If your company IT network is in Maryland you can have quick online technical support from a UNIX or CCIE-certified consultant to fix emergency issues affecting your network. Progent retains among the largest teams of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE consultants accessible online of any independent support firm in the country. Rates are affordable, charges are per minute, sign-up is quick, and service is unbeatable.

If your Maryland organization is far from more populated urban areas including Baltimore, Columbia, Silver Spring, or Dundalk, contact with UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified experts could be limited when you have a crisis. This can cause a drop in productivity for your business, angry clients, unproductive employees, and distracted executives. By calling Progent's remote support, you can get in touch with a certified professional ready to deliver help whenever you require it to get your system running.

Since Progent charges for remote help by the minute, your business is invoiced exclusively for support received. Progent requires no startup surcharge. Many online support companies demand significant minimum time requirements or bill for each quarter hour or longer. Progent's by-the-minute granularity and straightforward pricing model eliminate large tabs for speedy fixes.

If your Maryland business requires remote assistance for UNIX/Linux, Sun Solaris, macOS and OS X or Cisco technology, visit Progent's phone-based support, phone 866-776-4368, or refer to Contact Progent.

What Makes Progent's Remote Technical Support Services Unique?
Progent's seasoned team of online consulting professionals possesses a broad range of world-class information technology skills. This allows Progent's online technical support specialists to resolve the most challenging network trouble faster than is feasible with ordinary independent support firms or with the in-house support resources usually available to smaller businesses. Progent has refined the technology and skills to fix technical issues economically in many different computer configurations that feature combinations of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (See Progent's client testimonials.)

Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE support experts have been awarded major credentials such as Sun Certified Network Administrator, Red Hat Certified Engineer, Red Hat Certified Technician (RHCT), Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online service experts also hold a variety of high-level Cisco credentials such as Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified CCNP, Network Associate, Security Professional (CCSP), CCVP, and Design Professional.

To assist companies that maintain environments powered by a combination of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's online service team can provide the help of consultants have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). To provide company-wide security expertise, Progent offers online contact with professionals who have earned important security credentials including CISM Engineers, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's technical knowledge coupled with Progent's group approach to repairing network difficulties streamlines service escalation, when called for, to specialists with relevant background to resolve unusually intractable support calls. This speeds up remediation of urgent problems, avoids system downtime, and reduces maintenance invoices.

For organizations throughout Maryland, Progent enables virtually instant online access to a UNIX, Linux, Sun Solaris, Apple macOS or OS X consultant for critical expertise to repair technical issues that are impacting business productivity and are beyond the skill set of your ordinary computer service resources. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and CCIE-certified support professionals can connect to your system via advanced remote troubleshooting utilities that allow them to perform rapid and affordable diagnosis and remediation of serious network issues.

Services Progent's Remote Support Specialists Can Offer Your Maryland Company
Progent network engineers are qualified to provide expert assistance for an extensive set of UNIX/Linux, Apple OS X, Cisco, and Microsoft Windows solutions such as:

Online Troubleshooting and Consulting for UNIX/Linux, Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Sun Solaris, and Apple macOS and OS X phone-based computer support team can help Maryland small businesses with a large set of IT products and technologies including network infrastructure, email support, security expertise for networks and business operations, Microsoft Windows integration with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server technologies for server economization and centralized administration, and transitioning from outdated applications to current environments powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or Windows.

Progent's service professionals offer online troubleshooting for systems based on leading variants of the UNIX platform including: macOS and OS X, Solaris, IBM AIX Open UNIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or mainstream Linux products such as RedHat, SUSE, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Products
Progent is unmatched in the computer support arena for providing immediate and affordable communication with Cisco Certified Internetwork Experts (CCIEs). Cisco-certified CCIEs are sought-after networking consultants who are awarded this prestigious credential by completing thorough examinations given by Cisco. Most CCIEs work for large corporations or national ISPs, and consequently their services are not readily available to small and midsize businesses.

Progent is one of the few network consulting providers that makes sure that Cisco CCIEs are accessible to help small and mid-size companies. Also, Progent facilitates fast communication with a CCIE by telephone so that you can receive immediate help for critical system issues that are impacting your productivity but are not within the scope of your local system support resources. Progent's CCIE engineers can connect to your network via sophisticated on-line troubleshooting tools to perform rapid and cost-effective analysis and repair of serious system anomalies. For additional information concerning Progent's support for Cisco infrastructure, see Cisco Network Consulting Expertise.

Microsoft Certified Partner for Remote Technical Support for MS Windows
Progent's Microsoft-qualified online service experts can provide computer system troubleshooting and IT support for the complete line of Microsoft server technologies. Progent is a Microsoft Certified Partner and can provide your company the expertise of consulting professionals who can assist you with a broad range of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 maintenance, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, Microsoft Exchange 2010 maintenance, SharePoint Server 2013 design, Lync Server implementation and Microsoft Office Communications Server 2007 troubleshooting, Forefront TMG administration and ISA Server migration, Microsoft SQL Server 2016 integration and programming and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring and analytics, System Center 2012 Operations Manager (SCOM 2012) network monitoring, Project Server and Server Online planning, Small Business Server 2011 support, and Windows 2012 R2 Essentials cloud integration.

Qualified Security Experts
Progent offers you contact with expert CISM and ISSAP security consultants who offer a range of security solutions that can improve the resistance of your UNIX, Linux, Solaris, or Apple macOS and OS X network against attacks or assist your business to recuperate quickly from an assault. Security services available from Progent include: in depth security analysis utilizing technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and products from Metasploit and Nikto; quick recuperation from virus and worm assaults; setting up firewalls; establishing safe architectures for remote and mobile access; securing your email system from viruses, spam and directory harvest attacks; and setting up round-the-clock network monitoring. For more information on Progent's security expertise for small and medium-size companies, refer to Progent's Professional Expertise for Network Security.

Applications Services: Training, Customization, Problem Solving
Progent's Mac technology consultants can promote the creative aspect of Macintosh environments by offering consulting services and training in graphics, sound, and motion video. Progent's consultants offer expertise in a range of Apple Mac applications such as Adobe Photoshop, Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with special projects such as scanning or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group can supply professional engineering support and education in specific application fields such as ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and training for familiar Microsoft business applications such as CRM, MS Project, MS Word, and MS Office Excel. For more concerning Progent's consulting, custom programming, and education offerings for UNIX/Linux, Sun Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Applications Experts Services.

Help Desk Call Center Support and Outsourcing Options
Progent offers three programs for Call Center services that include UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Help Desk Operations Consulting and Staffing.

Progent is a Microsoft Partner and has a skilled roster of Cisco-certified networking specialists. Progent's Call Center staff of experienced UNIX/Linux, Solaris, Apple macOS and OS X, Cisco and Microsoft experts are available to provide your customers instant contact with a dependable technical support resource with years of background delivering telephone-based support and remote access repair service for small and midsize business information systems. Progent's concentration is on giving the Call Center a respected image as a significant driver of business success, and Progent's goal is to resolve and not just record problems. For additional information about Progent's Help Desk support and outsourcing, see Progent's Help Desk Support.

Progent's Remote Service Technologies
Progent has deployed an arsenal of optimized tools, evolved during years of use, dedicated to enabling the most advanced standard of efficiency for delivering online technical support and repair for small and midsize company IT networks. Progent offers safe Virtual Private Network support for gateways from a variety of leading vendors such as Microsoft, Cisco, Sonicwall and Checkpoint. Secure VPN remote connectivity enables the consultants of Progent's remote service group to interface to your network remotely without breaching corporate security.

Progent's sophisticated service database application stores comprehensive records for all service provided to Progent's clients. Each authorized Progent staff engineer has access to the specifics of support rendered to every client by any staff engineer. This history of trouble tickets and fixes is organized as a readily searchable proprietary knowledge base that permits Progent's remote technical experts to share their experiences company-wide to ensure that the quality of Progent's technical support improves daily. Progent's partnerships with key vendors such as Cisco and Microsoft make available additional vast technical support knowledge bases and to manufacturers' in-house engineering personnel that allow Progent's online service specialists to arrive at the best solutions quickly.

Talk to a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Technical Support Expert Immediately
To find out how you can contact a UNIX, Linux, Solaris, macOS or OS X engineer or a Certified CCIE for emergency phone-based professional support in Maryland, call 1-800-993-9400 or visit Urgent Online Computer Help.

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