If your company IT network is in the state of Maine you can depend on quick phone-based technical support from a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to assist with the toughest problems affecting your computer network. Progent maintains among the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals accessible remotely of any nationwide support firm in the country. Rates are affordable, charges are by the minute, sign-up is immediate, and support is world class.

In case your Maine company is situated away from more populated urban areas like Portland, Lewiston, or Bangor, help from UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be limited when there's an urgent situation. This can cause lost productivity for your company, upset customers, unproductive workers, and distracted management. By contacting Progent, you can get in touch with a certified professional who can offer assistance when you have to have it to get your system on line.

Since Progent bills for phone support per minute, your business is invoiced only for technical help provided. Progent asks for no startup surcharge. Many remote support companies apply large minimum payments or charge for each fifteen minutes or longer. Progent's fine granularity and simple pricing mechanism do away with big tabs for quick fixes.

If your Maine business requires technical assistance for UNIX, Linux, Sun Solaris, macOS and OS X or Cisco technology, go to Progent's online help, phone 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Support Program Unique?
Progent's experienced team of remote consulting engineers offers a wide array of world-class information technology knowledge. This allows Progent's online service specialists to deal successfully with the most challenging technical problems faster than is possible with typical independent support firms or with the internal support resources usually available to smaller businesses. Progent has refined the technology and experience to repair problems economically in many different computer configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, macOS and OS X, and CISCO CCIE engineers have been awarded professional certifications including Certified Network Administrator for Solaris, Red Hat RHCE, Red Hat Certified Technician, Apple Certified System Administrator, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's remote service team members also hold a variety of high-level Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, CCDA and CCDP.

In order to help companies who operate networks based on a combination of UNIX, Linux, Solaris, macOS and OS X, and Microsoft operating systems, Progent's remote support group makes available the expertise of consultants who hold prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security consulting, Progent provides online contact with professionals who have been awarded a variety of security certifications such as CISM Engineers, Certified Information Systems Security Professional specialists, and ISSAP consultants. The range of Progent's technical knowledge coupled with Progent's group approach to fixing network problems allows trouble ticket escalation, if needed, to specialists with relevant background to deal with unusually intractable problems. This speeds up remediation of urgent problems, prevents network downtime, and minimizes maintenance invoices.

For companies anywhere in Maine, Progent enables virtually instant online communication with a UNIX, Linux, Sun Solaris, macOS or OS X consultant for emergency assistance to repair technical problems that are damaging business productivity and are outside the comfort zone of your on-hand IT service group. Progent's UNIX/Linux, Solaris, Apple macOS and OS X, and CCIE-certified network experts can analyze your network via state-of-the-art remote troubleshooting technologies that allow them to provide rapid and economical diagnosis and repair of serious network problems.

Services Progent's Online Consulting Experts Can Offer Your Maine Business
Progent's network engineers can deliver expert help for an extensive array of UNIX, Apple, Cisco, and Microsoft Windows products and technologies including:

Online Support Services for UNIX, Linux, Sun Solaris, and Apple macOS and OS X Systems
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X phone-based network support team can help Maine companies with a comprehensive set of IT products and technologies including system infrastructure, email solutions, security consulting for networks and business processes, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X systems, virtual server technologies for processor consolidation and centralized administration, and transitioning from outdated applications to contemporary solutions powered by newer versions of UNIX/Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's service professionals can provide remote troubleshooting for computers based on major variants of the UNIX OS including: Apple macOS and OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or familiar Linux platforms such as RedHat, SUSE, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are elite networking professionals who earn this rare certification only after thorough examinations administered by Cisco. In most cases Cisco CCIEs are employed by big enterprises or nationwide Internet service providers (ISPs), and as a result their help is not conveniently accessible to smaller companies.

Cisco qualified experts from Progent can help you to design, setup, and maintain a converged information system that can streamline business processes, lower costs, and accelerate the path to profitability. By providing Cisco broadband routers experience with Cisco Catalyst switches support and Cisco Aironet wireless products configuration assistance, Progent can greatly enhance the business value of your integrated network in Maine. For more information about Progent's support for Cisco network appliances, see Cisco Technology Consulting Support.

Microsoft Partner for Remote Consulting for MS Windows
Progent's Microsoft-qualified online support engineers offer computer repair and consulting support for all Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting engineers who can assist you with a broad variety of platform expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 migration, Windows Server 2008 R2 support, MS Exchange 2016 migration, Microsoft Exchange Server 2013 consulting, Exchange Server 2010 management, SharePoint Server development, Lync integration and Office Communications Server troubleshooting, Forefront Threat Management Gateway administration and ISA Server 2006 migration, SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, System Center 2012 Operations Manager monitoring and reporting, Project Server planning, SBS Server support, and Windows 2012 R2 Essentials migration and cloud integration.

Certified Security Consultants
Progent offers you the services of qualified CISM and ISSAP security professionals who offer a range of security solutions that can strengthen the resistance of your UNIX/Linux, Sun Solaris, or Apple macOS and OS X environment against attacks or assist your business to recover fast from an attack. Security services available from Progent include: comprehensive security evaluation using technologies such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds and Hydra; efficient recovery from malicious assaults; integrating firewalls; establishing safe techniques for off-site and mobile access; securing your messaging system against viruses, spam and directory harvest attacks; and implementing round-the-clock network monitoring. For more about Progent's security support for small and medium-size companies, visit Progent's Consulting Expertise for System Security.

Applications Support: Webinar Training, Customization, Integration
Progent's Apple Mac technology experts can promote the creative facets of Mac computing by offering help services and education in graphics, audio, and motion video. Progent's support professionals can provide help in a variety of Apple Mac programs such as Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Team offers professional engineering support and training in special application fields including Enterprise Requirements Planning, Manufacturing Requirements Planning, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for Microsoft applications such as Microsoft CRM, Office Project, Microsoft Office Word, and MS Office Excel. To find out more information on Progent's consulting, custom programming, and training offerings for UNIX, Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, see Progent's Business Application Experts Services.

Help Desk Call Center Outsourcing Alternatives
Progent offers three programs for Help Desk Call Center services : UNIX, Linux, Sun Solaris, Apple macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed mainly for businesses who require the immediate accessibility of an effective Help Desk Call Center but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a seamless supplement to your current Helpdesk team. Progent can act as a main Help Desk Call Center for your business, represent an escalation resource for the most challenging technical issues, or be ready in those instances when your ordinary service providers are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk or improving your current one, selecting or programming Help Desk Call Center application software to meet the particular requirements of your business, or adding supplemental personnel to operate remotely in conjunction with your internal Help Desk Call Center resources to handle demanding scenarios such as software migrations. For more information concerning Progent's Help Desk Call Center support, visit Progent's Call Center Services.

Progent's Online Support Technologies
Progent has developed a collection of optimized tools, refined during more than a decade of field experience, focused on allowing the highest quality of service for delivering online technical help and troubleshooting for small and medium-size company information systems. Progent offers safe Virtual Private Network support for VPN gateways from multiple popular sources including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN online access allows the experts of Progent's online support team to link to your network remotely without compromising system security.

Progent's powerful customer support reporting system keeps comprehensive documentation of all support provided to Progent's customers. Every active Progent staff consultant has access to the history of services delivered to each client by any team engineer. This history of trouble tickets and resolutions is organized as an easily retrievable internal knowledge base that permits Progent's remote technical engineers to share their knowledge with the whole team to make sure that the value of Progent's support services improves daily. Progent's certifications with key industry leaders including Cisco and Microsoft make available additional vast support databases as well as to manufacturers' in-house technical staff that enable Progent's remote consulting specialists to arrive at the best solutions quickly.

Get in Touch with a UNIX/Linux or Cisco Technical Assistance Expert Immediately
To learn how you can ask a UNIX, Linux, Solaris, macOS or OS X consultant or a Cisco certified CCIE for urgent online consulting support in Maine, phone 1-800-993-9400 or go to Expert Remote Computer Help.

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