If your business information network is in the state of Louisiana you can have quick remote contact with a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE consultant to resolve complex issues involving your network. Progent offers the services of one of the largest teams of UNIX and Cisco CCIE support professionals accessible remotely of any independent service firm in the country. Rates are reasonable, billing is per minute, sign-up is quick, and service is world class.

In case your Louisiana network is located away from major metropolitan areas including New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, help from UNIX or Cisco CCIE engineers may be problematic when there's a network crash. This can result in a loss of income for your company, angry clients, idle employees, and distracted management. By utilizing Progent, you have access to a qualified engineer who can provide help when you have to have it to get your information system on line.

Since Progent bills for telephone-based support on a per-minute basis, your company owes exclusively for services provided. Progent asks for no service activation fee. Some remote support firms have large minimum time requirements or bill for every fifteen minutes or longer. Progent's small granularity and straightforward billing model eliminate large tabs for speedy solutions.

If your Louisiana company needs online assistance for UNIX/Linux, Sun Solaris, Apple macOS and OS X or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced team of remote consulting engineers offers a broad array of world-class computer skills. This allows Progent's remote service experts to resolve the most challenging network trouble faster than is feasible with typical third-party support firms or with the in-house support resources usually available to smaller companies. Progent has refined the tools and skills to fix technical issues economically in a wide variety of computer environments that feature mixtures of UNIX/Linux, Solaris, Apple macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have been awarded advanced credentials including Certified Network Administrator for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support experts also have a number of key Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), CCSP, Voice Professional (CCVP), and Design Professional.

To help companies that operate environments based on a combination of UNIX, Linux, Solaris, Apple macOS and OS X, and Microsoft Windows operating systems, Progent's online support team can provide the services of support specialists who hold prestigious Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security consulting, Progent offers online support from professionals with important security credentials such as CISM Engineers, CISSP experts, and ISSAP engineers. The scope of Progent's expertise combined with Progent's group approach to fixing technical problems streamlines service escalation, if appropriate, to experts with relevant competence to deal with unusually tough jobs. This accelerates remediation of emergency network problems, prevents network disruption, and reduces technical support invoices.

For organizations anywhere in Louisiana, Progent enables immediate remote contact with a UNIX/Linux, Sun Solaris, macOS or OS X engineer for critical expertise to troubleshoot network issues that are threatening business productivity and are outside the experience of your on-hand network support group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and CCIE-qualified consultants can interface with your network using advanced remote support utilities in order to provide quick and economical diagnosis and resolution of serious computer issues.

Troubleshooting Services Progent's Online Support Experts Can Offer Your Louisiana Company
Progent's network engineers are qualified to provide advanced support for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft products and technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based technical service staff can help Louisiana small businesses to maintain an extensive assortment of IT products and technologies that include system architecture, messaging solutions, security consulting for networks and company processes, Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, virtual server products for processor consolidation and centralized administration, and migration from out-of-date applications to modern environments powered by updated versions of UNIX/Linux, Solaris, macOS and OS X, or Windows.

Progent's support professionals can provide remote troubleshooting for systems powered by major variants of the UNIX operating system such as: Apple macOS and OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux products such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Architecture and Security Technology
Progent is unmatched in the network support industry for offering immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are sought-after network professionals who are awarded this prestigious certification by passing thorough examinations supervised by Cisco. The vast majority of Cisco CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and as a result their help is not conveniently accessible to the general public.

Progent is one of the rare IT technology consulting firms that makes sure that CCIEs are accessible to help small and medium sized businesses. In addition, Progent offers convenient access to a CCIE by phone so your company can get timely assistance for complex system issues that are impacting your business but are beyond the competence of your ordinary network maintenance resources. Progent's CCIE engineers can connect to your system by utilizing secure remote support tools to execute fast and economical diagnosis and resolution of urgent network trouble.

Cisco certified consultants from Progent can assist your company to architect, setup, and manage a converged information system that can streamline operations, cut expenses, and speed time to positive ROI. By providing Cisco broadband routers experience with Catalyst switches consulting services and Cisco Aironet wireless technology integration assistance, Progent can dramatically improve the business value of your information network in Louisiana. To learn more information concerning Progent's expertise in Cisco network appliances, see Cisco Technology Consulting Services.

Microsoft Certified Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-qualified online service engineers can provide network troubleshooting and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Certified Partner and can offer your organization the expertise of support engineers who can assist your company with a wide variety of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 maintenance, SharePoint Server 2013 application development, Lync Server 2010 implementation and Office Communications Server troubleshooting, Forefront TMG management and ISA Server migration, Microsoft SQL Server 2016 migration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, Small Business Server support, and Windows 2012 R2 Essentials cloud integration.

Qualified Network Security Engineers
Progent offers you contact with expert CISM, CISSP and ISSAP security engineers who offer a range of security services that can improve the resistance of your UNIX/Linux, Sun Solaris, or macOS and OS X network against internal or external threats or assist your business to revive rapidly from an attack. Security solutions available from Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard NSS, EEYE Vulnerability Scanner, and utilities from Solar Winds and Netcat; fast recuperation from malicious attacks; integrating firewalls; establishing safe architectures for remote and mobile access; securing your messaging infrastructure against spam and DHA attacks; and implementing 24x7 network monitoring. For more information on Progent's security support for small and midsize businesses, go to Progent's Consulting Support for Network Security.

Applications Services: Online Classes, Customization, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Macintosh computing by offering consulting services and training in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team offers in-depth engineering support and training in special application fields including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for familiar Microsoft business applications including CRM, Microsoft Office Project, Office Word, and Excel. To find out additional information concerning Progent's consulting, programming, and education offerings for UNIX/Linux, Solaris, macOS and OS X, or Microsoft applications, refer to Progent's Business Application Experts Team.

Call Center Service and Outsourcing Alternatives
Progent provides a selection of programs for Help Desk services including UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Consulting and Staffing Services.

Progent's Call Center Outsourcing Services are intended primarily for companies who require the timely accessibility of a professional Call Center but who have limited funds and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your existing Help Desk staff. Progent can operate as a primary Call Center for your organization, serve as an escalation alternative for tough technical issues, or be ready in those situations when your other resources are too busy. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or enhancing your current one, evaluating or customizing Help Desk application software to meet the special requirements of your business, or providing temporary staff to work online in conjunction with your in-house Help Desk group to handle high-demand scenarios such as software migrations. For more information about Progent's Help Desk Call Center service and outsourcing, go to Progent's Help Desk Call Center Services.

Progent's Remote Technical Support Tools
Progent's advanced customer support database system stores comprehensive records of all support delivered to Progent's customers. Each authorized Progent staff engineer has the benefit of the history of services provided to each client by any staff engineer. This archive of trouble tickets and fixes is structured as a readily accessible proprietary database that allows Progent's online support professionals to communicate their knowledge with the whole team to ensure that the quality of Progent's support grows daily. Progent's partnerships with major industry leaders such as Cisco and Microsoft make available other vast technical support knowledge bases and to manufacturers' internal technical staff that enable Progent's online consulting experts to arrive at the optimal resolutions quickly.

Contact a UNIX/Linux or Cisco Network Assistance Specialist Now
To see how you can get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent remote engineering expertise in Louisiana, phone 1-800-993-9400 or go to Urgent Online Computer Help.















© 2002- 2018 Progent Corporation. All rights reserved.