If your company computer network is in Louisiana you can have quick remote technical support from a UNIX, Linux, Sun Solaris, Mac OS X or CCIE-certified consultant to fix critical issues involving your computer network. Progent offers the services of one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible by phone of any nationwide service organization in the country. Rates are affordable, charges are by the minute, engagement is fast, and service is world class.

If your Louisiana company is located outside of larger metropolitan neighborhoods such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be limited when there's a crisis. This can result in lost productivity for your business, angry clients, unproductive employees, and defocused executives. By contacting Progent's remote support, you have access to a certified engineer who can provide expertise when you need it to keep your system on line.

Because Progent bills for remote help by the minute, your business owes exclusively for services delivered. Progent asks for no initialization surcharge. Some online service companies have significant minimum time requirements or bill for each quarter hour or more. Progent's one-minute granularity and simple billing mechanism avoid unexpectedly large tabs for speedy fixes.

If your Louisiana company needs online assistance for UNIX/Linux, Solaris, Mac or Cisco technology, visit Progent's online help, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's experienced staff of online support engineers offers a broad range of in-depth computer skills. This allows Progent's remote technical support specialists to deal successfully with the most complex technical problems more quickly than is possible with typical independent service organizations or with the internal IT staff commonly available to smaller companies. Progent has refined the tools and skills to fix technical issues efficiently in many different computer environments that feature mixtures of UNIX, Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Mac, and CCIE engineers have been awarded professional certifications such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote support engineers also have a number of high-level Cisco certifications which include Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, CCNA, Security Professional (CCSP), Voice Professional, and Design Associate.

To assist businesses who run networks featuring a combination of UNIX/Linux and Microsoft operating systems, Progent's online service team makes available the services of consultants who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides online contact with professionals who have earned important security credentials including CISM Engineers, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing network difficulties streamlines service escalation, if appropriate, to experts with sufficient competence to resolve particularly intractable problems. This speeds up resolutions of emergency problems, avoids network disruption, and minimizes maintenance invoices.

For businesses in the state of Louisiana, Progent offers fast online access to UNIX, Linux, Sun Solaris, Apple Mac engineer for emergency expertise to repair computer problems that are threatening productivity and are beyond the skill set of your in-house network support organization. Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE-certified service team can connect to your system by means of the latest remote troubleshooting utilities in order to provide rapid and economical analysis and repair of critical IT problems.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Louisiana Business
Progent network engineers can provide expert assistance for a comprehensive set of UNIX, Apple Mac, Cisco, and Windows products and technologies such as:

Online Support Services for UNIX, Linux, Solaris, and Mac OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote technical service staff can help Louisiana small businesses to maintain a large array of computer products and technologies that include network infrastructure, email solutions, security expertise for computer systems and business operations, Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac platforms, VMware products for server economization and centralized management, and transitioning from older systems to current environments powered by newer versions of UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft Windows.

Progent's support professionals can provide online technical help for computers based on major derivatives of the UNIX platform such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or common Linux products such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent leads the IT consulting industry for offering fast and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are elite networking professionals who qualify for this rare certification by completing strenuous testing given by Cisco. Most CCIEs work for large enterprises or nationwide ISPs, and so their help is not conveniently available to the general public.

CCIE and CCNP qualified experts from Progent can help you to design, setup, and support an integrated business network that can streamline operations, cut costs, and speed the path to positive ROI. By offering Cisco routers expertise with Cisco Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can dramatically enhance the business value of your network infrastructure in Louisiana. To find out more information about Progent's expertise in Cisco infrastructure, refer to Cisco Technology Professional Support.

Gold Partner for Remote Technical Support for Microsoft Windows
Progent's Microsoft-qualified online support professionals offer computer system repair and consulting support for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your business the assistance of consulting professionals who can assist your company with a broad range of technology practice areas including Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 support, Microsoft Exchange 2016 planning and deployment, Microsoft Exchange 2013 integration, Exchange Server 2010 maintenance, SharePoint 2013 application development, Lync Server integration and Office Communications Server 2007 upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server 2006 maintenance, SQL Server 2016 migration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Experts
Progent offers you access to accredited CISM and ISSAP security consultants who offer a range of security solutions to enhance the protection of your UNIX, Linux, Solaris, or Apple Mac environment against assaults or assist your business to recover fast from an assault. Security services provided Progent include: comprehensive security analysis utilizing tools such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and software from Solar Winds and Nikto; quick recuperation from virus and worm attacks; integrating firewalls; establishing secure architectures for off-site and mobile access; protecting your email infrastructure against spam and DHA attacks; and setting up 24x7 proactive monitoring. For additional information about Progent's security support for small and medium-size businesses, visit Progent's Consulting Services for Network Security.

Applications Services: Training, Programming, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by providing consulting services and education in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Group can supply professional consulting expertise and training in specific application fields including ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, custom development, and education for popular Microsoft applications including Microsoft CRM, MS Office Project, Word, and MS Excel. To learn additional information about Progent's expertise, programming, and education services for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, go to Progent's Business Application Experts Team.

Call Center Support and Outsourcing Alternatives
Progent provides a variety of programs for Call Center assistance : UNIX/Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who need the timely accessibility of an effective Help Desk but who have relatively small budgets and IT management bandwidth. Progents Virtual Help Desk is a seamless supplement to your existing Helpdesk team. Progent can act as a main Help Desk for your organization, represent an escalation resource for tough technical issues, or be ready in overflow situations when your other resources are swamped. Progent's Help Desk Consulting Services can assist you in building an effective new Call Center or enhancing your existing one, evaluating or programming Help Desk Call Center software products to address the particular needs of your company, or adding supplemental staff to operate remotely in conjunction with your in-house Call Center resources to handle demanding scenarios like system upgrades. For additional information concerning Progent's Call Center service and outsourcing, go to Progent's Help Desk Support.

Progent's Remote Support Technologies
Progent has deployed an arsenal of optimized technologies, refined over more than a decade of field experience, focused on enabling the highest standard of efficiency for providing remote technical support and repair for small and midsize business IT networks. Progent offers safe VPN support for VPN gateways from a variety of popular vendors such as Microsoft, Cisco, Netscreen and Watchguard. Secure VPN online access enables the consultants of Progent's online support team to link to your environment remotely without violating network security.

Progent's highly evolved customer support reporting application keeps thorough documentation of all service delivered to Progent's customers. Each active Progent team engineer has access to the details of support delivered to each client by any staff member. This history of trouble tickets and solutions is organized as an easily retrievable internal knowledge base that permits Progent's remote support professionals to communicate their experiences with the whole team to make sure that the quality of Progent's support services grows over time. Progent's certifications with key vendors including Cisco and Microsoft make available additional extensive support knowledge bases as well as to vendors' internal support staff that allow Progent's remote consulting experts to arrive at the optimal solutions promptly.

Talk to a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To find out how you can contact a UNIX/Linux consultant or a Cisco CCIE for emergency phone-based engineering expertise in Louisiana, call 1-800-993-9400 or visit Urgent Remote Computer Help.

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