Maryland UNIX, Linux, Sun Solaris, Mac OS X Support Services

If your company IT network is in the state of Maryland you can now get fast online access to a UNIX, Linux, Sun Solaris, Mac OS X or Cisco CCIE engineer to resolve critical issues that threaten your computer network. Progent maintains one of the most extensive teams of UNIX, Linux, Solaris, Apple Mac OS X and CCIE-certified consultants available online of any nationwide service firm in the country. The cost is reasonable, billing is by the minute, sign-up is immediate, and service is unbeatable.

In case your Maryland small business is based away from larger urban neighborhoods like Baltimore, Columbia, Silver Spring, or Dundalk, help from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers may be problematic when there's a network crash. This could mean lost revenue for your company, angry customers, unproductive workers, and defocused management. By contacting Progent, you can get in touch with a qualified engineer who can provide expertise whenever you need it to get your system on line.

Because Progent bills for telephone-based help per minute, your business pays exclusively for support received. Progent requires no startup surcharge. Many online service firms demand substantial minimum fees or charge for each quarter hour or more. Progent's by-the-minute granularity and simple pricing model eliminate large bills for speedy repairs.

If your Maryland company needs online help for UNIX, Linux, Sun Solaris, Apple Mac OS X or Cisco technology, visit Progent's online support, phone 866-776-4368, or see Contact Progent.

Why is Progent's Online Technical Support Program Unique?
Progent's experienced team of remote support engineers possesses a broad range of in-depth information technology knowledge. This enables Progent's remote service specialists to resolve the most challenging network trouble faster than is feasible with typical independent support firms or with the in-house support resources usually found in smaller companies. Progent has refined the tools and skills to fix problems efficiently in many different network configurations that feature combinations of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco technologies. (Check out Progent's client testimonials.)

Progent's UNIX, Linux, Solaris, Mac, and CCIE support experts have qualified for professional certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple Certified System Administrator, Apple Certified Support Professional, and Apple Certified Technical Coordinator. Progent's online support team members also have a number of high-level Cisco credentials such as Cisco CCIE in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate (CCNA), Security Professional, Voice Professional (CCVP), CCDA and CCDP.

In order to assist companies that run networks powered by a combination of UNIX, Linux, Solaris, Mac OS X and Microsoft Windows operating systems, Progent's online service group offers the help of engineers who hold important Microsoft certifications including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security consulting, Progent provides remote support from engineers who have qualified for major security credentials including Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and ISSAP consultants. The scope of Progent's technical knowledge combined with Progent's team-oriented approach to repairing network difficulties streamlines trouble ticket escalation, if needed, to experts with relevant background to resolve particularly intractable jobs. This accelerates remediation of emergency network problems, prevents system disruption, and minimizes technical support invoices.

For organizations in the state of Maryland, Progent enables virtually instant remote access to UNIX, Linux, Sun Solaris, Apple Mac OS X consultant for emergency support to fix technical problems that are impacting your business and are not within the experience of your ordinary IT service resources. Progent's UNIX, Linux, Solaris, Mac, and CCIE-certified service team can connect to your system using the latest remote troubleshooting technologies that allow them to deliver quick and efficient evaluation and resolution of serious network issues.

Troubleshooting Services Progent's Remote Support Experts Can Offer Your Maryland Company
Progent service specialists are qualified to offer expert support for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows products and technologies such as:

Online Expertise for UNIX/Linux, Sun Solaris, and Mac OS X Systems
Progent's UNIX/Linux, Solaris, and Apple Mac phone-based network support team can help Maryland small businesses to maintain a large array of information products and technologies that include network infrastructure, messaging solutions, security expertise for computer systems and company operations, Microsoft Windows coexistence with UNIX/Linux, Solaris, or Mac OS X platforms, virtual server options for server economization and centralized management, and moving from dated applications to contemporary environments based on updated versions of UNIX/Linux, Sun Solaris, Mac OS X, or MS Windows.

Progent's service professionals offer remote technical help for computers powered by major derivatives of the UNIX platform including: Mac OS X, Sun Solaris, IBM AIX Open UNIX, HP-UX, Berkeley UNIX (BSD), SCO UNIX and SGI/Irix or familiar Linux products including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Infrastructure and Security Products
Progent leads the IT consulting arena for providing fast and affordable communication with Cisco CCIEs. CCIEs are elite network engineers who qualify for this prestigious certification by completing strenuous testing administered by Cisco. Most Cisco CCIEs are hired by big corporations or nationwide Internet service providers (ISPs), and as a result their help is not easily accessible to smaller companies.

Progent is one of the rare computer service organizations that makes sure that Cisco CCIEs are accessible to support small and mid-size organizations. In addition, Progent offers fast access to a Cisco CCIE by telephone so your company can receive timely assistance for critical system problems that are impacting your business but are beyond the comfort zone of your ordinary network support providers. Progent's CCIE support experts can tie into your environment by utilizing the latest on-line troubleshooting tools to provide rapid and economical analysis and remediation of urgent system problems.

CCIE qualified engineers from Progent can help your business to architect, setup, and service a converged network infrastructure that can streamline business processes, cut expenses, and speed time to productivity. By combining Cisco routers expertise with Cisco Catalyst switches consulting services and Cisco wireless technology integration assistance, Progent can significantly increase the business value of your information network in Maryland. To learn more concerning Progent's services for Cisco network appliances, see Cisco Technology Engineering Expertise.

Microsoft Gold Partner for Remote Consulting for Microsoft Windows
Progent's Microsoft-qualified remote service engineers can provide computer system repair and consulting assistance for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your organization the expertise of support engineers who can assist your company with a wide variety of platform practice areas such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 support, MS Exchange 2016 migration, Exchange Server 2013 consulting, Exchange 2010 maintenance, SharePoint Server development, Lync Server integration and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway administration and ISA Server 2006 migration, Microsoft SQL Server 2016 integration and development and SQL Server 2014 support, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online training, Small Business Server 2011 support, and Windows 2012 R2 Essentials migration and cloud integration.

Qualified System Security Professionals
Progent offers you contact with expert CISM, CISA and CISSP security consultants who can deliver a range of system protection solutions that can strengthen the protection of your UNIX, Linux, Solaris, or Apple Mac network against internal or external threats or assist you to recover promptly from an attack. Security services available from Progent include: in depth security analysis using utilities such as GFI LANguard NSS, AMAP Application Scanner, and products from Metasploit and Nikto; efficient recovery from virus and worm assaults; integrating firewalls; designing secure architectures for off-site and mobile connectivity; securing your messaging system from viruses, spam and DHA attacks; and setting up continual proactive monitoring. For additional information on Progent's security services for small and midsize businesses, visit Progent's Engineering Expertise for System Security.

Business Applications Support: Webinar Training, Customization, Troubleshooting
Progent's Mac technology experts can promote the creative facets of Macintosh computing by providing help services and education in imaging, audio, and video. Progent's support professionals can provide expertise in a variety of Apple Mac programs such as Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also help you with specific jobs such as scanning or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Team can supply professional consulting expertise and education in special application fields such as Enterprise Requirements Planning, MRP, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, programming, and training for familiar Microsoft business applications such as Microsoft CRM, MS Project, Word, and MS Office Excel. For additional information concerning Progent's expertise, programming, and education services for UNIX/Linux, Solaris, Apple Mac, or Microsoft applications, visit Progent's Applications Experts Services.

Call Center Outsourcing Options
Progent offers a variety of programs for Help Desk Call Center assistance : UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Help Desk Consulting and Staffing Services.

Progent is a Microsoft Gold Certified Partner plus an authorized Cisco Partner and Progent's Help Desk team of seasoned UNIX, Linux, Sun Solaris, Apple Mac OS X, Cisco and Microsoft professionals are available to give your clients fast contact with a large technical support team with years of experience delivering phone help and online troubleshooting for small and midsize business information systems. Progent's concentration is on giving the Help Desk a respected reputation as a major contributor to business productivity, and Progent's aim is to fix rather than just document problems. To find out more information on Progent's Help Desk Call Center support, refer to Progent's Help Desk Support.

Progent's Remote Technical Support Technologies
Progent has developed a set of customized tools, evolved over years of use, focused on allowing the highest quality of efficiency for delivering remote engineering support and repair for small and medium-size company IT networks. Progent offers safe Virtual Private Network support for VPN gateways from multiple leading sources including Microsoft, Cisco, Sonicwall and Watchguard. Secure VPN remote connectivity allows the engineers of Progent's Technical Response Center to link to your environment without compromising corporate security.

Progent's sophisticated customer support reporting application includes extensive documentation for all support provided to Progent's customers. Each active Progent team consultant has access to the history of support provided to every customer by any team member. This archive of trouble tickets and resolutions is organized as a readily searchable internal knowledge base that allows Progent's online technical engineers to communicate their knowledge with the whole team to ensure that the efficiency of Progent's support grows daily. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional extensive technical support databases as well as to vendors' in-house engineering staff that allow Progent's online service experts to find the optimal resolutions promptly.