For office networks located in the state of Maine, Progent's Microsoft qualified professionals can deliver online assistance and troubleshooting to repair your computer network problems fast and affordably. Progent has acquired top-notch skills, sophisticated utilities, and support knowledge bases to identify and resolve network problems while avoiding the cost and delays associated with on-site technical service calls.

If your Maine company is situated beyond the larger metro areas such as Portland, Lewiston, or Bangor, your local network systems support choices may be limited in technical capability, or not available during a crisis. This results in a computer network that is unusable or causing productivity loss due to technical problems persisting for too long. Progentís staff of expert network engineers average more than 12 years of real-world IT industry experience, in the trenches of IT support, performing a wide range of technical projects for a broad range of clients. This means you get not just the technical competency needed for the job, but a professional with demonstrated methods for applying those skills to assist with excellent network solutions.

MySQL Application Programming and DBA Services
Progent's certified MySQL database experts offer a variety of budget-friendly services to help organizations of any size to maximize the strategic benefit of MySQL. Expertise offered by Progent for MySQL cover database administration services, application programming, and MySQL migration assistance.

Progent is a Microsoft Gold Certified Partner
Progent has been authorized by Microsoft as a Gold Certified Partner, a qualification awarded exclusively to the highest class of organizations that work closely with Microsoft, have demonstrated advanced IT expertise, and have verified customer references. Gold Certified Partners are required to maintain large staffs of IT professionals who have undertaken extensive proficiency testing. Microsoft Gold Certified Partners are given access to special support and training opportunities from Microsoft and early access to new software for training and study purposes.

ProSight Systems Watch Server and Desktop Monitoring and Management
ProSight Systems Watch is Progentís server and desktop and management service that incorporates state-of-the-art remote monitoring and management technology to keep your network operating efficiently by checking the state of critical computers that power your business network. When ProSight Systems Watch detects an issue, an alarm is transmitted automatically to your designated IT personnel and your assigned Progent engineering consultant so all potential issues can be addressed before they have a chance to disrupt productivity.

Oracle Administration Services and Software Programming
Progent can provide the services of an Oracle consultant for Oracle DBA support or an Oracle software developer for creating database applications. Progent's Oracle DBAs can help you to streamline critical Oracle database management activities including database tuning, backup/recovery strategies, and database protection. Progent's Oracle software developers can assist you to build, test, troubleshoot, or port Oracle-based programs using PL/SQL. Progent has skill with Oracle SQL Developer, SQL *Plus, and JDeveloper and can assist you to optimize existing SQL code using Oracle's SQL Access Advisor.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates software provisioning across multiple sites, centralizes security and compliance settings control, keeps track of network resources, guards against company data leakage, performs network health monitoring, allows safe end-user self service, and delivers a common point of control for managing mixed-operating system networks running on-prem, cloud-centric, or hybrid deployment architectures. Progent's Microsoft Gold-certified SCCM 2016 consulting team and Microsoft Azure cloud specialists can assist your organization with any aspect of designing, implementing, operating and repairing a SCCM 2016 solution for on-premises, cloud, or hybrid networks.

Progent's Consulting, Programming and Training Support for Office Excel and Microsoft Office 365 Excel
Progent's Microsoft-certified Excel and Office 365 Excel consultants offer a wide variety of online services to help you to plan, program, test, install, administer, and debug business applications based on any version of Microsoft Excel, including Excel 2016 and Office 365 Excel. Progent can assist your business to upgrade your legacy Excel solutions to the newest releases of Excel, integrate Excel with iOS and Android smart phones and tablets, and fix compatibility issues between different releases of Excel. Progent can provide as-needed help to clients who need a quick fix to a specific problem related to Office Excel and Progent can also provide full project management support for migrating or developing line-of-business applications built on Office Excel. Progent's cost-effective webinar training classes for Office Excel can be customized to meet the needs of individual users or groups.

Easy Payment via Credit Card
Progent accepts VISA, MasterCard, American Express, and Discover CardsProgent's easy payment alternatives for urgent network support include VISA, MasterCard, American Express, and Discover. Monthly billing and Net 15 payment terms are available for regular accounts.

Progent's Consulting Support for SQL Server 2014
Microsoft SQL Server 2014 incorporates major improvements in key areas such as performance, uptime, security, and cloud integration. Microsoft SQL Server 2014 is the first version of SQL Server that includes in-memory capability that operates transparently across all types of applications including OLTP, data warehousing (DWH), and business analytics. Progent's Microsoft Gold-certified SQL Server 2014 consultants can provide cost-effective remote and onsite services that include system design, configuration, management, remediation, and software development services to enable businesses of any size to realize fast return from their SQL Server 2014 investment. If you are currently running SQL Server 2014, Progent can help you to carry out a cost-effective migration to SQL Server 2016.

Configuration Support for Microsoft Lync Server 2013
Lync Server 2013 enables businesses of any size to build a manageable and secure communications ecosystem that permits a BYOD computing style with instant messaging (IM). instant messaging, presence, web meetings with application sharing, as well as IP-based and PSTN telephony enabled for a broad assortment of desktop and handheld endpoints. Progent's Microsoft-certified Lync 2013 experts can assist you to assess the advantages of Lync 2013, create an on-premises, cloud-based (via Lync Online) or hybrid model appropriate for your current and future plans, implement Lync Server 2013 in a way that expedites your return on investment, and deliver custom online and on-premises training to your IT staff and users. Progent offers expertise in critical components of a Lync 2013 solution that include Windows Server, SQL Server Express and Exchange, and Progent can help you to integrate Lync 2013 with key Microsoft Office and Office 365 applications including Outlook, Word and PowerPoint. If you are currently using Microsoft Lync, Progent's Microsoft Skype for Business Server consultants can assist you to design and carry out a smooth migration to Skype for Business.

64-bit Processing Upgrade Help
Progentís 64-bit migration support experts can assist your organization to enhance your application servers and desktop PCs affordably from 32 to 64 bits. Progent can help your company to calculate the costs and benefits of moving to 64-bit processing, design a cost-effective migration strategy that minimizes business disruptions, and offer timely remote support to aid your company to configure 64-bit software and application software on your current hardware. Progent's Microsoft certified processing consultants can help your company to integrate the 64-bit editions of Microsoft products like Windows Server 2008, Exchange Server, Microsoft Windows 7, and Microsoft Office Excel.

Cost-effective Network Support Solutions
Many small companies rely on flawed metrics when shopping for a computer consultant. Cost per hour is seldom a good measure for value. A consultant with inadequate technical background can take many times longer to perform the same job than an experienced IT expert. As an example, charging a third less per hour, but taking three times as long for the same job is not a deal. Still worse, a poorly architected or configured network infrastructure that is undependable and difficult to administer or upgrade can cost an organization many times more than its initial price due to lost productivity. Progent's client testimonials from satisfied businesses across the United States confirm the efficiency of Progent's support model and the expertise of Progent's staff of IT professionals.

Responsiveness of Progent's TRC for Remote IT Support
Progent's Technical Response Center is committed to delivering the best quality of online computer support services available for both emergency as well as non-critical issues. For emergency issues that affect multiple users, key personnel, or a mission-critical program, the TRC will engage in less than an hour. For non-critical problems, the TRC will within two hours. In all cases, your trouble ticket will be generated quickly and correctly, You will receive a confirmation from the trouble ticket system, and the TRC will get in touch with you on every corrected problem to make sure you are comfortable with the results and willing to close out the trouble ticket. Learn more about Progent's Technical Response Center Customer Commitment.

Office 365 Integration with On-premises Exchange
Microsoft allows you to create transparent hybrid networks that integrate Office 365 Exchange Online and local Exchange deployments. This allows you to have specific Exchange mailboxes located on your on-premises datacenter or private cloud and other mailboxes resident on Office 365. Progent's Microsoft Gold-certified Exchange consultants can help you with any phase of planning, integrating and troubleshooting your hybrid Office 365/Exchange network. Progent's Exchange consultants can provide occasional expertise to help you resolve stubborn technical problems and also can provide extensive project management outsourcing or co-sourcing to make sure your hybrid Office 365 initiative is completed on schedule and on budget. To find out more about Progent's consulting expertise for hybrid Office 365 and on-premises Exchange systems, see Office 365 integration with on-premises Exchange.

Failover Clustering Consulting for Microsoft Windows Server 2016 and Windows Server 2012 R2
Progent can provide Microsoft Windows 2016 clustering integration, Windows Server 2012 clustering consulting and support and Windows Server 2008 clustering support services to enable your enterprise design clustered server configurations that offer world-class availability, even for normal maintenance operations. This high-availability is feasible because a single server in a cluster can be brought off-line for servicing without affecting users. Server clustering also enables IT personnel to install vital security enhancements during regular working hours without affecting user productivity.

Contact a Progent Computer Support Expert
To learn how to contact a Progent network support expert for online or onsite help in , phone 1-800-993-9400 or go to Remote Network Help.














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