Progent has extensive experience providing a full-spectrum of online IT consulting and urgent troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the pioneers in delivering advanced remote network consulting and has provided network support to organizations in all 50 states. Online support eliminates travel costs and solves problems faster than onsite service calls.


Additional Topics of Interest

Microsoft Dynamics GP Consulting Services
Dynamics GP Network Consulting Aurora

Microsoft Dynamics GP can help you grow and control your company better by delivering easy availability of strategic data and a rapid return on investment. Dynamics GP/Great Plains confers important productivity benefits such as its ability to expand the reach of your organization, handle your accounting, automate financial processes, unify processes across your company, improve inventory control, increase order accuracy, expand sales and minimize turnaround time, and maximize free cash flow. Progent can help you configure and maintain a reliable, safe server and communications foundation to support Great Plains, and can provide experienced Dynamics GP/Great Plains support professionals to help you reap the full advantages of your Dynamics GP/Great Plains business management system.

Office 365 and Apple iOS Integration
Nationwide Hybrid Office 365 solutions On-site Support Lincoln, Nebraska

Microsoft Office 365 Exchange Online lets you utilize cloud-resident servers, mailboxes and other Exchange infrastructure to reduce hardware costs and management hassle. You can use Exchange Online to run all your mailboxes, or you can integrate a hybrid architecture that incorporates on-premises as well as cloud-resident mailboxes. Progent's Microsoft Gold-certified consulting experts offer affordable online technical support to assist your organizations to assess the potential advantages of Exchange Online, design a network topology that fits your business needs and IT budget, carry out an efficient migration from your existing Exchange organization to one that includes Exchange Online, train your management staff and end users, and deliver ongoing consulting and troubleshooting.

Helpdesk Integration Services
Cisco Certified Expert Help Desk Software Selection and Deployment Outsourcing

Progent's Virtual Help Desk Call Center support services are an integrated extension of your in-house IT service organization. Virtual Help Desk can include high-end call center services such as a dedicated telephone number with custom greeting. Progent will also send calls directly to staff technicians who are specifically provisioned and trained to support your account. In addition, Progent's Help Desk staff can manage trouble tickets from any client trouble ticket software for seamless integration with your internal support services group. Advantages of Progent's Virtual Network Support Help Desk Call Center services include professional Microsoft and Cisco Helpdesk expertise the minute you call, transparent extension of your in-house resources, front-line help for critical client issues, and by-the-minute billing.

Online Technical Support for SQL Server Management Studio
IT Consultants St. Paul, Minnesota

Progent offers the support of certified engineers as well as experienced database application developers, DBAs, project managers, network infrastructure architects, business continuity planning specialists, and certified data security professionals to help you to evaluate the likely benefits of SQL Server 2012 for your organization, set up test systems at your site or at Progent's test lab, plan and carry out an efficient migration to SQL Server 2012 from previous versions of SQL Server or from other RDBMS solutions, and configure a cost-effective and safe network infrastructure that lets you realize the full strategic benefit of SQL Server 2012.

SharePoint Server 2010 Onsite Technical Support
Engineer Riverside

Progentís Microsoft-certified experts offer companies of all sizes consulting, technical support, and application development services for SharePoint and SharePoint Online. SharePoint is an enterprise platform that uses web-based technology for intelligently connecting people, teams and data. SharePoint Server offers a common spot for your workers or clients to access, manage, share and interact with relevant information, files, and applications and to communicate with other people. Microsoft SharePoint allows faster and more intelligent decisions, more efficient sharing across teams and more economical business practices. Windows SharePoint Services connect employees, clients, teams and projects with the information theyíve developed in a way that makes data easy to locate, download and re-use. Progent's SharePoint experts can help your organization to support your current SharePoint environment or upgrade to the current version of SharePoint Server or to SharePoint Online.

IT Consulting for Help Desk Call Center
Help Desk Call Center Computer Engineer in Connecticut

The Help Desk Call Center support model adopted by Progent's Technical Response Center offers small and midsize businesses an effective alternative to dependence on independent consultants by offering broad expertise shared by multiple engineering groups, optional round-the-clock availability of emergency assistance, fast escalation to appropriate experts for handling the most intractable issues, service consistency and dependability, prompt follow-up overseen by veteran service administrators, a variety of easy-to-use mechanisms for requesting service tasks, and excellent progress transparency made possible by ticket updates and available via a web portal.

White Paper for IT Outsourcing and Co-sourcing
White Papers for Advantages of IT Outsourcing Bakersfield

Progentís IT outsourcing packages provide affordable computer support for mid-size corporations. Whether it involves designing network architecture, creating an in-house Help Desk or outsourcing a one, deploying a new e-mail system, monitoring your system, or creating an on-line business solution, outsourcing your IT technical services can smooth out expenses and eliminate uncertainties, allowing IT service expenses to grow in a more moderate and manageable fashion than is possible by assembling a large, all-purpose in-house network support organization. Progentís Outsourcing White Paper and datasheets tell you how Progent can help you build a secure and robust network architecture for your critical Windows-based business software including Windows 2008, Exchange Server, and SQL Server 2008.

Catalyst Switch VSS Consulting
Catalyst 6500 Switch Computer Consultant

Cisco's Catalyst line of managed modular and fixed switches provide control and high throughput at the access, aggregation, and core areas of converged voice, video, and data networks for organizations that range from small businesses and branches to multi-campus enterprises and service providers. Progent's Cisco-certified CCIE consultants offer online and onsite support for Catalyst family switches to assist your organization to design a cost-effective network architecture that addresses your specific business needs, configure proof-of-concept testing, install Catalyst switches, implement and verify a sound security and compliance strategy, streamline network management and performance tracking, deliver repair and support services, optimize switch performance, configure Catalyst's high-availability (HA) solutions to achieve non-stop operation, and migrate transparently from legacy Catalyst platforms to up-to-date models.

Dynamics GP 2015 Azure Integration Consultant Services
Engineer Orlando

Dynamics GP 2015 R2 features a new design that enhances cloud integration, supports popular handheld devices, permits single sign-on with Microsoft Azure Active Directory, and strengthens security and compliance. Microsoft Dynamics 2015 R2 also streamlines reporting, incorporates new Workflows, extends the Web Client, and adds over 100 improvements to various applications. Progent's team of Microsoft-certified and Cisco-certified consultants offer the broad knowledge and experience to address the many IT and business issues associated with deploying and managing Microsoft Dynamics GP 2015 R2 and can assist your organization to perform an efficient migration that will optimize the business value of your investment in this powerful platform.

Juniper SA4500 SSL VPN Evaluation
Juniper SA Series SSL VPN Security Consultants San Francisco, San Jose, Sacramento

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

Consulting Services for Microsoft Dynamics GP
Dynamics GP Visual Studio Engineers in Vermont

Progent's seasoned application designers and programmers can assist your company to create customizations to Microsoft GP/Great Plains that support the unique needs of your business while retaining the benefits of Windows integration. Progent can also provide help with a selection of development technologies that can be used to create integrations with Microsoft Dynamics GP. These tools include Dexterity, Modifier with VBA, Visual Studio for Dynamics, Extender, eConnect, Web Services for Microsoft Dynamics GP, and Integration Manager.


















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