For small office networks located in the state of Louisiana, Progent's Microsoft and Cisco authorized technical experts can provide online assistance and troubleshooting to fix your computer system issues fast and affordably. Progent has developed enterprise-level expertise, sophisticated utilities, and support knowledge bases to identify and fix network problems without the high cost and time delays normally associated with in-person technical service dispatches.

If your Louisiana business is situated outside of the larger urban areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local network support options may be limited in skills, or unavailable during a crisis. This can result in a network that is unstable or causing wasted time due to technical issues going unresolved for too long. Progent’s group of network engineers average more than twelve years of real-world computer industry experience, in the trenches of computer network support, performing a broad range of technical tasks for a broad range of customers. This means you obtain not only the technical expertise needed for the job, but a professional with demonstrated methods for applying those skills to provide efficient network solutions.

Consulting Services for SCVMM 2012
Progent's System Center 2012 Virtual Machine Manager (SCVMM 2012) consulting experts can help businesses of any size to adhere to best practices to set up SCVMM 2012 hosts, fabric, storage, and libraries; design, deploy, and administer private clouds, virtual machines, and services in SCVMM 2012; and combine SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can assist your business to upgrade from a legacy version of System Center Virtual Machine Manager or from another management platform, and Progent can assist you to enhance and repair your existing SCVMM 2012 environment to make sure you realize maximum business value. Progent can also provide SCVMM 2016 migration expertise to help you to plan and carry out an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 so you can benefit from new security capabilities, high availability VMM storage fabric, and other enhancements.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent’s elite team of Cisco certified CCIE network engineers have been awarded a designation restricted to only the most capable specialists for designing, configuring, implementing, and troubleshooting a diverse range of Cisco network and connectivity solutions. There are only seven thousand CCIE’s worldwide, and attaining certification involves extensive proof of networking skills via written exams and hands-on lab demonstrations to ensure that CCIE’s can apply theory to practical situations. CCIE’s have a base knowledge of root networking technologies and protocols that allow for quickly developing multi-vendor solutions.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support combines proven virtualization technology, a world-class data center, plus the technical experience of Progent's Microsoft Gold qualified consulting staff to give small companies a complete network outsourcing alternative that improves system availability and security, eliminates administrative hassle, and lowers expenses. Under Progent's Private Cloud Hosting model, the customer retains ownership of the data, the operating systems, and the applications. Because the system is virtualized, it can be transported immediately to a different physical host without lengthy and risky reinstallation. With Private Cloud hosting, your network is not kept captive to a specific hosting service.

Examples of Online Support Services Available from Progent for Cisco Routers
Some of the common remote Cisco router support services available from Progent include configuring domain name, DHCP, routing tables, logging, and user accounts; setting up iBGP and HSRP, aggregate routing, BGP to EIGRP redistribution, and ECN gateways; reviewing BGP peering arrangements, routing configuration, and BGP peering arrangements; installing current IOS image; validating failover; troubleshooting VPN tunnel issues; creating a network diagram and documenting router setup; plus policy and business recovery strategy.

MySQL Application Development and DBA Consulting
Progent's certified MySQL RDBMS specialists offer a selection of affordable support services to help organizations to enhance the strategic benefit of their MySQL environment. Expertise provided by Progent for MySQL systems include DBA support, software development, and MySQL migration assistance.

Microsoft Dynamics NAV Consulting
The updated version of Microsoft Dynamics NAV includes powerful innovations such as Personalized Role Centers, enhanced business analytics and reporting options, and advanced workflow support. Progent's Microsoft Dynamics NAV ERP professionals offer custom programming, configuration and troubleshooting services to enable your company to take advantage of MS Dynamics NAV. Progent’s consultants can help you to integrate Microsoft Dynamics NAV to other services and programs. In addition, Progent can assist your organization to design and utilize data warehouses so you can improve your understanding of your operations, acquire additional clients, expand your sales campaigns, and build productive partnerships.

Broad and Deep Experience with Office Networking
Progent’s team of close to 100 networking experts means customers benefit from the leverage of over 1,000 years of cumulative background and collective information to resolve the most troublesome network problems. Progent’s certified information technology engineers have the know-how to identify fixes fast and deliver them affordably.

Progent's Test Lab at the Herakles/QTS Internet Data Center
The Progent Test and Training Lab at the QTS Colocation Center in Sacramento has a collection of advanced servers and network equipment intended to be utilized online or on premises to facilitate system testing, assessments, performance modeling, forensics, disaster recovery simulation, education, and other reasons to help Progent's clients successfully carry out large-scale projects.

Help with Selecting an ISP and a Connection Plan
Progent can provide the cost-effective services of remote Internet connectivity consultants to assist your company to evaluate or enhance your Internet services so your Internet access solution aligns with your business needs. Services available from Progent include evaluation of your existing bandwidth use, carrier and plan analysis and ordering, network provisioning, and managing a seamless move to a different ISP and/or service arrangement. Network provisioning can include optimizing existing routers and configuring new ones, implementing firewalls, and designing dependable Border Gateway Protocol configurations. Progent's ISP, telecommunication carrier and data center vendor relationships includes AT&T, Cable & Wireless, Cogent Communications, Covad, EarthLink, Global Crossing, Level 3 Communications, Qwest Communications, Savvis, Sprint, TW Telecom, Verio, and XO Communications.

Progent's Integration and Troubleshooting Support for Microsoft SQL Server 2014
SQL Server 2014 incorporates significant enhancements in key areas including performance, uptime, security, and cloud readiness. Microsoft SQL Server 2014 is the first version of SQL Server that incorporates in-memory capability that works transparently across all types of applications including Online Transaction Processing, data warehousing (DWH), and data analytics. Progent's Microsoft-certified SQL Server 2014 consultants can provide efficient online and on-premises services including planning, configuration, administration, troubleshooting, and software development expertise to enable businesses of any size to realize fast return from their SQL Server 2014 deployment. If your organization is currently using Microsoft SQL Server 2014, Progent can assist your company to carry out an efficient migration to SQL Server 2016.

Microsoft Azure Cloud Integration Consulting
Progent's Azure cloud integration experts can assist you with every aspect of Azure cloud integration including needs analysis, readiness assessment, solution architecture, pre-production testing, deployment, automated management, performance optimization, software license management, disaster recovery strategies, security planning, and compliance assessment. Progent can help you to configure and troubleshoot firewall appliances and VPN tunnels so that your users can securely connect to Azure resources, and Progent's Microsoft-certified consultants can help you integrate critical Microsoft technologies to work in Azure including Microsoft Windows Server, Exchange Server, SQL Server and Skype for Business. Progent can also assist your organization to set up a hybrid ecosystem that transparently combines on-premises datacenters with Azure resources.

Consulting Services for System Center 2016 Operations Manager
System Center 2016 Operations Manager (SCOM 2016) is designed to ensure consistent performance and maximum uptime for key workloads by offering centralized, mixed-platform tracking of physical and virtual resources deployed throughout on-premises datacenters and private and public clouds. Progent's SCOM consulting team offers advanced remote and onsite support to assist organizations of any size to design, implement, optimize, update and repair SCOM 2016 deployments. Progent's SCOM 2016 consultants can assist you to move to SCOM 2016 from older releases of Operations Manager or from other monitoring products, or combine multiple monitoring tools into a cohesive IT management solution. Progent can also show you how to extend your SCOM 2016 environment to include resources hosted on public clouds by delivering Azure integration consulting and Amazon AWS hybrid cloud expertise.

Mac Support Services
Progent's experts in Apple Mac technology can provide Apple Macintosh users a range of services such as desktop support, assistance with Mac OS X applications, security and accessibility consulting, integration with Windows-based environments, and custom training. For small business networks based solely on Mac OS X or for networks utilizing a mix of Mac OS X, Linux, and Microsoft based servers and desktops, Progent has the background and depth to deal with the challenge of designing, configuring and maintaining a network infrastructure that is reliable, safe, fast, and supportive of your business needs.

ProSight WAN Watch Infrastructure Monitoring and Management
ProSight WAN Watch infrastructure monitoring and management service makes it easy and inexpensive for small and mid-sized businesses to map, monitor, optimize and troubleshoot their connectivity appliances such as routers and switches, firewalls, and access points as well as servers, printers, client computers and other devices. Incorporating state-of-the-art RMM technology, WAN Watch makes sure that network diagrams are always updated, captures and displays the configuration information of almost all devices on your network, monitors performance, and sends notices when problems are discovered. By automating tedious management and troubleshooting activities, WAN Watch can cut hours off ordinary chores like network mapping, reconfiguring your network, locating devices that need important software patches, or isolating performance problems. Read more about the entire ProSight family of value-priced managed services for small and medium-size organizations.

Web Development Consulting
If you need to spruce up your corporate web, develop internal Webs for functions such as human resources or employee education, establish a standout Web presence for a new venture, or build world-class, database-driven web applications, Progent can provide talented and seasoned web designers and developers. Progent's consultants can also assist your company to host your web solutions by building and managing a secure, robust server and connectivity environment featuring offsite and wireless connectivity. Services offered by Progent's Experts Team include web Site design, web project management, Microsoft .ASP and .NET programming, graphics design, and one-on-one training for popular web development tools. For database-intensive web sites, Progent can provide the help of certified Microsoft SQL Server developers, Oracle developers and database administrators, and MySQL consultants.

Progent's Consulting and Training Services for Microsoft Office Word and Microsoft Office 365 Word
Progent's Office Word and Office 365 Word consultants can provide a wide selection of economical online consulting services to help your organization to maintain your legacy Microsoft Word environment or assist you to upgrade to a newer release of Microsoft Office Word. Support offered by Progent's experts include VBA programming, identifying and fixing compatibility problems between various releases of Office Word, integrating Office Word with other Microsoft Office apps such as Office Excel and Outlook or with 3rd-party data sources and plug-ins,network enhancements for dependable. reliable cloud connectivity, security and compliance support, and smart phone and tablet synchronization, and online Microsoft Office Word training classes tailored for individuals or groups.

Talk to a Progent Network Support Expert
To see how you can access a Progent network support expert for remote or on-premises help in , phone 1-800-993-9400 or go to Online Computer Support.














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