If your company information network is in the state of Louisiana you can have fast phone-based access to a UNIX or Cisco CCIE consultant to fix critical problems affecting your IT network. Progent offers the services of one of the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consulting experts available remotely of any nationwide service organization in the country. The cost is affordable, charges are by the minute, sign-up is quick, and support is unbeatable.

In case your Louisiana organization is situated far from more populated metropolitan areas like New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, access to UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified experts may be problematic during an emergency. This can cause a loss of revenue for your business, upset clients, idle workers, and distracted executives. By contacting Progent's online services, you can get in touch with a qualified professional ready to provide help when you have to have it to keep your network operating.

Since Progent bills for online support by the minute, your company owes only for support delivered. Progent requires no startup surcharge. Some online consulting companies demand substantial minimum time requirements or charge for every fifteen minutes or more. Progent's fine granularity and simple billing model eliminate unexpectedly large bills for quick solutions.

If your Louisiana business needs online help for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Technical Support Services Special?
Progent's experienced team of remote consulting professionals possesses a broad array of world-class computer knowledge. This allows Progent's online service experts to deal successfully with the most complex network trouble more quickly than is possible with typical third-party service organizations or with the internal IT staff commonly found in small or mid-size companies. Progent has refined the tools and experience to fix problems economically in a wide variety of network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, macOS and OS X, Microsoft Windows, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have been awarded major credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support engineers also hold a number of key Cisco certifications which include Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, CCDA and CCDP.

To help companies that operate environments featuring a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft operating systems, Progent's remote service team offers the services of support specialists have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Solution Developer (MCSD). For delivering advanced security expertise, Progent provides remote contact with engineers who have earned the industry's top security certifications including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional (CISSP) specialists, and ISSAP engineers. The scope of Progent's expertise coupled with Progent's group approach to repairing technical difficulties streamlines trouble ticket escalation, if needed, to experts with sufficient background to resolve unusually tough jobs. This speeds up resolutions of emergency network problems, avoids system downtime, and minimizes technical support invoices.

For companies in the state of Louisiana, Progent allows fast online contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X consultant for urgent assistance to repair computer problems that are impacting business productivity but are not within the skill set of your ordinary computer service resources. Progent's UNIX, Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified engineers can analyze your computer environment by means of the latest remote support utilities that allow them to perform fast and affordable analysis and remediation of critical computer issues.

Troubleshooting Services Progent's Phone-based Support Experts Can Offer Your Louisiana Business
Progent's online professionals can provide expert assistance for a comprehensive set of UNIX, Apple, Cisco, and Microsoft products and technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online computer support staff can assist Louisiana companies to maintain an extensive array of information products and technologies including system infrastructure, email solutions, security consulting for networks and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware options for processor economization and centralized management, and moving from legacy applications to contemporary solutions powered by updated versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or MS Windows.

Progent's service experts offer remote technical help for systems based on leading versions of the UNIX platform including: Apple macOS and OS X, Sun Solaris, IBM AIX Operating System, HP-UX, Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting industry for providing immediate and affordable access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network consultants who are awarded this rare credential by completing intense examinations supervised by Cisco. In most cases Cisco CCIEs work for large corporations or nationwide ISPs, and so their expertise is not readily accessible to small and mid-size businesses.

Progent is one of the rare network consulting providers that ensures that Cisco CCIEs stay accessible to assist small and medium sized businesses. In addition, Progent offers quick access to a CCIE via phone so that you can receive immediate assistance for critical system problems that are disrupting your business but are beyond the competence of your local IT maintenance providers. Progent's CCIE consultants can tie into your system via sophisticated remote troubleshooting technology to provide quick and cost-effective diagnosis and repair of urgent network trouble.

Cisco authorized consultants from Progent can help you to plan, configure, and support an integrated network infrastructure that can simplify business processes, reduce costs, and accelerate the path to positive ROI. By combining Cisco integrated services routers experience with Cisco Catalyst switches consulting services and Cisco wireless products integration assistance, Progent can significantly improve the business value of your information network in Louisiana. To learn more information concerning Progent's expertise in Cisco network appliances, see Cisco Network Professional Services.

Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-qualified remote support professionals can deliver network problem solving and IT assistance for the complete line of Microsoft server platforms. Progent is a Microsoft Partner and can offer your business the expertise of support engineers who can assist you with a broad range of technology practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange 2016 migration, Exchange 2013 consulting, Exchange Server 2010 management, SharePoint Server 2013 design, Lync integration and Microsoft Office Communications Server 2007 upgrade, Forefront Threat Management Gateway 2010 administration and ISA Server maintenance, SQL Server 2016 integration and development and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Certified Network Security Experts
Progent provides you contact with certified CISA, CISM, and ISSAP security professionals who offer a variety of security solutions that can enhance the protection of your UNIX, Linux, Solaris, or Apple macOS and OS X network against attacks or assist you to recuperate fast from an attack. Security services available from Progent include: in depth security audits utilizing platforms such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Hydra; quick recovery from malicious assaults; configuring firewalls; planning secure architectures for remote and mobile access; securing your email infrastructure from spam and DHA attacks; and setting up 24x7 network monitoring. To learn additional information about Progent's security expertise for small and midsize companies, refer to Progent's Professional Services for System Security.

Business Applications Services: Online Classes, Programming, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Mac environments by providing help services and training in graphics, audio, and motion video. Progent's consultants offer help in a range of Mac applications including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group offers in-depth engineering support and training in special application areas including Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide consulting, customization, and education for familiar Microsoft applications including CRM, MS Office Project, Office Word, and MS Excel. To learn more information on Progent's consulting, customization, and training services for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Group.

Help Desk Call Center Support and Outsourcing Options
Progent offers several service offerings for Help Desk Call Center assistance including UNIX, Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Help Desk Operations Consulting and Staffing.

Progent's Call Center Outsourcing Services are intended mainly for companies who require the immediate accessibility of an effective Call Center but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent extension of your existing Help Desk staff. Progent can act as a primary Help Desk for your organization, represent an escalation resource for tough network issues, or be available in overflow situations when your other resources are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an efficient new Call Center or improving your existing one, selecting or programming Call Center software products to address the particular requirements of your company, or providing supplemental personnel to work online with your internal Call Center resources during high-demand events like software migrations.

Progent is a Microsoft Partner and has a large team of Cisco-certified network experts. Progent's Help Desk staff of seasoned UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to provide your clients fast contact with a dependable support resource with years of background in phone support and remote access repair service for small and medium-size business information systems. Progent's concentration is on giving the Help Desk Call Center a respected reputation as a key contributor to company productivity, and Progent's mission is to fix and not simply record problems. To find out more on Progent's Call Center support, visit Progent's Help Desk Support.

Progent's Online Support Technologies
Progent has developed a set of optimized technologies, refined during years of field experience, focused on promoting the highest standard of service for providing remote engineering help and repair for small and medium-size business IT networks. Progent offers safe Virtual Private Network support for gateways from a variety of popular companies including Microsoft, Cisco, Netscreen and Watchguard. Protected VPN offsite access permits the experts of Progent's Technical Response Center to connect to your environment remotely without breaching network security.

Progent's advanced customer support database system keeps thorough documentation of all service delivered to Progent's clients. Every active Progent team engineer has access to the history of support delivered to every customer by any staff engineer. This history of trouble tickets and fixes is structured as a readily searchable proprietary knowledge base that allows Progent's online technical professionals to communicate their knowledge company-wide to ensure that the value of Progent's technical support improves daily. Progent's certifications with major industry leaders including Cisco and Microsoft make available other extensive support databases and to manufacturers' internal support personnel that enable Progent's remote service experts to come up with the optimal solutions promptly.

Talk to a UNIX/Linux or Cisco Network Support Specialist Immediately
To learn how to get in touch with a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant or a Cisco certified CCIE for urgent phone-based professional expertise in Louisiana, call 1-800-993-9400 or go to Expert Remote Computer Support.

© 2002- 2019 Progent Corporation. All rights reserved.