If your business network is in the state of Maryland you can depend on fast phone-based access to a UNIX, Linux, Solaris, Apple Mac OS X or CCIE-certified consultant to assist with critical problems affecting your computer network. Progent maintains one of the largest groups of UNIX, Linux, Sun Solaris, Mac OS X and CCIE-certified consulting experts available remotely of any nationwide service organization in the U.S. The cost is reasonable, billing is per minute, sign-up is immediate, and support is unbeatable.

If your Maryland business is situated some distance from major metropolitan areas including Baltimore, Columbia, Silver Spring, or Dundalk, support from UNIX, Linux, Solaris, or Apple Mac OS X or CCIE-certified engineers could be problematic when you have a network crash. This can result in a drop in income for your company, angry customers, idle employees, and distracted management. By utilizing Progent's remote support, you can get in touch with a qualified engineer ready to deliver help whenever you have to have it to keep your network operating.

Because Progent charges for online help per minute, your company owes exclusively for technical help provided. Progent requires no service activation surcharge. Many online consulting organizations apply significant minimum payments or charge for every fifteen minutes or more. Progent's small granularity and simple pricing mechanism save you from large bills for quick repairs.

If your Maryland business requires remote support for UNIX/Linux, Solaris, Apple Mac or Cisco technology, go to Progent's remote help, call 866-776-4368, or go to Contact Progent.

Why is Progent's Online Support Services Unique?
Progent's experienced team of online support professionals offers a broad array of world-class information technology knowledge. This allows Progent's online service experts to resolve the most challenging network trouble more quickly than is possible with typical independent support firms or with the in-house support staff commonly available to smaller businesses. Progent has refined the tools and skills to fix technical issues efficiently in a wide variety of network configurations that incorporate combinations of UNIX/Linux, Sun Solaris, Mac, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX, Linux, Sun Solaris, Mac, and CCIE service specialists have earned advanced credentials such as Sun SCNA and SCSA for Solaris, Red Hat Certified Engineer (RHCE), Red Hat Certified Technician, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also have a number of key Cisco certifications including Cisco Certified Internet Expert (CCIE) in Routing and Switching and Voice, plus Cisco Certified Network Professional, Network Associate, Security Professional (CCSP), CCVP, and Design Professional.

To assist companies who maintain networks incorporating a combination of UNIX/Linux and Microsoft Windows operating systems, Progent's online support group makes available the assistance of consultants with prestigious Microsoft credentials including Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Solution Developer (MCSD). To provide company-wide security expertise, Progent provides phone-based contact with professionals who have qualified for recognized security certifications including Certified Information Security Manager consultants, CISSP specialists, and Information System Security Architecture Professional engineers. The range of Progent's expertise coupled with Progent's team-oriented approach to fixing technical difficulties streamlines trouble ticket escalation, if appropriate, to specialists with sufficient background to deal with unusually intractable jobs. This accelerates remediation of serious problems, avoids system disruption, and reduces technical support invoices.

For businesses anywhere in Maryland, Progent allows virtually instant remote contact with UNIX/Linux, Sun Solaris, Apple Mac engineer for critical help to repair information system issues that are threatening productivity and are beyond the skill set of your on-hand IT maintenance resources. Progent's UNIX, Linux, Sun Solaris, Mac OS X, and CCIE-certified network experts can connect to your system using state-of-the-art remote support utilities that allow them to provide fast and economical diagnosis and remediation of serious network issues.

Services Progent's Online Consulting Experts Can Provide Your Maryland Company
Progent service specialists are qualified to offer expert assistance for a comprehensive set of UNIX/Linux, Apple Mac, Cisco, and Microsoft Windows solutions including:

Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Apple Mac Systems
Progent's UNIX/Linux, Solaris, and Apple Mac remote computer service team can help Maryland small businesses to maintain a large array of information products and technologies including system architecture, messaging solutions, security consulting for computer systems and company operations, Windows integration with UNIX, Linux, Sun Solaris, or Apple Mac systems, virtual server technologies for processor consolidation and streamlined management, and transitioning from older applications to contemporary environments based on updated versions of UNIX, Linux, Solaris, Mac OS X, or MS Windows.

Progent's support professionals can provide remote troubleshooting for systems powered by leading variants of the UNIX platform including: Mac OS X, Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), Berkeley UNIX (BSD), SCO and SGI/Irix or mainstream Linux products including RedHat Linux, SUSE Linux, Debian GNU/Linux and Slackware Linux.

Cisco Network Infrastructure and Security Products
Progent is unmatched in the IT consulting arena for offering fast and affordable access to Cisco CCIEs. Cisco-certified CCIEs are elite network consultants who qualify for this rare certification by completing intense examinations given by Cisco. Most Cisco CCIEs are hired by large corporations or national Internet service providers (ISPs), and consequently their skills are not easily available to the general public.

CCIE and CCNP authorized consultants from Progent can help your company to plan, configure, and maintain an integrated network infrastructure that can simplify operations, cut costs, and speed time to profitability. By combining Cisco integrated services routers experience with Catalyst switches consulting services and Cisco Aironet wireless technology configuration help, Progent can significantly improve the business value of your information network in Maryland. To see additional information on Progent's expertise in Cisco network appliances, refer to Cisco Network Consulting Support.

Gold Partner for Phone-based Technical Support for Microsoft Windows
Progent's Microsoft-certified online service professionals can deliver computer system troubleshooting and IT help for the complete line of Microsoft server platforms. Progent is a Microsoft Gold Certified Partner and can provide your business the expertise of consulting professionals who can assist your company with a wide variety of platform expertise including Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 R2 maintenance, MS Exchange 2016 Server planning and deployment, Microsoft Exchange Server 2013 consulting, Microsoft Exchange Server 2010 maintenance, SharePoint Server 2013 development, Microsoft Lync integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront TMG management and ISA Server migration, Microsoft SQL Server 2016 migration and programming and SQL Server 2014 support, System Center 2016 Operations Manager hybrid cloud infrastructure monitoring and analytics, Microsoft System Center 2012 Operations Manager (SCOM 2012) monitoring and reporting, Project Server training, Small Business Server support, and Windows Essentials cloud integration.

Certified Security Experts
Progent offers you the services of certified CISA, CISM, and ISSAP security consultants who offer a variety of security services that can improve the resistance of your UNIX/Linux, Solaris, or Mac OS X environment against internal or external threats or help you to recuperate quickly from an attack. Security solutions provided Progent include: comprehensive security analysis utilizing utilities such as GFI LANguard, AMAP Application Scanner, and products from Metasploit and Nikto; fast recuperation from malicious assaults; integrating firewalls; planning safe architectures for off-site and mobile connectivity; protecting your messaging infrastructure from viruses, spam and directory harvest attacks; and offering round-the-clock proactive monitoring. For more concerning Progent's security expertise for small and medium-size businesses, go to Progent's Engineering Expertise for System Security.

Applications Services: Webinar Training, Customization, Troubleshooting
Progent's Apple Mac technology experts can support the creative facets of Macintosh computing by offering help services and training in imaging, audio, and motion video. Progent's support professionals can provide help in a range of Apple Mac programs including Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and Adobe After Effects. Progent can also assist you with specific projects such as capturing or digitizing audio or video or configuring an audio/video post-production facility.

Progent's Application Experts Group can supply professional consulting expertise and education in special application areas such as Enterprise Requirements Planning, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for Microsoft business applications such as CRM, MS Project, Microsoft Word, and Microsoft Excel. To learn more about Progent's expertise, programming, and education services for UNIX, Linux, Sun Solaris, Apple Mac OS X, or Microsoft applications, visit Progent's Business Application Experts Services.

Help Desk Call Center Support Options
Progent provides three service offerings for Help Desk assistance that include UNIX, Linux, Solaris, Apple Mac, Cisco and Microsoft Help Desk Call Center Outsourcing Support Services, Virtual Help Desk Support Services, and Helpdesk Operations Consulting and Staffing Services.

Progent's Help Desk Call Center Outsourcing Services are intended mainly for companies who need the timely accessibility of an effective Help Desk but who have relatively small budgets and IT management resources. Progent’s Virtual Help Desk is a transparent extension of your current Helpdesk team. Progent can act as a main Help Desk for your business, represent an escalation alternative for tough network problems, or be ready in those situations when your other service providers are swamped. Progent's Help Desk Consulting Services can aid you in building an effective new Help Desk or improving your current one, selecting or customizing Help Desk application software to meet the particular needs of your company, or adding temporary staff to work online in conjunction with your in-house Call Center group to deal with demanding events such as software migrations.

Progent is a Microsoft-Certified Partner and has a skilled team of Cisco-certified networking experts. Progent's Call Center staff of experienced UNIX/Linux, Solaris, Apple Mac, Cisco and Microsoft professionals are available to give your customers fast communication with a large support team with years of experience delivering telephone-based help and remote access troubleshooting for small and medium-size business information systems. Progent's focus is on earning the Help Desk a positive image as a solid contributor to business performance, and Progent's charter is to resolve rather than merely record problems. To learn more information concerning Progent's Help Desk outsourcing, go to Progent's Call Center Support.

Progent's Remote Support Tools
Progent has deployed a collection of optimized technologies, evolved during years of use, dedicated to enabling the highest standard of efficiency for delivering online engineering help and troubleshooting for small and midsize company information networks. Progent offers safe Virtual Private Network support for gateways from a variety of popular vendors such as Microsoft, Cisco, Sonicwall and Watchguard. Protected VPN remote access enables the engineers of Progent's Technical Response Center to link to your network remotely without compromising system security.

Progent's sophisticated customer support reporting system stores comprehensive records of all service delivered to Progent's customers. Each active Progent staff engineer has access to the history of services rendered to every client by any team member. This database of issues and solutions is organized as a conveniently searchable proprietary knowledge base that enables Progent's online support engineers to communicate their knowledge with the whole team to ensure that the value of Progent's support services grows daily. Progent's partnerships with key vendors such as Cisco and Microsoft permit access to additional vast technical support knowledge bases as well as to vendors' internal technical personnel that enable Progent's remote consulting experts to arrive at the optimal solutions quickly.

Contact a UNIX/Linux or Cisco Network Support Specialist Immediately
To see how to contact a UNIX, Linux, Solaris, Mac OS X engineer or a Cisco CCIE for emergency online professional support in Maryland, call 1-800-993-9400 or visit Urgent Remote Computer Help.

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