Progent's Mac and Windows support specialists can help you integrate Apple Macintosh and Windows computers into seamless networks with resource sharing and collaboration support. Enabling productive co-existence between a mix of servers and workstations powered by Mac OS X and Windows requires extensive knowledge of and experience with Apple Macintosh with Windows technology. Progent's certifications in Windows and Macintosh consulting makes it possible to offer world class support to companies who depend on these technologies to keep their competitive edge.
Mac and Windows integration and support services available from Progent include:
- Network Infrastructure Configuration and Support
Progent's Mac OS X OSX ACSP Certified specialists can help you incorporate Mac computers powered by Apple's latest operating system into your Windows network. Progent's certified Microsoft consultants and Cisco support partners can help you configure a secure network and communications infrastructure that allows both Mac and Windows users to share data and resources. Progent's Active Directory consulting service can help you configure the Windows Active Directory schema and use the Workgroup Manager application in Mac OS X Server to manage Mac clients on Windows networks that rely exclusively on Active Directory.
- Remote Technical Support and Troubleshooting
Progent's remote support and troubleshooting services give you the greatest leverage for your IT budget. Sophisticated remote access tools and experienced technicians and engineers combine to enable Progent to resolve most IT problems without wasting time and expense by traveling to your site. Progent is a pioneer in providing remote IT support and has developed an extensive virtual network of support personnel who can deliver fast and low-cost solutions.
- On-site Technical Support Throughout Northern California
Progent's technical support specialists have provided expert on-site service to small businesses in the San Francisco Bay Area for over 18 years. The experience of Progent's Microsoft-certified technical support personnel can help you solve stubborn network, email or security problems that require the skills and technical depth of a veteran support organization. Progent offers on-site service in the San Francisco Bay Area, the California Central Valley, the Monterey Peninsula, and throughout Northern California.
- Help Desk Services
Progent's Help Desk Outsourcing Support Services are designed especially for small businesses who need immediate access to a Help Desk Call Center with expert phone support and full escalation capability but who have to work within a limited IT budget. Progent offers you fast access to an Apple Certified Help Desk Specialist or a Microsoft-certified engineer to solve desktop and network problems quickly and affordably. Optional Secure Remote Access allows Progent's support experts to see exactly what your customers see and makes it possible to find quick solutions to problems that might otherwise require an expensive onsite visit.
If you are looking for a certified Macintosh or Microsoft consultant, call Progent at 800-993-9400 or send email to information@progent.com.
