For small office network systems located within the state of Maryland, Progent's Microsoft and Cisco qualified engineers can deliver phone support and remote troubleshooting to resolve your network problems fast and cost effectively. Progent has developed enterprise-level expertise, advanced software tools, and support knowledge bases to identify and resolve computer network problems without the expense and delays normally associated with on-site service calls.

If your Maryland company is located outside of the larger metropolitan areas such as Baltimore, Columbia, Silver Spring, or Dundalk, your nearby computer support options may be limited in skills, or unavailable during an emergency. This results in a network that is unstable or causing wasted time due to technical problems continuing for too long. Progentís group of field proven network professionals average more than twelve years of real-world industry experience, in the trenches of IT support, performing a wide variety of technical tasks for a broad range of customers. This means you get not just the technical competency needed for the job, but an expert with proven methods for applying those skills to assist with excellent network solutions.

Hybrid Cloud Solutions Planning and Integration
Progent's hybrid cloud solutions consultants offer expert online consulting services to help companies of any size to connect their information networks with leading public cloud platforms such as Microsoft Azure and Amazon Web Services. Progent can assist your it team to design and manage hybrid environments that can include Windows and Linux systems and applications in hybrid topologies that utilize physical IT assets along with public clouds. To assist you to incorporate public cloud services with networks, Progent can provide a range of cloud integration services that include Office 365 Exchange Online integration solutions with on-premises Exchange and Azure hybrid cloud design and deployment services, Amazon AWS cloud migration, and Amazon Web Marketing Service (WMS) programming and troubleshooting.

World-class Cisco Help from Expert CCIE-certified Consultants
Progent can provide convenient, immediate, and affordable access to Registered Cisco CCIE consultants. CCIEs are highly-qualified networking gurus who are awarded this prestigious classification only as a result of strenuous testing by Cisco. CCIEs are able to resolve the most complicated problems associated with network planning, deployment, troubleshooting, and service. Progentís CCIE consultants cooperate closely with Cisco in-house staff in analyzing issues with Cisco's IOS platform and developing workarounds or acquiring patches to correct problems. Progent can provide quick access to a CCIE by phone so you are able to get instant help for complex network troubles that are impacting business productivity but are beyond the expertise of your usual network support providers.

NetApp SAN Storage Solutions
Progent offers enterprise clients remote or on-premises NetApp SAN consulting services for NetApp's entire portfolio of SAN storage software and hardware products including ONTAP and Clustered Data ONTAP (CDOT) data management, MetroCluster, FlexPod cloud architecture, SnapMirror data replication, SnapVauly continuous backup, Virtual Storage Console (VSC) for VMware, MultiStore/vFiler for secure IP space separation, OnCommand Unified Manager Core, and NetApp's FAS, AFF, V-Series and N-Series hardware lines. Areas of NetApp SAN solutions supported by Progent include SAN dsign, cloud deployment, virtualization, migrations, non-disruptive updates, system management, information assurance, high availability, and remediation. Progent can provide Level 3 support to assist you to take care of problems with NetApp SAN environments efficiently following leading practices.

Microsoft SQL Server 2012 Expertise
Progent can provide the support of Microsoft-certified SQL Server 2012 consultants and experienced database application programmers, DBAs, project management experts, network infrastructure architects, disaster recovery/business continuity specialists, and certified data security professionals to help you to maintain your SQL Server 2012 solution and define an efficient and secure IT infrastructure that helps you realize the full business benefit of SQL Server 2012. Progent can also help your company to upgrade to Microsoft SQL Server 2016 or transition to Microsoft SQL Server 2014 from SQL Server 2012.

ProSight Virtual Machine Hosting Services
Progent's ProSight Virtual Hosting service offers comprehensive hosting of a small or mid-size company's servers in an environment that delivers the highest level of dependability and scalability and is in addition simple to transfer to any data center. Progent's Private Cloud hosting services are based upon mature virtualization techniques that enable small and midsize businesses with mixed- platform IT systems to economize significantly on the costs of capital equipment, infrastructure maintenance, and IT administration while benefiting from world-class reliability and an unprecedented level of vendor flexibility. Learn about Progent's ProSight portfolio of managed IT services for small and mid-size organizations.

MS Project Server Setup and Support
Progent's certified Microsoft Project Server and Project Online experts offer advanced remote and on-premises support for Project Server as well as for all Microsoft products that integrate in conjunction with Project Server. Services offered by Progent include Project Professional set up, SharePoint Server 2013 design and configuration, SQL Server 2016 integration and development, SQL Server 2014 programming and troubleshooting, MS Exchange 2016 Server migration, Exchange Server 2013 consulting, Exchange Server 2010 maintenance,Excel and Microsoft Office 365 Excel development, plus PowerPoint and Visio online classes. Progent offers access to Cisco-certified CCIE network consultants to assist your company to optimize your environment to support local, branch office, at-home, and mobile workers so that they can use Microsoft Project Server to collaborate securely and productively. Progent's security experts can assist you to define and police security workflows that safeguard important business information without disrupting the efficient exchange of authorized information.

ERP Consulting and Development Services for SyteLine/Infor CloudSuite Industrial
Infor CloudSuite Industrial, previously known as SyteLine, is an ERP solution that embodies over a quarter century of experience helping manufacturing, distribution and service companies to manage complicated supply chains and streamline critical processes to bring products to market fast and adhere to customer commitments consistently. Progent can provide the skills of an ERP consultant with over 20 years of background working with the SyteLine/CloudSuite Industrial platform. Progent offers online or onsite consulting that spans from as-needed guidance to end-to-end solution design and project management. Sample services offered by Progent for Infor CloudSuite Industrial include installation, upgrades, process improvement, customization, Configure/Price/ Quote, web site integration, troubleshooting, data conversion, Office 365 integration, disaster recovery planning, and database administration. For more information, refer to SyteLine/Infor CloudSuite Industrial ERP Consulting Services.

Consulting and Troubleshooting Services for System Center 2012 Virtual Machine Manager
Progent's System Center 2012 Virtual Machine Manager consultants can assist businesses of any size to adhere to best practices to configure SCVMM 2012 hosts, fabric, storage systems, and libraries; design, implement, and manage private clouds, VMs, and services in SCVMM 2012; and combine SCVMM with SCOM 2012 for comprehensive monitoring and reporting. Progent can help you to migrate from a legacy release of SCVMM or from a third-party management platform, and Progent can assist you to optimize and repair your current SCVMM 2012 ecosystem so you get maximum return on investment. Progent also offers Virtual Machine Manager 2016 migration consulting to assist you to design and carry out an efficient migration from Virtual Machine Manager 2012 to SCVMM 2016 in order to take advantage of stronger security features, more affordable VMM storage fabric, and other enhancements.

Configuration Manager 2016 Cloud Integration
Configuration Manager 2016 automates application and device deployment at scale, streamlines security and compliance settings control, keeps track of network assets, protects against company data leakage, performs network health reporting, enables safe self service, and offers a common control mechanism for administering multi-operating system networks based on on-prem, cloud, or hybrid deployment models. Progent's Microsoft-certified Configuration Manager 2016 consulting team and Microsoft Azure cloud integration specialists can help your organization with any aspect of designing, implementing, using and troubleshooting a SCCM 2016 deployment for local, cloud-based, or hybrid networks.

Exchange 2010 Server Migration Consulting
Progent's Microsoft-certified Exchange 2010 consultants can assist your organization to maintain and debug your existing Exchange 2010 Server environment or provide the assistance of seasoned Microsoft Exchange 2016 professionals and Office 365 Exchange Online consultants to help you determine the benefits of migrating to a current edition of Microsoft Exchange that delivers quick payback by increasing your productivity, lowering the expense of equipment and support, simplifying administration, and integrating your key communications platforms.

Security Vulnerability Assessment for Small and Mid-size Business Networks
Progent has put together two ultra-affordable service bundles intended to enable small businesses to receive a professional security evaluation from a qualified security consultant. With Progent's External Network Security Inventory Checkup, an engineer runs a comprehensive test of your network from outside your company firewall to uncover possible weaknesses in the security posture you expose to the public. With Progent's Internal Network Security Inventory Checkup, a certified security professional runs a system scan from an authorized machine inside your firewall to evaluate vulnerabilities to inside threats. Both security inventory services are set up and executed from a protected remote location.

Virtualization Consulting
Virtual compute, storage and networking techniques allow businesses to maximize utilization, streamline network management, and improve application availability and security. run several virtual machines on a single actual computer. Common usage scenarios for virtual servers are hardware consolidation, low-cost hosts for applications that require older OS software, and economical isolation of software programming or pilot environments from production systems. Progent's virtualization technology consultants can provide Windows Server 2016 Hyper-V hybrid cloud/on-premises solutions, Windows Server 2012 R2 virtualization consulting services, Windows Server 2008 Hyper-V Virtual Server consulting, VMware vSphere planning and deployment, VMware NSX network virtualization design and integration, and Citrix XenServer support. Progent can configure virtual servers to maximize speed, fault tolerance and ease of administration while simultaneously cutting expenses; suggest and validate business recovery plans that reduce downtown in case of a major failure; and deliver continuing maintenance, repair, and engineering services as computer technology advances.

Collaborative Approach to Service and Technical Problem Escalation
Information networks have grown ever more sophisticated. At the same time, most small office computer networks incorporate products from many different vendors. All this makes network integration and maintenance increasingly difficult. It is unfeasible for even the most talented individual to have in-depth familiarity in all areas of computer technology, or broad hands-on experience in the enormous range of brands, versions, and updates that small businesses include in their IT networks. Progent follows a team methodology to network support and depends on application specialists to bring in-depth skills when needed to resolve complex technical issues effectively, at the lowest expense to your company.

Windows Server 2016 Hybrid Cloud Solutions
Progent's Microsoft-certified IT consultants offer Windows Server 2016 migration consulting to assist organizations of any size to design and implement a smooth move to Windows Server 2016 and Hyper-V 2016 based on a local, cloud, or hybrid architecture. Progent can help your company to evaluate the value of Windows Server 2016 for your environment and can help you with any facet of planning, deploying, managing or debugging your Windows Server 2016 and Windows Hyper-V 2016 solution. Progent can help your organization to benefit from the many new disaster recovery and information assurance features of Windows Server 2016 and Hyper-V 2016 like Windows Containers, Shielded Virtual Machines to protect against compromised administrators, Credential Guard and Remote Credential Guard, Just In Time (JIT) Privileged Access Management, VM load balancing, Storage Replica for zero-data-loss disaster recovery, plus multi-domain failover clusters.

Detailed Reporting of Services Delivered
Progent provides full and detailed documentation of all service work to ensure clients donít ever feel like a hostage to their support company. Progent sends email accounts of support activity immediately after completion of each service task, and also encloses a printed copy along with monthly billings. Complete network service reporting makes it less risky for clients to transfer to a new support organization or take on more support duties in house. Good service reporting also give management the visibility required to evaluate maintenance services and produce more realistic IT budgets.

ProSight Managed Services for Network Monitoring and Management
Progent offers a family of low-cost, flat-rate managed services designed to enable small and mid-size businesses to utilize the same best-of-breed IT solutions deployed by many of the world's top corporations. Progent's ProSight series of network monitoring and management services addresses all key areas of modern networking including email content filtering, threat defense based on machine leaning, patch management, automated backup/recovery, network infrastructure health monitoring, private cloud hosting, and network infrastructure documentation management. To download Progent's white paper about the advantages of ProSight managed services for small and mid-size businesses, click:10 Benefits of ProSight Managed IT Services.

Talk to a Progent Network Consultant
To find out how to access a Progent network consultant for remote or onsite support in , call 1-800-993-9400 or go to Remote Computer Support.














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