If your company information system is built mainly on Windows technology but also depends on some legacy programs based on UNIX, Linux or Sun Solaris, Progent can show you how to integrate your mixed platforms into a cohesive network that allows all your OS platforms to work together for easy administration, seamless connectivity, superior availability, enhanced performance, and solid protection.

For mixed-platform networks, Progent's integration, maintenance, and troubleshooting consulting include:

• IT Architecture Configuration and Service
  Progent's authorized Microsoft-certified engineers and Cisco-certified CCIE support experts can show you how to build a protected system architecture that permits both UNIX and MS Windows users to share information and services. Progent's Active Directory engineers are certified professionals in planning, implementing, and maintaining complex Active Directory implementations. Progent provides expertise in setting up and troubleshooting Cisco routers, switches, VPN devices, wireless technology, and storage networking solutions. Progent can also help you to minimize servers and leverage your existing fault-tolerant technology by implementing a virtual infrastructure with advanced software such as VMware.

• Consulting for Microsoft Windows Services for UNIX (SFU)
  Progent can show you how to configure Windows Services for UNIX to achieve cohesion between Windows and UNIX networks. Windows SFU allows interoperability between Windows Server 2003 and different implementations of UNIX including Sun Solaris 10, Hewlett Packard HP-UX, IBM AIX Open UNIX, and SGI/Irix. Microsoft Windows Services for UNIX (SFU) allows you to share Microsoft Windows folders via NFS and offers improved authentication in Windows Server 2003 AD networks. SFU comes with Microsoft's Interix subsystem, which offers a full library of UNIX tools and shells, compatibility with a single-rooted file architecture, and a software development kit for migrating application software.

• Remote Network Monitoring and Administration
  Progent's Microsoft Operations Manager Consultants (MOM) consulting expertise can enhance your information system's availability, performance, and security via automatic server monitoring. Progent’s experience with Microsoft Systems Management Server and Remote Installation Services can help your company to standardize Windows PC and application installation. Progent’s network monitoring specialists can also utilize a set of UNIX/Linux-based network monitoring utilities such as Nagios and MRTG in order to help you to troubleshoot or enhance your network infrastructure.

• Online Network Help and Troubleshooting
  Progent's Online Technical Help and Repair experts offer the best leverage for your IT support budget. Sophisticated online connectivity tools and experienced support technicians and engineers combine to enable Progent to resolve the majority of IT issues without throwing away time and money by going to your location. Progent is a pioneer in delivering online computer support and has developed an extensive virtual network of support personnel who have provided fast and affordable technical help to thousands of small businesses in every state in the country.

• On-site Technical Support
  Progent's technical consulting specialists have delivered effective in-person technical help to companies in the San Francisco Bay Area for over 18 years. The background of Progent's Microsoft-certified technical service staff can help you to resolve stubborn network, messaging, or security issues that require the skills and engineering breadth of a veteran service organization. Progent offers in-person support in Northern California and in major cities across the United States

• Help Desk Call Center Support
  Progent's Help Desk Call Center Outsourcing Services are designed for businesses who must work within a modest IT budget but who require fast contact with a Call Center with expert telephone support and full escalation support. Important features include help desk telephone assistance for PC help and network troubleshooting, safe remote connectivity to permit Progent's support experts to observe precisely what your clients see so they can resolve issues rapidly, and intelligent prioritization and problem escalation.

If your business is trying to find engineers to assist you to integrate Linux-based systems with your Windows network, call Progent at 800-993-9400 or send email to linux-help@progent.com.

Progent's Expertise for UNIX-based Environments
Progent's UNIX support experts offer small businesses and developers assistance with managing and servicing UNIX-based networks that may operate alongside Microsoft-based technology. Progent offers your company contact with UNIX technical professionals, authorized Microsoft engineers, Cisco CCIEs, and security experts accredited by CISM. This wide range of knowledge offers your company a readily available one-stop source to assist you to create and maintain a secure and dependable multi-vendor connectivity and communications infrastructure that incorporates Microsoft Windows with leading variants of UNIX such as: Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or major Linux platforms such as RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.