For business networks located anywhere in the state of Louisiana, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone help and remote troubleshooting to repair your computer system problems fast and cost effectively. Progent has acquired enterprise-class skills, advanced software tools, and support databases to troubleshoot and repair network problems while avoiding the expense and delays normally associated with in-person service visits.

If your Louisiana company is situated beyond the larger metropolitan areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your local computer support options may be limited in expertise, or not available during an emergency. This results in a network that is unstable or causing efficiency loss due to technical issues going unresolved for too long. Progent’s staff of expert network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad range of technical projects for a varied range of clients. This means you get not only the technical expertise needed for the job, but a consultant with field proven methods for applying that expertise to deliver efficient network solutions.

Best Practices Followed by Seasoned Consultants
Many companies situated far from cities with plentiful network consultants utilize less qualified or unseasoned local consultants for critical network support services. This can produce a network that is unstable or inefficient. Progent’s team of Microsoft and Cisco certified engineers average more than a decade of real-world industry experience, in the front lines of IT support, providing an extensive array of technical tasks for a diverse mix of customers. This means that with Progent you get not only high-level computer network skills, but a consultant who understands computer industry leading practices in using those skills to resolve real-world business network problems efficiently and in a consistent way.

World-class Cisco Support from Expert CCIE-certified Consultants
Progent’s elite group of Cisco certified CCIE network engineers have earned a certification restricted to the most accomplished specialists for designing, configuring, implementing, and debugging a diverse range of Cisco networking and connectivity solutions. There are only about 7,000 CCIE’s worldwide, and attaining this distinction involves extensive verification of networking skills via written examinations and hands-on demonstrations to ensure that CCIE’s know how to apply theory to real-world problems. CCIE’s have a base understanding of root networking technologies and protocols that allow for rapidly developing multi-vendor solutions.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants offer cost-effective online assistance to assist you to plan, configure, and fix any facet of your iPhone and iPad and Windows integration solution and is available for quick jobs to help you through occasional technical bottlenecks or long-term engagements to help you finish large-scale projects on schedule and within budget. Progent has experience in on-premises, cloud-based, or hybrid environments and can help you build or maintain a highly available, secure and efficient infrastructure that is best suited to your computing model. Progent can also provide remote or on-premises training for individuals or groups to show you how to manage and use your iOS devices in a safe, collaborative ecosystem that optimizes the business value of your information network.

Progent's Consulting, Programming and Training Services for Microsoft Office Excel and Office 365 Excel
Progent's certified Excel and Office 365 Excel consultants can provide a broad range of remote services to help your organization to design, program, test, install, administer, and troubleshoot business applications based on any release of Excel, including Office Excel desktop and Office 365 Excel. Progent can assist your business to migrate your current Excel applications to the latest versions of Excel, support Excel on Apple iOS and Google Android mobile devices, and fix compatibility issues between various versions of Office Excel. Progent offers on-demand help to clients who need a fast fix to a specific problem related to Excel and Progent also offers full project management support for migrating or developing line-of-business applications based on Excel. Progent's affordable webinar training classes for Excel can be custom tailored to address the needs of individual users or teams.

Progent's Consulting and Development Support for Microsoft SQL Server 2016
SQL Server 2016 offers major enhancements in speed, capacity, security, high-availability, mobile computing integration, and integrated BI. New features include PolyBase for processing SQL and NoSQ databases simultaneously for data warehousing, Hadoop support, Row-level Security, Mobile Report Publisher, and centralized management of local and cloud-resident resources. Progent's Microsoft Gold-certified SQL Server 2016 consultants can provide online and onsite support to help organizations of any size to plan, deploy, administer or troubleshoot any version of SQL Server 2016. Progent can also assist you to integrate SQL Server 2016 with other core Microsoft technologies including Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Skype for Business, and SCOM.

NetApp MetroCluster Disaster Discovery Software
NetApp MetroCluster is a disaster recovery platform that combines array-based storage clustering with continual replication to provide fast, zero data loss disaster recovery between datacenters that are as far as 185 miles (300km) apart from each other. Progent offers the skills of a NetApp MetroCluster consultant who can assist your business to plan, configure, manage, update, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can help you to choose an architecture for your MetroCluster environment that aligns with your technical requirements and budget. Progent can ensure you adhere to leading practices for configuring your MetroCluster environment by delivering guidance with procedures such as assigning disk pools, arranging aggregate layout, provisioning FlexVol volumes, setting up NetApp Snapshot, provisioning Cisco and Brocade switches, implementing a tiebreaker mechanism, designing a TCP/IP configuration replication network between your peered clusters, and testing your MetroCluster disaster recovery system to prove compliance with industry standards and government mandates.

Part-time CIO Support Services
Progent can supply organizations with an information management professional who can act as a temporary or part-time Chief Information Officer. This experienced technology officer can offer long-term direction to assist your company to deploy appropriate IT products to improve business operations so they match more closely with your corporate goals. Your company can develop and implement a well thought out information technology strategy without incurring the expense of a full-time Chief Information Officer. Critical tasks Progent's temporary Chief Information Officer can perform include growth strategies, planning technology budgets, building models for TCO, optimizing workflows, negotiating contracts with vendors, establishing security and compliance standards, monitoring service level agreements, automating data center management, computer desktop management solutions, patch control, and disaster recovery preparedness.

Collaborative Approach to Support and Technical Problem Escalation
Information technologies have grown ever more complex. In addition, most small business networks integrate products from many different manufactures. This makes network integration and maintenance increasingly difficult. It is unfeasible for even the most talented engineer to have in-depth knowledge in all facets of information technology, or extensive hands-on experience in the enormous range of brands, versions, and revisions that small companies incorporate in their IT networks. Progent follows a collaborative approach to computer support and relies on subject matter experts to bring in-depth knowledge when needed to fix the most intractable problems efficiently, at the lowest cost to your company.

Virtualization Support
Virtualization techniques allow businesses to maximize utilization, simplify network administration, and improve application continuity and data protection. operate several virtual machines on a single actual computer. Common usage scenarios for virtualization include resource efficiency, inexpensive platforms for programs that require outdated operating systems, and economical quarantining of software development or testing environments from on-line ones. Progent's virtualization technology consultants can provide Microsoft Windows 2016 Hyper-V hybrid cloud solutions, Windows Server 2012 R2 virtualization support services, Windows Server 2008 Hyper-V Virtualization help, VMware vSphere planning and deployment, VMware NSX virtual network design and integration, and Citrix XenServer virtual server assistance. Progent can configure virtual servers to optimize speed, reliability and manageability while at the same time cutting expenses; propose and validate business recovery plans that reduce productivity loss in case of a major failure; and deliver continuing maintenance, repair, and engineering services as computer technology evolves.

Expert Wireless Engineering and Support Services
Progent's wireless integration consultants offer wide-ranging backgrounds in the implementation and support of wireless information technology and can help your IT team to design, configure, manage and troubleshoot wireless solutions that are compliant, robust, expandable, simple to manage and operate, able to support your vital applications, and transparently integrated into hybrid cloud networks. Remote and onsite Consulting services available from Progent cover a selection of wireless solutions and include smartphone and tablet integration, Wi-Fi infrastructure design and deployment, wireless site surveys, Cisco wireless VoIP phone configuration, and building-to-building wireless connections.

Progent's Consulting and Training Services for Microsoft Office Desktop and Office 365
Progent's Office and Office 365 consultants can assist companies to incorporate Microsoft Office desktop and Office 365 apps including Excel, Word, PowerPoint, Microsoft Outlook, Microsoft Access, Visio and OneNote into a cohesive solution that offers fast return on investment and enables improved business results. Progent can assist you to integrate Office or Office 365 apps with each other and with other key Microsoft technologies such as SharePoint, Microsoft Exchange Server and SQL Server. Progent can also assist you fix compatibility problems between various versions of Microsoft Office desktop and offers customized online Microsoft Office and Office 365 instruction to individuals or groups.

Contact a Progent Computer Support Expert
To learn how you can access a Progent computer consultant for online or on-premises expertise in , phone 1-800-993-9400 or visit Remote Computer Support.

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