If your company computer network is in the state of Maine you can have fast online access to a UNIX or Cisco CCIE engineer to help with complex problems that threaten your IT network. Progent offers the services of among the most extensive groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE support professionals accessible remotely of any independent support firm in the United States. The cost is reasonable, billing is by the minute, engagement is fast, and support is world class.

In case your Maine office is situated away from larger urban neighborhoods including Portland, Lewiston, or Bangor, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts is often problematic when there's an urgent situation. This can result in lost revenue for your company, angry clients, unproductive employees, and defocused management. By calling Progent, you have access to a qualified engineer ready to provide assistance whenever you need it to keep your system operating.

Because Progent charges for remote service by the minute, your company pays exclusively for support received. Progent requires no startup charge. Some remote support organizations apply substantial minimum fees or charge for each fifteen minutes or longer. Progent's one-minute granularity and straightforward pricing model avoid unexpectedly large bills for quick solutions.

If your Maine company needs technical support for UNIX, Linux, Solaris, Apple Mac or Cisco technology, go to Progent's remote help, call 866-776-4368, or visit Contact Progent.

What Makes Progent's Online Technical Support Program Unique?
Progent's seasoned staff of online consulting professionals has a wide range of in-depth computer skills. This enables Progent's remote technical support experts to resolve the most challenging network trouble more quickly than is feasible with typical third-party service firms or with the internal IT staff usually found in smaller companies. Progent has developed the tools and experience to repair problems economically in many different computer configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac, and CISCO CCIE engineers have been awarded professional certifications including Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's remote support engineers also hold a number of high-level Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional, Voice Professional, CCDA and CCDP.

To help companies who maintain environments powered by a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows technology, Progent's online support group offers the help of support specialists with prestigious Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide advanced security consulting, Progent offers remote contact with professionals who hold major security certifications including CISM consultants, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's expertise coupled with Progent's group approach to repairing network problems allows trouble ticket escalation, when called for, to experts with sufficient background to resolve particularly intractable jobs. This speeds up resolutions of urgent problems, avoids network disruption, and minimizes technical support invoices.

For organizations anywhere in Maine, Progent enables fast remote contact with UNIX, Linux, Sun Solaris, Mac specialist for urgent support to fix network issues that are damaging your business and are not within the comfort zone of your ordinary network support resources. Progent's UNIX, Linux, Solaris, Apple Mac, and Cisco CCIE-certified network experts can connect to your network by means of state-of-the-art remote support utilities in order to perform fast and efficient evaluation and repair of critical computer issues.

Services Progent's Remote Consulting Experts Can Provide Your Maine Business
Progent service specialists are qualified to deliver advanced assistance for a comprehensive set of UNIX/Linux, Apple, Cisco, and Microsoft technologies such as:

Remote Expertise for UNIX, Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Solaris, and Apple Mac remote network support staff can assist Maine companies with a large array of information products and technologies including system infrastructure, messaging support, security expertise for computer systems and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple Mac OS X platforms, VMware options for server consolidation and streamlined management, and transitioning from out-of-date applications to contemporary solutions powered by newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's support experts can provide remote technical help for systems powered by popular versions of the UNIX OS such as: Mac OS X, Solaris, IBM AIX Operating System, HP-UX, BSD, SCO UNIX and SGI/Irix or common Linux platforms such as RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the network support arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are high-level network professionals who earn this rare certification only after thorough testing supervised by Cisco. In most cases Cisco CCIEs are employed by large corporations or national Internet service providers, and consequently their skills are not easily accessible to the general public.

Progent is among the only IT consulting providers that makes sure that CCIEs stay available to assist small and mid-size businesses. Also, Progent can provide quick contact with a Cisco CCIE via telephone so your company can get immediate help for critical network issues that are hurting your business but are beyond the scope of your local IT support providers. Progent's CCIE consultants can connect to your system using sophisticated remote troubleshooting technology in order to provide quick and cost-effective analysis and resolution of serious system anomalies. To find out more information on Progent's expertise in Cisco infrastructure, refer to Cisco Network Professional Support.

Microsoft Gold Certified Partner for Online Expertise for Microsoft Windows
Progent's Microsoft-qualified online service experts offer network repair and IT support for all Microsoft server products. Progent is a Microsoft Gold Partner and can offer your business the assistance of consulting engineers who can help you with a wide range of platform practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 integration, Exchange Server 2010 management, SharePoint Server development, Lync implementation and Microsoft Communications Server troubleshooting, Forefront TMG 2010 management and ISA Server maintenance, SQL Server 2016 integration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, Small Business Server 2011 support, and Windows Essentials cloud integration.

Certified System Security Professionals
Progent provides you contact with qualified CISA, CISM, and ISSAP security professionals who can deliver a variety of system protection solutions that can enhance the defenses of your UNIX/Linux, Sun Solaris, or Apple Mac environment against assaults or help you to recover quickly from a breach. Security solutions provided Progent include: comprehensive security audits using technologies such as GFI LANguard NSS, NMAP Port Scanner, and products from Solar Winds and Hydra; fast recovery from malicious assaults; setting up firewalls; establishing secure techniques for off-site and mobile connectivity; protecting your email system from viruses, spam and DHA attacks; and setting up round-the-clock automated monitoring. To read additional information concerning Progent's security support for small and midsize businesses, visit Progent's Consulting Services for System Security.

Applications Services: Online Classes, Customization, Troubleshooting
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by providing help services and education in graphics, audio, and motion video. Progent's consultants offer expertise in a range of Mac programs including Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group can supply professional consulting support and training in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and education for popular Microsoft applications such as CRM, Office Project, MS Office Word, and Microsoft Office Excel. To read additional information on Progent's consulting, programming, and education services for UNIX/Linux, Solaris, Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Group.

Call Center Outsourcing Options
Progent offers a variety of service offerings for Call Center services that include UNIX/Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for companies who require the timely accessibility of a professional Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk team. Progent can operate as a main Help Desk for your business, serve as an escalation resource for the most challenging network problems, or be ready in those instances when your other service providers are too busy. Progent's Help Desk Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or enhancing your current one, selecting or customizing Call Center application software to address the special requirements of your company, or adding temporary staff to work online with your internal Call Center resources to deal with high-demand events like software migrations.

Progent is a Microsoft Gold Certified Partner as well as an authorized Cisco Partner and Progent's Call Center staff of experienced UNIX/Linux, Solaris, Mac OS X, Cisco and Microsoft professionals are ready to offer your customers instant access to a dependable support team with years of experience in phone support and remote access troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Help Desk Call Center a respected recognition as a solid contributor to company performance, and Progent's charter is to fix and not just document problems. To find out additional information concerning Progent's Help Desk Call Center support and outsourcing, see Progent's Help Desk Support.

Progent's Online Service Technologies
Progent's advanced service reporting software stores comprehensive documentation of all service delivered to Progent's customers. Every authorized Progent team engineer has access to the history of services rendered to every client by any staff member. This database of trouble tickets and solutions is structured as a readily searchable internal database that allows Progent's online support experts to communicate their experiences with the whole team to ensure that the value of Progent's support grows daily. Progent's partnerships with key industry leaders such as Cisco and Microsoft make available other vast technical support knowledge bases as well as to vendors' internal support staff that enable Progent's online service specialists to arrive at the best solutions promptly.

Talk to a UNIX/Linux or Cisco Network Support Expert Now
To find out how to ask a UNIX/Linux consultant or a Cisco certified CCIE for emergency online professional help in Maine, phone 1-800-993-9400 or go to Urgent Remote Computer Support.

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