If your business IT network is in the state of Maine you can depend on quick remote contact with a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE professional to assist with critical issues that threaten your computer network. Progent retains one of the most extensive teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified support professionals available remotely of any nationwide service firm in the country. The cost is affordable, billing is per minute, sign-up is quick, and service is unbeatable.

In case your Maine organization is situated some distance from major metropolitan neighborhoods like Portland, Lewiston, or Bangor, access to UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE experts may be problematic when there's a network crash. This can result in lost productivity for your business, angry clients, unproductive workers, and distracted management. By calling Progent's online services, you can get in touch with a certified engineer ready to deliver help when you require it to get your network operating.

Because Progent charges for phone service by the minute, your business pays just for services delivered. Progent imposes no service activation fee. Many remote service firms apply large minimum payments or bill for every quarter hour or more. Progent's fine granularity and straightforward pricing model save you from unexpectedly large tabs for quick solutions.

If your Maine business requires technical assistance for UNIX/Linux, Solaris, Apple Mac or Cisco technology, go to Progent's online support, call 866-776-4368, or visit Contact Progent.

Why is Progent's Remote Technical Support Services Special?
Progent's seasoned staff of remote support engineers offers a broad range of in-depth information technology skills. This allows Progent's online service specialists to resolve the most challenging technical problems faster than is possible with ordinary independent support organizations or with the in-house support staff usually found in small or mid-size businesses. Progent has developed the tools and experience to fix technical issues economically in many different network configurations that feature mixtures of UNIX/Linux, Sun Solaris, Mac OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Mac OS X, and CISCO CCIE engineers have qualified for professional credentials including Sun SCNA and SCSA for Solaris, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also hold a variety of high-level Cisco certifications which include Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses who maintain networks powered by a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's online support team offers the assistance of support specialists who hold important Microsoft credentials such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide high-level security expertise, Progent provides remote support from professionals who have qualified for recognized security credentials including Certified Information Security Manager consultants, Certified Information Systems Security Professional (CISSP) experts, and ISSAP engineers. The scope of Progent's technical knowledge coupled with Progent's team-oriented approach to fixing technical problems allows service escalation, if needed, to experts with sufficient background to resolve particularly intractable support calls. This speeds up resolutions of serious network problems, avoids network disruption, and minimizes technical support invoices.

For businesses anywhere in Maine, Progent enables fast remote communication with UNIX, Linux, Solaris, Mac engineer for urgent help to repair technical issues that are damaging your business and are not within the experience of your local IT support resources. Progent's UNIX, Linux, Sun Solaris, Apple Mac OS X, and CCIE-certified support professionals can connect to your computer environment via advanced remote troubleshooting tools that allow them to perform fast and affordable analysis and repair of serious network issues.

Services Progent's Online Support Specialists Can Provide Your Maine Business
Progent's service specialists can deliver expert assistance for an extensive set of UNIX, Apple, Cisco, and Windows technologies including:

Remote Support Services for UNIX, Linux, Solaris, and Apple Mac Environments
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X phone-based network service team can assist Maine small businesses to maintain a comprehensive array of IT products and technologies including system architecture, email solutions, security expertise for networks and company operations, Windows coexistence with UNIX, Linux, Sun Solaris, or Mac OS X platforms, VMware products for server economization and streamlined management, and transitioning from older systems to current environments based on newer versions of UNIX, Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service experts offer remote troubleshooting for computers based on popular versions of UNIX such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or mainstream Linux products including RedHat Linux, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the IT consulting arena for providing immediate and economical access to Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after network engineers who qualify for this prestigious credential only after intense examinations given by Cisco. In most cases CCIEs are hired by big corporations or national ISPs, and as a result their skills are not conveniently available to small and mid-size businesses.

Progent is among the few IT technology consulting organizations that ensures that CCIEs stay accessible to help small and medium sized organizations. In addition, Progent facilitates fast contact with a CCIE via phone so that you can receive immediate assistance for critical system problems that are impacting your productivity but are not within the comfort zone of your usual system maintenance resources. Progent's CCIE engineers can access your network by utilizing secure remote troubleshooting technology to perform quick and economical analysis and repair of critical system trouble.

CCIE qualified consultants from Progent can help you to architect, implement, and support an integrated information system that can simplify business processes, reduce costs, and speed time to profitability. By providing Cisco integrated services routers expertise with Cisco Catalyst switches support and Aironet wireless products configuration assistance, Progent can greatly enhance the strategic value of your network infrastructure in Maine. For more on Progent's services for Cisco network appliances, refer to Cisco Technology Consulting Support.

Microsoft Gold Partner for Phone-based Expertise for Windows
Progent's Microsoft-qualified remote support experts can provide computer troubleshooting and IT support for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can provide your company the assistance of consulting professionals who can assist your company with a wide variety of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange 2016 migration, Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server development, Microsoft Lync integration and Office Communications Server troubleshooting, Forefront Threat Management Gateway administration and ISA Server maintenance, SQL Server 2016 integration and programming and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server planning, SBS Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Professionals
Progent offers you contact with certified CISA, CISM, and ISSAP security consultants who can deliver a variety of security services to bolster the defenses of your UNIX, Linux, Solaris, or Mac OS X environment against internal or external threats or assist your business to revive quickly from an attack. Security solutions offered by Progent include: in depth security analysis using tools such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; fast recovery from malicious attacks; setting up firewalls; planning secure architectures for remote and mobile access; securing your email infrastructure against spam and directory harvest attacks; and implementing round-the-clock proactive monitoring. To find out more information on Progent's security services for small and medium-size businesses, visit Progent's Professional Support for System Security.

Applications Services: Webinar Training, Development, Integration
Progent's Apple Mac technology experts can support the creative aspect of Mac environments by offering help services and education in imaging, audio, and motion video. Progent's support professionals offer help in a variety of Apple Mac programs including Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or setting up an audio/video production studio.

Progent's Application Experts Team can supply in-depth consulting support and education in specific application fields such as ERP, MRP, accounting system customization, and Customer Relationship Management. Progent also can provide expertise, customization, and training for familiar Microsoft business applications including Microsoft CRM, Microsoft Project, Microsoft Office Word, and MS Office Excel. To read more about Progent's expertise, custom programming, and education offerings for UNIX/Linux, Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Applications Experts Services.

Help Desk Call Center Outsourcing Options
Progent provides three programs for Help Desk assistance that include UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are designed mainly for companies who need the timely availability of a professional Call Center but who have relatively small funds and IT management bandwidth. Progent’s Virtual Help Desk is a transparent extension of your current Call Center resources. Progent can act as a main Help Desk Call Center for your business, represent an escalation alternative for tough network problems, or be ready in those instances when your other service providers are swamped. Progent's Help Desk Call Center Consulting Services can aid you in establishing an effective new Help Desk Call Center or enhancing your current one, evaluating or programming Call Center application software to meet the particular requirements of your business, or providing supplemental staff to operate online with your internal Call Center resources to deal with demanding events such as software migrations. To read additional information about Progent's Help Desk Call Center service and outsourcing, refer to Progent's Call Center Support.

Progent's Remote Technical Support Tools
Progent's sophisticated customer support reporting system keeps comprehensive documentation of all support delivered to Progent's clients. Every active Progent staff consultant has access to the specifics of services rendered to every client by any staff engineer. This database of problems and solutions is structured as a readily retrievable internal knowledge base that permits Progent's online support engineers to communicate their experiences company-wide to ensure that the efficiency of Progent's support improves daily. Progent's certifications with key vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to vendors' in-house engineering personnel that enable Progent's online service experts to find the optimal resolutions quickly.

Talk to a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Support Expert Now
To learn how you can ask a UNIX, Linux, Sun Solaris, Apple Mac engineer or a Cisco CCIE for emergency phone-based professional support in Maine, call 1-800-993-9400 or go to Urgent Online Computer Help.

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