If your business information system is based mostly on Microsoft Windows technology but also depends on some business applications running on UNIX, Linux, or Solaris, Progent can assist you to integrate your mixed platforms into a cohesive information system that allows all your OS platforms to coexist for simpler management, transparent dataflow, superior availability, enhanced throughput, and tight security.

For multi-operating system environments, Progent's configuration, maintenance, and troubleshooting services include:

  • IT Infrastructure Integration and Support
    Progent's authorized Microsoft consultants and Cisco-certified CCIE consulting experts can help you to configure a secure network infrastructure that allows both UNIX and Microsoft Windows clients to access data and services. Progent's Active Directory consultants are accredited experts in planning, installing, and maintaining sophisticated Active Directory installations. Progent offers skill in configuring and maintaining Cisco hubs, switches, VPN devices, wireless interfaces, and storage networking products. Progent can also help you to minimize servers and take full advantage of your investment in high-availability technology by configuring a virtual infrastructure with products such as Virtual Server.

  • Support for Windows Services for UNIX
    Progent can show you how to configure Windows SFU to achieve coexistence between Windows and UNIX networks. Windows Services for UNIX provides interoperability between Windows Server 2003 and various versions of UNIX including Sun Solaris 10, Hewlett Packard HP-UX, AIX UNIX from IBM, and RedHat. Microsoft Windows Services for UNIX (SFU) enables you to share Microsoft Windows folders via the Network File System and features enhanced validation in native Windows Server 2003 AD environments. SFU comes with the POSIX-compliant Interix application and scripting environment, which offers a comprehensive set of UNIX utilities and shells, support for a single-rooted file architecture, plus a SDK for migrating applications.

  • Online Server Monitoring and Management
    Progent's Microsoft Operations Manager 2007 support expertise can enhance your information system's reliability, performance, and security through automatic network monitoring. Progent’s experience with Microsoft Systems Management Server and Remote Installation Services can help you to automate Windows PC and application installation. Progent’s network monitoring consultants can also utilize a set of UNIX-based system monitoring tools including as Nagios and MRTG to help you to troubleshoot or optimize your network architecture.

  • Remote Technical Help and Troubleshooting
    Progent's Online Network Help and Repair experts offer the greatest return for your network support budget. Advanced online connectivity tools and skilled support specialists and engineers combine to allow Progent to resolve most IT issues without wasting time and expense by traveling to your site. Progent is a leader in providing online IT help and has developed an extensive virtual network of service personnel who have provided quick and affordable technical help to thousands of companies in every state in the country.

  • In-person Technical Support
    Progent's technical support specialists have provided effective on-site network service to companies in the San Francisco Bay Area for over 18 years. The experience of Progent's Microsoft-certified technical support staff can help you to resolve stubborn infrastructure, messaging, or security problems that require the experience and technical depth of a veteran service organization. Progent can provide on-site service in the San Francisco Bay Area and in key cities throughout the United States

  • Help Desk Outsourcing
    Progent's Help Desk Call Center Support Services are designed for companies who have to work within a modest IT budget but who need fast contact with a Call Center with expert telephone support and complete escalation capability. Key components include call center telephone assistance for PC support and network repair, safe remote access to permit Progent's technical experts to see exactly what your customers see so they can resolve issues rapidly, and intelligent prioritization and escalation.

If you are trying to find consultants to assist you to integrate Linux-based systems with your Windows environment, phone Progent at 800-993-9400 or send email to linux-help@progent.com.

Progent's Expertise for UNIX-family Systems
Progent's UNIX-family support experts provide small businesses and product developers assistance with managing and maintaining UNIX, Linux, or Solaris networks that can operate alongside Microsoft technology. Progent provides your business access to UNIX technical professionals, authorized Microsoft engineers, Cisco CCIEs, and security experts accredited by CISM. This broad range of knowledge offers your company a convenient single source to help you to create and support a secure and reliable multi-vendor connectivity and communications system that blends Microsoft technology with leading derivatives of UNIX including: Mac OS X, Solaris, IBM AIX OS, HP-UX, BSD, SCO and SGI/Irix or major Linux variants such as RedHat, SUSE Linux, Debian GNU/Linux and CentOS Linux, Ubuntu Linux, Mandriva, PCLlinuxOS Linux, fedora Linux, and Gentoo.















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