Progent has a long background delivering a full-spectrum of remote network support and urgent repair services to local governments and schools across the United States. Progent is one of the industryís pioneers in providing expert online IT support and has provided IT support to organizations in every state. Remote support saves travel costs and resolves issues more quickly than on-premises service calls.


Additional Topics of Interest

Online Support Services for ISA 2006
Information Technology Consulting for Internet Security and Acceleration Server 2006

Microsoft ISA 2006 is a multi-functional edge gateway that provides a powerful application layer firewall, virtual private network (VPN), and web caching solution for protecting the Internet-facing applications of any organization against a broad range of attacks. Progent's Microsoft ISA Server 2006 support professionals can show you how to plan, rationalize, test, implement, configure and support the Standard or Enterprise edition of ISA Server 2006 on your network.

Windows Cluster Shared Volumes Support
Nationwide Clustered Windows Server 2012 R2 Network Consultants

Progent's Microsoft-certified failover clustering experts can assist you to assess the advantages of adopting Microsoft Windows Server 2012 clustering technology to create a powerful high-availability/disaster recovery solution, assist you to design and deploy a Windows Server 2012 system, provide online and on-premises consulting expertise and engineering support for failover clusters that include physical servers or virtual machines, and show you how to streamline the administration of failover clusters.

Adaptive Security Device Manager Engineer
Cisco PIX to ASA upgrade IT Consulting

Progentís experienced Cisco IT security consultants provide expert PIX Firewall and ASA Firewall consulting support including architecture, configuration, and management of Cisco firewall and Cisco security technology. The PIX and ASA Security Appliance Series of Cisco firewalls delivers strong user and application policy enforcement, sophisticated attack defense, and secure access services. Ranging from compact, easy-to-install desktop appliances for small and home offices to scalable enterprise-grade products, Cisco PIX Firewall and ASA Firewalls provide a high level of security, high throughput, and excellent availability for network environments of any size. PIX Firewalls and ASA Firewalls are based on a proven, purpose-built operating system, eliminating common OS-specific security holes.

Professionals for Sarbanes Oxley Compliance
Office Move Consulting

For large businesses, Progent can leverage in-house network support groups by providing extensive experience in supporting key Microsoft and Cisco products. Progent's certified experts can provide Enterprise Active Directory consulting, Exchange Server 2010 support, SharePoint experience, and Microsoft SQL Server help. For the nationwide or worldwide enterprise with branch offices in the Bay Area, Progent can act as a seamless nearby supplement of enterprise network management. Progentís enterprise support services include corporate-wide security, online branch office support, network design, Sarbox conformance, project planning, and world-class service for multi-site network environments powered by Enterprise Windows. Progent can provide field engineers and technicians to assist with a site relocation or office move, or a network architect to assist with building or utilizing an Internet Data Center or Hosting Facility.

Cisco Help Desk Network Consulting
Help Desk Process Support Nebraska

Progent's Computer Contact Center Outsourcing Support Services for desktop support are designed especially for small organizations who require fast availability of a Help Desk Call Center with professional phone support and effective escalation options but who have to operate within a modest network support budget. Key features of Progent's Help Desk Outsourcing Support Services include: Help Desk Call Center Support, Optional Remote Access Support, Initial System Evaluation, Problem Escalation, Virtual Helpdesk Services, By-the-Minute Billing, and Help Desk Call Center Applications Selection and Deployment.

Network Support Help Desk IT Consulting
Contact Center Outsourcing

Progent offers three basic kinds of Help Desk support : Microsoft and Cisco Help Desk Outsourcing Support Services, Virtual Help Desk Support, and Call Center Consulting and Staffing. Progent is a Microsoft-certified Partner and Progent's Help Desk team of trained Microsoft and Cisco experts gives your clients instant access to a reliable support resource with years of experience providing phone support and remote access repair for IT systems powered by Microsoft products. Progent's focus is on earning the support Helpdesk a positive image as a key contributor to business productivity. Progent's goal is to resolve rather than simply record problems.

Non-stop Data Centers Support Outsourcing
Cisco Certified Expert Technical Support

Progent's Data Center engineers can show you how to find fault-tolerant data centers that meet the particular needs of your company. High availability off-site data centers are especially appealing to small businesses because of their low cost and convenience in comparison to taking a do-it-yourself strategy. Trying to build an in-house data center with even a minimum degree of fault tolerance is too costly for the majority of small businesses. Progent is ready to show you how to get all the benefits of high availability data centers and fault tolerant colo sites by offering a complete range of engineering and maintenance services.

Ransomware Protection Engineer
ProSight IT Management Outsourcing Services in Columbus, Ohio

Progent's ProSight portfolio of managed IT services are geared to provide businesses who maintain minimal internal IT support staffs with low-cost access to world-class management tools and technical experts. Advantages of Progent's ProSight line of managed IT services include fixed network maintenance expenses, automation of common management tasks, ongoing adoption of the latest information technology, smooth transition from legacy systems to up-to-date solutions, improved alignment of information technology with business objectives, access to veteran network experts, and freeing up management to focus on business instead of fast-evolving network technology.

Catalyst 2900 Switch Professionals
Fremont, California Onsite Technical Support for Catalyst 4900 Switch

Progent's Cisco-certified CCIE networking experts can assist your business to configure, manage, upgrade, optimize and debug Catalyst switches. Progent can also assist you to harden the security and compliance of Catalyst switches and migrate smoothly from legacy appliances to modern models.

SQL Server Contract Development
SQL Server 2005 Technical Consultant New Jersey

SQL Server 2005 offers indispensable, familiar tools to IT experts as well as to information workers, lessening the complexity of creating, deploying, managing, and accessing company information and database applications on platforms ranging from handheld devices to corporate information systems. The complexity and integration requirements of Microsoft SQL Server 2005 call for an IT consulting firm with real-world experience and wide knowledge in planning and building information-based, comprehensive business IT solutions. The expertise of Progent's Microsoft-certified technical team, with an average of over 10 years of background involving Microsoft integration, ensures you success in planning, deploying and managing Microsoft SQL Server 2005 solutions that are seamlessly integrated with the Microsoft .NET platform.

XenServer Virtualization Consultancy
XenMotion Consulting

Progent's Citrix-accredited engineers can help your company to understand the business advantages of XenServer and other Citrix products, and can assist you to plan, validate, implement, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your existing Citrix technology deployment and help you to optimize consolidation, performance, protection, availability, and recoverability.

Outsourcing for Windows and Solaris
Windows, UNIX, Solaris Information Technology Consulting

If your company operates a UNIX, Linux, or Solaris environment or a mixed-platform computer system, Progent's CISM and CISSP-certified security specialists can assist your whole organization in a wide range of security areas including security administration practices, security design and models, connection control products and methodology, software development security, operations security, physical security, telecommunications, infrastructure and Internet security, and business continuity planning. CISM and ISSAP define the fundamental skills and worldwide standards of knowledge that information security professionals are required to master. These accreditations offer executive management the confidence that those who have achieved their CISA or CISM certification have demonstrated the background and theory to offer effective security management and engineering help.

Microsoft Exchange 2000 Network Consultants
Outsourcing for Microsoft Exchange Upgrade in Baltimore, MD

Years of experience with Microsoft's Exchange products makes Progent among the most qualified computer support companies in California for integrating email systems based on Exchange 2000 Server. Progent is skilled in helping small businesses derive the full advantages of Microsoft Exchange Server under common scenarios including upgrading from Microsoft Exchange 5.5 Server, moving from an ISP-based or POP3 Email system, and outsourcing your Microsoft Exchange Server administration.


















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