If your company information network is in the state of Louisiana you can now get fast phone-based help from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified expert to help with urgent issues involving your network. Progent offers the services of among the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consultants available remotely of any independent support firm in the country. The cost is affordable, charges are by the minute, engagement is quick, and service is unbeatable.

If your Louisiana business is far from major metropolitan neighborhoods such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic during a network crash. This can result in lost productivity for your business, upset customers, unproductive employees, and distracted executives. By calling Progent's remote support, you have access to a qualified consultant who can offer expertise whenever you need it to get your system running.

Since Progent bills for phone service on a per-minute basis, your company is invoiced just for technical help delivered. Progent asks for no initialization surcharge. Some online support companies have significant minimum payments or charge for each fifteen minutes or longer. Progent's by-the-minute granularity and simple billing mechanism do away with unexpectedly large bills for fast repairs.

If your Louisiana business needs technical support for UNIX/Linux, Sun Solaris, Apple Mac or Cisco technology, go to Progent's remote support, phone 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Services Special?
Progent's experienced staff of remote support engineers possesses a wide array of in-depth computer knowledge. This allows Progent's remote service specialists to resolve the most challenging technical problems faster than is possible with typical independent support organizations or with the internal IT staff usually found in smaller companies. Progent has refined the tools and skills to fix technical issues efficiently in a wide variety of computer environments that feature mixtures of UNIX/Linux, Solaris, Apple Mac OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Mac OS X, and CCIE service specialists have earned advanced certifications such as Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a variety of high-level Cisco certifications such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Professional.

In order to help businesses that run networks powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's online support team offers the help of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent offers online contact with professionals who hold major security credentials such as Certified Information Security Manager consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional engineers. The scope of Progent's expertise combined with Progent's group approach to repairing network difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to resolve particularly tough problems. This speeds up remediation of serious problems, prevents network disruption, and minimizes maintenance invoices.

For organizations anywhere in Louisiana, Progent allows immediate online contact with UNIX/Linux, Solaris, Apple Mac OS X consultant for emergency help to fix network issues that are damaging productivity but are not within the comfort zone of your ordinary IT maintenance organization. Progent's UNIX/Linux, Sun Solaris, Mac, and Cisco CCIE-qualified engineers can interface with your system using the latest remote troubleshooting tools that allow them to perform quick and efficient analysis and resolution of serious network issues.

Services Progent's Online Consulting Experts Can Provide Your Louisiana Company
Progent service specialists can deliver advanced support for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Windows solutions such as:

Online Support Services for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Solaris, and Mac OS X online computer support staff can help Louisiana small businesses to maintain a comprehensive array of information products and technologies such as system infrastructure, messaging solutions, security expertise for computer systems and company operations, Windows integration with UNIX, Linux, Solaris, or Apple Mac OS X systems, VMware technologies for processor consolidation and streamlined management, and migration from out-of-date systems to modern solutions based on newer versions of UNIX/Linux, Solaris, Apple Mac, or Microsoft Windows.

Progent's service experts offer online troubleshooting for computers powered by leading derivatives of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX Operating System, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX or common Linux platforms such as RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking consultants who earn this prestigious certification only after thorough testing given by Cisco. In most cases CCIEs work for large corporations or national ISPs, and consequently their help is not conveniently accessible to small and mid-size businesses.

Progent is among the rare IT technology support providers that ensures that Cisco CCIEs are accessible to help small and mid-size businesses. In addition, Progent facilitates convenient contact with a CCIE by phone so you can get timely help for critical network problems that are hurting your productivity but are not within the experience of your local system support personnel. Progent's CCIE consultants can access your environment by means of state-of-the-art on-line support technology to perform rapid and affordable analysis and repair of critical network trouble.

CCIE qualified consultants from Progent can assist your business to plan, setup, and service an integrated network infrastructure that can simplify operations, reduce costs, and accelerate time to profitability. By providing Cisco broadband routers expertise with Catalyst switches consulting services and Cisco Aironet wireless products configuration help, Progent can greatly improve the business value of your information network in Louisiana. To see more information about Progent's support for Cisco network appliances, see Cisco Network Professional Expertise.

Microsoft Gold Certified Partner for Remote Consulting for Windows
Progent's Microsoft-qualified online support experts can deliver computer system problem solving and IT assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can provide your organization the assistance of support professionals who can assist you with a broad variety of technology expertise including Windows Server 2012 R2 integration, Windows Server 2008 R2 maintenance, MS Exchange Server 2016 planning and deployment, Microsoft Exchange Server 2013 integration, Exchange Server 2010 monitoring and support, SharePoint Server application development, Microsoft Lync implementation and Microsoft Communications Server troubleshooting, Forefront TMG administration and ISA Server 2006 migration, SQL Server 2016 migration and programming and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server training, SBS Server support, and Windows Essentials cloud integration.

Qualified Network Security Professionals
Progent provides you contact with certified CISM, CISA and CISSP security consultants who can deliver a range of security solutions that can improve the protection of your UNIX, Linux, Sun Solaris, or Apple Mac OS X network against internal or external threats or help you to recover quickly from an assault. Security services available from Progent include: in depth security analysis using utilities such as GFI LANguard NSS, NMAP Port Scanner, and products from Metasploit and Nikto; rapid recuperation from virus and worm assaults; setting up firewalls; planning secure techniques for off-site and mobile connectivity; securing your messaging infrastructure from viruses, spam and DHA attacks; and implementing 24x7 proactive monitoring. To read additional information on Progent's security support for small and midsize businesses, refer to Progent's Engineering Support for Network Security.

Applications Services: Training, Custom Development, Integration
Progent's Apple Mac technology consultants can support the creative aspect of Mac computing by providing consulting services and training in imaging, sound, and video. Progent's support professionals offer expertise in a variety of Mac applications including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production facility.

Progent's Application Experts Group offers professional engineering expertise and education in specific application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, customization, and training for popular Microsoft business applications such as Microsoft CRM, Microsoft Project, MS Office Word, and MS Excel. To find out more information concerning Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Help Desk Call Center Support Options
Progent provides several service offerings for Call Center services including UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Help Desk Services, and Call Center Process Consulting and Staffing.

Progent's Help Desk Outsourcing Services are intended primarily for companies who require the immediate availability of an effective Call Center but who have limited funds and IT management resources. Progentís Virtual Help Desk is a transparent extension of your current Call Center staff. Progent can operate as a primary Help Desk for your organization, represent an escalation resource for tough network issues, or be available in overflow instances when your ordinary resources are swamped. Progent's Call Center Consulting Services can assist you in establishing an efficient new Help Desk or improving your current one, selecting or customizing Help Desk software products to address the particular needs of your company, or adding temporary staff to work online in conjunction with your in-house Help Desk Call Center resources during high-demand scenarios like software migrations.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk Call Center staff of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft experts can offer your customers fast communication with a reliable support team with extensive experience in telephone-based support and online repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a positive image as a solid contributor to company success, and Progent's mission is to fix and not merely document problems. To read more on Progent's Help Desk Call Center support and outsourcing services, see Progent's Help Desk Call Center Services.

Progent's Remote Service Technologies
Progent has developed a set of customized technologies, refined over more than a decade of use, focused on promoting the most advanced quality of efficiency for providing remote technical help and repair for small and midsize business information systems. Progent offers secure Virtual Private Network support for gateways from multiple popular vendors including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote access enables the consultants of Progent's remote service group to link to your network remotely without violating network security.

Progent's sophisticated service reporting software keeps extensive histories of all support provided to Progent's clients. Every active Progent team engineer has access to the history of services rendered to every customer by any staff member. This archive of issues and resolutions is structured as a readily accessible proprietary database that allows Progent's remote support professionals to communicate their knowledge company-wide to make sure that the quality of Progent's technical support grows daily. Progent's certifications with major industry leaders including Cisco and Microsoft make available other extensive support databases as well as to manufacturers' in-house technical personnel that enable Progent's remote service experts to find the best solutions promptly.

Contact a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Assistance Specialist Now
To find out how to contact a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Certified CCIE for urgent remote consulting expertise in Louisiana, phone 1-800-993-9400 or visit Urgent Online Computer Support.

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