For office computer networks located within the state of Maryland, Progent's Microsoft and Cisco qualified consultants can deliver phone assistance and remote troubleshooting to resolve your computer system problems fast and affordably. Progent has developed enterprise-level expertise, advanced software tools, and support databases to diagnose and resolve computer network problems without the high cost and delays normally associated with in-person service visits.

If your Maryland small business is located outside of the larger metropolitan areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your local network support options may be limited in technical expertise, or unavailable during urgent situations. This results in a office network that is unusable or causing efficiency loss due to technical problems continuing for too long. Progentís staff of expert network consultants average more than twelve years of real-world industry experience, in the trenches of network support, performing a broad variety of technical projects for a extensive range of clients. This means you get not just the technical skills needed for the task, but an expert with proven methods for applying those skills to assist with excellent network solutions.

Hybrid Cloud Solutions Design and Integration
Progent's hybrid cloud solutions consultantscan provide expert online support services to assist organizations of any size to integrate their IT infrastructure with leading public cloud platforms including Microsoft Azure and Amazon AWS. Progent can help your it team to design and manage cost-effective hybrid environments that support Windows and Linux operating systems and applications in hybrid architectures that combine local resources as well as public clouds. To assist you to integrate cloud services with physical datacenters, Progent can provide a range of cloud migration support services such as Office 365 Exchange Online integration solutions with on-premises Exchange deployments and Microsoft Azure enterprise hybrid cloud planning and deployment consulting, Amazon Web Services (AWS) cloud integration, and Amazon Web Marketing Service development and debugging.

BI Reporting Consulting and Troubleshooting
Progentís BI reporting experts offer remote and onsite consulting to assist you with any aspect of business intelligence reporting ranging from debugging or enhancing applications to designing and deploying an advanced BI solution. Progent's management reporting consultants can help your company to support your existing BI system, help you to upgrade reports from a legacy reporting platform to a modern one, and provide custom online mentoring to meet your specific needs. Progentís management reporting and analytics professionals offer experience in the leading BI reporting and visualization tools including the SQL Server business intelligence stack (SSIS, SSAS, and SSRS), Microsoft Management Reporter/FRx, Microsoft Access, Crystal Reports, Power BI, Excel business analytics tools such as Power Pivot and Power View, and Report Builder.

Remote Support for Microsoft Windows Server 2008
Microsoft Windows Server 2008 R2 represents an important advance in making information networks more secure and available, easier to virtualize and manage, faster, and able to provide a better environment for web hosting and development. Progent's Microsoft-certified Windows 2008 engineers can deliver expert, cost-effective remote support to help your business get the most from the improvements incorporated into Windows Server 2008 R2 by providing consulting, support, training, management, monitoring, and security engineering services.

NetApp MetroCluster High-Availability and Disaster Recovery Solutions
NetApp MetroCluster is a disaster recovery platform that uses failover storage clustering along with synchronous replication to deliver rapid, zero data loss disaster recovery between datacenters that are as far as 185 miles (300km) apart from each other. Progent offers the skills of a NetApp MetroCluster consultant who can help your business to plan, deploy, manage, upgrade, test and troubleshoot a disaster recovery solution built around NetApp MetroCluster. Progent can assist you to select an architecture for your MetroCluster environment that aligns with your technical requirements and IT budget. Progent can make sure you follow leading practices for installing your MetroCluster environment by delivering guidance with procedures like assigning shelf IDs, determining aggregate and plexes layout, provisioning volumes, setting up NetApp Snapshot, installing Cisco and Brocade switches, implementing a tiebreaker, designing a TCP/IP configuration replication network, and testing your DR system to prove adherence with information assurance standards and regulatory requirements.

MS Project Server Integration and Training
Progent's certified Microsoft Project Server consultants offer advanced online and on-premises support for Project Server and for Microsoft platforms that integrate closely with Microsoft Project Server. Services offered by Progent include Project Professional and Project Web App set up, SharePoint Server 2013 design and configuration, SQL Server 2016 integration and development, SQL Server 2014 support, MS Exchange 2016 migration, Microsoft Exchange Server 2013 integration, Exchange Server 2010 maintenance,Office Excel and Microsoft Office 365 Excel application support, and PowerPoint and Visio webinar classes. Progent offers access to Cisco-certified CCIE network engineers to assist your company to enhance your infrastructure to accommodate local, branch, at-home, and mobile workers so they can utilize Microsoft Project Server to work together securely and efficiently. Progent's security experts can assist your IT team to adopt and enforce security workflows that protect sensitive project data without disrupting the productive sharing of authorized information.

MySQL Database Application Development and Database Administration Support
Progent's MySQL database consultants can provide a range of economical online support services to assist organizations of any size to optimize the business value of MySQL technology. Consulting services provided by Progent for MySQL cover DBA support, software development, and MySQL migration help.

Progent's Consulting Support for SQL Server 2016
SQL Server 2016 introduces significant enhancements in speed, scale, security, uptime, mobile computing integration, and integrated business intelligence. New features include PolyBase for handling structured and unstructured databases simultaneously for data warehousing, Jason support, Dynamic Data Masking, Mobile Report Publisher, and centralized management of on-premises and cloud-resident operations and services. Progent's Microsoft Gold-certified SQL Server 2016 consulting experts offer online and on-premises support to assist organizations of all sizes to plan, implement, administer or debug any edition of SQL Server 2016. Progent can also assist you to interface SQL Server 2016 with all key Microsoft technologies such as Windows Server and Hyper-V, Exchange, SharePoint Server, Dynamics ERP, Lync or Skype for Business, and System Center Operations Manager (SCOM).

World-class Cisco Support from Expert CCIE-certified Engineers
Progentís exclusive team of Cisco Certified Internetwork Expert (CCIE) network engineers have been awarded a designation restricted to the most accomplished experts for architecting, programming, installing, and debugging a diverse range of Cisco networking and connectivity products. There are only about 7,000 certified CCIEs worldwide, and attaining this distinction involves comprehensive verification of competency via written exams and hands-on lab demonstrations to ensure that CCIEís can apply theory to real-world situations. CCIEís have a foundational knowledge of root networking technologies and protocols that allow for quickly creating multi-vendor solutions.

PC and Mobile Device Unified Administration Consulting
Progent can provide Configuration Manager 2016 cloud integration, System Center Configuration Manager (SCCM 2012) planning and deployment and Intune integration help to consolidate and streamline the administration of your desktops along with your web-facing tablets and smartphones. Progent can help you to upgrade efficiently to Configuration Manager 2016 from a legacy device and application management solution or assist you to modify your existing SCCM 2016 ecosystem to support your evolving IT needs.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified information technology experts can provide Windows Server 2016 migration consulting to assist businesses of any size to plan and implement an efficient move to Windows Server 2016 and Windows Hyper-V 2016 based on an on-premises, cloud, or hybrid architecture. Progent can help your company to assess the business value of Windows Server 2016 for your environment and can help you with any aspect of planning, deploying, managing or troubleshooting your Windows Server 2016 and Hyper-V 2016 ecosystem. Progent can assist you to take advantage of the many innovative high-availability and security capabilities of Windows Server 2016 and Hyper-V 2016 like Windows Containers for isolating applications, Shielded Virtual Machines, Credential Guard, Just In Time Privileged Access Management, VM software load, Storage Replica for zero-data-loss disaster recovery, plus multi-domain clusters.

After-hours Remote Technical Support
Progent's affordable after-hours remote support program offers companies 24x7 access to online technical support from Progent's Technical Response Center. Services offered outside standard work hours include fixing problems with Windows servers, Windows desktop support, assistance with Microsoft Office programs, system backup/restore, and fundamental routing and switching help for Cisco networking products.

Automated Server Monitoring with System Center 2016 Operations Manager Operations Manager
Progent provides a range of network support packages based on Microsoft System Center 2016 Operations Manager technology. Progent's remote, 24x7 server monitoring makes your server management proactive instead of crisis-based. By identifying potential problems before they cause system disruptions, Progent's automated server monitoring can keep your network safe from untimely and expensive service outages.

Contact a Progent Computer Support Expert
To learn how to contact a Progent computer consultant for online or onsite support in , call 1-800-993-9400 or visit Remote Network Support.

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