For small office networks located in the state of Louisiana, Progent's Microsoft and Cisco qualified consultants can provide online support and troubleshooting to repair your network problems quickly and affordably. Progent has acquired top-notch skills, sophisticated tools, and support databases to troubleshoot and repair network problems while avoiding the expense and delays associated with on-site technical service visits.

If your Louisiana business is situated beyond the larger metro areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby computer network support choices may be limited in technical expertise, or not available during a crisis. This can result in a network that is unpredictable or causing productivity loss due to technical problems going unresolved for too long. Progent’s team of field proven network engineers average more than twelve years of real-world industry experience, in the trenches of computer network support, performing a extensive variety of technical tasks for a varied range of clients. This means you get not only the technical skills needed for the job, but a consultant with demonstrated methods for applying that expertise to assist with efficient network solutions.

Online Seminars for Popular Desktop Applications
Progent offers online education for popular client programs and environments such as Excel, Word, Access, Project, Acrobat Writer, Photoshop CS, Crystal Reports, and Windows 10 and Windows 8. Live online training provides all the benefits of traditional in-person sessions, including instant communication between clients and teachers, but avoids the costs of travel and the challenge of trying to accommodate the availability of multiple students.

ProSight DPS Managed Cloud Backup and Recovery
ProSight Data Protection Services from Progent provide small and mid-sized businesses an affordable end-to-end solution for reliable backup/disaster recovery. For a low monthly cost, ProSight DPS automates your backup activities and allows fast restoration of vital files, apps and virtual machines that have become unavailable or corrupted due to hardware failures, software bugs, natural disasters, human mistakes, or malware attacks like ransomware. ProSight DPS can help you protect, recover and restore files, folders, apps, system images, plus Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to a local device, or mirrored to both. Progent's BDR consultants can deliver world-class support to configure ProSight DPS to be compliant with government and industry regulatory standards like IPPA, FIRPA, PCI and Safe Harbor and, whenever necessary, can assist you to recover your critical data. Read more about ProSight Data Protection Services Managed Cloud Backup.

Help with Choosing an Internet Service Provider and an Internet Service Package
Progent can provide the cost-effective support of online Internet connectivity experts to help your company to evaluate or enhance your Internet services so your Internet connectivity solution meets your business needs. Services available from Progent include evaluation of your current bandwidth use, vendor and plan comparison and ordering, network provisioning, and managing a seamless switchover to a new carrier and/or service plan. Network provisioning can include enhancing current routers and deploying new ones, setting up firewalls, and designing dependable BGP configurations. Progent's ISP, telecommunication carrier and collocation vendor experience includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Disaster Recovery/Business Continuity Planning Support Services
Progent's disaster recovery consultants can help you design a disaster recovery plan to respond to a total data center failure. Progent can show you how to develop a comprehensive disaster recovery plan that incorporates periodic disaster recovery evaluations and drills so that when a catastrophic failure takes place, you reduce network downtime. Progent's Microsoft and Cisco-authorized engineers can also help your company to build an affordable, zero-downtime network architecture that addresses reliability issues involving a wide range of infrastructure technologies and processes. Progent's business continuity experts can assist your company to prepare for the broader problems associated with keeping your company operational after a catastrophe by addressing not just IT issues but additional problems such as notifying critical staff members, moving into alternate office space, acquiring emergency transportation, hiring temporary employees, and submitting regulatory documents. Progent's Windows Server 2016 disaster recovery consultants can help you to plan and deploy an affordable disaster recovery solution for multi-site or hybrid cloud environments utilizing failover cluster tools proven in Microsoft's massive Azure cloud.

Oracle DBA Support and Software Programming
Progent offers the services of an Oracle consultant for Oracle DBA support or an Oracle application programmer for creating RDBMS applications. Progent's Oracle DBAs can assist you to streamline key Oracle database management tasks including performance tuning, backup/recovery strategies, and database security. Progent's Oracle application programmers can help you to design, tune, troubleshoot, or migrate Oracle applications based on PL/SQL. Progent offers experience using Oracle SQL Developer, SQL *Plus, and JDeveloper and can help you to optimize existing SQL code using Oracle's SQL Tuning Advisor.

Progent's Integration and Development Support for Microsoft SQL Server 2016
SQL Server 2016 offers significant enhancements in performance, scale, security, high-availability, mobile computing integration, plus built-in analytics and reporting. Innovations include PolyBase for handling structured and unstructured files in one appliance for big data applications, Jason integration, Dynamic Data Masking, Mobile Report Publisher, and centralized control over on-premises and cloud-based operations and services. Progent's Microsoft certified SQL Server 2016 consulting experts can provide online and onsite expertise to assist organizations of any size to design, deploy, manage or debug any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with all core Microsoft platforms such as Windows Server, Exchange Server 2016, SharePoint Server, Microsoft Dynamics GP, Lync or Skype for Business, and System Center Operations Manager.

Cisco Voice over IP (VoIP) Phone and IP Video Phone Integration and Support
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, maintain, and debug Cisco IP phones, video IP phones and wireless IP phones. Progent can provide expertise for all models of Cisco's IP phones from discontinued Voice over IP devices to the newest HD media phones. Progent's IP telephony experts can also help your organization to integrate your VoIP phones and video IP phones with Unified CM, originally named CallManager, or with Cisco Unified CM Express to build a state-of-the-art IP-PBX ecosystem for unified messaging and collaboration. Progent can also help you to configure Cisco Unified Communications Manager apps such as Unified Communications Manager IM and Presence Jabber, Unity Connection for voicemail, Mobile Connect for Single Number Reach (SNR, and Unified Contact Center Enterprise (UCCE) for creating an advanced customer contact solution. Progent's consultants can provide support with all aspects of Cisco IP Phone integration including reviewing dial plans, solving QoS, integrating SIP PSTN trunks and CUBE internetworking, installing ISR routers with CUBE internetworking support, and creating Cisco UCS server clustering and Cisco Survivable Remote Site Telephony (SRST) systems for high availability.

Planning and Configuration Consulting for Meraki Cloud-managed Wi-Fi Access Points
Progent's Meraki wireless AP consultants provide remote and onsite support to help organizations of any size to plan, install, maintain, upgrade or repair Wi-Fi systems that utilize Cisco Meraki wireless access points. Progent can help your business to configure and support Cisco's Meraki-based Wi-Fi networks for sites that range from a teleworker's home or a remote office all the way to a campus or a nationwide enterprise. Progent can also assist you to configure additional Cisco products including switches, routers and firewalls to build a seamless network infrastructure that provides identical connectivity, responsiveness, security, manageability and availability for wired and wireless clients regardless of their location or computing device. (See Cisco Meraki switches configuration and management.)

Network Support for Local Governments
Progent has a long background providing a broad range of remote IT consulting and emergency troubleshooting services to local governments and school districts across the United States. Progent is among the industry’s pioneers in delivering advanced remote IT consulting and has delivered network support to clients in all 50 states. Progent's remote computer support for local governments saves travel costs and solves issues more quickly than onsite service calls.

Configuration of Cisco's Managed Switches
Progent's Cisco-certified CCIE network engineers offer world-class online and on-premises support for Cisco's Catalyst, Nexus and Meraki families of fixed and modular switches for environments that run the gamut from small companies and campus LANs to giant data centers and public clouds. Progent can help you to deploy Cisco's continually improving switch technology to achieve the speed, scale, resilience, virtualization support, data protection and ease of management demanded by your organization. To learn about Progent's consulting and support for Cisco's extensive portfolio of Catalyst switches, see Catalyst switch consulting and troubleshooting services. To learn about Progent's consulting and support for Cisco's Nexus family of switches, see Nexus switch consulting services. To learn about Progent's support services for Meraki switches, refer to Cisco Meraki switches consulting and troubleshooting services.

Planning Support services for Windows 10
Progent's Microsoft-certified Windows 10 migration consultants can help businesses of any size to assess Windows 10 or to migrate to Windows 10 from any older version of Windows. Online and onsite assessment and migration services for Windows 10 offered by Progent include Return on Investment analysis, project coordination, application compatibility testing, pilot systems, virtualization architecture, Cloud integration, mobile device management and synchronization, telecommuter access, security and compliance, streamlined provisioning and management, infrastructure design, wired/wireless convergence, business continuity planning, group and personal training for IT support staff and end users, and ongoing Call Center support services.

Data Backup/Restore Expertise
Progent's data backup engineers can provide consulting support for a broad range of utilities and services that deliver solutions for protecting Microsoft Windows, Apple Mac, and Linux physical and virtual servers and workstations as well as laptops and handhelds. Progent offers help for all major data protection products including Acronis, Symantec Backup Exec, BackupAssist Software, HP Data Protector, Double-Take Software, Mozy, Retrospect, Time Machine, VMware Data Recovery, and Oracle Solaris FLARs. Progent can assist you to install, upgrade, or troubleshoot data backup systems for a variety of topologies such as on-premises, remote, cloud, or a mix.

MS Dynamics GP Support
Progent can provide a MS Dynamics GP consulting professional to help your company to support and enhance your Microsoft Dynamics GP-based management information system. Progent can also assist you to architect and implement a smooth Dynamics GP migration from a legacy accounting package so that you preserve your historical data, increase your protection, extend your financial reporting and management analytics, take full advantage of Microsoft Office support, and minimize business disruption by architecting and following an efficient upgrade strategy.

Wireless VoIP Phone Solutions
Integration of Cisco's wireless VoIP phones typically requires that you set up and fine tune many components of your Wi-Fi environment including APs, routers and switches, Cisco wireless LAN controllers, and management software. Progent's wireless IP phone configuration consultants offer remote and on-premises assistance to help you build and maintain a Cisco wireless VoIP phone solution by providing services that can range from troubleshooting the set up of a wireless IP phone or access point to providing project management outsourcing or co-sourcing services for updating the Wi-Fi infrastructure of a campus.

Azure Planning and Integration Consulting
Progent's Azure planning and integration experts can help you with any aspect of Microsoft Azure integration including requirements analysis, prerequisites assessment, system architecture, pilot testing, implementation, automated administration, performance tuning, software license management, disaster recovery strategies, security planning, and regulatory compliance assessment. Progent can assist your IT staff to set up and debug firewall appliances and VPN tunnels so your users can securely access to Azure-based resources, and Progent's Microsoft Gold-certified consultants can assist you integrate critical Microsoft platforms to run in Azure including Microsoft Windows Server, Exchange, SQL Server and Skype for Business. Progent can also assist your organization to create a hybrid environment that transparently integrates on-premises datacenters with Azure resources.

Extended Hours Online Support
Progent's economical extended hours online technical support program offers clients round-the-clock access to online support from Progent's TRC. Support services available outside standard business hours include fixing issues with Microsoft servers, Microsoft Windows desktop troubleshooting, help with MS Office applications, network and system backup/restore, and basic routing and switching support for Cisco networking products.

Contact a Progent Network Consultant
To see how to get in touch with a Progent network consultant for online or on-premises assistance in , call 1-800-993-9400 or visit Remote Network Help.














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