Progent has extensive experience providing a full-spectrum of remote IT consulting and emergency troubleshooting services to local governments and school districts throughout the U.S. Progent is one of the industry’s pioneers in delivering advanced remote network support and has provided network support to clients in every state. Online support eliminates travel costs and resolves issues more quickly than onsite service calls.


Additional Topics of Interest

ProSight Hybrid Cloud Data Backup Services Network Consultants
ProSight Hybrid Cloud Data Backup Services Network Consultants in Denver, Colorado

ProSight Data Protection Services from Progent offer small and mid-sized organizations an affordable end-to-end solution for secure backup/disaster recovery (BDR). For a fixed monthly rate, ProSight DPS automates and monitors your backup processes and enables fast restoration of critical files, applications and virtual machines that have become lost or damaged as a result of component breakdowns, software bugs, natural disasters, human error, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware images. Important data can be backed up on the cloud, to an on-promises device, or mirrored to both. Progent's disaster recovery consultants can provide advanced support to set up ProSight DPS to be compliant with regulatory standards such as HIPPA, FIRPA, PCI and Safe Harbor and, when needed, can assist you to restore your business-critical data.

UNIX with Windows Professional
Windows and Solaris Network Consultants Las Vegas, NV

If your company is producing UNIX or Linux applications in an environment that includes Microsoft Windows-based servers, desktops, and office applications, Progent can provide comprehensive network support outsourcing that allows you to focus on your field of high-value know-how without the constant distraction of managing your business network. By using smart network monitoring and by providing remote and in-person assistance as your business needs it, Progent represents an economical solution for maintaining an IT system that provides high reliability, protection, and performance. Progent's developer assistance offerings feature full-service network support outsourcing, virtual infrastructure, remote and on-site service and repair, 24x7 monitoring services, and Help Desk Call Center support.

Online Support Services for Cisco VoIP
Cisco Switch Computer Systems Consulting in Redwood City, CA

Progent's Cisco CCIE-certified network infrastructure consultants have extensive experience assisting ISPs to architect, deploy, manage, optimize, and troubleshoot high-availability, scalable connectivity environments suitable for public networks.

Nexus 9000 Switch IT Consultant
Nexus Switch Fabric Extender IT Consultant

Nexus series switches are engineered to provide the speed, expandability, uptime, cloud readiness, capacity, security and manageability required to function as the foundation of a world-class data center. Progent's Cisco-certified Nexus switch experts can provide remote and onsite consulting and troubleshooting services to help your IT staff to create an efficient network architecture, set up test systems to confirm your network design, install and configure Nexus switches, create and implement effective policies, run security vulnerability evaluations, configure proactive monitoring and alert systems, fully utilize resources through virtualization, troubleshoot switching and routing issues, maximize system performance, plan for expected growth, and take advantage of the powerful zero-downtime capabilities incorporated into Cisco's Nexus products. Progent's consultants can also help you to migrate non-disruptively from legacy Nexus models or Cisco Catalyst switches to up-to-date Nexus switches.

Specialists for Cisco VoIP Phones and Cisco Unity
Burlingame, CA Remote Specialist

Progent's Cisco certified networking consultants can provide high-level support services for Cisco Unified Communications Manager (CUCM) (formerly CallManager). Progent can help your organization to integrate VoIP phones, design dial plans, set up SIP trunking and PSTN connections, deploy ISR G2 routers with CUBE support, and deploy UCS server high availability systems.

ProSight Email Security Specialist
ProSight Email Guard Spam and Virus Filtering Service Consultants San Jose, CA

Progent's ProSight Email Guard solution uses the services and infrastructure of top information security vendors to provide web-based management and comprehensive protection for your inbound and outbound email. The hybrid architecture of Email Guard combines a Cloud Protection Layer with an on-premises security gateway appliance to provide advanced defense against spam, viruses, Denial of Service Attacks, DHAs, and other email-based threats. ProSight Email Guard's Cloud Protection Layer serves as a first line of defense and blocks most threats from making it to your network firewall. This decreases your vulnerability to inbound attacks and saves network bandwidth and storage space. ProSight Email Guard's on-premises security gateway device provides a further layer of analysis for incoming email. For outbound email, the onsite security gateway provides anti-virus and anti-spam filtering, policy-based Data Loss Prevention, and email encryption. The local security gateway can also assist Exchange Server to track and protect internal email that stays inside your security perimeter.

Cisco IP phones Consultant
UC560 Remote Support Services

Progent's Cisco CCIE-certified VoIP phone and video IP phone experts can assist you to configure, maintain, and troubleshoot Cisco VoIP phones, desktop video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from legacy Voice over IP devices to the newest media phones. Progent's consultants can also help you to integrate your VoIP phones and video IP phones with Cisco Unified Communications Manager, previously branded CallManager, or with Cisco Unified CM Express (CME) to build a modern IP-PBX ecosystem for unified messaging and collaboration. Progent can also assist you to configure Cisco Unified Communications Manager applications that include Unified Communications Manager IM and Presence Service with Jabber support, Unity Connection for voicemail management, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for building a highly automated customer contact solution. Progent can provide expertise with any facet of Cisco VoIP Phone integration including reviewing dial plans, setting up SIP gateways, installing Cisco ISR routers with CUBE internetworking capability, and designing Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) solutions for survivability.

Online Troubleshooting for Solaris
Garland, Texas Global Sun Solaris Setup and Support

Progent's Solaris platform consulting experts offer small companies and developers support for managing and maintaining Solaris systems that operate with Microsoft-based technology. Progent offers your organization access to Sun Solaris experts, support professionals certified by Microsoft and Cisco, and security specialists with CISA certification. This wide array of experience offers you a convenient single consulting firm to show you how to create and maintain a secure and robust cross-platform connectivity and communications solution that allows Sun Solaris and Microsoft coexistence by combining Windows with major versions of UNIX such as Apple Mac OS X, Solaris, IBM AIX, Hewlett Packard HP-UX, Berkeley UNIX (BSD), SCO, and Silicon Graphics IRIX or major Linux derivatives such as RedHat, SUSE, CentOS Linux, Ubuntu Linux, PCLinuxOS, fedora Linux, Gentoo Linux, Mandrake, Debian-GNU, and Slackware Linux.

SCVMM 2016 Storage QoS Online Troubleshooting
Remote Troubleshooting for Microsoft System Center 2016 Virtual Machine Manager Columbus, Ohio

System Center 2016 Virtual Machine Manager (SCVMM 2016) is a component of Microsoft's System Center 2016 suite of IT infrastructure management tools and is designed to provide a centralized mechanism for configuring and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud services. Progent's Virtual Machine Manager 2016 consultants can help organizations of all sizes with all facets of designing, deploying, and maintaining a SCVMM 2016 ecosystem. Progent can review your virtualization topology, help you migrate smoothly from older versions of VMM, develop workflows for building and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, connect your datacenter resources with public cloud services, configure virtual switches and load balancers, write and debug PowerShell scripts, and assist you to assess the strategic business benefits of new capabilities such as Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals can provide advanced Windows Hyper-V consulting and VMware vSphere support.

SCCM Azure Integration Information Technology Consulting
SCCM and Windows Server Consultants in California

System Center Configuration Manager automates application and device provisioning and updating, streamlines compliance settings control, keeps track of network resources, guards against corporate data leakage, performs network health monitoring, allows secure end-user self service, and offers a common control mechanism for managing multi-operating system ecosystems running on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified SCCM consulting team and Azure cloud specialists can assist businesses of any size with any aspect of designing, installing, operating and troubleshooting a SCCM deployment for local, cloud, or hybrid environments.


















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