For small office network systems located within the state of Massachusetts, Progent's Microsoft and Cisco authorized technical experts can deliver remote phone help and remote troubleshooting to resolve your computer system troubles quickly and affordably. Progent has acquired enterprise-grade expertise, software utilities, and support knowledge bases to troubleshoot and repair IT problems without the expense and delays associated with in-person service visits.

If your Massachusetts organization is located outside of the larger urban areas such as Boston, Worcester, Springfield, Lowell, or Cambridge, your local computer support options may be limited in technical capability, or not available during an emergency. This can result in a office network that is unpredictable or causing efficiency loss due to technical problems going unresolved for too long. Progentís group of network engineers average more than 10 years of real-world computer industry experience, in the trenches of computer network support, performing a extensive variety of technical projects for a broad range of clients. This means you get not only the technical skills needed for the task, but a consultant with field proven methods for applying that expertise to provide efficient network solutions.

Eliminate Reliance on Freelance Consultants
By building a relationship with a full-service computer consulting and support company like Progent as opposed to a freelance consultant, your company is assured fast access to knowledgeable professionals when you need them. You do not have to worry that sickness, training, vacations, or conflicting priorities with different customers will cause you to be without help when you have an emergency.

Network Consulting Services for Small Governments and School Districts
Progent has extensive experience delivering a full-spectrum of remote network support and emergency repair services to local governments and schools throughout the U.S. Progent is among the pioneers in providing advanced remote network consulting and has delivered network solutions to clients in every state. Progent's remote network consulting for local governments saves travel costs and resolves issues faster than on-premises service calls.

iPhone and iPad Integration
Progent's iPhone and iPad integration consultants can provide affordable remote assistance to help your business to plan, configure, and fix any aspect of your iPhone and Windows integration efforts and is available for quick jobs to help you get past specific technical bottlenecks or major engagements to help you complete business-critical initiatives on schedule and within budget. Progent has expertise in local, cloud-centric, or hybrid environments and can help you create or maintain a highly available, secure and scalable network infrastructure that is best suited to your computing model. Progent can also provide online or onsite training for individuals or groups to show you how to manage and use your iOS devices in a secure, team-oriented environment that optimizes the strategic value of your information network.

Progent is a Certified Microsoft Partner
Because Progent is a Microsoft Certified Partner, every Progent engineer has access to the technology and educational resources needed to provide the best computer support available. Progent's IT outsourcing, Help Desk Call Center, Office 365 integration support, and application programming services permit small business customers to benefit from the wide array of skills found in the IT departments of big organizations without the significant expense and distraction of building and managing a large in-house network group.

Full Range of Security Assistance
Progent's CISM, GIAC, and CISA certified security consultants can assist you to perform comprehensive security audits, recover rapidly from attacks, configure firewalls, configure safe techniques for remote and mobile access, install spam and virus filtering and email encryption, and create a corporate-wide security plan based on round-the-clock automated monitoring. Progent's ProSight suite of managed security monitoring and management services includes ProSight Active Security Monitoring for ransomware defense and ProSight Enhanced Security Protection for centralized endpoint protection.

World-class Cisco Support from Experienced CCIE-certified Consultants
Progent offers easy, immediate, and economical access to Cisco CCIE support professionals. Cisco Certified Internetwork Experts are recognized networking experts who are awarded this top-level certification only as a result of strenuous examination by Cisco. CCIEs can handle the most complex issues surrounding network planning, integration, repair, and service. Progentís CCIE experts work closely with Cisco in-house staff in identifying issues with Cisco's IOS platform and developing workarounds or obtaining software updates to resolve anomalies. Progent can provide fast contact with a CCIE by phone so you can receive instant assistance for complex network troubles that are affecting business productivity but are outside the scope of your usual network service providers.

Consulting Expertise for Microsoft System Center 2016 Virtual Machine Manager
System Center 2016 Virtual Machine Manager is a component of Microsoft's System Center 2016 family of IT infrastructure monitoring and management products and is designed to provide a centralized solution for configuring and administering virtualized datacenters across hybrid networks that can include private clouds and Azure publics cloud resources. Progent's SCVMM 2016 consultants can help businesses of all sizes with any aspect of designing, deploying, and maintaining a SCVMM 2016 solution. Progent can review your virtualization topology, help you upgrade efficiently from older releases of Virtual Machine Manager, develop processes for building and installing virtual machines and VM hosts, implement fault-tolerant compute and storage clusters, connect your private cloud infrastructure with public clouds, set up virtual switches, write and debug PowerShell scripts, and help you evaluate the potential advantages of the latest capabilities like Storage Replica and Host Guardian Service. Progent's certified hypervisor professionals offer world-class Windows Hyper-V consulting and VMware ESXi expertise.

Part-time CIO Support Services
Progent can provide organizations with an IT management expert who can serve as a part-time Chief Information Officer. This experienced IT executive can provide strategic direction to help your company to integrate sensible IT products to improve business operations so they align better with your business goals. Your business can create and implement a well thought out IT plan without incurring the expense of a full-time senior IT executive. Vital services Progent's part-time Chief Information Officer can perform include growth strategies, rationalizing IT budgets, developing and tracking models for ROI, optimizing workflows, negotiating contracts with vendors, defining security and compliance standards, cash flow management, automating network management, patch control, IT asset documentation control, and business continuity planning.

Progent's Consulting and Development Services for Amazon Marketplace Web Service
Amazon Marketplace Web Service (Amazon MWS) is a library of APIs that enables Amazon sellers to improve the efficiency of their operations by automating crucial sales activities such as listings, orders, payments, inbound and outbound fulfillment, and finances. By tapping into Amazon's vast online selling environment and automating their sales, vendors can expand their market, lower their cost of sales, improve response time to customers, and add to their bottom line. Progent's Amazon Marketplace Web Service (Amazon MWS) consultants can work with your development team and provide programming, workflow integration, project management support, and mentoring to help you cut development time and costs and expedite your ROI.

Microsoft Office 365 Integration with On-premises Exchange
Microsoft supports transparent hybrid networks that combine Office 365 and on-premises Exchange. This permits you to have specific mailboxes hosted on your corporate datacenter or private cloud and other mailboxes resident on Office 365. Progent's certified Exchange consultants can help your organization with any facet of planning, integrating and troubleshooting your hybrid Office 365 solution. Progent's Exchange specialists can deliver occasional support to help you through challenging technical issues and also offer extensive project management outsourcing to make sure your hybrid Office 365/Exchange initiative is carried out on time and within budget. To learn more about Progent's consulting support for integrating Office 365 and on-premises Exchange environments, see Office 365 integration with on-premises Exchange.

System Center 2016 Planning and Integration
System Center 2016 delivers important enhancements in the management of hybrid cloud networks by offering advanced support for Windows Server 2016, Windows 10; seamless integration of heterogeneous environments that incorporate various Linux distributions, Microsoft Hyper-V and VMware; and expanded public and private cloud support including closer integration with Microsoft Intune for iPhone and Android smartphone administration plus native integration with Microsoft Operations Management Suite for cloud-enhanced analytics. Progent's System Center 2016 consultants can provide advanced online and onsite support for all components of System Center 2016 including Operations Manager (SCOM), Configuration Manager (SCCM), Virtual Machine Manager (SCVMM), Data Protection Manager (SCDPM), Orchestrator, and Service Manager (SCSM). Progent can assist your business to plan and install a new implementation of System Center 2016, extend or optimize an existing one, upgrade smoothly from an earlier release of System Center, or troubleshoot your System Center environment.

Microsoft Windows Server 2012 R2 Integration Support
Progent's Microsoft-certified Windows Server 2012 consultants can help you to evaluate the advantages of Windows Server 2012 R2 for your organization, develop test environments and migration strategies, tune your infrastructure for local, multi-site, cloud-based, and partial-cloud environments, educate your IT support, staff, create a corporate-wide security plan, streamline network management, help with creating applications, and build and test a DR/BC plan. If your organization is thinking about migrating from Windows Server 2012 R2 to Microsoft Windows Server 2016, Progent's Windows Server 2016 hybrid integration consultants can assist you to evaluate the value of Windows Server 2016 for your environment and plan and implement a smooth upgrade to Windows Server 2016 and Hyper-V 2016 using an on-premises, cloud, or hybrid deployment model.

Get in Touch with a Progent Network Consultant
To learn how to contact a Progent network consultant for remote or onsite expertise in , call 1-800-993-9400 or go to Online Network Help.

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