For small office network systems located within the state of Louisiana, Progent's Microsoft certified consultants can deliver online help and remote troubleshooting to solve your computer network troubles quickly and cost effectively. Progent has developed enterprise-grade skills, sophisticated tools, and support knowledge bases to identify and resolve IT problems while avoiding the cost and time delays normally associated with onsite service visits.

If your Louisiana company is situated beyond the larger metropolitan areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local computer support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a computer network that is unstable or causing efficiency loss due to technical problems persisting for too long. Progentís team of seasoned network engineers average more than 12 years of real-world computer industry experience, in the trenches of computer network support, performing a wide variety of technical tasks for a diverse range of customers. This means you obtain not only the technical expertise needed for the task, but an expert with demonstrated methods for applying those skills to provide excellent network solutions.

Easy Payment Options
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's convenient payment alternatives for emergency network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net payment terms are available for established business accounts.

Wide and Deep Knowledge of Office Networking
Progentís team of more than 100 computer network consultants means customers benefit from the leverage of over 1,000 years of combined background and shared information to repair the most difficult system issues. Progentís certified network engineers possess the experience to find solutions quickly and implement them cost effectively.

ProSight LAN Watch Server and Desktop Remote Monitoring Service
ProSight LAN Watch is Progentís server and desktop remote monitoring service that uses state-of-the-art remote monitoring and management techniques to keep your network running efficiently by tracking the health of critical assets that power your business network. When ProSight LAN Watch detects a problem, an alarm is sent automatically to your specified IT personnel and your assigned Progent engineering consultant so any looming problems can be resolved before they can impact your network. Learn about Progent's complete ProSight family of low-cost network monitoring and management services for small and medium-size businesses.

ProSight Data Protection Services Managed Cloud Backup and Recovery
Progent's ProSight Data Protection Services automated backup offers small and medium-sized businesses an affordable and fully managed service for secure backup/disaster recovery (BDR). For a low monthly rate, ProSight DPS automates and monitors your backup activities and allows fast recovery of critical data, apps and virtual machines that have become lost or damaged as a result of hardware breakdowns, software glitches, natural disasters, human mistakes, or malware attacks such as ransomware. ProSight Data Protection Services can help you back up, recover and restore files, folders, apps, system images, plus Microsoft Hyper-V and VMware virtual machine images. Important data can be protected on the cloud, to an on-promises storage device, or mirrored to both. Progent's backup and recovery consultants can provide advanced expertise to configure ProSight DPS to be compliant with government and industry regulatory requirements like HIPPA, FIRPA, and PCI and, whenever needed, can help you to restore your critical data. Read about Progent's entire ProSight series of value-priced managed services for small businesses.

Immediate Assistance for Urgent Issues
With Progentís urgent online computer support services, your company can receive immediate assistance for issues that are causing network disruption. Remote help does away with the lengthy wait and higher cost required for in-person network service. For ordinary administration tasks, Progentís remote support engineers can finish most jobs within minutes of receiving a request, instead of forcing your company to wait for up to a day for on-premises help to show up.

Live Online Training for Desktop Applications
Progent provides online training for an array of productivity applications. Progent's Online training covers areas that include Microsoft Office 365 Excel and Power BI reporting, Office 365 Word VBA development, PowerPoint co-editing, Outlook calendar sharing, Office 365 Access rapid application development, Microsoft Dynamics GP (Great Plains) migration, and Windows 10 management. Webinar-based education offers all the benefits of conventional classroom sessions, such as immediate communication between clients and teachers, but avoids the expenses of transportation and the hassle of attempting to accommodate the availability of multiple students.

Planning and Support Services for SCOM 2012
Progent's Microsoft-certified System Center 2012 Operations Manager (SCOM 2012) consulting experts have more than a decade of background designing, implementing, enhancing and troubleshooting SCOM solutions and offer organizations of any size expert remote or on-premises consulting support for Microsoft SCOM 2012. Progent can assist your company to design a topology for Microsoft SCOM 2012 servers that provides the performance and resilience needed to monitor your IT resources effectively, whether your datacenters are on-premises, cloud-based, or a hybrid solution. Progent's SCOM consultants can also help you to install and set up SCOM 2012 management packs according to best practices for tracking network fabric as well as Microsoft and 3rd-party applications and services. In addition, Progent can deliver fast online or onsite troubleshooting to assist you to remediate serious issues uncovered by System Center 2012 Operations Manager. Progent can also provide Microsoft System Center 2016 Operations Manager expertise to help you to migrate efficiently from SCOM 2012 to SCOM 2016.

Collaborative Approach to Service and Technical Problem Escalation
Computer technologies have grown ever more sophisticated. In addition, typical small business computer networks incorporate products from dozens of different vendors. All this makes network integration and support increasingly difficult. It is impossible for even the most experienced individual to have deep knowledge in all facets of computer technology, or extensive hands-on experience in the thousands of hardware and software products, models, and revisions that small companies incorporate in their information systems. Progent utilizes a collaborative methodology to network consulting and relies on application experts to bring in-depth skills when needed to solve complex problems effectively, at the least expense to your company.

64-bit Computing Migration Help
Progentís 64-bit upgrade support experts can help your organization to enhance your servers and workstations efficiently from 32 to 64 bits. Progent can assist you to understand the costs and advantages of moving to 64-bit processing, design an economical upgrade strategy that reduces operational interruptions, and offer timely remote support to aid your organization to install 64-bit software and applications on your existing hardware. Progent's Microsoft-certified engineers can assist your company to install the 64-bit editions of Microsoft products such as Microsoft Windows Server, SQL Server, Microsoft Windows 10, and Office Excel.

Altaro VM Backup Software for Backup and Disaster Recovery
Altaro VM Backup provides small and mid-size organizations a reliable and affordable platform for backing up and restoring Hyper-V and VMware-based VMs. Altaro VM Backup can be deployed in local, offsite, multi-site, and cloud architectures and also enables cost-effective backup to Azure storage. Top features include state-of-the-art inline deduplication to cut backup storage requirements, Continuous Data Protection (CDP) with backup spacing as little as five minutes for reducing your exposure to data loss, advanced encryption, granular restore options for individual files and emails, support for Windows CSV and VMware vCenter for managing large-scale deployments, and support for Microsoft VSS technology to back up live VMs with zero downtime. Progent is an Altaro partner and offers a broad range of services to assist you to design, deploy, manage and troubleshoot a backup and disaster recovery system based on Altaro VM Backup. For details, visit Altaro VM Backup Consulting.

Data Backup/Restore Consultants
Progent's data backup consultants offer support for a broad range of utilities and technologies that deliver solutions for protecting Windows, Mac, and Linux physical and virtual servers and desktops plus laptops and smartphones. Progent supports leading backup platforms by delivering services that include Altaro VM Backup consulting, Barracuda Backup and disaster recovery preparedness expertise, and DoubleTake/Carbonite solutions. Progent also offers support for Acronis, MozyPro, Retrospect, Apple Time Machine, Symantec Backup Exec, BackupAssist Software, CrashPlan PRO, and Oracle Solaris FLARs. For enterprises, Progent can provide VMware Site Recovery Manager (SRM) consulting. In addition, Progent's ProSight Data Protection Services are offered to small and medium-sized businesses as an affordable end-to-end service for secure backup/disaster recovery (BDR).

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP infrastructure experts and CUBE integration experts can help you to plan, deploy, manage, troubleshoot and upgrade Cisco's SIP infrastructure solutions and Cisco's CUBE (Cisco Unified Border Element)-based SIP trunks. Progent offers cost-effective remote or onsite expertise to help businesses to move smoothly to a modern communications network that delivers fast return on investment. Progent's certified Microsoft unified communications experts can assist you to set up interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms such as Skype for Business and Lync for access to a SIP PSTN trunk.

Microsoft Exchange 2010 Migration Support
Progent's Microsoft-certified Exchange Server 2010 consultants can assist your organization to manage and troubleshoot your current Exchange 2010 environment or give you access to the expertise of seasoned Microsoft Exchange 2016 consultants and Exchange Online specialists to help you determine the benefits of upgrading to a current edition of Exchange Server that offers quick return on investment by increasing your workers' efficiency, lowering the expense of equipment and support, streamlining management, and integrating your key communications platforms.

Get in Touch with a Progent Computer Consultant
To learn how to contact a Progent network support expert for online or onsite assistance in , call 1-800-993-9400 or visit Remote Computer Help.

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