Mac OS X, Linux, Solaris Expertise Linux Integration and Support: Support Services for Linux Software Developers
If your company is developing Linux-based applications in an environment that includes Windows-based servers, desktops, and office applications, Progent can provide full-service network support outsourcing that allows you to concentrate on your field of strategic expertise without the constant distraction of maintaining your business network. Through the use of smart server monitoring and by delivering online and on-site assistance when your business needs it, Progent represents an affordable alternative for maintaining an information network that provides high reliability, protection, and efficiency. Progent's UNIX/Linux developer assistance services feature full-service network support outsourcing, virtual server infrastructure, remote and in-personsupport and troubleshooting, proactive network monitoring, and help desk call center services.
Progent’s team of Microsoft and Cisco certified consultants average longer than ten years of real-world professional background, at the front lines of IT service, executing a wide range of IT projects for an extensive mix of clients. Every Progent support professional shares a proven collection of personal best practices that are incorporated into shared best practices training that Progent teaches its support personnel. This guarantees that you get not just expert technical skills, but also a consultant with field-tested approaches for applying technical knowledge to repair real-world IT problems quickly.
Progent can provide companies in Northern California and select cities nationwide with consultants to help deploy Microsoft Project, integrate the program with popular applications such as Microsoft Outlook and Excel, and provide 1-on-1 training. Progent's engineers can help your business plan and support a secure, reliable network and communications infrastructure to run your MS Project tasks. Progent can also help enable corporate project management success by setting up MS Project Server.
Server growth puts pressure on IT budgets and management resources. Server reduction via a virtual architecture offers lower total cost of ownership of hardware and quicker return on investment, more efficient use of physical computers, streamlined operations, increased system uptime, and easier management. Typical usage scenarios for virtual servers include resource consolidation, low-cost platforms for mission-critical legacy software running on obsolete operating systems, and inexpensive isolation of program development or evaluation systems from on-line systems.
Progent offers a variety of data communications packages from leading carriers such as AT&T, Broadwing, and NextWeb. Data transport technologies offered through Progent include ISDN, DSL, Frame Relay, Full or Fractional T1, ATM, DS3, plus fixed and moving wireless. Progent can help you with all aspects of creating and implementing a cost-effective data communications solution that optimizes the business value of your computer network. Progent can also offer support services ranging from network repair to comprehensive IT outsourcing so that your data communications plans can succeed.
MS Live Communications Server delivers IM and Real Presence as part of a scalable, world-class solution offering advanced protection, transparent integration with popular Microsoft software, an expandable, standards-based development environment, and support for regulatory requirements such as HIPAA, Sarbanes-Oxley, and Gramm-Leach-Bliley. Your enterprise can realize cost savings and elevated operational efficiencies, enhanced worker productivity, and better intellectual property protection with this easy-to-manage, highly available IM platform. Effective deployments of LCS require extensive planning and consideration prior to roll out. Progent's Microsoft-certified consultants can deliver the skill necessary to deliver all the benefits of LCS across your whole corporation.
Progent provides support services for WatchGuard Firewall security appliances including the Firefox X Core series of Firewalls and the Firebox SSL VPN Gateway. Progent's WatchGuard professionals can help you select, configure, and manage a WatchGuard VPN security appliance that fits your security strategy and is within your computer budget. Progent can also assist you to combine WatchGuard Firewall and SSL VPN devices with protection products from other suppliers and offer a convenient source for technical help, education, and security consulting.
Progent's certified Internet Security and Acceleration Server consultants have extensive backgrounds developing Microsoft-based security solutions for information systems with many locations, remote workers, and mission-critical eCommerce applications. A Progent ISA Server engineer can help your small or mid-size business design and deploy an installation of Microsoft ISA Server 2004 that meets your information security needs without limiting your productivity.
For small company IT systems, managing and combining virus defense with business continuity plus the planning for restoring critical information assets following a successful breach requires an on-going effort that entails a sophisticated set of software utilities, processes, and policies. Progent’s CISM and ISSAP certified security experts can assist you with network security and virus defense in several areas, from security assessments to creating a complete security plan. Progent’s security consulting offerings include economical per hour or contract support to show customers how to install and maintain protected small business information systems based on Microsoft Windows and Cisco technology. Progent offers expertise for information security products and technology from all leading security defense vendors including Cisco PIX Firewall, Veritas, Netscreen, Symantec, Trend Micro, Fortinet, Neoteris, and Watchguard. Progent’s computer security support specialists offer help in physical security, mobile security, operations security, server security, programming security, security architecture, security administration, security design, security assessment, and network security testing. Progent can also help with telecommunications, network and Internet security, access control technology and processes, business continuity planning, data backup, and encryption.
If you are developing UNIX or Linux software in an environment that has Windows-based processors, desktops, and office productivity products, Progent can provide comprehensive IT outsourcing that frees you to focus on your field of high-value know-how while avoiding the continual hassle of maintaining your business network. By using automated network monitoring and by delivering online and on-site assistance when your business needs it, Progent represents an economical solution for maintaining an IT network that features high availability, protection, and efficiency. Progent's UNIX/Linux developer support offerings include comprehensive network support outsourcing, virtual server infrastructure, online and on-sitesupport and troubleshooting, proactive network monitoring, and help desk call center support.
Progent offers Windows Cluster Server support to help your business utilize fault-tolerant clustered servers that can provide 100% uptime. Windows cluster servers for high-availability networks include Windows 2003 Cluster Server, SQL Cluster Server, and Exchange Cluster Server. By helping you build non-stop server clustering environments around Microsoft Windows Clustered Server 2003, Progent’s qualified Windows professionals make sure that your high availability server clusters are configured to maximize the strategic value of your IT system.
New Edge is a nationwide Competitive Local Exchange Carrier provider of managed data networks and broadband Internet access. New Edge Networks offers a wide selection of data transports including New Edge DSL, SDSL, ADSL, T1, Bonded T1, Point-to-Point T1, Frame Relay, ATM, Private Line, and Metro DS3. New Edge Networks also provides Voice over IP technology. Progent has an agent relationship with New Edge Networks and is a Microsoft Gold Certified Partner and a Cisco Systems Partner with the expertise to show you how to incorporate New Edge Networks carrier services to build an enterprise-class, integrated communications infrastructure on a down-to-earth budget.
Progent offers national urgent technical support and troubleshooting services for companies that operate networks based on versions of the Linux OS or whose information systems include a combination of Linux platforms/Linux and Microsoft products. Remote network consulting offers optimum leverage for your IT budget by preserving client productivity and limiting the time billed for computer analysis and repair. Advanced online support technology and skilled service specialists and engineers allow Progent to solve most network issues without squandering time and expense by going to your site. In the vast majority of cases your IT problems can be remediated over the phone or through a combination of telephone help and online connectivity. Progent can offer the services of Cisco certified CCIE network experts and CISM and CISSP certified security professionals to assist you with the most challenging system issues.
For medium-size businesses who need IT support, Progent offers an array of alternatives including on-site help, remote support, off-site Call Center, 24x7 support with remote system monitoring, temporary staffing, site relocation support, software development, and expert consulting. For medium-size companies in California or other regions serviced by Progent's onsite consultants, Progent provides expert in-person help for fixing technical problems rapidly and economically.
E-Mail Guard is Progent's affordable anti-spam and anti-virus service that offers small businesses world-class defense against spam, viruses, DHA attacks, and other forms of e-mail-based attacks on IT networks. E-Mail Guard is based on Postini's perimeter management technology, a full suite of web-based antispam and virus defense services that defuse email assaults before they are able to breech the network firewall. Perimeter Manager also lets administrators monitor and control their email application, irrespective of server vendor, hardware type, or geographic location.
