For small business computer networks located anywhere in the state of Maryland, Progent's Microsoft and Cisco authorized professionals can provide online support and remote troubleshooting to resolve your network issues fast and affordably. Progent has acquired top-notch skills, software utilities, and support databases to diagnose and fix IT problems while avoiding the cost and time delays normally associated with in-person service dispatches.

If your Maryland company is located outside of the larger metro areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your nearby computer support choices may be limited in technical expertise, or unavailable during an emergency. This results in a office network that is unstable or causing wasted time due to technical problems going unresolved for too long. Progentís team of network professionals average more than 12 years of real-world industry experience, in the trenches of computer network support, performing a wide range of technical projects for a extensive range of customers. This means you obtain not only the technical skills needed for the job, but a professional with demonstrated methods for applying those skills to deliver efficient network solutions.

Broad and In-depth Experience with Business Information Networks
Progentís team of close to 100 network experts means customers benefit from the leverage of over 1,000 years of combined background and shared information to repair the most vexing system issues. Progentís certified information technology consultants possess the knowledge and experience to identify fixes fast and deliver them affordably.

Best Practices Followed by Seasoned Consultants
Many businesses located far from areas with plentiful network consultants resort to less qualified or inexperienced local resources for critical network support. This can result in a network that is undependable or inefficient. Progentís team of Microsoft and Cisco certified engineers average more than a decade of hands-on industry background, in the trenches of network support, providing an extensive array of information system services for a diverse mix of clients. This means that with Progent you receive not just high-level technical skills, but a consultant who follows computer industry best practices in applying that knowledge to solve real-world information network problems efficiently and in a consistent fashion.

Live Online Training Classes for Desktop Applications
Progent provides online classes for a range of client programs and environments such as Excel, Word, Publisher, Outlook, Acrobat, Adobe Photoshop CS, Crystal Reports, and Windows 10 and 8. Webinar-based training offers all the benefits of traditional in-person sessions, including instant communication between clients and trainers, but eliminates the costs of travel and the challenge of attempting to accommodate the availability of many workers.

IT Consulting Services for Small Governments
Progent has a long background delivering a full-spectrum of remote IT consulting and urgent repair services to local governments and school districts throughout the U.S. Progent is among the pioneers in providing expert online IT support and has provided IT support to organizations in every state. Progent's online network consulting for local governments eliminates travel expenses and resolves issues faster than on-premises service calls.

Microsoft Project Server Integration
Progent's Microsoft Project Server and Project Online consultants offer advanced online and on-premises support services for Microsoft Project Server and for Microsoft platforms that work closely with Project Server. Consulting support services offered by Progent include Project Professional and Project Web App set up, SharePoint 2013 design and configuration, SQL Server 2016 integration, Microsoft SQL Server 2014 support, MS Exchange Server 2016 planning and deployment, Exchange 2013 consulting, Exchange Server 2010 management,Excel and Office 365 Excel application support, and PowerPoint and Visio online classes. Progent can provide Cisco-certified CCIE consultants to assist you to enhance your environment to accommodate local, branch, home-based, and mobile workers so that they can use Microsoft Project Server to collaborate securely and productively. Progent's certified security engineers can help your IT team to define and enforce security workflows that protect important project information without interfering with the productive exchange of legitimate information.

ProSight WAN Watch Infrastructure Management
ProSight WAN Watch infrastructure monitoring and management service makes it simple and inexpensive for smaller businesses to map out, monitor, optimize and troubleshoot their networking hardware like routers, firewalls, and load balancers plus servers, printers, endpoints and other devices. Using state-of-the-art Remote Monitoring and Management technology, ProSight WAN Watch ensures that network maps are always current, captures and manages the configuration information of virtually all devices on your network, tracks performance, and generates notices when problems are detected. By automating complex management processes, ProSight WAN Watch can knock hours off common tasks such as network mapping, expanding your network, locating appliances that require critical updates, or identifying the cause of performance bottlenecks. Find out more about the entire ProSight line of value-priced outsourced network management services for small organizations.

Citrix XenServer Support Services
Progent's Citrix certified XenServer virtualization engineers can assist you to understand the business advantages of XenServer and additional Citrix platforms, and can assist your IT organization to design, test, execute, troubleshoot, and maintain a Citrix XenServer installation. Progent can also assess your existing XenServer environment and show you how to enhance resource utilization, responsiveness, security and compliance, uptime, and disaster recovery.

Virtualization Expertise
Virtual compute, storage and networking technologies enable businesses to optimize resource utilization, simplify network administration, and enhance application availability and security. run multiple virtual servers on one physical computer. Common usage scenarios for virtualization are resource consolidation, inexpensive platforms for applications that only run on older OS software, and affordable segregation of software development or pilot environments from production ones. Progent's virtual server consultants offer Microsoft Windows 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization support services, Microsoft Windows 2008 Hyper-V Virtual Server help, VMware vSphere deployment, VMware NSX virtual network design and integration, and Citrix XenServer assistance. Progent can deploy virtual servers to maximize speed, reliability and manageability while simultaneously lowering costs; propose and validate business recovery strategies that reduce downtown in case of a catastrophe; and provide continuing support, troubleshooting, and consulting services as virtualization technology evolves.

Mac OS X Support Services
Progent's experts in Apple Mac technology can provide Apple Macintosh users a range of services including desktop support, assistance with Apple Macintosh applications, security and connectivity consulting, integration with Microsoft-based environments, and custom training. For small business networks based solely on Mac OS X or for environments incorporating a combination of Macintosh, Linux, and Microsoft based servers and desktops, Progent has the experience and depth to handle the challenge of architecting, setting up and managing a network system that is stable, secure, fast, and supportive of your business goals.

Get in Touch with a Progent Computer Consultant
To find out how to access a Progent computer support expert for online or onsite assistance in , call 1-800-993-9400 or go to Online Computer Support.

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