Maryland Linux/UNIX Consultants

If your business IT network is in the state of Maryland you can depend on quick phone-based help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE consultant to resolve complex problems involving your IT network. Progent offers the services of one of the largest teams of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts accessible remotely of any nationwide service organization in the country. Rates are reasonable, billing is per minute, engagement is fast, and service is world class.

In case your Maryland business is situated some distance from larger urban neighborhoods like Baltimore, Columbia, Silver Spring, or Dundalk, contact with UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers may be problematic when you have a crisis. This can cause lost income for your business, angry clients, unproductive employees, and distracted executives. By utilizing Progent's remote support, you can get in touch with a certified consultant who can provide expertise when you have to have it to get your network operating.

Since Progent charges for remote support on a per-minute basis, your business owes only for support delivered. Progent asks for no startup fee. Many online support firms demand substantial minimum time requirements or charge for every quarter hour or longer. Progent's fine granularity and simple pricing model save you from large tabs for fast solutions.

If your Maryland company needs technical assistance for UNIX, Linux, Solaris, Apple macOS and OS X or Cisco technology, visit Progent's online help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Remote Support Services Unique?
Progent's experienced staff of remote support engineers possesses a broad range of world-class computer skills. This allows Progent's remote technical support experts to deal successfully with the most challenging technical problems more quickly than is feasible with ordinary third-party service organizations or with the in-house support resources commonly found in small or mid-size businesses. Progent has developed the tools and experience to repair technical issues efficiently in many different network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft Windows, and Cisco technologies. (Refer to Progent's client testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple macOS and OS X, and CCIE engineers have been awarded advanced credentials such as Sun Solaris SCNA, Red Hat RHCE, Red Hat Certified Technician (RHCT), Apple Certified System Administrator, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's online support experts also have a number of high-level Cisco credentials which include Cisco Certified Internet Expert in Routing and Switching and Voice, plus Cisco Certified Network Professional (CCNP), Network Associate, Security Professional (CCSP), Voice Professional, and Design Associate.

In order to assist businesses who run environments incorporating a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote support team makes available the assistance of consultants who hold prestigious Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Solution Developer (MCSD). For delivering high-level security consulting, Progent offers remote contact with engineers who have been awarded a variety of security certifications including CISM consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional (ISSAP) consultants. The range of Progent's expertise combined with Progent's team-oriented approach to fixing network difficulties streamlines service escalation, if needed, to specialists with sufficient competence to resolve unusually intractable support calls. This accelerates resolutions of emergency problems, avoids network downtime, and reduces maintenance invoices.

For companies in the state of Maryland, Progent offers virtually instant online communication with a UNIX, Linux, Sun Solaris, macOS or OS X specialist for urgent help to troubleshoot information system issues that are threatening business productivity and are beyond the skill set of your in-house IT service organization. Progent's UNIX, Linux, Sun Solaris, Apple macOS and OS X, and Cisco CCIE-qualified network experts can analyze your network by means of the latest remote support tools that allow them to perform quick and affordable evaluation and remediation of critical IT issues.

Troubleshooting Services Progent's Online Support Specialists Can Provide Your Maryland Business
Progent's network consultants are qualified to provide expert help for a comprehensive set of UNIX, Apple Mac, Cisco, and Windows products and technologies such as:

Online Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Environments
Progent's UNIX, Linux, Solaris, and Apple macOS and OS X remote computer support staff can assist Maryland small businesses to maintain a comprehensive assortment of computer products and technologies including network infrastructure, email solutions, security consulting for networks and business processes, Windows integration with UNIX/Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server technologies for processor consolidation and streamlined administration, and moving from legacy systems to contemporary environments powered by updated versions of UNIX, Linux, Sun Solaris, macOS and OS X, or Microsoft Windows.

Progent's support professionals can provide online troubleshooting for computers based on popular variants of UNIX such as: macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or mainstream Linux packages including RedHat Linux, SUSE, Debian-GNU and Slackware.

Cisco Network Infrastructure and Security Solutions
Progent is unmatched in the network support arena for providing immediate and economical access to Cisco CCIEs. Cisco-certified CCIEs are high-level networking consultants who earn this advanced certification only after intense examinations administered by Cisco. Most Cisco CCIEs are employed by big enterprises or national Internet service providers, and consequently their help is not readily accessible to small and medium-size businesses.

CCIE certified engineers from Progent can help your business to architect, implement, and support an integrated business network that can simplify business processes, reduce expenses, and accelerate time to profitability. By providing Cisco integrated services routers experience with Cisco Catalyst switches support and Cisco wireless technology configuration assistance, Progent can greatly improve the strategic value of your integrated network in Maryland. For additional information concerning Progent's services for Cisco infrastructure, visit Cisco Network Professional Expertise.

Microsoft Certified Partner for Phone-based Technical Support for Windows
Progent's Microsoft-qualified online support professionals can deliver computer problem solving and IT assistance for all Microsoft server platforms. Progent is a Microsoft Certified Partner and can provide your organization the expertise of consulting engineers who can help you with a wide range of platform expertise such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 migration, Microsoft Exchange 2013 consulting, Exchange 2010 management, SharePoint Server application development, Lync 2010 implementation and Microsoft Office Communications Server troubleshooting, Forefront Threat Management Gateway 2010 administration and ISA Server 2006 migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 consulting, System Center 2016 Operations Manager (SCOM 2016) hybrid cloud monitoring, System Center 2012 Operations Manager network monitoring, Project Server training, SBS Server 2011 support, and Windows Essentials cloud integration.

Certified System Security Engineers
Progent provides you the services of qualified CISA, CISM, and ISSAP security professionals who offer a range of security services to bolster the immunity of your UNIX/Linux, Sun Solaris, or macOS and OS X network against attacks or assist your business to revive quickly from a breach. Security solutions provided Progent include: extensive security evaluation utilizing platforms such as GFI LANguard NSS, NMAP Port Scanner, and utilities from Metasploit and Netcat; efficient recovery from virus and worm assaults; setting up firewalls; designing safe techniques for off-site and mobile connectivity; protecting your messaging system against viruses, spam and DHA attacks; and setting up round-the-clock proactive monitoring. To learn additional information about Progent's security services for small and midsize businesses, refer to Progent's Professional Support for Network Security.

Applications Services: Online Classes, Custom Programming, Problem Solving
Progent's Apple Mac technology experts can promote the creative aspect of Macintosh computing by offering help services and training in graphics, audio, and video. Progent's consultants offer expertise in a range of Mac programs such as Photoshop, Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group can supply in-depth engineering expertise and education in specific application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for Microsoft business applications such as CRM, Microsoft Project, MS Office Word, and MS Excel. To learn additional information concerning Progent's consulting, custom development, and education services for UNIX, Linux, Solaris, macOS and OS X, or Microsoft applications, see Progent's Applications Experts Team.

Call Center Outsourcing Alternatives
Progent offers a selection of service offerings for Help Desk Call Center assistance that include UNIX/Linux, Solaris, macOS and OS X, Cisco and Microsoft Help Desk Call Center Outsourcing Services, Virtual Helpdesk Services, and Helpdesk Process Consulting and Staffing.

Progent is a Microsoft-Certified Partner and has a skilled roster of Cisco-certified networking experts. Progent's Help Desk team of experienced UNIX/Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft experts can offer your customers fast access to a large technical support resource with extensive background delivering phone support and online troubleshooting for small and medium-size business networks. Progent's focus is on giving the Help Desk Call Center a positive reputation as a major driver of company success, and Progent's target is to fix rather than merely report problems. To learn more information about Progent's Call Center service and outsourcing, visit Progent's Call Center Support.

Progent's Remote Service Tools
Progent's advanced service reporting system keeps extensive documentation of all service delivered to Progent's customers. Each active Progent staff consultant has the benefit of the history of support provided to every customer by any staff member. This database of trouble tickets and resolutions is organized as an easily retrievable proprietary database that permits Progent's remote support engineers to communicate their knowledge with the whole team to ensure that the quality of Progent's support grows over time. Progent's certifications with major industry leaders such as Cisco and Microsoft make available additional vast support knowledge bases as well as to manufacturers' internal engineering personnel that allow Progent's online consulting experts to find the optimal solutions quickly.