Microsoft Communications Server provides IM and Real Presence in an extensible, world-class solution featuring enhanced protection, seamless compatibility with additional Microsoft products, an expandable, standards-based development platform, and support for regulatory requirements such as HIPAA, SOX, and GLB. The product offers lower costs and elevated business efficiencies, increased worker output, and stronger intellectual property protection. Microsoft Communications Server has been replaced by Lync, which in turn has been revamped and renamed Skype for Business. Progent's Microsoft-certified unified communications experts can provide online and on-premises configuration support and mediation help for your Office Communications Server environment and can assist your organization to assess the costs and benefits of upgrading to Microsoft's Skype for Business. Progent can also assist you to plan and carry out a smooth migration that will add business value to your IT system


Additional Topics of Interest

Virtualization Professionals
Remote Support Services Portola Valley, CA

Server growth puts pressure on network budgets and administrative resources. Server consolidation via a virtual architecture promises lower total cost of ownership of hardware and quicker return on investment, more leveraged utilization of servers, simplified operations, enhanced system uptime, and easier management. Common uses for virtual servers are resource consolidation, low-cost platforms for mission-critical legacy software based on outdated operating systems, and inexpensive quarantine of program development or pilot testing systems from production systems.

Microsoft Operations Manager 2000 Configuration
Specialist for MOM 2005 Grass Valley, CA

Progent's Microsoft-certified consultants have more than a decade of background planning, deploying, enhancing and repairing SCOM solutions and can provide organizations of any size expert online or on-premises consulting support for System Center 2012 Operations Manager. Progent can help your company to design a topology for Microsoft SCOM 2012 servers that provides the responsiveness and resilience required to monitor your datacenter efficiently, whether your datacenters are on-premises, in the cloud, or a mixed solution. Progent's SCOM consultants can also help you to install and set up System Center 2012 Operations Manager management packs according to industry best practices for tracking network infrastructure and both Microsoft and 3rd-party apps and services. Also, Progent can deliver fast remote or on-premises technical support to help you to remediate critical issues detected by System Center 2012 Operations Manager.

ProSight ESP Endpoint Protection On-site Support
ProSight Virtual Machine Security Engineers in Lubbock, Texas

ProSight Enhanced Security Protection (ESP) managed services deliver affordable in-depth security for physical servers and virtual machines, desktops, mobile devices, and Microsoft Exchange. ProSight ESP uses contextual security and advanced heuristics for continuously monitoring and reacting to cyber threats from all attack vectors. ProSight ESP provides two-way firewall protection, intrusion alerts, endpoint management, and web filtering via cutting-edge tools packaged within one agent managed from a single control. Progent's security and virtualization consultants can assist your business to plan and configure a ProSight ESP deployment that meets your organization's specific requirements and that helps you prove compliance with government and industry data protection standards. Progent will assist you define and implement security policies that ProSight ESP will enforce, and Progent will monitor your IT environment and react to alarms that call for urgent action. Progent can also help your company to install and test a backup and restore system like ProSight Data Protection Services (DPS) so you can get back in business rapidly from a potentially disastrous cyber attack such as ransomware.

Meraki Switch Redundancy On-site Support
Meraki Switch Upgrade Technical Support in Philadelphia, PA

Cisco's Meraki MS line of switches are intended for environments ranging from branch offices to large campuses. Progent's Cisco-certified CCIE consultants offer affordable online consulting to assist your company to design and implement a productive network architecture that incorporates Meraki MS switches, streamline network administration with Meraki's cloud-based management tools, configure policies to ensure compliance, develop and validate a disaster preparedness plan, and troubleshoot technical issues associated with any aspect of your Meraki deployment. Progent can also help you to integrate Meraki switches with Cisco's Nexus or Catalyst data center switches and with Meraki wireless access points to build a cohesive networking infrastructure.

Small Business Information Technology Consulting
Lutherville, MD Small Office Computer Consulting Companies

Progent provides the help of Microsoft and Cisco-qualified network support experts to show clients affordable alternatives to help companies maximize the benefits of Microsoft and Cisco technology. For networks that range from small offices to large enterprises, Progent's network consultants can show you how to enhance your network's e-mail architecture, security, availability, throughput, and network management.

Engineer for macOS Online
macOS Remote Consultant Belmont, CA

Progent provides national online technical support and consulting services for companies that operate macOS and OS X networks or whose IT systems include a combination of Mac and Microsoft Windows products. Progent's consultants can provide Apple macOS and OS X clients a range of services including desktop support, migration to the current version of macOS from legacy versions of macOS or OS X, plus expertise with Mac application software. Progent can also assist you with iPhone and Apple iPad support, or moving to Apple's iCloud services. Remote technical support provides maximum leverage for your information technology dollar by extending user productivity and shortening the hours billed for computer analysis and repair. Sophisticated online access utilities and experienced technicians and engineers combine to enable Progent to handle the majority of IT issues without squandering time and money by going to your location. In the vast majority of situations your IT problems can be remediated over the phone or via a mix of phone help and online access. Progent can make available Cisco CCIE infrastructure engineers and CISM and CISSP certified security specialists to assist you with the most challenging system issues.

CIO Technology Consulting Services
Part-Time CIO Remote Consulting

Progent can provide small companies with an information management expert who can function as a part-time Chief Information Officer. This part-time CIO can provide strategic direction to help you integrate appropriate technology to improve business processes so they align better with your business objectives. Your business can create and implement a well conceived IT plan without absorbing the cost of a full-time Chief Information Officer.

Colo Online Help
Engineer

For large organizations, Progent can supplement internal IT staffs by offering extensive background in deploying critical Microsoft and Cisco technologies. Progent's certified professionals offer Enterprise Active Directory consulting, Exchange Server 2010 integration, SharePoint experience, and Microsoft SQL Server consulting. For the national or global businesses with branches in the Bay Area, Progent can perform as a transparent nearby extension of corporate IT management. Progentís enterprise consulting services include corporate-wide security, remote branch office support, system architecture, Sarbanes Oxley conformance, project management, and top-level support for multi-site office environments based on Enterprise Windows. Progent can provide field engineers and specialists to assist with a site move or branch move, or a system designer to help with building or using an Internet Data Center or Hosting Facility.

Symantec Security IT Services
Symantec Raptor Security Company in San Leandro, CA

Progent's Symantec experts can help you maintain legacy Symantec firewall and VPN appliances such as the Raptor and Symantec VelociRaptor family or help you upgrade to newer firewall/VPN solutions. Progent can also help you create and implement a comprehensive security plan that can include firewall and VPN devices and software, outsourced security and network protection services, system monitoring products, and documented policies and enforcement procedures. Progent has the expertise to be your one-stop resource for continuing network help, administration, education, and security consulting.

Network Health Audit Professional
Specialists for Network Infrastructure Health Review Lexington-Fayette, Kentucky

Progent's ProSight Network Audits offer a quick and low-cost alternative for small and medium-size businesses to obtain an unbiased assessment of the overall health of their network. Powered by some of the leading remote monitoring and management tools available, and supervised by Progent's world-class team of information technology experts, ProSight Network Audits show you how closely the configuration of your essential infrastructure devices conform to best practices. The Basic and Advanced options for ProSight Network Audit services are offered at a low, one-time cost and deliver instant ROI like a more manageable and safer AD implementation. Both options also offer the long-term benefits of state-of-the-art remote network monitoring and management (RMM) technology. These benefits can include simpler management, better compliance with data security standards, more efficient utilization of network assets, faster troubleshooting, more reliable backup and recovery, and less downtime.

CCIE Expert Certified Aironet 1700 Access Point Technical Consultant
Riverside, California Meraki Access Point Consultant

Progent's Cisco-certified Wi-Fi integration experts can assist organizations to configure, manage, and troubleshoot Cisco wireless devices such as Aironet and Meraki Wave 2 wireless access points plus Cisco's Wireless Network Controllers.

Cisco ASA Firewall IPS Configuration
Support and Integration for Cisco PIX to ASA upgrade Redwood City

The latest generation of Cisco ASA 5500-X Family of firewalls with Firepower Services provide substantially more bang for the buck than Cisco's earlier firewalls and have superseded the ASA 5500 and PIX security appliances for new installations. Progent's Cisco-certified CCIE network experts can help your company to manage your current PIX or ASA 5500 firewalls or migrate efficiently to ASA 5500-X firewalls with Firepower Services. Progent can also help you to design, deploy, tune, manage and debug firewall environments based around Cisco ASA 5500-X firewalls with Firepower Services.

Microsoft Exchange Hosting Professionals
Engineer

Progent's Microsoft Exchange Hosting Support Services offer a world-class data center with redundant power and cooling systems, 24x7 staffed security and IT support center, plus fault-tolerant connections to Internet backbone service providers. Hosted Microsoft Exchange servers are configured as virtualized servers for high uptime, easy expandability, and rapid recovery. Services feature complete incorporation with your network, access to handheld communication products, continual monitoring of performance and security, spam and virus protection, patch and revision control, Help Desk services, daily data backup, and comprehensive messaging management support.


















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