For small business computer networks located within the state of Louisiana, Progent's Microsoft and Cisco authorized technical team members can deliver phone support and troubleshooting to solve your computer system troubles fast and affordably. Progent has acquired enterprise-class expertise, sophisticated tools, and support knowledge bases to troubleshoot and repair IT problems without the high cost and delays associated with onsite service dispatches.

If your Louisiana business is located outside of the larger metro areas such as New Orleans, Baton Rouge, Shreveport, Metairie, or Lafayette, your nearby network systems support options may be limited in expertise, or not available during a crisis. This can result in a computer network that is unusable or causing wasted time due to technical issues persisting for too long. Progentís team of field proven network engineers average more than 10 years of real-world computer industry experience, in the trenches of network systems support, performing a broad range of technical tasks for a broad range of clients. This means you obtain not just the technical know how needed for the job, but a consultant with demonstrated methods for applying that expertise to provide cost effective network solutions.

Hybrid Cloud Solutions Planning and Deployment
Progent's hybrid cloud solutions consultantscan provide advanced online consulting support to help businesses of any size to connect their information networks with popular public cloud platforms including Microsoft Azure and Amazon AWS. Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux operating systems and apps in hybrid architectures that combine local resources along with cloud services. To help you to incorporate cloud services with networks, Progent offers a range of cloud integration services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure hybrid cloud design and integration consulting, Amazon Web Services cloud integration support, and Amazon Web Marketing Service programming and troubleshooting.

SQL Server 2012 Integration
Progent offers the expertise of Microsoft-certified SQL Server 2012 engineers as well as experienced software developers, DBAs, project managers, network infrastructure engineers, business continuity specialists, and data security consultants to assist your business to maintain your SQL Server 2012 environment and define an efficient and secure network infrastructure that helps you realize the full business benefit of Microsoft SQL Server 2012. Progent can also help you to upgrade to SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment options for urgent network assistance include VISA, MasterCard, American Express, and Discover. Monthly invoicing and Net 15 terms are available for regular business accounts.

Eliminate Reliance on an Individual Freelance Consultant
By building a partnership with a full-service IT support firm like Progent as opposed to a freelance consultant, your company is ensured timely availability of capable professionals whenever you need them. You no longer have to be concerned that sickness, training, vacations, or conflicting jobs with other customers will cause you to be without support during a crisis.

iPhone Integration
Progent's iPhone and iPad integration consultants offer cost-effective remote consulting to assist your business to plan, deploy, and fix any aspect of your iPhone and Windows integration efforts and is available for quick tasks to help you through specific technical bottlenecks or major engagements to help you complete business-critical initiatives on time and within budget. Progent has expertise in on-premises, cloud-based, or hybrid environments and can help you create or support a resilient, protected and efficient network infrastructure that aligns with your computing model. Progent also offers online or on-premises training for individuals or groups to show you how to manage and use your iPhones and iPads in a secure, team-oriented ecosystem that optimizes the strategic value of your information system.

Business Intelligence Reporting and Analytics Consulting and Troubleshooting
Progentís business information reporting experts can provide remote and onsite consulting to assist you with any aspect of BI reporting from troubleshooting or modernizing reports to planning and deploying an advanced business intelligence environment. Progent's management reporting experts can assist you to support your existing BI environment, assist you to migrate reports from a discontinued reporting product to a current one, and provide as-needed remote mentoring to meet your individual needs. Progentís business reporting and analytics professionals can provide experience in all popular BI reporting and visualization tools such as Microsoft's SQL Server business intelligence suite (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Microsoft Power BI, Excel business analytics add-ins including Power Pivot and Power View, Report Designer and Report Builder.

Progent's Test and Design Lab at the Herakles/QTS Colocation Center
Progent's Test and Training Lab located at the QTS Colocation Center in Sacramento, California includes a variety of advanced computers and network support infrastructure that can be utilized remotely or on site to facilitate system testing, evaluations, performance testing, troubleshooting, business continuity simulation, training, and other purposes to help Progent's clients successfully carry out major IT initiatives.

Email Content Filtering and Data Leakage Protection
Progent's data loss prevention (DLP) experts and data leakage protection specialists can help businesses to configure Progent's Email Guard Security Gateway to use your content policies for monitoring the content of outbound email messages and attachments and blocking the transmission of confidential or unauthorized information or spam-like messages. Email Guard's outbound email content filtering solutions can also help your business avoid being blacklisted and keep in compliance with industry privacy standards and regulatory mandates like HIPAA and Sarbanes-Oxley.

Upgrade Support for Microsoft Skype for Business Server
Progent's Skype for Business integrators can provide online and on-premises expertise for companies of any size to evaluate the benefits of migrating to Microsoft Skype for Business or Skype for Business Online from any release of Microsoft Lync Server or Microsoft Office Communications Server. Progent can help your business to design a local, cloud-based or mixed deployment; integrate Skype for Business with Microsoft SQL Server,Exchange Server, SharePoint Server and Office; set up high-availability solutions; interface Skype for Business with your PBX system and PSTN gateway; and integrate other collaboration platforms such as Cisco Video Interop Server. Progent's certified information security experts can help you design and verify a security strategy for your Skype for Business deployment that meets government and industry requirements.

PC and Mobile Device Unified Configuration Management Support
Progent's Microsoft-certified consulting team offers Configuration Manager 2016 hybrid cloud integration, Microsoft System Center 2012 Configuration Manager design and deployment and Microsoft Intune expertise to centralize and streamline the management of your desktops and Cloud-connected mobile devices. Progent can help you to migrate efficiently to Configuration Manager 2016 from an older device and application management solution or help you to modify your existing SCCM 2016 environment to support your changing IT needs.

Cisco Unified Messaging and Collaboration Consulting
Progent can provide online or on-premises access to a Cisco Certified Internetwork Expert (CCIE) consultant to help you to design, deploy, manage and repair converged communications environments based on Cisco Unified Communication technology in an in-house, cloud-centric, or hybrid cloud deployment. Progent's Cisco Unified Communications consultants have in-depth backgrounds helping organizations of any size to build advanced collaboration ecosystems by delivering expert services that include Unified Communications Manager (CUCM or Unified CM) and CallManager planning and deployment, IP voice and video phones and soft phones setup, and wireless IP phone deployment. Progent can assist you with Cisco's extensive portfolio of Unified Communications applications like Cisco Jabber, WebEx, Unity Connection, Unified Contact Center Express (CCX), and Unified Attendant Console.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that integrate Office 365 and on-premises Exchange deployments. This allows you to have specific Exchange mailboxes located on your physical datacenter and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any phase of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange consultants can provide as-needed expertise to help you through stubborn technical issues and also offer comprehensive project management outsourcing or co-sourcing to ensure your hybrid Office 365/Exchange initiative is carried out on schedule and on budget. To learn more about Progent's consulting services for integrating Office 365 and on-premises Exchange systems, go to Office 365 integration solutions with on-premises Exchange.

Security Inventory Evaluation for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service packages designed to enable small businesses to receive an impartial network security assessment from a qualified security consultant. With Progent's External Security Inventory Scan, an engineer administers a comprehensive test of your IT infrastructure from outside your firewall to uncover potential risks in the security posture you present to the outside world. With Progent's Internal Security Inventory Scan, a security expert runs a network scan from a secure machine inside your company firewall to evaluate vulnerabilities to inside attacks. Both security inventory services are configured and run from a secured remote location.

Get in Touch with a Progent Computer Consultant
To see how you can get in touch with a Progent computer support expert for online or on-premises assistance in , phone 1-800-993-9400 or visit Online Network Help.

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