Small company IT networks located anywhere in the state of Maryland can rely on immediate remote access to a Cisco authorized CCIE network expert to resolve complex issues involving their network. Progent maintains the largest team of Cisco CCIE support professionals accessible by phone of any nationwide support firm in the country. Rates are competitive, charges are per minute, engagement is quick, and service is world class.

If your Maryland organization is situated away from major metropolitan neighborhoods including Baltimore, Columbia, Silver Spring, or Dundalk, contact with Cisco certified CCIE engineers could be difficult to find when there's an emergency. This can result in a loss of productivity for your business. By contacting Progent's remote support, you can get in touch with a Cisco certified CCIE professional who can provide the help to get your network running.

Why is Access to a Cisco CCIE So Important?
A CCIE is a top-level networking professional who achieves this elite recognition by completing rigorous examinations supervised by Cisco. A CCIE can deal with the most complex issues associated with computer network interfacing, troubleshooting, and optimization. Progentís CCIE-certified support specialists work closely with Cisco's in-house engineers in analyzing anomalies with Cisco IOS software and creating temporary alternatives or obtaining program patches to resolve bugs. Most CCIEs are employed by large corporations or nationwide Internet providers, and so their services are not readily available to small businesses.

For small and midsize companies in Maryland, Progent offers convenient, fast, and economical remote help from Cisco authorized CCIE support professionals. CCIEs are recognized network subject matter experts who are awarded this prestigious classification only after strenuous examination by Cisco. CCIEs are able to handle even the most complex problems associated with network design, integration, performance, repair, and support. Progentís CCIE experts cooperate closely with Cisco engineers in analyzing problems with Cisco's IOS software and devising fixes or obtaining patches to resolve problems. Progent offers prompt remote access to a CCIE so you are able to receive timely help for complex network issues that are affecting business efficiency but are outside the expertise of your usual network support resources. Progent's CCIE support engineers can link to your environment using advanced remote connectivity tools to deliver quick and cost-effective diagnosis and repair of urgent network problems.

Ways Progent's Cisco Qualified CCIEs Can Provide Expertise with Cisco Technology in Maryland
Progent's CCIE network consultants provide world-class support for a broad range of Cisco networking solutions such as:

Cisco ASA 5500-X Next Generation Firewalls with Firepower and PIX Firewalls
The current Cisco ASA 5500-X Family Next-Generation Firewalls with Firepower Services provide substantially more value than Cisco's previous firewalls and have superseded the ASA 5500 and PIX firewalls for all new deployments. Following Cisco's purchase of Sourcefire, the entire line of ASA 5500-X firewalls can be configured to support Firepower Services, based on Sourcefire's Snort product, which is the world's most deployed network intrusion protection system. Firepower services bring enhanced capabilities including advanced malware protection (AMP), URL filtering, real-time threat analytics, and automation. Progent's Cisco-qualified CCIE network consultants can assist you to manage your legacy PIX or ASA 5500 firewalls or migrate to ASA 5500-X firewalls with Firepower Services. Progent's consultants offer remote and onsite support for ASA 5500-X firewalls with Firepower Services and can assist your organization to design, configure, optimize, manage and troubleshoot firewall solutions built around Cisco ASA 5500-X firewalls with Firepower Services. Find out more details about ASA Next Generation Firewalls with Firepower integration and debugging support.

Cisco Router Technology
Progent's CCIE certified consultants can help your business to plan, configure, and maintain a converged network infrastructure that can simplify operations, reduce expenses, and accelerate investment payback. By teaming Cisco routers with Catalyst switches expertise and Aironet access points integration support or Cisco Meraki access points setup support, Progent can significantly increase the business value of your network infrastructure in Maryland. Progent offers extensive phone-based support. To learn more about Progent's expertise in Cisco router solutions, visit Cisco Routers Engineering Support.

Aironet and Meraki 802.11ac Wi-Fi Access Points and Wireless Controllers
Progent can provide the services of a Cisco-certified wireless integration consulting professional to help you to design, install, manage and repair a converged wired and wireless environment incorporating a wide array of wireless technologies that offer the identical security, scalability, and manageability you expect from your wired network. Progent's Aironet Access Point experts, Meraki Wi-Fi AP consultants, and Cisco wireless controller experts can help you to manage early-generation wireless solutions from Cisco or upgrade seamlessly to current 802.11ac-comaptible products. Progent can also assist you to perform complex Cisco wireless IP phone configuration with Aironet and Meraki access points for mobile on-premises telephony. Progent's CISM and CISSP security specialists can advise you about how to build protection into your WLAN and into your company's processes. Progent's disaster recovery planning consultants and business continuity planning consultants can assist you to configure the high availability (HA) technology incorporated into Cisco's wireless and wired products so your converged network delivers non-stop business value. Progent can provide value-priced online and on-premises wireless site surveys to assist you to design and deploy a Wi-Fi LAN with custom-designed access point clustering optimized for your individual office layout, building characteristics, and application workloads.

Cisco VoIP Phone and IP Video Phone Solutions
Progent's Cisco IP phone and video IP phone consultants can assist you to integrate, manage, and troubleshoot Cisco IP phones, video IP phones and wireless IP handsets. Progent can provide support for all versions of Cisco's IP phones from discontinued VoIP products to the latest media phones. Progent's consultants can also assist you to integrate your VoIP phones and video IP phones with Cisco Unified CM, previously known as CallManager, or with Unified CM Express to create a state-of-the-art IP-PBX ecosystem for unified messaging and company-wide collaboration. Progent can provide expertise with any facet of Cisco VoIP Phone integration including designing dial plans, resolving IP phone registration issues, configuring SIP trunking, deploying ISR routers with CUBE VoIP networking capability, and creating UCS server failover and Cisco Survivable Remote Site Telephony systems for survivability.

Cisco Unified Communications Manager (Unified CM) and CallManager Unified Messaging
Cisco Unified Communications Manager (CUCM or Unified CM), formerly named CallManager, functions as the center of Cisco's collaboration portfolio. Unified CM and Unified Communications Manager Express (CME) provide an advanced IP-PBX by integrating with unified messaging apps like Unified Communications Manager IM and Presence Service, Unity Express for voicemail management, Cisco Unified Mobility for Single Number Reach, and Cisco Contact Center Express (Unified CCX or CCX) for building a highly automated customer contact center. Progent's CCIE-certified CUCM experts can assist with any aspect of Unified CM support and troubleshooting in areas that include integrating Voice over IP phones and video phones, designing dial plans, setting up SIP trunking and PSTN support, deploying ISR G2 routers with CUBE networking support, creating Cisco UCS server clustering solutions for high availability, and integration with Microsoft Exchange Server.

Cisco Catalyst, Nexus and Meraki Switching Solutions
Progent's Cisco CCIE-certified network consultants can provide advanced remote and onsite consulting for Cisco's Catalyst, Nexus and Meraki families of managed switches for applications that range from small businesses and campus LANs to enterprise data centers and service providers. Progent can help you to deploy Cisco's quickly evolving switching technology to realize the throughput, scale, uptime, virtualization support, data protection and manageability needed by your organization. For information about Progent's consulting and troubleshooting services for Cisco's extensive portfolio of Catalyst switches, refer to Cisco Catalyst switch consulting and support. To find out about Progent's consulting services for Cisco's Nexus line of switches, see Cisco Nexus switch consulting services. For details about Progent's support for Cisco Meraki switches, go to Cisco Meraki switches consulting services.

Security Technology
Progent can give you access to a certified CCIE or Cisco Certified Network Professional to help you to select, deploy, and support Cisco security solutions. Progent's CISM and CISSP security consultants can show you how to design security into your business processes in Maryland and Progent's GIAC-certified information assurance experts can help you to plan and maintain Security information and Event Management (SIEM) solutions that allow you to comply with regulatory mandates for timely incident reporting. Progent can help you to create a written security strategy to define clear security policies, deploy monitoring and auditing software, create and install a protected connectivity infrastructure that incorporates technology from diverse vendors, provide outbound spam filtering with content filtering for in-bound and outgoing email, and recommend steps to optimize the safety of your infrastructure. Progent's security consulting can help you implement an firewall, set up secure remote and mobile access to email and business data, and install or repair VPNs. To learn more concerning Progent's support for Cisco security products, refer to Cisco VPN and Network Security Professional Help.

Cisco SIP Infrastructure Solutions: SIP PSTN Trunks and CUBE Configuration Expertise
Progent's Cisco-certified SIP trunk experts and Cisco CUBE integration experts can help your business to design, deploy, maintain, troubleshoot and enhance Cisco's SIP infrastructure solutions and Cisco's CUBE-connected SIP trunks. Progent can provide affordable remote or on-premises support to assist companies to move efficiently to a modern unified communications environment that delivers fast ROI. Progent's certified Microsoft unified communications consultants can assist you to establish interfaces between Cisco's CUBE SBC and Microsoft's VoIP and IP video platforms like Skype for Business Server and Lync for connectivity to a SIP-based IP PSTN trunk.

Cisco Network Management Solutions
Progent's Cisco-qualified network consultants can help you to use Cisco's management tools alongside an array of powerful open source and proprietary programs to develop a comprehensive management toolkit to keep your network functioning dependably, conserve valuable resources, guard your data, recover rapidly from hardware breakdowns or deliberates attacks, and allow you to expand or reassign system resources intelligently and affordably as your Maryland organization grows.

Progent can also show you how to use network management utilities to analyze and categorize network data to implement traffic shaping, which allows you to configure Cisco routers to enforce different throughput restrictions on designated classes of activity based on the importance you specify. By buffering and sorting excess packets that exceed your committed volume, and by giving preference to business-critical applications, traffic shaping can keep service provider overage charges from spiraling out of control and/or eliminate gaps in productivity resulting from brute force enforcement of your network traffic volume restrictions during periods of heavy demand. To learn more about Progent's network management consulting services for Cisco-powered networks, see Network Management Engineers for Cisco-based Networks.

NetApp and Cisco Cloud Architecture Consulting
FlexPod Datacenter is a service-oriented cloud architecture developed and validated jointly by NetApp and Cisco to consolidate servers, network infrastructure and storage resources for hosting shared applications and network management software. To find out additional information concerning Progent's consulting support for NetApp and Cisco FlexPod private clouds solutions, see NetApp and Cisco Private Cloud Architecture Consulting Services.

How You Can Contact a CCIE Network Engineer Immediately
To find out how you can contact a CCIE for remote assistance in Maryland, call 1-800-993-9400 or go to Expert Online Network Help.

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