If your company information system is based mainly on Windows technology but also relies on important legacy programs running on UNIX, Linux or Sun Solaris, Progent can show you how to integrate your servers into a seamless network that permits all your operating systems to coexist for simpler management, seamless connectivity, high availability, enhanced performance, and tight security.
For multi-operating system networks, Progent's configuration, maintenance, and troubleshooting consulting include:
- IT Infrastructure Integration and Service
Progent's certified Microsoft engineers and Cisco support experts can help you to configure a protected network architecture that allows both UNIX and Microsoft Windows users to access data and resources. Progent's MS Active Directory engineers are certified experts in designing, implementing, and maintaining complex Active Directory installations. Progent provides expertise in setting up and maintaining Cisco routers, switches, VPN appliances, wireless technology, and storage networking solutions. Progent can also help you to consolidate physical servers and leverage your investment in fault-tolerant technology by configuring a virtual infrastructure with advanced software such as Virtual Server.
- Consulting for Microsoft Windows Services for UNIX (SFU)
Progent can help you to configure Windows SFU to enable coexistence between Microsoft Windows and UNIX/Linux/Solaris environments. Windows Services for UNIX provides integration between Windows 2003 Server and different versions of UNIX including Solaris 10 and 9, HP-UX, IBM AIX Open UNIX, and SGI/Irix. SFU permits you to share Windows folders and files over the Network File System (NFS) and features enhanced validation in Microsoft Windows 2003 Server AD environments. SFU includes the POSIX-compliant Interix application and scripting environment, which offers a comprehensive library of UNIX utilities and shells, compatibility with a single-rooted file architecture, plus a SDK for porting application software.
- Remote Server Monitoring and Management
Progent's System Center Operations Manager consulting expertise can enhance your network’s reliability, performance, and security through proactive server monitoring. Progent’s experience with Microsoft SMS and Remote Installation Services can help you to automate Windows PC and application installation. Progent’s network monitoring specialists can also utilize a set of UNIX/Linux-powered network monitoring utilities such as Nagios and MRTG in order to help you to repair or enhance your network architecture.
- Online Network Help and Repair
Progent's Online Technical Support and Repair experts offer the greatest leverage for your IT service investment. Advanced remote connectivity tools and experienced support technicians and consultants together allow Progent to resolve most network issues without wasting time and expense by traveling to your site. Progent is a leader in delivering online computer support and has developed a large virtual team of support personnel who have delivered fast and low-cost technical help to thousands of small businesses in all states in the U.S.
- On-site Technical Support
Progent's network support experts have delivered world-class on-site network service to small businesses in the Northern California for over 18 years. The background of Progent's Microsoft and Cisco-certified technical support staff can help you to solve tough infrastructure, email, or security issues that require the experience and engineering breadth of a seasoned support firm. Progent offers on-site support in the San Francisco Bay Area and in major cities across the country.
- Help Desk Call Center Services
Progent's Help Desk Support Services are designed for organizations who have to operate within a limited IT budget but who require immediate contact with a Help Desk Call Center with efficient phone assistance and full escalation support. Important components include call center phone assistance for PC support and network troubleshooting, safe remote connectivity to allow Progent's support specialists to see precisely what your customers experience so they can resolve problems rapidly, and expert prioritization and escalation.
If you are looking for engineers to assist you to incorporate Linux-based computers with your Windows environment, call Progent at 800-993-9400 or email Progent at linux-help@progent.com.
Progent's Expertise for UNIX-family Systems
Progent's UNIX support experts offer small companies and software developers assistance with administering and supporting UNIX-based systems that can operate alongside Microsoft technology. Progent offers your business access to UNIX support professionals, authorized Microsoft engineers, Cisco CCIEs, and security specialists certified by CISSP and CISM. This broad range of expertise offers your company a readily available single source to help your business to build and manage a safe and resilient multi-vendor network and communications system that incorporates Microsoft Windows with popular variants of UNIX such as:
Mac OS X,
Sun Solaris,
IBM AIX Operating System,
HP-UX (Hewlett Packard UNIX),
BSD,
SCO and
SGI/Irix or major Linux versions including
RedHat Linux,
SUSE,
Debian-GNU and
CentOS,
Ubuntu,
Mandriva Linux,
PCLlinuxOS Linux,
fedora, and
Gentoo Linux.
