If your business computer network is in the state of Louisiana you can now get quick phone-based access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE expert to assist with emergency problems affecting your network. Progent maintains one of the largest teams of UNIX and Cisco CCIE consulting experts accessible by phone of any nationwide service firm in the United States. The cost is competitive, billing is per minute, engagement is quick, and service is world class.

If your Louisiana company is based away from more populated metropolitan neighborhoods like New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE experts is often limited when you have an emergency. This can cause a drop in productivity for your business, angry clients, idle employees, and distracted management. By contacting Progent, you can get in touch with a qualified engineer who can deliver help whenever you require it to keep your computer network on line.

Since Progent charges for phone support per minute, your business owes exclusively for support delivered. Progent asks for no service activation fee. Some online service firms demand large minimum payments or bill for each fifteen minutes or more. Progent's by-the-minute granularity and simple billing mechanism save you from big tabs for speedy repairs.

If your Louisiana company needs remote support for UNIX/Linux, Solaris, Mac or Cisco technology, go to Progent's phone-based support, call 866-776-4368, or see Contact Progent.

Why is Progent's Online Support Program Unique?
Progent's seasoned team of online consulting engineers has a broad range of in-depth information technology knowledge. This enables Progent's online technical support specialists to resolve the most complex technical problems more quickly than is possible with typical third-party service firms or with the in-house IT resources commonly found in smaller companies. Progent has developed the tools and skills to fix problems economically in many different computer configurations that incorporate combinations of UNIX, Linux, Sun Solaris, Apple Mac, Microsoft, and Cisco products. (Check out Progent's customer testimonials.)

Progent's UNIX, Linux, Solaris, Mac, and CISCO CCIE service specialists have been awarded major certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also hold a number of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified CCNP, CCNA, CCSP, Voice Professional (CCVP), and Design Associate.

In order to help businesses that operate environments powered by a combination of UNIX/Linux and Microsoft Windows technology, Progent's online service team makes available the services of support specialists who hold prestigious Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering high-level security expertise, Progent provides online contact with professionals who hold recognized security certifications such as Certified Information Security Manager (CISM) consultants, CISSP experts, and ISSAP consultants. The range of Progent's technical knowledge combined with Progent's group approach to fixing technical problems streamlines service escalation, when called for, to specialists with relevant competence to deal with particularly tough jobs. This accelerates remediation of emergency problems, prevents system disruption, and reduces maintenance bills.

For companies anywhere in Louisiana, Progent enables fast online access to UNIX, Linux, Solaris, Mac OS X specialist for emergency help to troubleshoot computer problems that are impacting your business and are outside the comfort zone of your local network support group. Progent's UNIX/Linux, Solaris, Mac, and CCIE-qualified network experts can connect to your network by means of the latest remote support technologies that allow them to provide rapid and efficient diagnosis and resolution of critical IT problems.

Troubleshooting Services Progent's Remote Consulting Experts Can Provide Your Louisiana Company
Progent network consultants are qualified to provide advanced support for a comprehensive array of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies including:

Online Expertise for UNIX/Linux, Sun Solaris, and Apple Mac Environments
Progent's UNIX, Linux, Solaris, and Apple Mac OS X online technical service staff can assist Louisiana companies to maintain a broad assortment of computer products and technologies such as system architecture, messaging support, security consulting for networks and company operations, Microsoft Windows coexistence with UNIX, Linux, Solaris, or Apple Mac platforms, VMware technologies for processor economization and streamlined administration, and migration from older applications to current solutions powered by updated versions of UNIX, Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service professionals can provide remote troubleshooting for computers based on popular derivatives of the UNIX platform including: Apple Mac OS X, Sun Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages such as RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Technology
Progent leads the IT consulting industry for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking consultants who earn this advanced certification by passing strenuous examinations administered by Cisco. In most cases CCIEs are employed by big corporations or nationwide ISPs, and consequently their expertise is not conveniently available to the general public.

CCIE and CCNP qualified consultants from Progent can assist you to plan, implement, and manage an integrated business network that can streamline operations, lower expenses, and accelerate time to profitability. By offering Cisco integrated services routers experience with Catalyst switches support and Aironet wireless technology configuration assistance, Progent can greatly enhance the strategic value of your integrated network in Louisiana. For more information concerning Progent's support for Cisco network appliances, see Cisco Network Professional Support.

Microsoft Gold Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified remote support experts offer network troubleshooting and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your company the expertise of support engineers who can help your company with a broad variety of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange Server 2016 migration, Exchange 2013 configuration, Exchange Server 2010 monitoring and support, SharePoint 2013 application development, Lync Server 2010 integration and Office Communications Server upgrade, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server migration, SQL Server 2016 migration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server and Server Online planning, SBS Server 2011 support, and Windows Essentials migration and cloud integration.

Qualified Network Security Specialists
Progent offers you the services of certified CISM, CISA and CISSP security consultants who can deliver a variety of security services that can enhance the resistance of your UNIX, Linux, Sun Solaris, or Apple Mac OS X network against assaults or assist your business to recuperate promptly from an attack. Security services provided Progent include: comprehensive security analysis using tools such as GFI LANguard, AMAP Application Scanner, and utilities from Solar Winds and Nikto; quick recuperation from malicious attacks; configuring firewalls; planning safe architectures for off-site and mobile connectivity; securing your email infrastructure from viruses, spam and directory harvest attacks; and implementing round-the-clock network monitoring. To read more information concerning Progent's security support for small and midsize businesses, see Progent's Engineering Expertise for System Security.

Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac technology consultants can promote the creative facets of Macintosh computing by providing help services and education in graphics, sound, and video. Progent's consultants can provide expertise in a range of Mac applications such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team offers professional engineering expertise and training in specific application areas such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide expertise, custom development, and education for popular Microsoft applications including Microsoft CRM, Microsoft Project, Word, and MS Excel. For additional information about Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Mac OS X, or Microsoft applications, visit Progent's Applications Experts Services.

Help Desk Outsourcing Options
Progent offers a selection of programs for Help Desk Call Center services including UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended primarily for companies who need the immediate accessibility of an effective Call Center but who have limited budgets and internal support resources. Progent’s Virtual Help Desk is a seamless extension of your existing Helpdesk resources. Progent can operate as a main Help Desk for your business, serve as an escalation alternative for the most challenging network issues, or be ready in overflow situations when your ordinary resources are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Help Desk or improving your current one, evaluating or programming Help Desk application software to address the special requirements of your company, or providing supplemental staff to operate online in conjunction with your internal Help Desk resources to deal with demanding events like system upgrades.

Progent is a Microsoft Gold Partner as well as an authorized Cisco Partner and Progent's Call Center team of seasoned UNIX, Linux, Sun Solaris, Mac OS X, Cisco and Microsoft experts are available to provide your customers convenient access to a large technical support resource with extensive experience delivering telephone-based support and remote access repair service for small and medium-size business networks. Progent's focus is on giving the Call Center a positive image as a significant contributor to business performance, and Progent's aim is to resolve and not merely record problems. To find out more information about Progent's Help Desk support and outsourcing services, go to Progent's Help Desk Support.

Progent's Remote Technical Support Tools
Progent's highly evolved service database system stores comprehensive histories of all service delivered to Progent's clients. Every active Progent team engineer has access to the specifics of services delivered to every client by any team engineer. This database of problems and fixes is structured as a conveniently retrievable proprietary knowledge base that enables Progent's online support professionals to share their experiences with the whole team to ensure that the quality of Progent's support improves over time. Progent's certifications with major industry leaders including Cisco and Microsoft make available additional extensive technical support knowledge bases and to vendors' internal engineering personnel that allow Progent's online consulting specialists to arrive at the optimal solutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Immediately
To find out how you can ask a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for urgent remote professional help in Louisiana, call 1-800-993-9400 or go to Urgent Online Network Help.

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