If your company network combines Linux technology with Microsoft Windows, Progent can show you how to incorporate your servers into a unified environment that allows all your operating systems to coexist for simple administration, seamless dataflow, high reliability, enhanced performance, and tight protection. Progent's Linux and Microsoft Windows integration assistance services include IT infrastructure integration and support, support for Microsoft Windows services for UNIX (SFU), remote server monitoring and management, remote technical help and troubleshooting, on-site technical support, and Helpdesk outsourcing.


Additional Topics of Interest

Network Security Test for SonicWALL PRO
Auditing for SonicWALL NSA Firewall

Progent's SonicWALL consultants can help you deploy, maintain, and update SonicWALL firewall/VPN appliances inculding the newer SonicWALL TZ family of appliances and the legacy SonicWALL PRO 2040 devices. Progent's CISSP qualified consultants, CISM certified security professionals, and CISA certified security audit consultants can show you how to create an end-to-end network protection strategy, including documented policies, and design security into your business operations.

Consultant Rates Network Design Consultant
Consulting Rates Online Support Services in Santa Rosa, CA

Progent's pricing model is to charge for online support and in-person visits per minute. As a result, you pay just for received support. Progent does not demand a higher rate for off-hours or urgent service, and inside California or in areas where Progent provides in-person service, Progent does not bill for travel except for emergency calls where on-site time is less than four hours. Also, Progent applies no startup fee and asks no retainer for support services delivered during normal working hours. Many support organizations impose large minimum fees or charge for every fifteen minutes or longer. Progent's one-minute granularity avoids large bills for quick repairs so you won't be tempted to allow less critical problems to stay unaddressed.

ISA Server 2006 IT Consulting
Computer Consultants

Internet Security and Acceleration Server 2006 is a comprehensive edge gateway that offers a powerful application layer firewall, virtual private network, and web caching solution for safeguarding the Internet-facing networks of any organization against a broad variety of attacks. Progent's Microsoft-certified Internet Security and Acceleration Server 2006 support professionals can help you plan, rationalize, pilot, install, customize and support the any version of ISA Server on your network.

Help Desk Technical Support Services
Help Desk Software Selection and Deployment Configuration

Progent's Network Help Desk Outsourcing Support Services for desktop support are intended especially for small organizations who need fast access to a Help Desk Service Center with professional phone support and full escalation options but who must work within a restricted IT budget. Key features of Progent's Help Desk Outsourcing Support Services are Help Desk Support, Optional Remote Access Support, Initial System Assessment, Expert Prioritization, Virtual Help Desk Services, Per Minute Billing, and Help Desk Software Recommendation and Integration.

Enterprise Security Consulting Firms
Active Directory System Consultant

For enterprises with branches in Northern California or any region covered by Progent's engineers, Progent's Microsoft-qualified IT support experts and certified Cisco system consultants offer a range of network support services such as project planning, Sarbanes Oxley compliance, office moves, enterprise security, system design, on-site or phone-based emergency support, and technical support for collocation hosting facilities. A Progent IT architect can help you plan a multi-site network that makes smart use of collocation services and Internet hosting sites. Progentís Microsoft qualified engineers can help major corporations plan, integrate and support massive rollouts of the latest versions of Microsoft products including Active Directory, Exchange Server, SharePoint, SQL Server, and Enterprise Windows. Progentís Cisco Certified Internetwork Expert and Cisco Certified Network Professional consultants can assist you to configure Cisco products for connectivity solutions that incorporate simple, high-performance, integrated, and wireless networking.

VMware Site Recovery Manager Compliance Consulting
VMware Site Recovery Manager and NetApp Consultancy

VMware's popular Site Recovery Manager (SRM) is an extension to VMware vCenter that lets you define, automate and test a repeatable process for restoring services rapidly following a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and transparent site migration, failback and site re-protect. SRM also supports non-disruptive testing for site recovery, upgrades and patches and can generate audit reports to verify full service recovery, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, configure, test and maintain a disaster recovery solution powered by VMware Site Recovery Manager.

Support and Help for Dynamics GP Great Plains Accounting
Dynamics GP Software Online Troubleshooting Jacksonville

Key features of Dynamics GP software include a modular design that allows you to buy just the functionality you require, a standards-based architecture based on Microsoft technologies to safeguard your investment and offer a highly integrated environment, enhanced reporting services that permit you to monitor all activities, revenues and spending and sales trends, compatibility with Microsoft Office to speed access to business information, the capability to process information from almost any database or workstation application into Microsoft Dynamics GP/Great Plains, plus an open design that makes it possible to develop specialized programs. Progent can help you set up and support a reliable, secure server and communications network to support Dynamics GP/Great Plains, and can provide experienced GP/Great Plains support professionals to show you how to turn the advanced features of Microsoft Dynamics GP/Great Plains accounting into a high-value business management solution.

Maine System Support
Wyoming Support Group

Progentís National Support Center offers nationwide remote troubleshooting for Windows and Cisco-based small office computer networks. Progent's Microsoft and Cisco-qualified support engineers provide phone help and remote direct network connection to isolate and resolve network problems quickly and affordably. The breadth of technical expertise available from Progent's team of country-wide support engineers makes it possible to escalate even the toughest problems to qualified experts as needed.

Juniper Junos J-Web Security Services
Juniper Junos BGT Protection

Progent's Juniper-certified network engineers can help you utilize Junos OS and the Junos platform of network management applications to configure, administer, and monitor Junos-powered devices; migrate to the Junos OS operating system from other Juniper software platforms such as ScreenOS; and upgrade your Juniper routers, switches, and gateways to the latest version of Junos OS.

Microsoft Windows 2008 R2 Consultants
Windows 2008 Remote Support Services in Mesa

Windows Server 2008 represents an important step forward in making IT systems more secure and available, easier to virtualize and manage, faster, and able to offer a better environment for web publishing. Progent can assist your business benefit fully from the enhancements built into Windows Server 2008 by delivering Microsoft-certified consulting, troubleshooting, training, temporary staffing, network monitoring, and security expertise.

Knowledge Transfer Remote Technical Support
Knowledge Transfer Integration Support San Pablo, CA

Progent is committed to knowledge transfer from Progent's consultants to customers. By teaching customers to resolve problems that are within their scope, Progent is able to focus on delivering hard-to-find services where Progent faces few competitors. Small businesses who work with familiar freelance consultants or who employ internal IT personnel benefit when Progent transfers knowledge about new technology and proven processes to make their networks more reliable, secure, and productive.


















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