For office network systems located within the state of Maine, Progent's Microsoft and Cisco qualified technical team members can provide remote phone assistance and remote troubleshooting to repair your computer network issues quickly and cost effectively. Progent has developed world-class expertise, advanced software tools, and support databases to diagnose and fix IT problems without the high cost and delays associated with onsite technical service calls.

If your Maine small business is located outside of the larger metropolitan areas such as Portland, Lewiston, or Bangor, your local network systems support options may be limited in skills, or not available during a crisis. This can result in a network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís team of expert network consultants average more than ten years of real-world industry experience, in the trenches of IT support, performing a large variety of technical projects for a diverse range of customers. This means you get not just the technical expertise needed for the task, but a professional with demonstrated methods for applying that expertise to provide efficient network solutions.

Oracle DBA Services and Software Development
Progent offers help from an Oracle expert for Oracle DBA expertise or an Oracle software developer for creating RDBMS applications. Progent's Oracle DBAs can help your business to simplify key Oracle database management activities including performance tuning, backup and restore strategies, and database security. Progent's Oracle application developers can help your company to design, tune, troubleshoot, or port Oracle applications using PL/SQL. Progent offers skill with Oracle SQL Developer, SQL *Plus, and JDeveloper tools and can also help you to optimize current SQL code by utilizing Oracle's SQL Tuning Advisor.

Microsoft Dynamics NAV Consulting
The latest version of Microsoft Dynamics NAV ERP offers several innovations such as tailored Role Centers, improved analytics and reporting options, and advanced workflow management. Progent's Microsoft Dynamics NAV consulting experts offer software development, integration and troubleshooting support to enable your company to take advantage of Microsoft Dynamics NAV. Progentís engineers can assist you to connect MS Dynamics NAV ERP software to other systems and applications. In addition, Progent can assist you to create and analyze databases so you can enhance your knowledge of your operations, attract more customers, refine your marketing strategies, and form successful alliances.

Private Cloud Hosting Services
Progent's Private Cloud Hosting support combines proven virtualization technology, a state-of-the-art datacenter facility, plus the support expertise of Progent's Microsoft Gold qualified consulting staff to provide small companies a comprehensive IT outsourcing solution that improves system dependability and security, reduces administrative overhead, and lowers expenses. Under Progent's Private Cloud Hosting model, the customer retains ownership of the data, the OS platforms, and the software applications. Because the system is virtualized, it can be transported instantly to a different hardware host without time-consuming and risky reinstallation. With Private Cloud hosting, you are not held captive to a single hosting provider.

Full Range of Security Assistance
Progent's CISM, GIAC, and CISA certified security consultants can assist you to perform comprehensive security assessments, recover quickly from attacks, configure firewalls, configure safe techniques for remote and mobile connectivity, install spam and virus filtering and email encryption, and develop a company-wide security plan based on round-the-clock automated monitoring.

Android Phone Integration
Progent's Android phone and tablet integration consulting services have extensive experience delivering remote and onsite support for organizations of any size who need to incorporate Android phones and tablets into their information networks so that users can be productive while on the go. Progent offers the breadth of skills to resolve technical issues that span numerous manufacturers and that represent a mix of older and up-to-date information technology. Progent provides budget-friendly remote expertise to assist you with any facet of planning, deploying, managing and troubleshooting your BYOD environment. Progent can deliver occasional technical support to help you to handle especially challenging IT issues, or Progent can provide outsourced or co-sourced project management support to help you finish major network initiatives on schedule and on budget. Progent can help with on-premises, cloud-centric, or hybrid networks and can provide expertise with all major operating systems, apps, management utilities and hardware infrastructure. Progent also can provide specialized group or individual training sessions to show you how to manage and operate Android phones and tablets securely and productively.

Progent is a Gold Certified Partner with Microsoft
Progent has been authorized by Microsoft as a Gold Certified Partner, an honor given exclusively to the top class of organizations that work closely with Microsoft, have been tested for technical expertise, and have verified client references. Microsoft Gold Certified Partners are required to maintain large staffs of IT experts who have undertaken extensive certification testing. Microsoft Gold Partners are provided access to exclusive support and training programs from Microsoft and early exposure to beta software for training and study purposes.

Best Practices Applied by Expert Consultants
Many businesses situated away from areas with plentiful expert consultants utilize poorly trained or inexperienced local resources for vital computer network support services. This can produce a system that is unstable or inefficient. Progentís team of Microsoft and Cisco certified engineers average more than a decade of real-world industry experience, in the trenches of network support, providing a wide range of information system services for a broad mix of customers. This means that with Progent you get not only expert network engineering skills, but an engineer who follows computer industry best practices in applying those skills to resolve actual business network issues successfully and in a repeatable fashion.

System Center Data Protection Manager (SCDPM) Consulting Support
Microsoft System Center 2016 Data Protection Manager (SCDPM 2016) offers small and mid-size organizations automatic backup and simplified recovery functions for Microsoft environment. Data Protection Manager 2016 delivers application-aware protection for key workloads like Microsoft SQL, Exchange and SharePoint Server, backs up Windows and Linux virtual machines, supports virtual machines hosted by Windows Hyper-V as well as VMware, and integrates seamlessly with Microsoft Azure for easy-to-manage cloud-based backup and recovery. Progent's Microsoft certified Data Protection Manager 2016 consulting experts can help you to plan, deploy, administer, and troubleshoot an enterprise-wide backup/restore solution built around Data Protection Manager 2016. Progent can assist you to migrate from a previous version of DPM or from an outdated system, and Progent can tune your SCDPM 2016 environment for on premises, colocated, cloud or hybrid deployments. Progent offers online or onsite support and can deliver as-needed expertise to resolve technical bottlenecks or deliver end-to-end project management or co-management support to make sure you finish your SCDPM 2016 initiative on time and within your budget.

Windows Server 2016 Hyper-V Hybrid Cloud Solutions
Hyper-V 2016 utilizes core technologies initially designed for and proven on Azure, among the world's biggest public clouds. This significantly enhances the suitability of Microsoft's Windows Server platform to run private cloud and hybrid cloud/on-premises deployment models by enhancing data security, uptime, scale, manageability, reliability and recoverability. Progentís Microsoft certified Windows Server 2016 Hyper-V specialists can help you to assess the benefits of Hyper-V 2016 for your organization, set up test environments to verify the ability of Hyper-V 2016 to support your critical applications, plan an efficient network topology for a cloud-centric or hybrid installation, create and execute a non-disruptive migration strategy, educate your IT administration and support personnel, and deliver ongoing consulting and troubleshooting support to ensure that your Hyper-V 2016 investment delivers maximum business benefit.

CRISC Network Risk Mitigation Consultants
The CRISC program was established by ISACA to verify a consultant's ability to design, deploy, and maintain IS controls to mitigate IT risk. Progent offers the services of a CRISC-certified engineer to assist your company to create and carry out a business continuity or disaster recovery strategy based on industry best practices promoted by CRISC and crafted to align with your company's risk appetite, business goals, and IT budget.

Cost-effective Support Solutions
Many small businesses rely on poor metrics when searching for a computer network consultant. Cost per hour is usually not a good measure for value. A consultant with inadequate experience can take many times longer to complete the same task than an experienced IT expert. For example, charging 30% less per hour, but taking three times longer for the same task is hardly a deal. Still worse, a badly designed or configured network infrastructure that is unstable and hard to manage or expand can cost an organization many times over its setup price because of lost productivity. Progent's customer testimonials from satisfied businesses across the U.S. indicate the effectiveness of Progent's service model and the expertise of Progent's team of engineers.

Get in Touch with a Progent Network Consultant
To find out how you can access a Progent network consultant for online or onsite support in , call 1-800-993-9400 or visit Remote Computer Support.

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