If your business information network is in Maryland you can now get fast remote technical support from a UNIX or CCIE-certified support specialist to resolve urgent problems involving your network. Progent offers the services of one of the largest groups of UNIX and CCIE-certified support professionals accessible by phone of any nationwide support firm in the U.S. The cost is competitive, billing is per minute, engagement is quick, and support is unbeatable.

In case your Maryland organization is away from larger metropolitan neighborhoods like Baltimore, Columbia, Silver Spring, or Dundalk, support from UNIX, Linux, Solaris, or Apple Mac OS X or Cisco CCIE engineers may be limited when there's a network crash. This could mean a loss of income for your company, upset customers, unproductive employees, and defocused executives. By utilizing Progent's remote support, you have access to a qualified engineer who can provide expertise whenever you have to have it to keep your network running.

Since Progent charges for telephone-based service by the minute, your business is invoiced exclusively for technical help provided. Progent asks for no service activation charge. Some remote support firms demand large minimum time requirements or charge for each quarter hour or more. Progent's small granularity and simple billing model avoid big tabs for fast solutions.

If your Maryland business needs online help for UNIX, Linux, Solaris, Apple Mac or Cisco technology, visit Progent's remote support, call 866-776-4368, or see Contact Progent.

What Makes Progent's Remote Support Program Unique?
Progent's experienced staff of remote consulting professionals possesses a wide range of world-class computer skills. This enables Progent's online service specialists to deal successfully with the most challenging technical problems faster than is possible with ordinary third-party support organizations or with the internal support resources usually available to small or mid-size companies. Progent has developed the technology and skills to repair problems efficiently in a wide variety of network environments that incorporate combinations of UNIX/Linux, Sun Solaris, Apple Mac OS X, Microsoft, and Cisco products. (See Progent's customer testimonials.)

Progent's UNIX/Linux, Sun Solaris, Apple Mac OS X, and CCIE engineers have been awarded professional certifications including Sun Solaris SCNA, Red Hat Certified Engineer, Red Hat RHCT, Apple ACSA, Support Professional (ACSP), and Apple Certified Technical Coordinator. Progent's online support engineers also have a variety of key Cisco credentials which include Cisco Certified Internet Expert (CCIE) in Routing/Switching and Security, plus Cisco Certified Network Professional (CCNP), CCNA, Security Professional (CCSP), Voice Professional (CCVP), CCDA and CCDP.

In order to assist businesses who maintain environments featuring a mix of UNIX, Linux, Solaris, Mac OS X and Microsoft operating systems, Progent's remote service team makes available the help of consultants have earned important Microsoft certifications such as Microsoft Certified Systems Engineer (MSCE), Desktop Support Technician, and Application Developer (MCAD). For delivering company-wide security consulting, Progent provides remote contact with engineers with recognized security credentials including Certified Information Security Manager (CISM) consultants, Certified Information Systems Security Professional experts, and Information System Security Architecture Professional consultants. The scope of Progent's technical knowledge combined with Progent's group approach to fixing network problems allows service escalation, when called for, to experts with sufficient competence to deal with unusually intractable jobs. This speeds up remediation of emergency problems, avoids system downtime, and minimizes technical support bills.

For organizations in the state of Maryland, Progent offers fast online access to UNIX, Linux, Solaris, Apple Mac OS X consultant for emergency expertise to repair technical issues that are affecting productivity and are beyond the comfort zone of your ordinary computer maintenance group. Progent's UNIX/Linux, Solaris, Mac, and Cisco CCIE-qualified consultants can interface with your computer environment with advanced remote support technologies that allow them to perform quick and affordable diagnosis and remediation of critical IT problems.

Troubleshooting Services Progent's Phone-based Consulting Experts Can Offer Your Maryland Business
Progent network consultants are qualified to provide advanced support for an extensive set of UNIX, Apple Mac, Cisco, and Microsoft Windows technologies such as:

Online Troubleshooting and Consulting for UNIX, Linux, Sun Solaris, and Mac OS X Environments
Progent's UNIX/Linux, Solaris, and Apple Mac OS X phone-based computer support team can assist Maryland small businesses with a large assortment of IT products and technologies such as network architecture, email solutions, security expertise for computer systems and company operations, Microsoft Windows integration with UNIX/Linux, Solaris, or Apple Mac platforms, virtual server products for processor consolidation and streamlined management, and migration from out-of-date applications to current solutions based on newer versions of UNIX, Linux, Sun Solaris, Apple Mac, or Windows.

Progent's support experts offer remote technical help for systems powered by popular derivatives of UNIX such as: Apple Mac OS X, Solaris, IBM AIX OS, HP-UX (Hewlett Packard UNIX), BSD, SCO UNIX and SGI/Irix or common Linux platforms including RedHat, SUSE Linux, Debian-GNU and Slackware Linux.

Cisco Network Infrastructure and Security Technology
Progent is unmatched in the computer support arena for providing immediate and affordable communication with Cisco CCIEs. Cisco-certified CCIEs are elite networking consultants who qualify for this prestigious credential only after strenuous examinations administered by Cisco. In most cases CCIEs work for big corporations or national ISPs, and so their services are not conveniently available to smaller companies.

Progent is among the only computer service firms that ensures that CCIEs stay accessible to support small and mid-size businesses. In addition, Progent facilitates convenient contact with a CCIE via phone so your company can get timely support for complex network problems that are disrupting your business but are not within the competence of your local IT support resources. Progent's CCIE engineers can tie into your network via sophisticated on-line troubleshooting tools to perform rapid and economical diagnosis and remediation of critical system trouble.

CCIE and CCNP authorized engineers from Progent can assist your company to plan, configure, and service a converged network infrastructure that can streamline business processes, reduce expenses, and accelerate time to profitability. By combining Cisco broadband routers expertise with Cisco Catalyst switches consulting services and Cisco wireless products configuration help, Progent can dramatically increase the strategic value of your network infrastructure in Maryland. To see additional information concerning Progent's support for Cisco infrastructure, visit Cisco Technology Consulting Services.

Gold Certified Partner for Remote Consulting for MS Windows
Progent's Microsoft-certified online service experts can deliver computer system troubleshooting and IT help for all Microsoft server products. Progent is a Microsoft Gold Partner and can offer your organization the expertise of consulting engineers who can assist your company with a wide range of platform practice areas including Windows Server 2012 R2 planning and deployment, Windows Server 2008 support, Microsoft Exchange 2016 Server planning and deployment, Exchange 2013 consulting, Microsoft Exchange Server 2010 monitoring and support, SharePoint Server 2013 development, Lync 2010 integration and Microsoft Office Communications Server 2007 troubleshooting, Microsoft Forefront Threat Management Gateway 2010 administration and ISA Server migration, SQL Server 2016 migration and development and SQL Server 2014 consulting, Systems Center Operations Manager (SCOM) resource monitoring, Project Server and Server Online planning, SBS Server 2011 consulting, and Windows Essentials migration and cloud integration.

Certified System Security Consultants
Progent provides you contact with certified CISA, CISM, and ISSAP security consultants who offer a range of security services to enhance the resistance of your UNIX/Linux, Solaris, or Apple Mac network against attacks or help you to recuperate fast from a breach. Security services available from Progent include: in depth security audits using utilities such as GFI LANguard, EEYE Vulnerability Scanner, and products from Solar Winds and Nikto; rapid recovery from malicious assaults; configuring firewalls; designing secure techniques for off-site and mobile access; securing your messaging system from spam and DHA attacks; and implementing continual proactive monitoring. To read more information about Progent's security expertise for small and midsize companies, go to Progent's Consulting Expertise for Network Security.

Business Applications Services: Training, Customization, Problem Solving
Progent's Mac technology consultants can support the creative aspect of Macintosh computing by offering help services and training in graphics, sound, and motion video. Progent's support professionals offer help in a variety of Apple Mac applications such as Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXPress, Apple Logic, MOTU Digital Performer, Digidesign Pro Tools, Apple Final Cut Pro, Apple Motion, and After Effects. Progent can also help you with specific projects such as capturing or digitizing audio or video or setting up an audio/video post-production studio.

Progent's Application Experts Group offers professional consulting support and education in special application areas such as Enterprise Requirements Planning, MRP, accounting system customization, and Customer Relationship Management. Progent also offers expertise, custom programming, and training for popular Microsoft business applications including CRM, Microsoft Office Project, Microsoft Office Word, and MS Excel. To find out more information on Progent's consulting, custom development, and training services for UNIX, Linux, Solaris, Apple Mac, or Microsoft applications, see Progent's Business Application Experts Team.

Call Center Service and Outsourcing Options
Progent offers three service offerings for Help Desk services that include UNIX/Linux, Sun Solaris, Apple Mac, Cisco and Microsoft Call Center Outsourcing Support Services, Virtual Helpdesk Support Services, and Call Center Consulting and Staffing Services.

Progent's Help Desk Outsourcing Services are intended mainly for companies who require the timely availability of a professional Help Desk Call Center but who have limited budgets and internal support resources. Progents Virtual Help Desk is a seamless supplement to your existing Help Desk resources. Progent can operate as a main Call Center for your business, serve as an escalation alternative for tough technical problems, or be ready in those situations when your other service providers are swamped. Progent's Call Center Consulting Services can assist you in establishing an effective new Help Desk or enhancing your existing one, selecting or programming Help Desk software products to address the special needs of your business, or adding temporary staff to work online in conjunction with your in-house Help Desk Call Center resources to handle high-demand events like system upgrades. To learn more information on Progent's Call Center service and outsourcing, see Progent's Call Center Support.

Progent's Online Technical Support Technologies
Progent has developed a set of optimized technologies, refined during many years of field experience, focused on enabling the most advanced standard of service for providing online engineering support and repair for small and midsize business information networks. Progent offers safe VPN support for VPN gateways from multiple popular sources such as Microsoft, Cisco, Netscreen and Checkpoint. Protected VPN online connectivity allows the consultants of Progent's online support team to connect to your system remotely without compromising network security.

Progent's powerful service database application keeps extensive documentation of all support delivered to Progent's customers. Each active Progent team consultant has access to the specifics of support provided to each client by any team engineer. This history of trouble tickets and resolutions is organized as an easily accessible internal database that permits Progent's remote technical experts to communicate their knowledge company-wide to make sure that the efficiency of Progent's support grows daily. Progent's certifications with key industry leaders such as Cisco and Microsoft permit access to additional vast support databases and to manufacturers' internal technical staff that allow Progent's online service specialists to come up with the best resolutions promptly.

Get in Touch with a UNIX, Linux, Solaris, Mac OS X or Cisco Technical Assistance Expert Immediately
To learn how to ask a UNIX, Linux, Solaris, Mac OS X consultant or a Cisco certified CCIE for emergency remote consulting assistance in Maryland, call 1-800-993-9400 or visit Expert Online Computer Help.

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