Windows environment to maximize the efficiency of expensive network resources by partitioning servers into protected, isolated segments that are simple to administer and can economically and securely support a mix of development platforms including UNIX and Linux. Progent's expert consultants can help you set up robust physical and virtual network architectures that are optimized for developing and validating commercial-quality software products.

  • Remote and on-premises service and Troubleshooting
    Progent's nationwide urgent support and troubleshooting services are well suited for UNIX and Linux product developers operating in a predominantly Microsoft Windows environment. Remote network consulting provides optimum return for your IT budget. Sophisticated online support tools and skilled service specialists and engineers combine to enable Progent to resolve most network problems without squandering time and expense by going to your site. Telephone-based support can be upgraded to onsite consulting support and repair if needed, but in most of situations your network issues can be remediated by telephone or via a mix of telephone support and remote access. Progent's on-premises service is available in Northern California and in key cities throughout the U.S.

  • 24x7 Monitoring
    Progent's 24x7 network management services are centered on System Center Operations Manager, advanced software that proactively watches vital servers to detect potential problems before they cause network crashes. Microsoft Operations Manager 2007 continually scans event archives from strategic servers, then filters and evaluates these system phenomena according to a comprehensive support database. When System Center Operations Manager 2007 detects a problem, it executes appropriate corrective routines or issues alarms to warn predetermined support technicians. System Center Operations Manager 2007 also produces trend summaries so you are able to determine the health of your information network.

  • Help Desk Call Center Services
    Progent's Contact Center Outsourcing Services are designed for companies who must operate within a modest information technology budget but who require fast contact with a Help Desk Call Center with expert telephone assistance and complete escalation capability. Key components include help desk telephone service for desktop help and network troubleshooting, secure online connectivity to permit Progent's technical experts to observe exactly what your customers see so they can resolve problems rapidly, and intelligent prioritization and escalation.

If you are a UNIX, Linux, or Sun Solaris product developer who requires comprehensive network support for a predominantly Microsoft Windows environment, call Progent at 800-993-9400 or go to Contact Progent.

Progent's Help for UNIX-based Networks
Progent's UNIX-family support services offer small businesses and product developers help with administering and servicing UNIX/Linux/Mac-based systems that may coexist with Microsoft-based technology. Progent provides your business the services of UNIX technical experts, authorized Microsoft engineers, Cisco CCIEs, and security experts accredited by CISSP and CISM. This broad array of knowledge offers you a readily available single resource to help your business to create and manage a safe and reliable multi-vendor network and communications infrastructure that combines Windows with popular derivatives of UNIX including: macOS and OS X , Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or important Linux versions including RedHat, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu, Mandriva Linux, PCLOS, fedora, and Gentoo Linux.
















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