For business computer networks located throughout the state of Louisiana, Progent's Microsoft and Cisco authorized technical experts can provide online help and remote troubleshooting to solve your computer system problems quickly and affordably. Progent has acquired enterprise-level skills, sophisticated utilities, and support databases to troubleshoot and resolve network problems without the cost and time delays normally associated with in-person service dispatches.

If your Louisiana small business is located beyond the larger urban areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby computer support choices may be limited in expertise, or not available during urgent situations. This results in a computer network that is unpredictable or causing wasted time due to technical issues continuing for too long. Progentís group of expert network engineers average more than twelve years of real-world industry experience, in the trenches of network systems support, performing a large variety of technical tasks for a varied range of customers. This means you get not just the technical know how needed for the task, but an expert with demonstrated methods for applying those skills to provide affordable network solutions.

Immediate Help for Urgent Problems
With Progentís urgent online computer support services, you can get immediate support for issues that are causing lost productivity. Online support does away with the long delay and increased expense associated with on-site technical help. For ordinary IT management tasks, Progentís online support engineers can perform most jobs within minutes of a request, rather than forcing your company to live with a problem for up to a day for on-premises help to show up.

Microsoft Exchange 2016 Migration Support Services
Progent's MS Exchange 2016 Server experts can assist your business in all phases of your upgrade to Exchange 2016 including designing high availability (HA) system topology for an on-premises, Microsoft cloud connected or hybrid deployment; server and CAL licensing requirements for Exchange 2016 Server and Windows Server 2012 R2; moving mailboxes; Windows Hyper-V strategy; determining storage requirements for your virtual machines, mailbox databases and log files; setting up HLB for fault-tolerant CAS services; planning, setting up and validating Exchange Servers and Windows Servers and DAG groups; integration with SharePoint; updating the firewall; creating SSL certs; performing client integration with Office desktop or Office 365; and configuring Outlook on the web (formerly Outlook Web App).

Windows 8.1 Integration Support
Progent's Microsoft-certified Windows 8.1 experts can deliver a range of network consulting services to help companies of all sizes to install, manage, and support networks that incorporate workstations, notebooks, tablets, or smartphones based on Microsoft Windows 8.1. For enterprise customers, Progent's senior project managers can help set up test labs to evaluate Windows 8.1 and develop and manage Windows 8.1 deployment projects following leading practices. Progent's consultants can also provide Windows 10 planning and migration assistance.

Planning and Migration Help for SharePoint 2013
Progent has been providing SharePoint support since the first product was released more than a a dozen years, and Progent has the scope of technical know-how to help organizations of any size to design and carry out a SharePoint Server 2013 deployment and develop SharePoint Server 2013 applications that add significant business benefit to your information network. Progent's Microsoft Gold-certified consulting team can help your company to evaluate the risks and benefits of migrating to SharePoint Server or SharePoint Online from legacy versions of SharePoint or from a different collaboration solution; determine if an on-premises, Cloud-based or hybrid deployment is best suited for your organization; and pick the most appropriate version of SharePoint 2013 for your purposes. Progent offers full project management outsourcing or can help in individual tasks associated with your SharePoint 2013 migration.

Planning and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consulting experts can help organizations of all sizes to follow best practices to configure SCVMM 2012 hosts and host groups, fabric, storage systems, and library resources; plan, integrate, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for enterprise-class monitoring and reporting. Progent can help you to move from an older edition of System Center Virtual Machine Manager or from another management system, and Progent can assist you to enhance and repair your current SCVMM environment so you realize maximum business value. Progent can also provide Virtual Machine Manager 2016 migration consulting to help your organization to design and implement an efficient upgrade from Virtual Machine Manager 2012 to SCVMM 2016 in order to benefit from stronger security capabilities, more affordable VMM storage fabric, and other improvements.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultantsoffer advanced remote support to help businesses of all sizes to connect their networks with popular public cloud platforms such as Azure and Amazon Web Services. Progent can assist your it team to plan and administer cost-effective hybrid environments that can include Windows and Linux systems and apps in hybrid architectures that combine physical resources along with cloud services. To help you to integrate cloud services with networks, Progent can provide a range of public cloud migration support services such as Office 365 integration solutions with on-premises installations of Exchange and Microsoft Azure hybrid cloud design and deployment consulting, Amazon AWS cloud integration support, and Amazon Web Marketing Service programming and debugging.

Fast and Affordable Remote Support Throughout the U.S.
Progent has provided remote or onsite network support assistance to organizations in each state in the U.S. Many of these clients have shown their appreciation to Progent through testimonials to the high quality of Progent's service personnel. Take a look at Progent's client testimonials to learn what they say concerning the quality of Progent's consulting services

Exchange 2010 Upgrade Support
Progent's Microsoft-certified Exchange 2010 Server consultants can assist you to evaluate the benefits of Exchange 2010 for your organization and can assist you to design and execute an economical upgrade to Microsoft Exchange Server 2010 from Microsoft Exchange 2003 or Exchange Server 2000 that will provide quick payback by improving your productivity, lowering the expense of equipment and support, streamlining administration, and consolidating your key communications platforms.

MS SQL Server Software Development
Progent's Microsoft-certified SQL Server application developers can assist with all stages of building and maintaining SQL Server-powered database applications. Progent adheres to industry best practices using Microsoft's MSF Framework to create scalable, manageable custom software applications and to finish software development projects on schedule and on budget. Development expertise available from Progent for Microsoft SQL Server applications includes specification of features and scope, logical and physical modeling, ETL development, data migration, T-SQL coding, software configuration, capacity planning, tuning, backup/recovery strategies, clustering and virtualization, replication, security and compliance, and disaster recovery/business continuity planning.

Citrix XenServer Support Services
Progent's Citrix XenServer consultants can assist you to understand the strategic benefits of XenServer as well as additional Citrix products, and can help you to plan, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also analyze your current XenServer environment and show you how to optimize resource utilization, performance, security and compliance, availability, and recoverability.

Security Inventory Evaluation for Small and Mid-size Businesses
Progent offers two ultra-affordable service packages intended to allow small companies to get an independent security evaluation from a qualified security engineer. With Progent's External Network Security Inventory Checkup, an engineer administers an extensive examination of your network from outside your firewall to determine potential weaknesses in the security posture you expose to the public. With Progent's Internal Security Inventory Checkup, a security engineer runs a network scan from an authorized machine within your company firewall to uncover vulnerabilities to inside attacks. The two security inventory services are configured and run from a secured remote site.

SIP Infrastructure Solutions: SIP PSTN Trunks and Cisco CUBE Session Border Controller Integration
Progent's Cisco-certified SIP trunk experts and Cisco CUBE integration consultants can assist organizations of any size to design, integrate, manage, debug and enhance Cisco's SIP (Session Initiation Protocol) infrastructure technology and Cisco's CUBE-connected IP PSTN trunks. Progent can provide cost-effective online or onsite support to help you to migrate smoothly to a productive unified communications ecosystem that offers accelerated return on investment. Progent's Gold-certified Microsoft unified communications consultants can help you to configure interfaces between Cisco's CUBE Session Border Controller and Microsoft's rich media platforms like Skype for Business Server and Lync Server for access to a SIP-based IP PSTN trunk.

Configuration Support for Lync 2013
Lync Server 2013 enables organizations of all sizes to build a manageable and protected communications environment that permits the modern BYOD computing model with instant messaging (IM). instant messaging, presence, web conferencing with app sharing, and both IP and PSTN calling enabled for a wide assortment of stationary PCs and mobile devices. Progent's certified Lync Server 2013 experts can help you to evaluate the business benefits of Lync 2013, design an in-house, cloud-based (via Microsoft Lync Online) or hybrid topology suitable for your current and long-term plans, deploy Lync 2013 in a way that expedites your ROI, and deliver live online and on-premises training to your IT staff and users. Progent has expertise in critical pieces of a Lync Server 2013 solution including Windows Server, SQL Server and Exchange, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Office 365 apps such as Outlook clients, Excel and PowerPoint. If your organization are currently using Microsoft Lync Server, Progent's Microsoft Skype for Business consultants can help you to design and carry out a smooth upgrade to Skype for Business.

Get in Touch with a Progent Network Consultant
To see how to contact a Progent network support expert for online or on-premises expertise in , phone 1-800-993-9400 or go to Online Computer Support.














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