For office network systems located within the state of Massachusetts, Progent's Microsoft and Cisco qualified technical team members can deliver remote phone assistance and remote troubleshooting to resolve your computer network problems quickly and cost effectively. Progent has acquired enterprise-level expertise, sophisticated tools, and support databases to identify and repair network problems while avoiding the expense and delays normally associated with on-site service dispatches.

If your Massachusetts business is located beyond the larger metro areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your local network support options may be limited in expertise, or not available during an emergency. This can result in a network environment that is unusable or causing wasted time due to technical issues continuing for too long. Progent’s team of expert network engineers average more than twelve years of real-world IT industry experience, in the trenches of computer network support, performing a broad variety of technical projects for a diverse range of customers. This means you get not only the technical know how needed for the task, but a professional with demonstrated methods for applying those skills to provide efficient network solutions.

Strategically Based in Silicon Valley
Progent is based in California's Silicon Valley, an area recognized worldwide for creativity, advanced technology, and top-notch network experts. Cisco is headquartered in San Jose and Microsoft’s Silicon Valley campus is Microsoft’s biggest outside their Washington headquarters. Other leading high-tech corporations headquartered in the Silicon Valley / San Francisco region include Google, Apple, Intel, Yahoo, Sun Microsystems, Juniper Networks/NetScreen, and Oracle. This is also the location of some of the highest ranked universities in the United States. Progent has built a first-class collection of Microsoft qualified consultants and Cisco CCIE network specialists from this sizable talent pool to make up the nucleus of Progent’s international team of information technology consultants.

Google Android Smartphone Integration and Management
Progent's Android phone integration consulting have extensive background delivering online and onsite support for organizations of all sizes who want to integrate Android phones into their IT networks so that mobile clients can be productive from anywhere. Progent has the range of skills to solve network problems that span multiple manufacturers and that entail a combination of older and current technology. Progent offers affordable online technical support to assist you with any facet of planning, deploying, managing and maintaining your BYOD solution. Progent can deliver occasional technical support to help you to handle particularly challenging technical issues, or Progent can provide comprehensive project management services to help you finish major IT initiatives on schedule and within budget. Progent can help with local, cloud-based, or hybrid networks and can provide support for operating systems, apps, management tools and hardware infrastructure. Progent also offers specialized group or individual training sessions to help you manage and use Android phones and tablets securely and productively.

Amazon AWS Cloud Migration Consulting
Progent's Amazon AWS planning and integration experts can provide affordable remote support to assist companies to access Amazon Web Services (AWS) cloud services such as Amazon EC2 for virtual machine hosting, Amazon Simple Storage Service (Amazon S3) for expandable high-performance storage, and Glacier for low-cost archival storage. Progent can assist your IT team with every aspect of Amazon AWS migration and troubleshooting including requirements analysis, preparedness evaluation, architectural design and review, pilot testing, configuration, administration, performance tuning, licensing management, backup/restore mechanisms, and security. Progent can provide advanced expertise with firewalls and VPN connections and can show you how to deploy all-cloud or hybrid ecosystems that efficiently incorporate Amazon AWS services. Progent offers as-needed support or Progent can deliver project management outsourcing services to help you move efficiently to the Amazon AWS platform.

Planning and Support Expertise for SCVMM 2012
Progent's SCVMM 2012 consulting experts can help businesses of any size to follow best practices to set up System Center 2012 Virtual Machine Manager hosts, fabric, storage systems, and libraries; plan, deploy, and administer private clouds, VMs, and services in SCVMM 2012; and integrate SCVMM 2012 with SCOM 2012 for comprehensive monitoring. Progent can help your business to move from an older release of System Center Virtual Machine Manager or from another management platform, and Progent can help you to enhance and repair your existing SCVMM 2012 ecosystem so you realize maximum return on investment.

Temporary Chief Information Officer Support Services
Progent can supply companies with an information management professional who can act as a part-time Chief Information Officer. This experienced IT executive can provide long-term direction to assist your company to deploy appropriate technology to enhance business operations so they match more closely with your business objectives. Your company can create and install a well thought out information technology plan without incurring the cost of a full-time Chief Information Officer. Vital tasks Progent's temporary CIO can perform include growth strategies, planning technology budgets, developing models for TCO, reengineering business processes, negotiating with suppliers, defining security standards, monitoring service level agreements, automating data center administration, computer desktop support solutions, patch control, and disaster recovery planning.

Citrix Virtual Windows Desktop Support Services
Desktop virtualization platforms from Citrix allow fast set up of new client computers, rapid publication of new applications, streamlined desktop image management, quick recovery from client hardware breakdown or loss, reduced capital cost and extended useful life for desktop PCs, consistent high performance, tight control and enforcement of security standards, and the ability to keep sensitive corporate or government information from leaving the data center. Progent's Citrix-certified XenDesktop engineers and Citrix XenApp experts can assist your IT staff to evaluate, test, deploy, manage, and support Citrix virtual Windows desktop technology and can assist you manage and support other virtualization platforms from Citrix by providing XenServer expertise and Citrix Essentials for Hyper-V support.

Juniper and NetScreen Consulting Services
Progent's Juniper-certified network consultants can help your company to plan and implement Juniper Firewall/VPN technology, enhance and troubleshoot your infrastructure, and upgrade efficiently from outdated equipment to the latest releases. Progent's Junos OS engineers offer support for Juniper's premiere network operating system to help your business to streamline the administration and improve the security of your Juniper and NetScreen VPN devices, firewalls, and switches. Progent also has broad background maintaining Juniper's NetScreen OS and ScreenOS software platforms and can help organizations manage networks that incorporate a combination of Juniper's OS platforms.

Advanced Project Management Experts
For enterprise clients in need of high-level project management support, Progent can provide the services of veteran information technology experts with years of experience in IT management, program development, and business process design for organizations ranging from Big 4 companies to dot-com startups to state government agencies. These proven IT managers can provide project management expertise to assist organizations to adhere to best practices to make sure major projects are successfully completed on time and on budget.

Progent's Integration Support for Microsoft Windows 2012 R2 Server Essentials
Windows Server 2012 R2 Essentials is a value-priced, entry-level platform that allows small organizations to transition from the traditional stand-alone on-premises datacenter to the contemporary hybrid networking paradigm that combines on-premises and cloud-hosted software and infrastructure. Progent's certified Windows Server 2012 R2 Essentials consulting experts offer cost-effective remote consulting and technical support services for Microsoft Windows Server 2012 R2 Essentials. Progent can help you to evaluate the possible business advantages of moving to Windows Server Essentials and implementing a hybrid local/cloud-based model for your network environment. Progent can provide comprehensive project management support to help you design and execute a smooth move to Microsoft Windows Server Essentials, Office 365, and other Microsoft Online platforms and services. (Find out about Progent's Office 365 Exchange Online integration with on-premises installations of Exchange and Azure integration consulting services.) Progent also offers continuing consulting, technical support, and training.

Microsoft Exchange 2010 Migration Help
Progent's Microsoft-certified Exchange Server 2010 consultants can assist your company to evaluate the benefits of Exchange Server 2010 for your organization and can assist your IT staff to plan and execute an affordable upgrade to Exchange Server 2010 from Exchange 2003 or Microsoft Exchange 2000 that will offer quick payback by improving your productivity, lowering the cost of equipment and service, simplifying administration, and integrating your key communications platforms.

SharePoint Server Support Services
Progent's Microsoft-authorized Microsoft SharePoint Server 2010 engineers and Office SharePoint 2007 experts can assist you to evaluate the business case for deploying the current version of Microsoft SharePoint Server, consult with you on the most sensible edition of SharePoint Server for your application, offer configuration and integration services, assist you to set up MS SQL Server as a supporting database, optimize your network integrity, integrate your off-the-shelf and customized application software to operate with SharePoint, develop a comprehensive security plan that incorporates portal solutions, and provide troubleshooting and Contact Center services.

CRISC Risk Management Specialists
The Certified in Risk and Information Systems Control (CRISC) program was established by ISACA in 2010 to validate a consultant's skills to plan, deploy, and support IS control mechanisms to reduce network risk. Progent offers the services of a CRISC-certified consultant to help your company to create and execute a workplace continuity strategy that follows leading practices identified by CRISC and geared to match your company's risk appetite, business objectives, and budgetary guidelines.

Progent's Integration and Troubleshooting Services for SQL Server 2014
Microsoft SQL Server 2014 includes significant enhancements in critical areas such as performance, availability, security, and cloud integration. Microsoft SQL Server 2014 is the first release of Microsoft SQL Server that includes in-memory technology that works seamlessly across all types of applications including OLTP, data warehousing, and business analytics. Progent's Microsoft-certified SQL Server 2014 consulting team can provide cost-effective remote and onsite services including system design, deployment, administration, remediation, and application development services to help businesses of all sizes to realize maximum business value from their SQL Server 2014 investment. If you are currently using Microsoft SQL Server 2014, Progent can help your company to perform an efficient transition to Microsoft SQL Server 2016.

Contact a Progent Computer Consultant
To learn how you can get in touch with a Progent computer consultant for remote or onsite support in , call 1-800-993-9400 or visit Online Network Help.













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