Progent has a long background delivering a broad range of remote IT support and urgent repair services to local governments and school districts throughout the U.S. Progent is one of the industryís pioneers in delivering expert online network support and has delivered network support to clients in all 50 states. Remote support eliminates travel costs and solves issues more quickly than onsite service calls.


Additional Topics of Interest

Juniper SSL VPN Audit
Arlington, Texas Juniper SA2500 SSL VPN Protection

SSL VPN makes it possible to establish a secure Internet connection between an enterprise network and virtually any remote computer without the need for pre-installed client software. Progent's Juniper-certified consultants can help you design, manage, and troubleshoot SSL VPN solutions based on Juniper's AS Series of remote access appliances.

MySQL Community Edition Learning
MySQL and Windows Professionals

Progent can provide cost-effective remote access to an Oracle MySQL DBA or software programmer and can help organizations of all sizes to configure and maintain MySQL within a reliable network infrastructure that provides advanced performance, expandability, and security. Progent also has experience assisting companies port databases from an Oracle environment to MySQL.




Progent's Microsoft-certified consultants can assist you to evaluate the business value of Windows Server 2012 R2 for your organization, develop pilot environments and migration plans, tune your network for local, multi-site, private or public cloud-based, and hybrid environments, train your IT management staff, develop an enterprise-wide security strategy, automate IT management, assist with application development, and build and test a DR/BC plan.

Microsoft Exchange Server 5.5 Remote Support
Computer Consultants in San Francisco, CA

Progent's Microsoft-certified consultants have 20 years of experience designing, installing, and maintaining messaging systems for companies in Northern California and across the U.S. Progent offers economical Microsoft Exchange Servers consulting support to make sure that your email environment offers compliance, fault tolerance, easy access for off-site and wireless users, efficient administrative utilities, and productive integration with telephony. Progent provides expertise and integration services for Exchange 2016, Exchange 2013, Microsoft Exchange 2010, Exchange 2007 Server, Microsoft Exchange 2003 Server, and MS Exchange 2K. Progent can also help small or mid-size businesses to migrate to Microsoft Exchange 2016 Server or Exchange 2013 Server.

System Center 2016 Security Integration
Consultant Services for System Center 2016 Configuration Manager San Jose, CA

Microsoft System Center 2016 provides important enhancements in the management of hybrid cloud networks by offering comprehensive integration with Windows Server 2016, Windows 10 clients; seamless integration of mixed-OS environments that incorporate Linux, Microsoft Hyper-V and VMware vSphere; and better cloud support including tighter integration with Microsoft Intune for iPhone and Android smartphone management plus native integration with Operations Management Suite (OSM) for cloud-enhanced analytics and reporting. Progent's Microsoft Gold-certified consulting team offers advanced remote and onsite expertise for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager, Virtual Machine Manager (SCVMM), Data Protection Manager, Orchestrator, and Service Manager. Progent can help organizations of any size to design and configure a new deployment of System Center 2016, extend or optimize an existing one, upgrade efficiently from a prior version of System Center, or troubleshoot your System Center solution.

Advantages of IT Outsourcing Whitepaper
IT Outsourcing Advantages White Papers

Progentís IT outsourcing services offer affordable network support for mid-size businesses. Whether it involves planning system infrastructure, creating an in-house Help Desk or outsourcing a one, deploying an updated email platform, monitoring your system, or creating an on-line eCommerce solution, outsourcing your IT engineering services can reduce expenses and minimize risks, allowing IT support expenses to increase in a more moderate and controlled manner than is possible by assembling a large, knowledgeable in-house IT organization. Progentís Outsourcing White Paper and flyers show how Progent can enable you to create a secure and highly available network foundation for your critical Windows-powered business software including Windows 2008, Exchange Server, and Microsoft SQL Server 2008.

Help Desk Integration
Washington, District of Columbia Network Support Help Desk Consultant Services

Progent's Microsoft authorized experts provide three ways to help medium-size and large organizations create an efficient and productive internal Network Support Help Desk Call Center. Progent's help desk consulting services include ROI evaluation, process study and improvement, executive reporting, training of in-house staff, and documentation of procedures. Progent's Software Selection and Integration Support Services help organizations sift through the various top level Help Desk software packages available and decide what packages may be too costly, lack critical functions, or align poorly with your organization's corporate culture. Progent also offers temporary staffing for businesses who want to augment their internal Help Desk staff for special tasks or to substitute for vacationing or indisposed workers.

Consultant Services for ProSight Data Protection Services BDR Solutions
Cloud Backup Security Integration Support Portola Valley, CA

ProSight Data Protection Services from Progent provide small and medium-sized organizations an affordable and fully managed service for reliable backup/disaster recovery (BDR). Available at a low monthly cost, ProSight Data Protection Services automates and monitors your backup activities and enables rapid recovery of critical data, applications and VMs that have become lost or damaged as a result of component failures, software glitches, natural disasters, human mistakes, or malicious attacks like ransomware. ProSight Data Protection Services can help you back up, retrieve and restore files, folders, applications, system images, as well as Hyper-V and VMware images. Critical data can be backed up on the cloud, to an on-promises storage device, or to both. Progent's BDR specialists can deliver advanced support to set up ProSight Data Protection Services to to comply with government and industry regulatory requirements such as HIPPA, FIRPA, and PCI and, whenever necessary, can help you to recover your critical data.

domain management Professionals
ProSight password management Professionals Santa Ana

ProSight IT Asset Management is a cloud-based IT documentation management service that allows you to capture, maintain, find and protect information about your IT infrastructure, processes, applications, and services. You can quickly locate passwords or serial numbers and be alerted automatically about impending expirations of SSL certificates ,domains or warranties. By updating and managing your network documentation, you can save up to half of time spent trying to find vital information about your IT network. ProSight IT Asset Management includes a centralized repository for storing and sharing all documents related to managing your network infrastructure like standard operating procedures and How-To's. ProSight IT Asset Management also supports advanced automation for gathering and associating IT data. Whether youíre making enhancements, doing regular maintenance, or reacting to an emergency, ProSight IT Asset Management delivers the data you require when you need it.

Catalyst Switch IOS-XR Consultant
Technical Consultant Alameda, California

With Cisco Catalyst switches for small and mid-size businesses, Cisco enables organizations to realize all the benefits of bringing intelligence to their networks. Cisco's switch technology makes it possible to enable features to make your IT network highly robust to handle time-critical needs, scalable to facilitate growth, secure enough to guard restricted information, and designed for differentiating and managing all traffic to optimize system performance. Progent's CCIE certified consultants can help you pick out and deploy Catalyst switches that make sense for your business. Also, Progent's CISSP certified security specialists can help you create a strategic security plan and set up Cisco Catalyst switches so they help enforce your security policies. Cisco Catalyst switches that Progent supports include the Cisco Catalyst 2940 switches, Catalyst 3750 switches, Catalyst 4948 switches, and Cisco Catalyst 6500 switches.

Cisco Network Management System Engineers
Network Management Consulting Services

Progent's Cisco-qualified network consultants can show you how to use Cisco's management tools alongside a variety of specialized third-party products to create a comprehensive network management strategy to keep your environment operating smoothly, fully utilize expensive resources, guard your data, recover quickly from device failure or malicious assaults, and enable you to add or repurpose network resources intelligently and affordably as your company evolves.




The CRISC program was established by ISACA in 2010 to verify an IT professional's ability to design, implement, and maintain IS control mechanisms to mitigate risk. Progent offers the expertise of a CRISC-certified consultant to assist you to create and execute a workplace continuity plan based on industry best practices identified by CRISC and crafted to align with your organization's risk appetite, business objectives, and budgetary guidelines.


















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