For small company networks located within the state of Maine, Progent's Microsoft and Cisco authorized technical team members can deliver phone assistance and remote troubleshooting to fix your computer network issues fast and cost effectively. Progent has acquired enterprise-level skills, software utilities, and support databases to identify and resolve computer network problems without the high cost and delays normally associated with in-person technical service visits.

If your Maine company is located beyond the larger metro areas such as Portland, Lewiston, or Bangor, your local network support choices may be limited in technical expertise, or unavailable during a crisis. This can result in a network environment that is unstable or causing wasted time due to technical problems continuing for too long. Progentís staff of network engineers average more than 12 years of real-world industry experience, in the trenches of network support, performing a wide variety of technical projects for a diverse range of clients. This means you get not only the technical know how needed for the task, but a consultant with field proven methods for applying that expertise to deliver cost effective network solutions.

Google Android Phone Integration and Management
Progent's Android phone integration consulting services have extensive experience delivering online and on-premises support for organizations of any size who want to incorporate Android phones into their information networks so that users can communicate and collaborate while on the go. Progent offers the breadth of know-how to resolve network problems that involve numerous vendors and that entail a combination of older and current information technology. Progent provides budget-friendly remote technical support to assist you with any aspect of designing, deploying, managing and maintaining your Bring-Your-Own-Device (BYOD) solution. Progent can deliver as-needed support to help you to handle especially challenging technical problems, or Progent can provide outsourced or co-sourced project management support to ensure that you complete major network initiatives on schedule and on budget. Progent can assist with local, cloud-based, or hybrid networks and can provide expertise with operating systems, applications, management tools and hardware infrastructure. Progent also can provide specialized group or one-on-one training sessions to help you manage and operate Android phones and tablets to maximize their business value.

Private Cloud Hosting Services
Progent's Private Cloud Hosting service offers advanced virtualization platforms, a state-of-the-art data center, plus the support expertise of Progent's Microsoft Gold Certified consulting team to provide small companies a comprehensive network outsourcing alternative that improves network dependability and protection, reduces management hassle, and cuts costs. With Progent's Private Cloud Hosting structure, the client owns the data, the operating systems, and the software applications. Because the environment is virtualized, it can be moved immediately to a different hardware host without time-consuming and chancy reconfiguration. With Private Cloud hosting, your network is not kept hostage to a single hosting service.

Planning and Deployment Consulting for Meraki Cloud-managed Wireless Access Points
Progent's Meraki wireless access point consultants provide remote and on-premises support to help organizations of all sizes to design, install, maintain, upgrade or troubleshoot Wi-Fi systems that utilize Cisco Meraki cloud-managed APs. Progent can assist you to configure and support Cisco's Meraki-based Wi-Fi networks for environments that can range from a telecommuter's home or a branch office all the way to a campus or a multi-site enterprise. Progent can also assist you to integrate other Cisco products such as Catalyst, Nexus and Meraki switches, routers and ASA firewalls to create a cohesive ecosystem that provides identical connectivity, responsiveness, security, manageability and availability for wired and wireless clients irrespective of their location or computing device. (Refer to Meraki switches consulting services.)

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given exclusively to the top tier of companies that operate closely with Microsoft, have been tested for technical expertise, and have verified client references. Microsoft Gold Partners must maintain large staffs of IT experts who have undertaken comprehensive certification testing. Gold Certified Partners are given access to special support and training programs from Microsoft and early exposure to beta software for training and evaluation purposes.

Planning and Migration Consulting Support for SharePoint 2013
Progent has been delivering SharePoint consulting services since the first product was released over a a dozen years, and Progent has the breadth and depth of technical know-how to help businesses of any size to design and implement a SharePoint Server 2013 deployment and create SharePoint 2013 apps that bring substantial business benefit to your IT investment. Progent's Microsoft Gold-certified consulting team can help you to assess the business advantages of upgrading to SharePoint 2013 or SharePoint Online from legacy releases of SharePoint or from a different collaboration environment; decide whether an in-house, online or hybrid deployment is most sensible for your organization; and select the most appropriate version of SharePoint 2013 for your purposes. Progent can provide comprehensive project management support or can assist in specific tasks associated with your SharePoint 2013 deployment.

Amazon Web Services (AWS) Integration Consulting
Progent's Amazon AWS integration experts can provide affordable online consulting to assist companies of any size to integrate Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon S3 for expandable low-latency storage, and Glacier for low-cost archival storage. Progent can help you with every aspect of Amazon AWS migration and troubleshooting including needs analysis, readiness evaluation, architectural design, testing, deployment, centralized administration, performance optimization, software license management, disaster recovery mechanisms, and security and compliance. Progent offers advanced expertise with firewalls and VPN connections and can help you deploy all-cloud or hybrid environments that efficiently integrate Amazon AWS cloud services. Progent offers as-needed consulting or Progent can provide comprehensive project management outsourcing or co-sourcing to help you move smoothly to the Amazon AWS cloud platform.

IT Consulting for Small Governments and School Districts
Progent has extensive experience delivering a full-spectrum of remote network support and urgent repair services to local governments and school districts throughout the United States. Progent is among the industryís pioneers in providing advanced remote IT support and has delivered IT solutions to organizations in every state. Progent's remote network consulting for local governments saves travel expenses and solves issues more quickly than onsite service calls.

Full Portfolio of Security Services
Progent's , CISSP, CISM, and ISSAP certified security engineers can help you to perform comprehensive security assessments, recover quickly from intrusions, set up firewalls, configure safe techniques for remote and mobile connectivity, install spam and virus protection and email encryption, and craft a company-wide security plan built around 24x7 automated monitoring.

Easy Engagement and Billing Structure
Progent has made it easy to become a customer. Progent requests no complex contracts, no minimum commitments, no retainers, and no minimum support time for services delivered during normal business hours. All service time is fully documented and billed to the actual minutes utilized. Per-minute billing eliminates scenarios where clients are charged big dollars for quick fixes. You are charged only for the support you are provided.

VMware Site Recovery Manager (SRM) Disaster Recovery Solutions
VMware's Site Recovery Manager (SRM) is a component of VMware vCenter that allows you to orchestrate, automate and test a repeatable workflow for restoring services quickly after a breakdown. SRM supports centrally managed and automated disaster recovery, application mobility, and non-disruptive site relocation, failback and re-protect. Site Recovery Manager also allows transparent testing for site recovery, updates and fixes and can generate audit reports to confirm full service restoration, validate Service Level Agreements and prove DR compliance. Progent can provide the skills of a VCDX certified VMware Site Recovery Manager consulting expert to assist your organization to design, deploy, test and administer a DR solution based on VMware SRM.

Exchange 2010 Migration Help
Progent's Microsoft Gold-certified Exchange Server 2010 consultants can assist your company to evaluate the benefits of Microsoft Exchange Server 2010 for your business and can assist your IT staff to design and execute an economical upgrade to Microsoft Exchange 2010 from Exchange 2003 or Exchange 2K that will provide quick payback by improving your workers' efficiency, lowering the expense of hardware and service, streamlining management, and consolidating your vital communications technologies.

VMware NSX Network Virtualization
VMware's NSX network virtualization technology allows you to create entire networks in software. NSX allows virtual networks to be provisioned instantly and administered with a high degree of automation independent of the physical components used by the basic IP network. VMware Site Recovery Manager allows programmatic disaster recovery, application mobility, plus non-disruptive site migration, failback and site re-protect. SRM also permits transparent testing for disaster recovery, updates and patches and can produce reports to verify full service recovery, validate SLAs and demonstrate compliance. When used with VMware's NSX network virtualization technology, VMware SRM can quickly recover the entire virtualized network topology at the recovery site. Progent offers the support of a VCDX certified VMware NSX consulting expert and VMware Site Recovery Manager integration specialist to assist your organization to design, configure, test and manage a DR system based on VMware Site Recovery Manager and VMware NSX.

Failover Clustering Help for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows Server 2016 failover clustering integration, Windows Server 2012 failover cluster expertise and Microsoft Windows Server 2008 R2 failover cluster support services to help your enterprise implement clustered server configurations that offer high uptime, even for normal maintenance operations. This zero-downtime feature is possible because a single server in a cluster can be taken off-line for servicing without affecting users. Server clustering also enables support staff to perform critical security updates during normal business hours without impacting user productivity.

Cisco IOS software Update Support
If you includes Cisco routers, you may be using an outdated version of IOS, the network OS powering almost every Cisco router and current switches from Cisco. Cisco often publishes upgrades to IOS in order to fix bugs, plug security vulnerabilities, or add functionality. Unfortunately, upgrading Cisco IOS and other Cisco control software can be a challenge, depending on your Cisco equipment and your system infrastructure. As an example, there could be limited internal Flash storage that could cause a new software release to operate incorrectly. Progent's Cisco CCIE consultants offer a wide variety of support services associated with upgrading Cisco IOS software or any Cisco control software like CatOS or IOS XR. Progent's consultants can perform audits of your Cisco software, propose sensible upgrades, prepare Cisco devices, copy software images, activate and verify your new software, tune performance, troubleshoot problems, and train your IT managers how to utilize all important new capabilities.

Cisco ASA Firewall and PIX Firewall and Firepower Services Consulting
The new ASA 5500-X Family of firewalls with Firepower Services offer substantially more performance than Cisco's previous firewalls and have replaced the ASA 5500 and PIX 500 firewalls for all new installations. Progent's Cisco-qualified CCIE network experts can assist you to manage your legacy PIX or Cisco ASA 5500 firewalls or upgrade efficiently to Cisco ASA 5500-X firewalls with Firepower Services. Progent's consultants offer online and onsite support for ASA 5500-X firewalls with Firepower Services and can help your business to design, integrate, optimize, administer and troubleshoot firewall environments based on Cisco ASA 5500-X firewalls with Firepower Services.

Get in Touch with a Progent Computer Consultant
To see how you can get in touch with a Progent computer support expert for remote or on-premises expertise in , call 1-800-993-9400 or go to Online Network Support.














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