If your business computer network is in Louisiana you can now get quick phone-based contact with a UNIX or Cisco CCIE expert to assist with emergency problems that threaten your IT network. Progent offers the services of one of the most extensive groups of UNIX and Cisco CCIE support professionals accessible online of any independent service firm in the U.S. Rates are competitive, billing is per minute, engagement is immediate, and service is unbeatable.

In case your Louisiana network is some distance from major urban neighborhoods including New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, help from UNIX or CCIE-certified experts could be problematic when you have an urgent situation. This can cause a loss of income for your company, angry customers, idle workers, and defocused management. By utilizing Progent's remote support, you have access to a certified consultant who can deliver help whenever you have to have it to keep your network running.

Because Progent charges for remote service per minute, your business pays exclusively for support received. Progent imposes no initialization surcharge. Many online consulting organizations demand substantial minimum fees or charge for each fifteen minutes or longer. Progent's fine granularity and simple billing policy do away with unexpectedly large bills for quick repairs.

If your Louisiana business requires online help for UNIX/Linux, Solaris, Apple macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Support Services Special?
Progent's experienced staff of online support professionals offers a wide array of world-class information technology skills. This allows Progent's online technical support experts to deal successfully with the most complex technical problems faster than is possible with typical independent service organizations or with the in-house IT resources commonly available to small or mid-size companies. Progent has refined the technology and experience to fix technical issues efficiently in a wide variety of network environments that feature mixtures of UNIX, Linux, Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and CCIE consultants have been awarded major certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also have a number of high-level Cisco certifications including Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional, CCVP, and Design Professional.

To assist companies who maintain environments incorporating a mix of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft operating systems, Progent's online support team can provide the assistance of engineers with important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security expertise, Progent offers phone-based support from engineers who have earned major security certifications including Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to repairing technical difficulties streamlines service escalation, if needed, to experts with relevant competence to deal with particularly intractable problems. This accelerates resolutions of urgent problems, avoids system downtime, and reduces maintenance bills.

For companies in the state of Louisiana, Progent enables immediate remote contact with a UNIX/Linux, Solaris, macOS or OS X specialist for emergency expertise to fix information system issues that are impacting business productivity but are outside the scope of your in-house IT support resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and CCIE-certified service team can analyze your system using advanced remote support utilities in order to provide rapid and economical analysis and resolution of serious IT issues.

Services Progent's Online Consulting Specialists Can Offer Your Louisiana Company
Progent's online professionals can provide expert help for an extensive array of UNIX, Apple OS X, Cisco, and Windows solutions such as:

Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based network service staff can help Louisiana companies with a large array of IT products and technologies that include system infrastructure, email support, security consulting for computer systems and business processes, Microsoft Windows integration with UNIX/Linux, Sun Solaris, or macOS and OS X platforms, virtual server technologies for processor economization and streamlined administration, and moving from dated applications to current solutions powered by updated versions of UNIX, Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's support professionals can provide remote troubleshooting for systems powered by leading variants of the UNIX operating system such as: macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, BSD, SCO and SGI/Irix or mainstream Linux products such as RedHat, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Products
Progent leads the computer support arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are high-level networking engineers who are awarded this rare credential only after thorough testing given by Cisco. Most Cisco CCIEs are hired by big enterprises or national Internet service providers, and consequently their expertise is not easily accessible to the general public.

Progent is among the few IT technology support organizations that makes sure that CCIEs stay accessible to help small and mid-size companies. In addition, Progent can provide quick communication with a Cisco CCIE by telephone so that you can get timely support for critical network issues that are hurting your business but are not within the comfort zone of your ordinary IT support personnel. Progent's CCIE consultants can tie into your system by utilizing secure on-line troubleshooting tools in order to provide rapid and economical diagnosis and remediation of critical system problems. For more on Progent's expertise in Cisco infrastructure, see Cisco Technology Professional Expertise.

Microsoft Certified Partner for Online Expertise for MS Windows
Progent's Microsoft-certified online service professionals can provide computer repair and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your business the assistance of consulting engineers who can help you with a broad range of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange Server 2016 planning and deployment, Microsoft Exchange 2013 integration, Microsoft Exchange 2010 management, SharePoint 2013 design, Lync 2010 integration and Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server migration, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager network monitoring, Project Server planning, Small Business Server support, and Windows Essentials cloud integration.

Certified Security Specialists
Progent offers you access to qualified CISA, CISM, and ISSAP security professionals who offer a range of system protection solutions that can enhance the immunity of your UNIX, Linux, Solaris, or Apple macOS and OS X network against attacks or help your business to revive quickly from an attack. Security solutions available from Progent include: extensive security audits utilizing tools such as GFI LANguard Network Security Scanner, AMAP Application Scanner, and products from Metasploit and Nikto; fast recovery from virus and worm assaults; configuring firewalls; establishing secure techniques for off-site and mobile connectivity; protecting your email infrastructure from spam and DHA attacks; and implementing round-the-clock network monitoring. To find out more on Progent's security services for small and midsize businesses, refer to Progent's Professional Expertise for System Security.

Business Applications Services: Online Classes, Custom Development, Troubleshooting
Progent's Mac technology consultants can promote the creative aspect of Macintosh environments by providing consulting services and training in graphics, audio, and video. Progent's consultants offer expertise in a range of Mac applications including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers in-depth engineering support and training in special application fields such as ERP, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and training for familiar Microsoft business applications such as CRM, Microsoft Office Project, MS Office Word, and MS Excel. To learn more on Progent's expertise, customization, and education services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Help Desk Call Center Support and Outsourcing Options
Progent provides several service offerings for Call Center assistance that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Services, Virtual Helpdesk Support Services, and Call Center Operations Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for businesses who need the timely accessibility of a professional Help Desk Call Center but who have limited funds and internal support bandwidth. Progentís Virtual Help Desk is a transparent supplement to your current Call Center resources. Progent can operate as a main Help Desk Call Center for your organization, represent an escalation alternative for the most challenging technical issues, or be available in those situations when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Help Desk or improving your current one, selecting or customizing Help Desk Call Center software products to meet the special needs of your company, or providing supplemental personnel to work remotely with your in-house Help Desk Call Center group to handle high-demand scenarios like software migrations. To learn more information about Progent's Call Center service and outsourcing, refer to Progent's Help Desk Call Center Services.

Progent's Online Service Tools
Progent's sophisticated customer support reporting system keeps thorough documentation of all support delivered to Progent's clients. Each authorized Progent team engineer has access to the history of support rendered to every customer by any team member. This database of issues and resolutions is organized as a conveniently accessible proprietary database that allows Progent's remote support engineers to communicate their experiences with the whole team to ensure that the value of Progent's support services improves daily. Progent's certifications with major vendors such as Cisco and Microsoft permit access to additional vast technical support knowledge bases and to manufacturers' internal engineering staff that enable Progent's online consulting experts to arrive at the optimal resolutions promptly.

Talk to a UNIX/Linux or Cisco Network Support Specialist Now
To see how you can get in touch with a UNIX, Linux, Solaris, macOS or OS X engineer or a Cisco CCIE for emergency remote engineering help in Louisiana, phone 1-800-993-9400 or go to Expert Online Network Help.

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