Maryland UNIX, Linux, Solaris, OS X Consulting Experts

If your business information network is in the state of Maryland you can have fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified expert to fix the toughest problems that threaten your computer network. Progent offers the services of one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and Cisco CCIE consulting experts available by phone of any independent support firm in the U.S. The cost is competitive, charges are per minute, engagement is fast, and support is world class.

If your Maryland organization is located far from larger metropolitan neighborhoods including Baltimore, Columbia, Silver Spring, or Dundalk, help from UNIX or Cisco CCIE experts could be limited when there's a network crash. This can result in a loss of productivity for your business, angry clients, idle employees, and distracted executives. By calling Progent, you have access to a qualified engineer who can provide assistance whenever you need it to keep your network on line.

Because Progent bills for phone service per minute, your business owes exclusively for services provided. Progent requires no service activation charge. Many remote service firms apply substantial minimum payments or charge for each fifteen minutes or more. Progent's fine granularity and straightforward pricing model save you from unexpectedly large bills for fast repairs.

If your Maryland company requires remote assistance for UNIX, Linux, Sun Solaris, Mac OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or go to Contact Progent.

What Makes Progent's Remote Support Services Special?
Progent's seasoned staff of online support engineers has a broad range of world-class computer knowledge. This allows Progent's remote technical support specialists to resolve the most challenging technical problems more quickly than is possible with typical independent support organizations or with the in-house IT staff usually found in smaller companies. Progent has developed the tools and experience to repair problems economically in a wide variety of computer configurations that incorporate combinations of UNIX, Linux, Solaris, Mac, Microsoft, and Cisco products. (See Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CISCO CCIE consultants have qualified for advanced certifications such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Apple Certified Support Professional, and Technical Coordinator (ACTC). Progent's online support experts also hold a variety of key Cisco certifications such as Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), Network Associate (CCNA), Security Professional (CCSP), Voice Professional, and Design Associate.

In order to help companies who maintain environments based on a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft technology, Progent's remote support group can provide the expertise of engineers have earned prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers online support from engineers who have qualified for major security credentials such as Certified Information Security Manager consultants, CISSP specialists, and Information System Security Architecture Professional (ISSAP) engineers. The range of Progent's technical knowledge coupled with Progent's cooperative approach to repairing network problems allows service escalation, if needed, to experts with sufficient background to deal with particularly tough jobs. This speeds up remediation of serious network problems, prevents system downtime, and reduces maintenance bills.

For companies in the state of Maryland, Progent enables immediate remote access to UNIX/Linux, Solaris, Apple Mac OS X engineer for urgent expertise to repair technical problems that are impacting your business and are outside the scope of your local IT service group. Progent's UNIX/Linux, Sun Solaris, Apple Mac, and CCIE-qualified support professionals can analyze your system with state-of-the-art remote troubleshooting utilities that allow them to deliver rapid and efficient evaluation and repair of serious network issues.

Troubleshooting Services Progent's Phone-based Support Experts Can Provide Your Maryland Business
Progent's network engineers are qualified to deliver expert help for a comprehensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows solutions such as:

Remote Support Services for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Apple Mac online computer service team can assist Maryland small businesses to maintain a comprehensive set of information products and technologies such as network architecture, messaging support, security consulting for networks and business operations, Windows integration with UNIX, Linux, Solaris, or Apple Mac OS X platforms, virtual server products for server economization and streamlined administration, and transitioning from outdated applications to current solutions based on newer versions of UNIX, Linux, Solaris, Apple Mac OS X, or Windows.

Progent's service experts can provide online technical help for computers powered by major versions of the UNIX OS such as: Apple Mac OS X, Solaris, IBM AIX, HP-UX, BSD, SCO UNIX and SGI/Irix or mainstream Linux products including RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Architecture and Security Technology
Progent leads the IT consulting arena for providing fast and economical access to Cisco Certified Internetwork Experts (CCIEs). CCIEs are sought-after network consultants who are awarded this advanced certification only after thorough examinations given by Cisco. Usually Cisco CCIEs work for large corporations or national Internet service providers (ISPs), and consequently their services are not readily accessible to small and midsize businesses.

Progent is among the few IT technology support providers that makes sure that CCIEs stay accessible to assist small and medium sized organizations. In addition, Progent offers convenient communication with a Cisco CCIE via telephone so your company can get immediate help for complex network issues that are impacting your productivity but are outside the experience of your ordinary network maintenance providers. Progent's CCIE support experts can connect to your network using sophisticated remote support tools in order to execute rapid and economical analysis and repair of serious system problems. For more information about Progent's expertise in Cisco infrastructure, see Cisco Technology Consulting Expertise.

Gold Certified Partner for Phone-based Consulting for Windows
Progent's Microsoft-certified remote service professionals can provide computer system problem solving and consulting support for the complete line of Microsoft server technologies. Progent is a Microsoft Gold Certified Partner and can offer your company the assistance of support engineers who can help your company with a broad variety of platform expertise such as Windows Server 2012 R2 planning and deployment, Windows Server 2008 maintenance, MS Exchange Server 2016 migration, Microsoft Exchange Server 2013 configuration, Exchange 2010 maintenance, SharePoint Server development, Lync Server 2010 implementation and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway management and ISA Server 2006 migration, SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) system monitoring, Project Server planning, SBS Server 2011 consulting, and Windows Essentials cloud integration.

Qualified System Security Consultants
Progent offers you contact with qualified CISM and ISSAP security consultants who offer a range of system protection solutions to improve the resistance of your UNIX/Linux, Solaris, or Apple Mac network against internal or external threats or assist you to revive quickly from an attack. Security solutions available from Progent include: comprehensive security analysis utilizing technologies such as GFI LANguard Network Security Scanner, NMAP Port Scanner, and software from Metasploit and Netcat; quick recovery from malicious attacks; configuring firewalls; establishing secure architectures for off-site and mobile access; protecting your messaging system from spam and directory harvest attacks; and offering round-the-clock proactive monitoring. To find out more concerning Progent's security expertise for small and medium-size companies, visit Progent's Engineering Services for System Security.

Applications Support: Training, Development, Problem Solving
Progent's Mac technology experts can support the creative aspect of Macintosh environments by offering help services and education in imaging, sound, and motion video. Progent's consultants offer help in a range of Mac programs such as Adobe Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video production facility.

Progent's Application Experts Group can supply professional consulting support and training in specific application areas including Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also can provide consulting, custom programming, and education for Microsoft business applications such as Microsoft CRM, MS Project, Microsoft Word, and MS Excel. To find out more concerning Progent's expertise, custom programming, and education services for UNIX/Linux, Sun Solaris, Mac OS X, or Microsoft applications, see Progent's Applications Experts Team.

Help Desk Support and Outsourcing Alternatives
Progent offers three service offerings for Call Center assistance that include UNIX, Linux, Solaris, Apple Mac OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Call Center Outsourcing Services are designed primarily for businesses who need the immediate availability of a professional Call Center but who have relatively small budgets and IT management bandwidth. Progent’s Virtual Help Desk is a seamless extension of your existing Call Center resources. Progent can act as a main Help Desk for your business, represent an escalation alternative for the most challenging network problems, or be ready in overflow instances when your other resources are swamped. Progent's Call Center Consulting Services can aid you in building an effective new Call Center or improving your current one, selecting or customizing Help Desk software products to address the special needs of your business, or adding temporary personnel to work remotely in conjunction with your in-house Call Center group to deal with high-demand events such as software migrations.

Progent is a Microsoft Gold Certified Partner as well as a certified Cisco Partner and Progent's Help Desk Call Center staff of seasoned UNIX, Linux, Sun Solaris, Apple Mac, Cisco and Microsoft experts are ready to offer your clients convenient contact with a reliable technical support resource with years of experience in telephone-based support and remote access repair service for small and medium-size business networks. Progent's focus is on earning the Call Center a positive image as a significant contributor to company productivity, and Progent's mission is to resolve and not simply document problems. For more concerning Progent's Help Desk support and outsourcing, refer to Progent's Help Desk Support.

Progent's Remote Technical Support Technologies
Progent's sophisticated customer support reporting software includes thorough documentation for all support delivered to Progent's clients. Each active Progent staff engineer has access to the history of services delivered to each customer by any team engineer. This archive of problems and solutions is organized as a conveniently retrievable internal database that enables Progent's online technical experts to communicate their experiences company-wide to make sure that the effectiveness of Progent's support grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft permit access to other vast technical support knowledge bases and to manufacturers' in-house technical staff that enable Progent's remote service specialists to come up with the best solutions quickly.