If your company is developing Linux products in an environment that includes Microsoft Windows-powered servers, PCs and applications, Progent can provide IT outsourcing and network management support so that your network stays productive while allowing you the freedom to concentrate on strategic business issues. Through the use of automated and proactive system monitoring tools and delivering both remote and in-person support services as necessary, Progent represents an economical way for developers to manage a high-productivity information system that offers dependability, security, and efficiency.

Progent's services to support Linux developers include:

  • Full-Service IT Outsourcing
    Progent's information technology outsourcing service offers UNIX and Linux software developers access to highly-skilled consulting engineers to maintain and manage your business network without the expense and distraction of keeping your own in-house network support team. Progent's information technology outsourcing services allows UNIX, Linux, and Solaris developers to concentrate on strategic business projects while still having the benefits of high-quality computer services. Progent has produced a Small Company Information Technology Outsourcing White Paper that explains ways that outsourcing can save money and enhance productivity.

  • Virtual Infrastructure
    Progent can show you how to consolidate physical servers and maximize your investment in fault-tolerant products by configuring a virtual server infrastructure with products including VMware Server. A virtual server architecture allows UNIX and Linux product developers working in a predominantly Windows environment to maximize the efficiency of costly network investments by dividing servers into secure, isolated components that are easy to administer and can affordably and securely accommodate a variety of development platforms including UNIX, Linux, and Solaris. Progent's network consulting professionals can show you how to set up robust physical and virtual system infrastructures that are optimized for developing and validating new applications.

  • Remote and in-person service and Troubleshooting
    Progent's nationwide urgent support and repair services are well suited for UNIX, Linux, and Sun Solaris developers operating in a mostly Windows environment. Online network consulting offers maximum return for your information technology budget. Sophisticated remote access tools and skilled service specialists and consultants combine to enable Progent to resolve the majority of network problems without wasting time and money by going to your location. Phone-based support can be upgraded to in-person technical service and troubleshooting if needed, but in most of situations your network problems can be dealt with over the phone or via a mix of phone support and online access. Progent's in-person service is available in Northern California and in major cities throughout the U.S.

  • 24x7 Monitoring Services
    Progent's round-the-clock network support services are centered on Microsoft System Center Operations Manager, state-of-the-art software that intelligently tracks key network servers to identify incipient problems before they cause system failure. Microsoft System Center Operations Manager continually examines event logs from critical servers, then organizes and analyzes these network phenomena according to an extensive IT support database. When MS Operations Manager 2007 detects a problem, it executes appropriate remedial scripts or generates alerts to warn selected support technicians. MS Operations Manager also produces trend reports so you are able to determine the vitality of your information system.

  • Help Desk Services
    Progent's Help Desk Call Center Outsourcing Services are designed for businesses who have to operate within a limited information technology budget but who need fast contact with a Help Desk Call Center with efficient phone assistance and complete escalation support. Important components include help desk call center phone assistance for PC help and network repair, safe online access to permit Progent's technical specialists to see precisely what your clients see in order to resolve issues rapidly, and expert prioritization and escalation.

If you are a UNIX and Linux software developer who needs comprehensive network assistance for a predominantly Microsoft Windows environment, phone Progent at 800-993-9400 or go to Contact Progent.

Progent's Consulting Services for UNIX-based Systems
Progent's UNIX support services provide small businesses and product developers assistance with administering and servicing UNIX/Linux/Mac-based systems that may operate alongside Microsoft technology. Progent offers your business access to UNIX support experts, certified Microsoft consultants, Cisco-certified CCIEs, and security specialists certified by CISM. This broad range of expertise offers your company a readily available one-stop source to help you to create and manage a protected and reliable multi-vendor network and communications solution that blends Microsoft Windows with popular variants of UNIX such as: Apple macOS and OS X , Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or important Linux variants such as RedHat, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora, and Gentoo.

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