If your business information network is in Maine you can depend on quick online contact with a UNIX or CCIE-certified professional to assist with urgent issues that threaten your network. Progent maintains one of the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified support professionals available remotely of any independent support firm in the United States. Rates are competitive, charges are per minute, sign-up is quick, and support is world class.

In case your Maine organization is outside of major metropolitan neighborhoods such as Portland, Lewiston, or Bangor, the availability of UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be limited when there's a crisis. This can cause a loss of productivity for your business, upset clients, idle workers, and defocused management. By calling Progent's remote support, you can get in touch with a qualified professional who can offer assistance whenever you require it to get your system operating.

Because Progent bills for phone service per minute, your company is invoiced only for services provided. Progent asks for no initialization fee. Many remote support companies have significant minimum payments or bill for each fifteen minutes or more. Progent's fine granularity and straightforward billing policy eliminate large tabs for speedy solutions.

If your Maine company requires remote help for UNIX, Linux, Sun Solaris, Apple Mac OS X or Cisco technology, go to Progent's phone-based help, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Technical Support Services Special?
Progent's seasoned staff of remote consulting professionals offers a wide array of world-class computer knowledge. This enables Progent's online service specialists to resolve the most complex network trouble faster than is possible with typical third-party support firms or with the in-house IT resources commonly found in smaller companies. Progent has developed the technology and experience to fix problems economically in many different network environments that incorporate mixtures of UNIX, Linux, Solaris, Mac, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE consultants have earned major certifications including Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote service experts also hold a variety of key Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), Voice Professional (CCVP), and Design Associate.

In order to assist businesses that maintain networks based on a combination of UNIX/Linux and Microsoft operating systems, Progent's remote service group can provide the help of consultants have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). To provide company-wide security expertise, Progent offers phone-based contact with engineers who have earned important security certifications including Certified Information Security Manager Engineers, CISSP specialists, and ISSAP engineers. The scope of Progent's expertise combined with Progent's group approach to repairing technical difficulties allows trouble ticket escalation, if needed, to specialists with relevant background to deal with unusually intractable problems. This speeds up resolutions of urgent problems, prevents system disruption, and minimizes maintenance bills.

For organizations in the state of Maine, Progent allows immediate online access to UNIX, Linux, Sun Solaris, Mac engineer for emergency assistance to fix information system issues that are damaging productivity and are outside the skill set of your in-house IT service organization. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and Cisco CCIE-qualified service team can analyze your system via advanced remote troubleshooting utilities in order to deliver fast and efficient diagnosis and repair of serious computer issues.

Services Progent's Online Consulting Experts Can Offer Your Maine Business
Progent network consultants can deliver expert assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Windows technologies such as:

Online Support Services for UNIX/Linux, Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Sun Solaris, and Apple Mac OS X phone-based computer support team can help Maine companies with a broad assortment of computer products and technologies that include network infrastructure, email solutions, security expertise for networks and company operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X systems, virtual server products for processor economization and streamlined management, and moving from out-of-date applications to current environments powered by updated versions of UNIX/Linux, Sun Solaris, Apple Mac OS X, or Microsoft Windows.

Progent's service professionals offer online troubleshooting for systems based on popular versions of the UNIX platform including: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, BSD, SCO and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux packages including RedHat, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Architecture and Security Products
Progent is unmatched in the network support arena for providing fast and affordable communication with Cisco Certified Internetwork Experts (CCIEs). CCIEs are high-level network consultants who earn this advanced credential only after intense testing supervised by Cisco. The vast majority of Cisco CCIEs are employed by large corporations or nationwide Internet service providers (ISPs), and consequently their services are not easily accessible to the general public.

CCIE and CCNP qualified consultants from Progent can assist your company to plan, implement, and service a converged information system that can simplify operations, cut costs, and accelerate time to productivity. By combining Cisco broadband routers experience with Catalyst switches support and Aironet wireless technology configuration assistance, Progent can significantly enhance the business value of your connectivity environment in Maine. To find out additional information on Progent's expertise in Cisco infrastructure, refer to Cisco Network Consulting Expertise.

Microsoft Gold Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-certified remote support experts can deliver computer troubleshooting and consulting assistance for all Microsoft server platforms. Progent is a Microsoft Gold Partner and can provide your business the assistance of support engineers who can assist you with a broad variety of technology expertise such as Windows Server 2016 hybrid cloud planning and deployment, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 migration, Exchange 2013 integration, Exchange 2010 management, SharePoint 2013 development, Lync 2010 implementation and Microsoft Communications Server 2007 upgrade, Forefront TMG 2010 administration and ISA Server migration, SQL Server 2016 migration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud infrastructure monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, Small Business Server consulting, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified Network Security Specialists
Progent offers you access to accredited CISM, CISA and CISSP security professionals who offer a variety of system protection services to improve the resistance of your UNIX/Linux, Sun Solaris, or Apple Mac OS X environment against attacks or help your business to revive promptly from an attack. Security solutions provided Progent include: extensive security analysis using technologies such as GFI LANguard Network Security Scanner, EEYE Vulnerability Scanner, and utilities from Metasploit and Netcat; efficient recuperation from malicious attacks; configuring firewalls; designing safe techniques for remote and mobile connectivity; securing your email system against spam and directory harvest attacks; and offering 24x7 proactive monitoring. To find out more information concerning Progent's security services for small and midsize companies, refer to Progent's Professional Expertise for System Security.

Business Applications Support: Training, Programming, Problem Solving
Progent's Mac technology consultants can support the creative facets of Mac environments by offering help services and education in imaging, sound, and motion video. Progent's consultants offer expertise in a range of Mac applications such as Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with special projects such as capturing or digitizing audio or video or configuring an audio/video production studio.

Progent's Application Experts Group offers professional engineering support and training in specific application fields such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers consulting, programming, and training for popular Microsoft business applications such as Microsoft CRM, MS Office Project, Microsoft Word, and MS Excel. For more about Progent's expertise, customization, and education services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, refer to Progent's Business Application Experts Group.

Help Desk Call Center Support and Outsourcing Alternatives
Progent offers three support programs for Help Desk Call Center services that include UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Help Desk Consulting and Staffing Services.

Progent is a Microsoft Partner and maintains a large team of Cisco-certified networking specialists. Progent's Call Center staff of seasoned UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft professionals are available to provide your customers fast contact with a dependable support team with extensive background in phone help and online repair service for small and midsize business information systems. Progent's concentration is on giving the Help Desk Call Center a positive image as a significant driver of business productivity, and Progent's mission is to fix rather than merely report problems. To learn more information concerning Progent's Help Desk Call Center service and outsourcing, refer to Progent's Call Center Services.

Progent's Remote Technical Support Tools
Progent has developed a set of customized technologies, refined over years of use, focused on allowing the most advanced standard of service for providing remote engineering support and troubleshooting for small and medium-size company IT networks. Progent offers secure VPN support for gateways from a variety of popular companies such as Microsoft, Cisco, Netscreen and Checkpoint. Secure VPN offsite access enables the experts of Progent's online support team to link to your environment without violating corporate security.

Progent's advanced service database application stores extensive records of all support delivered to Progent's clients. Each active Progent staff consultant has the benefit of the specifics of services delivered to each customer by any staff member. This database of trouble tickets and fixes is structured as a conveniently searchable internal knowledge base that allows Progent's remote support engineers to communicate their knowledge company-wide to make sure that the quality of Progent's support grows over time. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional extensive technical support databases as well as to manufacturers' internal engineering personnel that allow Progent's online consulting specialists to arrive at the best solutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Network Assistance Specialist Now
To learn how to get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco certified CCIE for urgent remote consulting help in Maine, phone 1-800-993-9400 or go to Expert Online Network Support.

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