If your company information network is in Maine you can now get quick phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE engineer to assist with critical issues that threaten your IT network. Progent maintains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consulting experts accessible remotely of any nationwide service organization in the country. The cost is competitive, billing is by the minute, engagement is quick, and service is world class.

In case your Maine office is based far from major urban areas like Portland, Lewiston, or Bangor, access to UNIX or Cisco CCIE engineers could be limited when there's a network crash. This can cause a loss of productivity for your business, upset customers, unproductive workers, and distracted executives. By contacting Progent's online services, you have access to a qualified engineer who can deliver assistance whenever you need it to get your computer network operating.

Since Progent bills for telephone-based service per minute, your company pays only for services delivered. Progent asks for no service activation surcharge. Some remote service companies have large minimum fees or bill for every quarter hour or more. Progent's one-minute granularity and straightforward billing policy avoid large invoices for quick solutions.

If your Maine company requires online help for UNIX, Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Support Program Special?
Progent's seasoned staff of online support professionals possesses a wide array of in-depth information technology knowledge. This enables Progent's remote technical support specialists to deal successfully with the most challenging technical problems faster than is possible with ordinary third-party support organizations or with the internal IT staff commonly found in smaller companies. Progent has developed the tools and skills to fix problems efficiently in many different network configurations that incorporate mixtures of UNIX, Linux, Sun Solaris, Apple macOS and OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CISCO CCIE consultants have been awarded advanced certifications such as Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also hold a number of high-level Cisco credentials such as Cisco Certified Internet Expert in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist companies that maintain networks based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft Windows operating systems, Progent's online support team makes available the services of engineers have earned important Microsoft certifications including Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers phone-based contact with engineers who have qualified for major security credentials such as Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network problems allows trouble ticket escalation, if appropriate, to experts with relevant background to deal with particularly tough jobs. This accelerates resolutions of serious network problems, avoids system disruption, and minimizes maintenance invoices.

For companies in the state of Maine, Progent enables immediate remote contact with a UNIX/Linux, Sun Solaris, Apple macOS or OS X specialist for critical expertise to fix technical issues that are damaging your business but are not within the skill set of your in-house computer service organization. Progent's UNIX/Linux, Sun Solaris, macOS and OS X, and Cisco CCIE-certified consultants can interface with your system by means of advanced remote troubleshooting utilities that allow them to deliver quick and efficient evaluation and resolution of critical IT issues.

Services Progent's Online Consulting Experts Can Provide Your Maine Company
Progent network consultants can offer expert support for an extensive array of UNIX, Apple OS X, Cisco, and Microsoft Windows solutions such as:

Online Support Services for UNIX, Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and macOS and OS X online network support team can assist Maine companies with a comprehensive array of information products and technologies including system infrastructure, email solutions, security consulting for computer systems and company operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or macOS and OS X platforms, VMware technologies for server economization and streamlined management, and moving from older systems to current solutions based on newer versions of UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft Windows.

Progent's service professionals can provide online technical help for systems powered by leading variants of UNIX including: Apple macOS and OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or mainstream Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the IT consulting arena for offering fast and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who are awarded this rare credential by passing thorough examinations given by Cisco. In most cases CCIEs are employed by big enterprises or national Internet service providers (ISPs), and as a result their help is not easily available to the general public.

Progent is among the only IT consulting firms that ensures that CCIEs are available to help small and medium sized businesses. In addition, Progent offers quick communication with a Cisco CCIE via phone so you can receive immediate support for complex system issues that are hurting your productivity but are not within the comfort zone of your usual network maintenance group. Progent's CCIE support experts can tie into your environment by utilizing sophisticated remote support technology in order to provide quick and cost-effective diagnosis and remediation of critical system trouble. To find out more about Progent's support for Cisco infrastructure, visit Cisco Technology Engineering Expertise.

Microsoft Certified Partner for Phone-based Expertise for MS Windows
Progent's Microsoft-certified online service experts offer computer troubleshooting and consulting support for all Microsoft server products. Progent is a Microsoft Certified Partner and can provide your business the expertise of support engineers who can help your company with a broad variety of technology expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 maintenance, MS Exchange 2016 planning and deployment, Exchange Server 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server design, Lync integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server 2006 maintenance, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Network Security Specialists
Progent provides you access to qualified CISM, CISSP and ISSAP security engineers who can deliver a range of security services to strengthen the protection of your UNIX/Linux, Solaris, or Apple macOS and OS X network against internal or external threats or help your business to revive fast from an attack. Security solutions offered by Progent include: extensive security audits utilizing platforms such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Solar Winds and Hydra; fast recovery from malicious attacks; setting up firewalls; establishing safe techniques for off-site and mobile connectivity; securing your email system against spam and directory harvest attacks; and offering round-the-clock network monitoring. To find out more concerning Progent's security services for small and midsize businesses, refer to Progent's Consulting Services for Network Security.

Applications Services: Online Classes, Customization, Problem Solving
Progent's Mac technology consultants can support the creative facets of Macintosh computing by offering consulting services and training in graphics, audio, and motion video. Progent's support professionals offer help in a range of Mac applications including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group offers in-depth engineering support and education in specific application areas such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft business applications such as CRM, Office Project, MS Office Word, and Excel. For additional information concerning Progent's consulting, custom programming, and education offerings for UNIX/Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Group.

Help Desk Call Center Service and Outsourcing Options
Progent offers a variety of support programs for Call Center services that include UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Consulting and Staffing.

Progent's Call Center Outsourcing Services are designed mainly for companies who need the timely availability of an effective Help Desk Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your current Call Center team. Progent can act as a primary Call Center for your organization, represent an escalation resource for tough network problems, or be available in overflow situations when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in establishing an effective new Help Desk Call Center or improving your existing one, evaluating or customizing Call Center application software to meet the particular requirements of your business, or providing temporary staff to operate online with your in-house Help Desk Call Center resources to deal with demanding scenarios like software migrations.

Progent is a Microsoft-Certified Partner and maintains a skilled roster of Cisco-authorized network infrastructure specialists. Progent's Call Center team of seasoned UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can offer your clients instant contact with a large technical support resource with years of background in telephone-based support and remote access troubleshooting for small and medium-size business networks. Progent's concentration is on giving the Help Desk Call Center a positive recognition as a solid driver of company success, and Progent's goal is to resolve rather than merely document problems. To learn more concerning Progent's Help Desk Call Center support and outsourcing, go to Progent's Call Center Support.

Progent's Remote Technical Support Technologies
Progent has deployed an arsenal of optimized tools, evolved over many years of use, focused on enabling the most advanced standard of efficiency for providing online technical support and repair for small and midsize company IT networks. Progent provides safe VPN support for VPN gateways from a variety of popular vendors including Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN online connectivity allows the engineers of Progent's online support team to connect to your network without breaching corporate security.

Progent's powerful service database software keeps extensive records for all support provided to Progent's clients. Each active Progent staff consultant has access to the details of support provided to each customer by any team member. This history of problems and resolutions is organized as a readily accessible internal database that permits Progent's remote technical engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support improves daily. Progent's partnerships with key industry leaders including Cisco and Microsoft permit access to additional extensive technical support knowledge bases and to vendors' in-house support staff that enable Progent's online service specialists to arrive at the best resolutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To learn how to get in touch with a UNIX/Linux consultant or a Certified CCIE for emergency remote professional help in Maine, call 1-800-993-9400 or visit Urgent Online Network Support.















© 2002- 2018 Progent Corporation. All rights reserved.