If your business IT network is in the state of Maryland you can now get quick phone-based contact with a UNIX or CCIE-certified support specialist to help with complex problems involving your network. Progent retains among the largest groups of UNIX, Linux, Solaris, Apple Mac OS X and Cisco CCIE support professionals available by phone of any independent support organization in the United States. Rates are competitive, billing is by the minute, sign-up is immediate, and service is world class.

In case your Maryland small business is situated far from larger metropolitan areas including Baltimore, Columbia, Silver Spring, or Dundalk, support from UNIX, Linux, Sun Solaris, or Mac OS X or CCIE-certified engineers could be limited during a crisis. This can result in a drop in income for your company, upset customers, idle employees, and defocused management. By calling Progent, you can get in touch with a qualified consultant who can deliver expertise when you need it to get your information system on line.

Since Progent charges for phone support on a per-minute basis, your business pays exclusively for technical help received. Progent requires no service activation surcharge. Many remote consulting companies demand substantial minimum payments or bill for every quarter hour or more. Progent's by-the-minute granularity and simple pricing policy avoid unexpectedly large tabs for quick fixes.

If your Maryland business needs online assistance for UNIX/Linux, Solaris, macOS and OS X or Cisco technology, go to Progent's phone-based help, call 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Services Unique?
Progent's seasoned team of online consulting professionals has a wide range of world-class information technology knowledge. This allows Progent's remote service specialists to resolve the most complex technical problems more quickly than is possible with ordinary third-party support organizations or with the internal IT resources usually found in small or mid-size companies. Progent has developed the technology and skills to fix problems economically in a wide variety of network environments that incorporate mixtures of UNIX, Linux, Solaris, macOS and OS X, Microsoft, and Cisco products. (Refer to Progent's customer testimonials.)

Progent's UNIX/Linux, Solaris, macOS and OS X, and CISCO CCIE support experts have qualified for major certifications such as Sun Solaris SCNA, Red Hat Certified Engineer (RHCE), Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Technical Coordinator (ACTC). Progent's remote support experts also hold a variety of key Cisco certifications such as Cisco CCIE in Routing/Switching and Security, plus Cisco Certified CCNP, Network Associate, Security Professional, Voice Professional (CCVP), and Design Professional.

To help businesses that maintain environments based on a mix of UNIX/Linux, Apple macOS and OS X, and Microsoft Windows technology, Progent's remote service group offers the help of support specialists have earned important Microsoft certifications such as Microsoft Certified Systems Engineer, Desktop Support Technician (MCDST), and Application Developer (MCAD). For delivering high-level security expertise, Progent provides remote support from engineers who have earned a variety of security certifications such as Certified Information Security Manager (CISM) Engineers, Certified Information Systems Security Professional specialists, and ISSAP engineers. The range of Progent's technical knowledge coupled with Progent's group approach to fixing network difficulties streamlines service escalation, if needed, to specialists with sufficient background to resolve particularly intractable support calls. This accelerates remediation of urgent problems, avoids network disruption, and reduces technical support bills.

For organizations throughout Maryland, Progent allows fast online communication with a UNIX/Linux, Solaris, macOS or OS X consultant for emergency support to troubleshoot computer issues that are impacting productivity but are beyond the comfort zone of your in-house IT maintenance group. Progent's UNIX, Linux, Solaris, Apple macOS and OS X, and Cisco CCIE-certified network experts can connect to your computer environment via state-of-the-art remote troubleshooting tools in order to deliver rapid and economical evaluation and remediation of serious network problems.

Services Progent's Phone-based Support Experts Can Offer Your Maryland Business
Progent network consultants are qualified to offer expert assistance for an extensive array of UNIX/Linux, Apple Mac, Cisco, and Windows technologies including:

Remote Troubleshooting and Consulting for UNIX/Linux, Sun Solaris, and macOS and OS X Systems
Progent's UNIX/Linux, Solaris, and macOS and OS X phone-based computer service staff can help Maryland companies to maintain an extensive set of IT products and technologies that include system infrastructure, messaging support, security consulting for networks and company operations, Microsoft Windows coexistence with UNIX, Linux, Sun Solaris, or Apple macOS and OS X platforms, virtual server products for processor consolidation and centralized management, and migration from legacy applications to contemporary solutions powered by updated versions of UNIX/Linux, Solaris, Apple macOS and OS X, or MS Windows.

Progent's support professionals offer remote troubleshooting for computers powered by popular versions of the UNIX platform including: Apple macOS and OS X, Sun Solaris, IBM AIX, HP-UX (Hewlett Packard UNIX), BSD, SCO and SGI/Irix or familiar Linux packages including RedHat Linux, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support arena for offering immediate and affordable access to Cisco CCIEs. Cisco-certified CCIEs are sought-after networking consultants who qualify for this prestigious credential by passing thorough examinations supervised by Cisco. In most cases CCIEs are hired by large enterprises or national Internet service providers, and as a result their expertise is not easily available to the general public.

CCIE authorized experts from Progent can help your company to architect, configure, and maintain a converged information system that can streamline operations, cut costs, and accelerate the path to productivity. By providing Cisco integrated services routers expertise with Catalyst switches consulting services and Aironet wireless products integration assistance, Progent can dramatically increase the business value of your connectivity environment in Maryland. To learn more information concerning Progent's support for Cisco infrastructure, see Cisco Network Consulting Support.

Microsoft Certified Partner for Online Technical Support for MS Windows
Progent's Microsoft-qualified remote service professionals can provide computer system troubleshooting and consulting help for all Microsoft server products. Progent is a Microsoft Certified Partner and can offer your organization the assistance of consulting professionals who can assist your company with a broad range of technology practice areas such as Windows Server 2016 hybrid cloud integration, Windows Server 2012 R2 consulting, Windows Server 2008 support, Microsoft Exchange 2016 Server planning and deployment, Microsoft Exchange 2013 configuration, Microsoft Exchange Server 2010 management, SharePoint Server 2013 design, Lync Server implementation and Microsoft Communications Server troubleshooting, Microsoft Forefront Threat Management Gateway 2010 management and ISA Server maintenance, Microsoft SQL Server 2016 integration and development and Microsoft SQL Server 2014 consulting, System Center 2016 Operations Manager hybrid cloud monitoring, System Center 2012 Operations Manager network monitoring, Project Server planning, Small Business Server 2011 consulting, and Windows Essentials cloud integration.

Qualified Security Specialists
Progent offers you the services of certified CISA, CISM, and ISSAP security consultants who offer a variety of security services that can improve the defenses of your UNIX, Linux, Solaris, or Apple macOS and OS X environment against assaults or help your business to recover fast from an attack. Security solutions offered by Progent include: in depth security analysis utilizing utilities such as GFI LANguard NSS, AMAP Application Scanner, and utilities from Metasploit and Hydra; rapid recovery from virus and worm attacks; configuring firewalls; designing safe techniques for off-site and mobile connectivity; securing your messaging system from spam and DHA attacks; and implementing round-the-clock automated monitoring. To find out additional information concerning Progent's security support for small and medium-size businesses, see Progent's Professional Support for System Security.

Applications Services: Online Classes, Custom Programming, Troubleshooting
Progent's Mac technology consultants can promote the creative facets of Macintosh computing by offering help services and training in graphics, sound, and motion video. Progent's support professionals offer expertise in a variety of Apple Mac applications including Adobe Photoshop, Adobe Illustrator, InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Final Cut Pro, Apple Motion, and After Effects. Progent can also assist you with specific jobs such as capturing or digitizing audio or video or configuring an audio/video post-production studio.

Progent's Application Experts Group offers professional consulting expertise and training in special application fields such as ERP, Manufacturing Requirements Planning, custom financial systems, and Customer Relationship Management. Progent also offers expertise, custom development, and training for Microsoft applications including Microsoft CRM, MS Project, MS Word, and MS Office Excel. To learn more on Progent's consulting, customization, and training services for UNIX, Linux, Solaris, Apple macOS and OS X, or Microsoft applications, go to Progent's Business Application Experts Services.

Call Center Support Alternatives
Progent provides several service offerings for Call Center services : UNIX, Linux, Sun Solaris, macOS and OS X, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Help Desk Services, and Call Center Operations Consulting and Staffing.

Progent's Help Desk Outsourcing Services are designed primarily for businesses who need the immediate accessibility of a professional Help Desk but who have limited budgets and internal support bandwidth. Progent’s Virtual Help Desk is a transparent supplement to your current Help Desk team. Progent can operate as a main Call Center for your business, represent an escalation alternative for tough technical problems, or be ready in those instances when your ordinary service providers are swamped. Progent's Help Desk Call Center Consulting Services can assist you in building an effective new Help Desk or improving your existing one, selecting or programming Help Desk Call Center application software to address the particular requirements of your business, or providing temporary staff to operate online with your internal Help Desk resources to deal with high-demand scenarios like system upgrades. For additional information concerning Progent's Help Desk Call Center outsourcing, refer to Progent's Help Desk Support.

Progent's Online Support Tools
Progent has developed a set of customized tools, refined during many years of field experience, dedicated to allowing the most advanced quality of service for delivering remote technical help and troubleshooting for small and midsize company IT systems. Progent provides safe VPN support for VPN gateways from a variety of popular sources such as Microsoft, Cisco, Netscreen and Watchguard. Protected VPN remote access enables the consultants of Progent's Technical Response Center to interface to your network without compromising corporate security.

Progent's sophisticated customer support reporting software stores thorough records of all service provided to Progent's clients. Each authorized Progent staff engineer has access to the details of support delivered to every customer by any team member. This history of problems and fixes is structured as a conveniently accessible internal knowledge base that permits Progent's remote technical professionals to share their knowledge with the whole team to ensure that the quality of Progent's support grows daily. Progent's partnerships with key vendors including Cisco and Microsoft make available other vast support knowledge bases and to manufacturers' in-house engineering staff that allow Progent's remote service experts to find the best solutions promptly.

Contact a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
To learn how you can contact a UNIX, Linux, Sun Solaris, Apple macOS or OS X engineer or a Cisco certified CCIE for urgent phone-based engineering expertise in Maryland, call 1-800-993-9400 or visit Urgent Online Network Support.

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