If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Full-Service Network Support Outsourcing
    Progent's IT outsourcing service gives UNIX, Linux, and Solaris software developers contact with skilled consulting engineers to support and manage your IT network while avoiding the cost and distraction of keeping a large in-house network support staff. Progent's network support outsourcing enables UNIX, Linux, and Solaris developers to concentrate on strategic competitive initiatives while at the same time enjoying the advantages of high-quality IT support. Progent has produced a Small Company IT Outsourcing White Paper that explains ways that outsourcing can save money and improve productivity.

  • Virtual Server Infrastructure
    Progent can help you to cut the proliferation of server hardware and maximize your investment in high-availability products by designing a virtual architecture with products including VMware. A virtual infrastructure allows UNIX and Linux product developers operating in a mostly Microsoft Windows environment to maximize the efficiency of expensive network investments by partitioning physical servers into secure, isolated components that are simple to manage and can affordably and securely accommodate a mix of development operating systems such as UNIX, Linux, and Sun Solaris. Progent's expert consulting professionals can show you how to create robust physical and virtual system infrastructures that are optimized for developing and testing commercial-quality applications.

  • Online and On-site service and Repair
    Progent's nationwide urgent help and troubleshooting services are well suited for UNIX, Linux, and Sun Solaris software developers operating in a predominantly MS Windows network. Online network consulting offers optimum leverage for your IT budget. Sophisticated remote access utilities and experienced technicians and engineers combine to enable Progent to resolve most network issues without wasting time and expense by traveling to your location. Telephone-based help can be escalated to in-person technical service and repair when necessary, but in most of cases your IT issues can be dealt with by telephone or via a mix of telephone help and online connectivity. Progent's on-premise support is offered in Northern California and in key cities throughout the United States.

  • Network Monitoring Services
    Progent's 24x7 network management services are based on Microsoft Operations Manager, advanced software that proactively monitors vital servers to identify potential trouble spots before they result in network crashes. Microsoft System Center Operations Manager automatically examines event logs from critical servers, then filters and evaluates these network phenomena according to an extensive support database. When System Center Operations Manager 2007 detects a problem, it executes appropriate corrective routines or issues alarms to warn selected service personnel. MS Operations Manager 2007 also generates trend summaries so you are able to track the vitality of your IT network.

  • Help Desk Services
    Progent's Help Desk Outsourcing Services are intended for organizations who must work within a modest IT budget yet who need fast access to a Help Desk Call Center with efficient telephone assistance and complete escalation support. Key features include help desk telephone assistance for desktop help and network repair, secure remote access to allow Progent's technical experts to see exactly what your customers experience in order to fix problems rapidly, and intelligent prioritization and problem escalation.

If you are a UNIX, Linux, or Sun Solaris software developer who requires comprehensive network support for a predominantly MS Windows system, phone Progent at 800-993-9400 or email linux-help@progent.com.

Progent's Help for UNIX Environments
Progent's UNIX-family consulting services offer small companies and product developers help with managing and maintaining UNIX, Linux, or Solaris systems that can operate alongside Microsoft technology. Progent provides your organization contact with UNIX support experts, authorized Microsoft engineers, Cisco-certified CCIEs, and security experts certified by CISSP and CISM. This wide range of knowledge gives you a convenient one-stop source to help your business to build and support a secure and robust cross-platform network and communications solution that blends Microsoft technology with leading variants of UNIX including: Apple Mac OS X, Solaris, IBM AIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or important Linux variants including RedHat, SUSE, Debian GNU/Linux and CentOS Linux, Ubuntu, Mandriva Linux, PCLOS, fedora Linux, and Gentoo.















© 2002-2009 Progent Corporation. All rights reserved.
More topics of interest: