If your company information network is in Maine you can have fast remote help from a UNIX or Cisco CCIE engineer to help with urgent issues involving your network. Progent maintains one of the most extensive groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available online of any nationwide support organization in the U.S. The cost is reasonable, charges are by the minute, engagement is quick, and support is world class.

In case your Maine network is situated far from more populated metropolitan areas such as Portland, Lewiston, or Bangor, support from UNIX or CCIE-certified experts is often limited when there's a crisis. This can cause a loss of income for your business, upset customers, idle workers, and distracted management. By utilizing Progent's online services, you can get in touch with a certified professional ready to deliver help when you have to have it to keep your system on line.

Since Progent bills for telephone-based service per minute, your company owes exclusively for support provided. Progent imposes no service activation charge. Many remote support firms demand significant minimum fees or bill for each quarter hour or more. Progent's small granularity and simple billing mechanism do away with large tabs for fast repairs.

If your Maine business requires online assistance for UNIX, Linux, Sun Solaris, Apple Mac or Cisco technology, visit Progent's online help, phone 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Technical Support Program Special?
Progent's seasoned staff of remote consulting engineers has a broad array of world-class information technology skills. This enables Progent's online service specialists to deal successfully with the most challenging network trouble more quickly than is feasible with typical third-party service firms or with the in-house IT resources commonly found in small or mid-size companies. Progent has refined the tools and skills to fix technical issues economically in many different network configurations that feature combinations of UNIX/Linux, Solaris, Apple Mac, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Mac, and CCIE consultants have earned advanced credentials including Sun Certified Network Administrator, Red Hat RHCE, Red Hat RHCT, Apple Certified System Administrator, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service engineers also have a variety of high-level Cisco certifications such as Cisco Certified Internet Expert in Routing/Switching, Security, and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to help businesses that maintain networks powered by a combination of UNIX/Linux and Microsoft technology, Progent's online service team makes available the help of consultants have earned important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide high-level security expertise, Progent provides online contact with professionals who have earned the industry's top security credentials such as Certified Information Security Manager Engineers, Certified Information Systems Security Professional specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to fixing network problems streamlines service escalation, if needed, to specialists with relevant competence to deal with particularly intractable support calls. This accelerates resolutions of urgent network problems, prevents system disruption, and minimizes technical support bills.

For companies in the state of Maine, Progent allows immediate remote contact with UNIX, Linux, Sun Solaris, Mac OS X specialist for emergency help to fix information system problems that are impacting business productivity and are not within the comfort zone of your local network service organization. Progent's UNIX/Linux, Solaris, Mac OS X, and CCIE-certified service team can analyze your system using state-of-the-art remote troubleshooting utilities in order to perform fast and efficient diagnosis and repair of serious network issues.

Troubleshooting Services Progent's Remote Support Specialists Can Offer Your Maine Business
Progent network consultants are qualified to offer advanced help for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows technologies including:

Remote Expertise for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X remote technical support team can help Maine companies with an extensive set of IT products and technologies including network infrastructure, email solutions, security consulting for computer systems and business operations, Windows integration with UNIX, Linux, Sun Solaris, or Mac OS X platforms, VMware options for processor economization and centralized administration, and migration from older applications to modern environments based on newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or MS Windows.

Progent's support experts offer remote technical help for systems based on popular versions of the UNIX OS such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and Silicon Graphics IRIX or familiar Linux platforms including RedHat Linux, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Solutions
Progent is unmatched in the computer support industry for providing immediate and economical communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who earn this advanced credential only after strenuous examinations administered by Cisco. Most Cisco CCIEs are employed by large enterprises or national ISPs, and as a result their help is not easily accessible to small and mid-size businesses.

Progent is one of the few IT technology service firms that ensures that Cisco CCIEs stay accessible to assist small and mid-size businesses. Also, Progent facilitates fast contact with a Cisco CCIE via telephone so your company can receive immediate support for complex network issues that are hurting your productivity but are outside the competence of your local system maintenance providers. Progent's CCIE consultants can tie into your system using state-of-the-art remote troubleshooting technology to perform rapid and affordable diagnosis and remediation of critical system problems.

CCIE authorized engineers from Progent can help your business to plan, configure, and support a converged network infrastructure that can streamline operations, lower expenses, and accelerate the path to productivity. By providing Cisco broadband routers experience with Catalyst switches consulting services and Aironet wireless technology integration assistance, Progent can dramatically improve the strategic value of your information system in Maine. To learn more information concerning Progent's services for Cisco network appliances, see Cisco Technology Engineering Expertise.

Gold Partner for Phone-based Consulting for Microsoft Windows
Progent's Microsoft-certified remote service experts can provide network troubleshooting and consulting support for the complete line of Microsoft server products. Progent is a Microsoft Gold Certified Partner and can offer your company the expertise of consulting engineers who can assist your company with a wide variety of technology expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 support, Microsoft Exchange 2016 Server migration, Microsoft Exchange 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint Server application development, Lync integration and Microsoft Communications Server 2007 troubleshooting, Microsoft Forefront TMG 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server and Server Online training, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified System Security Consultants
Progent provides you contact with accredited CISA, CISM, and ISSAP security professionals who can deliver a variety of security solutions to improve the resistance of your UNIX, Linux, Solaris, or Mac OS X network against internal or external threats or help you to recuperate fast from an attack. Security solutions provided Progent include: in depth security audits using platforms such as GFI LANguard, AMAP Application Scanner, and utilities from Solar Winds and Hydra; quick recovery from malicious assaults; integrating firewalls; designing secure architectures for off-site and mobile connectivity; protecting your messaging infrastructure from viruses, spam and DHA attacks; and implementing round-the-clock automated monitoring. To read more on Progent's security expertise for small and midsize companies, go to Progent's Consulting Expertise for Network Security.

Business Applications Services: Webinar Training, Customization, Integration
Progent's Mac technology consultants can promote the creative aspect of Mac computing by providing help services and training in graphics, audio, and video. Progent's consultants offer expertise in a variety of Apple Mac programs including Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers in-depth consulting expertise and training in special application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers consulting, programming, and training for Microsoft applications including Microsoft CRM, Project, Office Word, and MS Office Excel. To find out more on Progent's expertise, custom development, and training services for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Services.

Call Center Support and Outsourcing Alternatives
Progent offers a variety of programs for Help Desk assistance : UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended primarily for businesses who need the immediate accessibility of a professional Call Center but who have relatively small funds and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your current Help Desk staff. Progent can act as a main Call Center for your business, represent an escalation resource for the most challenging network issues, or be ready in those instances when your other resources are swamped. Progent's Call Center Consulting Services can aid you in building an efficient new Help Desk Call Center or improving your existing one, selecting or customizing Call Center software products to meet the particular requirements of your company, or adding temporary personnel to work online in conjunction with your internal Help Desk Call Center group to handle high-demand events like software migrations.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts are available to give your clients convenient communication with a large support resource with years of background delivering telephone-based support and remote access repair service for small and medium-size business information systems. Progent's focus is on giving the Help Desk Call Center a respected image as a significant driver of company productivity, and Progent's target is to resolve and not just document problems. For more information about Progent's Call Center support and outsourcing, visit Progent's Help Desk Call Center Services.

Progent's Online Support Tools
Progent's powerful customer support database system includes comprehensive records for all support provided to Progent's customers. Each authorized Progent staff consultant has the benefit of the details of support delivered to every client by any staff member. This archive of problems and fixes is structured as an easily searchable internal database that permits Progent's online support professionals to share their experiences company-wide to make sure that the quality of Progent's technical support improves daily. Progent's certifications with major vendors including Cisco and Microsoft make available other extensive technical support databases and to manufacturers' internal support personnel that allow Progent's remote consulting specialists to arrive at the best resolutions promptly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To see how you can ask a UNIX/Linux consultant or a Certified CCIE for urgent remote engineering help in Maine, phone 1-800-993-9400 or go to Expert Online Computer Help.

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