For office networks located throughout the state of Louisiana, Progent's Microsoft certified technical team members can deliver online assistance and remote troubleshooting to solve your computer network troubles fast and affordably. Progent has acquired enterprise-class expertise, software utilities, and support databases to identify and resolve computer network problems while avoiding the expense and time delays normally associated with onsite technical service calls.

If your Louisiana company is located outside of the larger metropolitan areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local computer support choices may be limited in technical capability, or not available during a crisis. This results in a computer network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of field proven network professionals average more than 10 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical tasks for a broad range of clients. This means you obtain not just the technical expertise needed for the job, but an expert with proven methods for applying that expertise to assist with efficient network solutions.

Amazon AWS Cloud Integration Consulting
Progent's Amazon AWS cloud planning and integration experts can provide affordable online consulting to assist businesses to access Amazon AWS cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable cloud storage, and Glacier for value-priced archival storage. Progent can help your IT team with every aspect of Amazon AWS integration including needs analysis, preparedness evaluation, architectural design and review, pilot testing, deployment, administration, performance tuning, licensing management, backup/restore mechanisms, and security and compliance. Progent can provide advanced expertise with firewalls and VPN technology and can show you how to deploy cloud-based or hybrid ecosystems that seamlessly incorporate Amazon AWS services. Progent can provide as-needed consulting or Progent can provide project management outsourcing or co-sourcing services to help you migrate efficiently to the Amazon AWS platform.

Citrix Virtual Windows Desktop Support Services
Desktop virtualization solutions from Citrix allow quick provisioning of new client computers, rapid publication of current applications and updates, streamlined image control, immediate recovery from client PC failure or loss, lower initial cost and longer useful life for client computers, predictable high performance, centralized control of security policies, and the ability to prevent critical business information from leaving the data center. Progent's Citrix-certified XenDesktop engineers and XenApp experts can help your IT staff to evaluate, test, install, manage, and support Citrix virtual Windows desktop and application products and can help you with other virtualization platforms from Citrix by offering XenServer expertise and Citrix Essentials for Hyper-V support.

Common Examples of Remote Consulting Services Offered by Progent for Cisco Routers
Among the popular online Cisco router support services offered by Progent's certified Cisco experts include configuring hostname, DHCP, routing maps, T1, security logon banner and user accounts; configuring HSRP, aggregation, static or BGP to EIGRP redistribution, and ECN gateways; troubleshooting NAT configurations, routing maps, and line settings; upgrading router's IOS image; configuring and testing router failover; troubleshooting VPN tunnel and routing problems; making a network diagram and documenting router setup; plus security and disaster recovery strategy.

Unified CM and Unified CM Express Planning, Deployment and Troubleshooting
Cisco Unified Communications Manager, formerly named CallManager, is the heart of Cisco's collaboration platform. CUCM and Cisco Unified CM Express (CME) offer a modern IP-PBX by integrating closely with apps like Cisco Unified Communications Manager IM and Presence Service, Cisco Unity Express (CUE) for voicemail, Cisco Unified Mobility for Single Number Reach, and Cisco Unified Contact Center Enterprise for creating an advanced customer contact center. Progent's Cisco-certified CUCM experts can assist with any facet of CUCM configuration and debugging in areas that include integrating Cisco Voice over IP phones and desktop video phones, designing dial plans, configuring SIP trunks and CUBE session border controllers, installing ISR G2 routers with CUBE support, creating UCS server clustering systems for survivability, and integration with Exchange Server and Skype for Business.

Immediate Assistance for Urgent Problems
With Progentís urgent online computer troubleshooting services, you can get immediate support for issues that are causing lost productivity. Online help eliminates the long delay and increased expense associated with on-site technical support. For typical administration work, Progentís remote support consultants can complete most jobs within minutes of receiving a request, instead of requiring you to wait for hours for on-premises support to arrive.

Planning and Support Expertise for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager consultants can help organizations of any size to adhere to best practices to set up System Center 2012 Virtual Machine Manager hosts and host groups, fabric, storage systems, and libraries; plan, deploy, and manage private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for enterprise-class monitoring. Progent can assist you to move from a legacy version of System Center Virtual Machine Manager or from another virtualization management system, and Progent can assist you to optimize and troubleshoot your current SCVMM ecosystem so you get the highest possible return on investment. Progent also offers SCVMM 2016 migration consulting to assist you to plan and carry out a smooth upgrade from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from new security features, high availability VMM storage fabric, and other enhancements.

Full Range of Security Consulting Services
Progent's CISM, GIAC, and CISA certified security consultants can help you to perform comprehensive security audits, recover rapidly from intrusions, set up firewalls, configure safe mechanisms for remote and mobile access, deploy spam and virus filtering and email encryption, and create a company-wide security plan based on round-the-clock automated monitoring.

Microsoft Office Access Database Application Development
Progent's Office Access consultants offer affordable remote consulting services for all editions of Microsoft Office Access including Access desktop and Access Web App and offers advanced help for application development, database migration, performance optimization, BI reporting, and troubleshooting. Progent also can provide tailored online classes for Access programming and DBA services.

Expert Wireless Engineering and Support Services
Progent's wireless solutions consultants have broad expertise in the implementation and support of wireless information technology and can assist you to plan, install, administer and repair wireless ecosystems that are compliant, resilient, scalable, easy to administer and use, ready to handle your critical workloads, and transparently incorporated into hybrid cloud networks. Online and on-premises expertise provided by Progent span a selection of wireless solutions such as smartphone and tablet integration and management, Wi-Fi network infrastructure planning and deployment, Wi-Fi site surveys, wireless IP phone configuration, and building-to-building wireless integration.

Cost-effective Support Solutions
Many small organizations rely on poor metrics when shopping for a computer network consultant. Cost per hour is usually not a reliable measure for value. A consultant with inadequate experience can take several times longer to perform the identical task than an experienced IT expert. For example, charging a third less per hour, but taking three times longer for the same task is hardly a deal. Still worse, a badly architected or implemented IT infrastructure that is unreliable and hard to administer or upgrade can cost a business many times more than its initial price because of lost productivity. Progent's client testimonials from satisfied businesses throughout the United States confirm the effectiveness of Progent's support model and the expertise of Progent's staff of IT professionals.

Video Conferencing Consulting Services
Progent can provide the support of a certified video conferencing and telepresence engineer with expertise integrating products from the major video conferencing/telepresence providers such as Cisco/TANDBERG, Polycom, and LifeSize and can assist you to design, install, upgrade, or maintain a video conferencing environment that preserves your investment and maximizes the business value of your information network. Progent also offers the expertise of network infrastructure consultants able to assist businesses of any size to build and troubleshoot a communications network that delivers the performance, dependability, protection, and expandability you need to accommodate your video conferencing/telepresence environment.

Get in Touch with a Progent Computer Consultant
To find out how you can contact a Progent network consultant for remote or on-premises expertise in , call 1-800-993-9400 or visit Remote Network Help.

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