If your business network is in the state of Maryland you now have fast remote help from a UNIX, Linux, Solaris, Apple Mac OS X or Cisco CCIE expert to fix urgent issues involving your IT network. Progent offers the services of one of the largest teams of UNIX and CCIE-certified support professionals accessible by phone of any independent service organization in the country. Rates are reasonable, billing is by the minute, engagement is quick, and support is unbeatable.

If your Maryland organization is located some distance from major urban areas like Baltimore, Columbia, Silver Spring, or Dundalk, the availability of UNIX, Linux, Sun Solaris, or Mac OS X or Cisco CCIE engineers could be problematic when you have an emergency. This can result in a drop in productivity for your business, upset customers, idle employees, and distracted management. By calling Progent, you can get in touch with a certified professional who can deliver help whenever you require it to keep your network operating.

Because Progent bills for telephone-based service per minute, your company owes only for services received. Progent imposes no startup charge. Many remote service companies demand substantial minimum payments or bill for every fifteen minutes or more. Progent's one-minute granularity and straightforward pricing model save you from big invoices for quick fixes.

If your Maryland business needs remote help for UNIX, Linux, Solaris, Mac OS X or Cisco technology, go to Progent's phone-based support, phone 866-776-4368, or go to Contact Progent.

What Makes Progent's Online Technical Support Services Unique?
Progent's seasoned team of remote support professionals offers a broad array of world-class computer knowledge. This allows Progent's remote technical support specialists to resolve the most challenging network trouble more quickly than is feasible with ordinary third-party support firms or with the internal support staff usually found in small or mid-size companies. Progent has refined the technology and skills to fix problems efficiently in many different network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco products. (Check out Progent's client testimonials.)

Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE support experts have been awarded major certifications including Sun Solaris SCNA, Red Hat RHCE, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's remote support team members also have a number of key Cisco credentials including Cisco CCIE in Routing/Switching and Security, plus Cisco Certified Network Professional, Network Associate (CCNA), CCSP, CCVP, and Design Associate.

In order to help businesses who run environments powered by a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's online support team offers the expertise of support specialists have earned important Microsoft credentials such as Microsoft Certified Systems Engineer, Desktop Support Technician, and Application Developer (MCAD). To provide advanced security consulting, Progent offers remote support from engineers who have been awarded recognized security certifications including CISM consultants, Certified Information Systems Security Professional (CISSP) experts, and Information System Security Architecture Professional consultants. The range of Progent's expertise coupled with Progent's cooperative approach to fixing network difficulties allows trouble ticket escalation, if appropriate, to experts with sufficient competence to resolve particularly tough support calls. This speeds up remediation of urgent problems, avoids network downtime, and minimizes technical support invoices.

For businesses throughout Maryland, Progent enables virtually instant online communication with UNIX, Linux, Solaris, Mac engineer for critical support to troubleshoot computer issues that are damaging business productivity and are beyond the experience of your on-hand IT service group. Progent's UNIX/Linux, Solaris, Apple Mac, and CCIE-certified engineers can interface with your system with the latest remote troubleshooting utilities that allow them to provide fast and efficient evaluation and resolution of critical network issues.

Troubleshooting Services Progent's Phone-based Consulting Specialists Can Provide Your Maryland Business
Progent network consultants are qualified to provide advanced assistance for an extensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft technologies including:

Online Expertise for UNIX, Linux, Solaris, and Mac OS X Systems
Progent's UNIX, Linux, Sun Solaris, and Apple Mac OS X phone-based technical support staff can help Maryland small businesses to maintain a broad array of IT products and technologies that include system architecture, email solutions, security consulting for computer systems and business operations, Microsoft Windows coexistence with UNIX/Linux, Sun Solaris, or Apple Mac OS X platforms, virtual server products for processor economization and streamlined management, and migration from out-of-date systems to current solutions powered by newer versions of UNIX, Linux, Solaris, Mac OS X, or Microsoft Windows.

Progent's support experts can provide online troubleshooting for systems based on leading variants of UNIX including: Mac OS X, Sun Solaris, IBM AIX OS, HP-UX, Berkeley UNIX (BSD), SCO UNIX and Silicon Graphics IRIX (SGI/IRIX) or familiar Linux packages including RedHat, SUSE Linux, Debian GNU/Linux and Slackware.

Cisco Network Architecture and Security Solutions
Progent leads the computer support arena for offering immediate and affordable communication with Cisco CCIEs. CCIEs are elite networking consultants who earn this advanced credential by passing strenuous testing given by Cisco. Most Cisco CCIEs are employed by big enterprises or national Internet service providers (ISPs), and as a result their help is not conveniently accessible to smaller companies.

Progent is one of the rare network support providers that makes sure that Cisco CCIEs stay available to help small and mid-size businesses. Also, Progent offers fast access to a CCIE via phone so your company can get timely help for critical network issues that are disrupting your business but are outside the experience of your ordinary network maintenance group. Progent's CCIE consultants can connect to your system by utilizing sophisticated remote support tools in order to perform quick and affordable analysis and repair of serious network anomalies. To find out more concerning Progent's expertise in Cisco network appliances, refer to Cisco Technology Engineering Support.

Gold Certified Partner for Online Technical Support for Windows
Progent's Microsoft-certified remote service experts offer computer problem solving and IT support for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can offer your company the assistance of consulting professionals who can help your company with a wide variety of platform practice areas including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 migration, Windows Server 2008 R2 maintenance, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 consulting, Exchange Server 2010 monitoring and support, SharePoint 2013 development, Lync integration and Microsoft Office Communications Server upgrade, Forefront Threat Management Gateway 2010 management and ISA Server 2006 migration, SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring, Microsoft System Center 2012 Operations Manager network monitoring, Project Server training, SBS Server 2011 support, and Windows Essentials cloud integration.

Certified Security Professionals
Progent offers you access to certified CISM and ISSAP security professionals who can deliver a variety of system protection services to bolster the defenses of your UNIX/Linux, Solaris, or Mac OS X environment against assaults or help you to recuperate rapidly from an attack. Security services provided Progent include: comprehensive security evaluation utilizing platforms such as GFI LANguard, EEYE Vulnerability Scanner, and utilities from Metasploit and Nikto; rapid recovery from virus and worm attacks; configuring firewalls; planning safe architectures for remote and mobile connectivity; securing your email system from viruses, spam and directory harvest attacks; and setting up 24x7 network monitoring. To learn additional information about Progent's security services for small and medium-size companies, visit Progent's Engineering Services for System Security.

Applications Support: Online Classes, Customization, Integration
Progent's Mac technology consultants can support the creative facets of Macintosh environments by providing help services and education in imaging, sound, and motion video. Progent's support professionals offer help in a range of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with special jobs such as scanning or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Team can supply in-depth engineering expertise and training in special application areas including ERP, MRP, custom financial systems, and Customer Relationship Management. Progent also offers expertise, programming, and education for familiar Microsoft applications such as Microsoft CRM, MS Project, MS Word, and MS Office Excel. To read more about Progent's expertise, customization, and education offerings for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, refer to Progent's Applications Experts Team.

Call Center Outsourcing Alternatives
Progent offers a selection of service offerings for Help Desk Call Center assistance that include UNIX/Linux, Sun Solaris, Mac OS X, Cisco and Microsoft Help Desk Outsourcing Support Services, Virtual Helpdesk Services, and Call Center Process Consulting and Staffing Services.

Progent is a Microsoft Gold Partner as well as a certified Cisco Partner and Progent's Call Center team of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft experts are available to provide your customers fast communication with a reliable support resource with years of experience in telephone-based support and remote access troubleshooting for small and midsize business networks. Progent's focus is on giving the Help Desk a positive recognition as a key contributor to business productivity, and Progent's target is to resolve rather than simply report problems. To read additional information on Progent's Help Desk support and outsourcing services, visit Progent's Help Desk Call Center Services.

Progent's Online Support Technologies
Progent's advanced customer support database system includes extensive documentation of all support delivered to Progent's clients. Every authorized Progent team engineer has access to the specifics of services delivered to each customer by any team member. This database of trouble tickets and fixes is structured as a conveniently searchable proprietary knowledge base that permits Progent's remote technical engineers to communicate their knowledge with the whole team to ensure that the value of Progent's technical support grows daily. Progent's partnerships with major vendors such as Cisco and Microsoft make available other extensive technical support databases as well as to vendors' internal engineering staff that enable Progent's remote consulting specialists to find the best solutions quickly.

Get in Touch with a UNIX, Linux, Sun Solaris, Apple Mac or Cisco Network Assistance Expert Now
To see how you can get in touch with a UNIX, Linux, Solaris, Mac OS X engineer or a Certified CCIE for emergency remote engineering assistance in Maryland, phone 1-800-993-9400 or visit Urgent Online Computer Help.

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