If your company network is in the state of Louisiana you can depend on fast phone-based help from a UNIX or Cisco CCIE support specialist to assist with emergency problems that threaten your IT network. Progent offers the services of among the most extensive teams of UNIX and CCIE-certified consulting experts available remotely of any independent service firm in the United States. Rates are competitive, charges are by the minute, engagement is fast, and service is world class.

If your Louisiana organization is situated far from larger metropolitan neighborhoods like New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, access to UNIX or CCIE-certified engineers could be problematic when you have an urgent situation. This could mean a loss of revenue for your company, angry customers, idle workers, and defocused management. By utilizing Progent's online services, you can get in touch with a qualified engineer who can offer expertise when you need it to get your network on line.

Since Progent bills for online help on a per-minute basis, your company pays exclusively for support received. Progent requires no startup surcharge. Some online service firms demand large minimum time requirements or charge for every quarter hour or longer. Progent's by-the-minute granularity and straightforward billing model eliminate big invoices for speedy solutions.

If your Louisiana company needs technical assistance for UNIX, Linux, Solaris, Apple Mac or Cisco technology, go to Progent's online help, phone 866-776-4368, or see Contact Progent.

Why is Progent's Remote Support Program Special?
Progent's seasoned team of online support professionals offers a wide array of in-depth information technology skills. This allows Progent's remote service experts to deal successfully with the most complex technical problems more quickly than is possible with ordinary independent support firms or with the in-house support resources usually available to small or mid-size companies. Progent has refined the tools and skills to repair problems efficiently in a wide variety of network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE service specialists have been awarded professional credentials including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service team members also have a variety of high-level Cisco credentials including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

To help companies who maintain networks powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's remote service group makes available the expertise of consultants who hold important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide high-level security expertise, Progent provides online support from professionals who hold a variety of security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP consultants. The range of Progent's expertise coupled with Progent's team-oriented approach to repairing technical problems allows service escalation, if needed, to experts with sufficient competence to deal with particularly intractable support calls. This speeds up remediation of urgent network problems, prevents system disruption, and reduces technical support invoices.

For businesses throughout Louisiana, Progent enables immediate online communication with UNIX, Linux, Solaris, Mac specialist for emergency support to troubleshoot information system problems that are damaging business productivity but are outside the skill set of your ordinary IT maintenance organization. Progent's UNIX, Linux, Solaris, Apple Mac, and CCIE-certified service team can interface with your computer environment via the latest remote troubleshooting tools that allow them to deliver quick and economical evaluation and resolution of serious IT issues.

Services Progent's Online Support Experts Can Provide Your Louisiana Business
Progent service specialists can offer advanced support for a comprehensive array of UNIX, Apple OS X, Cisco, and Microsoft products and technologies such as:

Online Expertise for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote network service team can help Louisiana companies to maintain a broad set of IT products and technologies that include system infrastructure, messaging solutions, security expertise for networks and company processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Mac OS X platforms, VMware products for processor consolidation and streamlined management, and migration from out-of-date systems to contemporary environments powered by updated versions of UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's support professionals offer remote troubleshooting for computers based on leading versions of the UNIX OS such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or common Linux platforms including RedHat Linux, SUSE Linux, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent is unmatched in the IT consulting arena for offering fast and affordable communication with Cisco CCIEs. CCIEs are elite networking engineers who earn this rare credential only after thorough examinations supervised by Cisco. The vast majority of CCIEs work for large enterprises or national ISPs, and consequently their skills are not conveniently accessible to smaller companies.

Progent is among the few network service providers that makes sure that Cisco CCIEs stay available to support small and mid-size companies. Also, Progent facilitates fast contact with a CCIE via telephone so you can get timely assistance for complex system problems that are impacting your productivity but are outside the competence of your ordinary system maintenance personnel. Progent's CCIE support experts can access your environment by utilizing sophisticated remote support tools to provide rapid and cost-effective analysis and resolution of critical system trouble.

Cisco qualified experts from Progent can help your business to architect, implement, and manage a converged information system that can streamline operations, lower expenses, and speed the path to productivity. By offering Cisco integrated services routers experience with Catalyst switches consulting services and Aironet wireless technology configuration assistance, Progent can significantly improve the strategic value of your connectivity environment in Louisiana. To find out more information about Progent's expertise in Cisco network appliances, visit Cisco Network Engineering Expertise.

Microsoft Gold Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified remote service experts can deliver network repair and consulting support for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your business the expertise of support engineers who can help you with a broad range of platform practice areas such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 migration, Microsoft Exchange Server 2013 integration, Microsoft Exchange 2010 monitoring and support, SharePoint Server application development, Lync integration and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server planning, SBS Server 2011 support, and Windows Essentials cloud integration.

Qualified Security Experts
Progent provides you access to certified CISM, CISSP and ISSAP security professionals who offer a variety of system protection services to improve the immunity of your UNIX/Linux, Solaris, or Apple Mac OS X environment against attacks or assist your business to revive quickly from an attack. Security services provided Progent include: in depth security audits using platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Hydra; rapid recuperation from malicious assaults; configuring firewalls; planning safe architectures for off-site and mobile access; securing your email system from viruses, spam and directory harvest attacks; and setting up 24x7 proactive monitoring. To read additional information concerning Progent's security support for small and medium-size businesses, see Progent's Professional Services for System Security.

Business Applications Services: Online Classes, Programming, Problem Solving
Progent's Apple Mac technology consultants can support the creative aspect of Macintosh environments by offering consulting services and training in graphics, sound, and motion video. Progent's consultants can provide help in a range of Mac applications such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video post-production facility.

Progent's Application Experts Team can supply in-depth engineering support and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and education for familiar Microsoft applications including Microsoft CRM, Microsoft Office Project, Word, and Office Excel. For more on Progent's expertise, programming, and training services for UNIX, Linux, Solaris, Mac OS X, or Microsoft applications, see Progent's Business Application Experts Team.

Help Desk Support Alternatives
Progent offers several service offerings for Help Desk services : UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing Services.

Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Call Center staff of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft professionals are available to provide your customers convenient communication with a dependable technical support team with years of background in telephone-based support and online troubleshooting for small and midsize business networks. Progent's concentration is on earning the Help Desk a positive reputation as a major driver of company productivity, and Progent's aim is to fix rather than simply document problems. To learn more concerning Progent's Call Center outsourcing, go to Progent's Call Center Support.

Progent's Remote Support Technologies
Progent has developed a set of optimized tools, refined over many years of field experience, focused on enabling the highest quality of service for providing remote technical help and troubleshooting for small and medium-size business IT systems. Progent provides safe Virtual Private Network support for gateways from multiple popular sources including Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online access allows the experts of Progent's remote service group to interface to your environment remotely without compromising network security.

Progent's powerful service database application includes extensive documentation for all service provided to Progent's clients. Every authorized Progent team consultant has access to the history of services delivered to every customer by any team member. This history of issues and fixes is structured as an easily searchable proprietary database that permits Progent's online technical engineers to communicate their experiences company-wide to ensure that the effectiveness of Progent's support services improves over time. Progent's partnerships with key vendors including Cisco and Microsoft make available additional vast technical support databases and to vendors' in-house support staff that allow Progent's online service experts to find the optimal solutions quickly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
To find out how to get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for urgent remote professional support in Louisiana, phone 1-800-993-9400 or go to Expert Remote Network Support.

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